Yelling atchildren/petswhile on anactive call*doesn't listinsurancecompany onthe dataentry form*"You'reonWIFI""I alreadyasked that"*proceedsto asksitting ona dead aircall for 2mintues10+ NoDispositions*readsmessageandignores*"Twotwelvedentalcare""dentistes""Mycomputerrestarted!""yessir" to awoman"can wezoommeet""fun ahten ickally""Nobody toldme thatwhen I gothired/intraining""[insert garbreason here]so can I callthem back?!""How much do weget paid perappointment" -someone that readtheir onboardingpaperwork"if they callback willthey get/canthey ask forme?"Put patientDOB asappointmentdate in dataentry"we'llcall youback...""[Rebuttal]isn'tcutting it""Wow! I'venever seen theinsurance cheatsheet in thescript before!""I'm not doinganythingdifferent fromon the phonetraining""two rings isa RNA"*rinse andrepeat42069x"Last user lefttheconversation"Yelling atchildren/petswhile on anactive call*doesn't listinsurancecompany onthe dataentry form*"You'reonWIFI""I alreadyasked that"*proceedsto asksitting ona dead aircall for 2mintues10+ NoDispositions*readsmessageandignores*"Twotwelvedentalcare""dentistes""Mycomputerrestarted!""yessir" to awoman"can wezoommeet""fun ahten ickally""Nobody toldme thatwhen I gothired/intraining""[insert garbreason here]so can I callthem back?!""How much do weget paid perappointment" -someone that readtheir onboardingpaperwork"if they callback willthey get/canthey ask forme?"Put patientDOB asappointmentdate in dataentry"we'llcall youback...""[Rebuttal]isn'tcutting it""Wow! I'venever seen theinsurance cheatsheet in thescript before!""I'm not doinganythingdifferent fromon the phonetraining""two rings isa RNA"*rinse andrepeat42069x"Last user lefttheconversation"

NPA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Yelling at children/pets while on an active call
  2. *doesn't list insurance company on the data entry form*
  3. "You're on WIFI"
  4. "I already asked that" *proceeds to ask
  5. sitting on a dead air call for 2 mintues
  6. 10+ No Dispositions
  7. *reads message and ignores*
  8. "Two twelve dental care"
  9. "dentistes"
  10. "My computer restarted!"
  11. "yes sir" to a woman
  12. "can we zoom meet"
  13. "fun ah ten ick ally"
  14. "Nobody told me that when I got hired/in training"
  15. "[insert garb reason here] so can I call them back?!"
  16. "How much do we get paid per appointment" -someone that read their onboarding paperwork
  17. "if they call back will they get/can they ask for me?"
  18. Put patient DOB as appointment date in data entry
  19. "we'll call you back..."
  20. "[Rebuttal] isn't cutting it"
  21. "Wow! I've never seen the insurance cheat sheet in the script before!"
  22. "I'm not doing anything different from on the phone training"
  23. "two rings is a RNA" *rinse and repeat 42069x
  24. "Last user left the conversation"