Remoteinto userspc and theywander offWontraise aticketSwapSagelicenseCan youcomehave alookHas had theissue forweeks butnow its arush"Quick"questionChangeson financesystemsWalkinDoubleTroubleSomeonebeingdifficultUser clearlydoesn't logoff everynight as theyclaimWifi NotWorkingSomeonesays there isa problem butdoesnt giveany detialsResetPasswordLeaveit withyouSolvedbyrebootingTransportdisconnectedfrom hostedUser doesnot entertheirpasswordMeetingroomhelpIssuepassed toIT that isntfor us to fixLockedaccountWifi notworkingUser doesnot followinstructionson thescreenNo headsup aboutquickturnaroundPrinterissueRemoteinto userspc and theywander offWontraise aticketSwapSagelicenseCan youcomehave alookHas had theissue forweeks butnow its arush"Quick"questionChangeson financesystemsWalkinDoubleTroubleSomeonebeingdifficultUser clearlydoesn't logoff everynight as theyclaimWifi NotWorkingSomeonesays there isa problem butdoesnt giveany detialsResetPasswordLeaveit withyouSolvedbyrebootingTransportdisconnectedfrom hostedUser doesnot entertheirpasswordMeetingroomhelpIssuepassed toIT that isntfor us to fixLockedaccountWifi notworkingUser doesnot followinstructionson thescreenNo headsup aboutquickturnaroundPrinterissue

Help Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
O
4
G
5
O
6
O
7
B
8
B
9
B
10
N
11
N
12
I
13
G
14
B
15
N
16
I
17
O
18
O
19
I
20
I
21
N
22
B
23
G
24
G
25
G
  1. I-Remote into users pc and they wander off
  2. B-Wont raise a ticket
  3. O-Swap Sage license
  4. G-Can you come have a look
  5. O-Has had the issue for weeks but now its a rush
  6. O-"Quick" question
  7. B-Changes on finance systems
  8. B-Walk in
  9. B-Double Trouble
  10. N-Someone being difficult
  11. N-User clearly doesn't log off every night as they claim
  12. I-Wifi Not Working
  13. G-Someone says there is a problem but doesnt give any detials
  14. B-Reset Password
  15. N-Leave it with you
  16. I-Solved by rebooting
  17. O-Transport disconnected from hosted
  18. O-User does not enter their password
  19. I-Meeting room help
  20. I-Issue passed to IT that isnt for us to fix
  21. N-Locked account
  22. B-Wifi not working
  23. G-User does not follow instructions on the screen
  24. G-No heads up about quick turnaround
  25. G-Printer issue