"yessir" to awoman"if they callback willthey get/canthey ask forme?""You'reonWIFI""Nobody toldme thatwhen I gothired/intraining"*doesn't listinsurancecompany onthe dataentry form**readsmessageandignores*"we'llcall youback...""How much do weget paid perappointment" -someone that readtheir onboardingpaperwork"I alreadyasked that"*proceedsto askPut patientDOB asappointmentdate in dataentryYelling atchildren/petswhile on anactive call"Wow! I'venever seen theinsurance cheatsheet in thescript before!""Last user lefttheconversation""fun ahten ickally""dentistes""Mycomputerrestarted!""can wezoommeet""Twotwelvedentalcare""[insert garbreason here]so can I callthem back?!"10+ NoDispositions"two rings isa RNA"*rinse andrepeat42069xsitting ona dead aircall for 2mintues"I'm not doinganythingdifferent fromon the phonetraining""[Rebuttal]isn'tcutting it""yessir" to awoman"if they callback willthey get/canthey ask forme?""You'reonWIFI""Nobody toldme thatwhen I gothired/intraining"*doesn't listinsurancecompany onthe dataentry form**readsmessageandignores*"we'llcall youback...""How much do weget paid perappointment" -someone that readtheir onboardingpaperwork"I alreadyasked that"*proceedsto askPut patientDOB asappointmentdate in dataentryYelling atchildren/petswhile on anactive call"Wow! I'venever seen theinsurance cheatsheet in thescript before!""Last user lefttheconversation""fun ahten ickally""dentistes""Mycomputerrestarted!""can wezoommeet""Twotwelvedentalcare""[insert garbreason here]so can I callthem back?!"10+ NoDispositions"two rings isa RNA"*rinse andrepeat42069xsitting ona dead aircall for 2mintues"I'm not doinganythingdifferent fromon the phonetraining""[Rebuttal]isn'tcutting it"

NPA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "yes sir" to a woman
  2. "if they call back will they get/can they ask for me?"
  3. "You're on WIFI"
  4. "Nobody told me that when I got hired/in training"
  5. *doesn't list insurance company on the data entry form*
  6. *reads message and ignores*
  7. "we'll call you back..."
  8. "How much do we get paid per appointment" -someone that read their onboarding paperwork
  9. "I already asked that" *proceeds to ask
  10. Put patient DOB as appointment date in data entry
  11. Yelling at children/pets while on an active call
  12. "Wow! I've never seen the insurance cheat sheet in the script before!"
  13. "Last user left the conversation"
  14. "fun ah ten ick ally"
  15. "dentistes"
  16. "My computer restarted!"
  17. "can we zoom meet"
  18. "Two twelve dental care"
  19. "[insert garb reason here] so can I call them back?!"
  20. 10+ No Dispositions
  21. "two rings is a RNA" *rinse and repeat 42069x
  22. sitting on a dead air call for 2 mintues
  23. "I'm not doing anything different from on the phone training"
  24. "[Rebuttal] isn't cutting it"