User doesnot entertheirpasswordUser doesnot followinstructionson thescreenCan youcomehave alookTransportdisconnectedfrom hostedWalkinHas had theissue forweeks butnow its arushSomeonesays there isa problem butdoesnt giveany detialsChangeson financesystemsLeaveit withyouPrinterissueRemoteinto userspc and theywander offSwapSagelicenseSomeonebeingdifficult"Quick"questionSolvedbyrebootingDoubleTroubleMeetingroomhelpWifi NotWorkingResetPasswordWifi notworkingLockedaccountWontraise aticketNo headsup aboutquickturnaroundUser clearlydoesn't logoff everynight as theyclaimIssuepassed toIT that isntfor us to fixUser doesnot entertheirpasswordUser doesnot followinstructionson thescreenCan youcomehave alookTransportdisconnectedfrom hostedWalkinHas had theissue forweeks butnow its arushSomeonesays there isa problem butdoesnt giveany detialsChangeson financesystemsLeaveit withyouPrinterissueRemoteinto userspc and theywander offSwapSagelicenseSomeonebeingdifficult"Quick"questionSolvedbyrebootingDoubleTroubleMeetingroomhelpWifi NotWorkingResetPasswordWifi notworkingLockedaccountWontraise aticketNo headsup aboutquickturnaroundUser clearlydoesn't logoff everynight as theyclaimIssuepassed toIT that isntfor us to fix

Help Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
G
3
G
4
O
5
B
6
O
7
G
8
B
9
N
10
G
11
I
12
O
13
N
14
O
15
I
16
B
17
I
18
I
19
B
20
B
21
N
22
B
23
G
24
N
25
I
  1. O-User does not enter their password
  2. G-User does not follow instructions on the screen
  3. G-Can you come have a look
  4. O-Transport disconnected from hosted
  5. B-Walk in
  6. O-Has had the issue for weeks but now its a rush
  7. G-Someone says there is a problem but doesnt give any detials
  8. B-Changes on finance systems
  9. N-Leave it with you
  10. G-Printer issue
  11. I-Remote into users pc and they wander off
  12. O-Swap Sage license
  13. N-Someone being difficult
  14. O-"Quick" question
  15. I-Solved by rebooting
  16. B-Double Trouble
  17. I-Meeting room help
  18. I-Wifi Not Working
  19. B-Reset Password
  20. B-Wifi not working
  21. N-Locked account
  22. B-Wont raise a ticket
  23. G-No heads up about quick turnaround
  24. N-User clearly doesn't log off every night as they claim
  25. I-Issue passed to IT that isnt for us to fix