Issuepassed toIT that isntfor us to fixDoubleTroubleUser doesnot entertheirpasswordChangeson financesystemsSolvedbyrebootingSomeonesays there isa problem butdoesnt giveany detialsUser clearlydoesn't logoff everynight as theyclaimPrinterissueWontraise aticketSwapSagelicenseWifi notworkingHas had theissue forweeks butnow its arushUser doesnot followinstructionson thescreenResetPasswordTransportdisconnectedfrom hostedWifi NotWorkingWalkinLeaveit withyouMeetingroomhelp"Quick"questionCan youcomehave alookLockedaccountSomeonebeingdifficultNo headsup aboutquickturnaroundRemoteinto userspc and theywander offIssuepassed toIT that isntfor us to fixDoubleTroubleUser doesnot entertheirpasswordChangeson financesystemsSolvedbyrebootingSomeonesays there isa problem butdoesnt giveany detialsUser clearlydoesn't logoff everynight as theyclaimPrinterissueWontraise aticketSwapSagelicenseWifi notworkingHas had theissue forweeks butnow its arushUser doesnot followinstructionson thescreenResetPasswordTransportdisconnectedfrom hostedWifi NotWorkingWalkinLeaveit withyouMeetingroomhelp"Quick"questionCan youcomehave alookLockedaccountSomeonebeingdifficultNo headsup aboutquickturnaroundRemoteinto userspc and theywander off

Help Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
O
4
B
5
I
6
G
7
N
8
G
9
B
10
O
11
B
12
O
13
G
14
B
15
O
16
I
17
B
18
N
19
I
20
O
21
G
22
N
23
N
24
G
25
I
  1. I-Issue passed to IT that isnt for us to fix
  2. B-Double Trouble
  3. O-User does not enter their password
  4. B-Changes on finance systems
  5. I-Solved by rebooting
  6. G-Someone says there is a problem but doesnt give any detials
  7. N-User clearly doesn't log off every night as they claim
  8. G-Printer issue
  9. B-Wont raise a ticket
  10. O-Swap Sage license
  11. B-Wifi not working
  12. O-Has had the issue for weeks but now its a rush
  13. G-User does not follow instructions on the screen
  14. B-Reset Password
  15. O-Transport disconnected from hosted
  16. I-Wifi Not Working
  17. B-Walk in
  18. N-Leave it with you
  19. I-Meeting room help
  20. O-"Quick" question
  21. G-Can you come have a look
  22. N-Locked account
  23. N-Someone being difficult
  24. G-No heads up about quick turnaround
  25. I-Remote into users pc and they wander off