"fun ahten ickally"Yelling atchildren/petswhile on anactive call"Twotwelvedentalcare""Nobody toldme thatwhen I gothired/intraining""I alreadyasked that"*proceedsto ask*readsmessageandignores*"How much do weget paid perappointment" -someone that readtheir onboardingpaperwork"if they callback willthey get/canthey ask forme?""[Rebuttal]isn'tcutting it""I'm not doinganythingdifferent fromon the phonetraining""You'reonWIFI""Last user lefttheconversation""two rings isa RNA"*rinse andrepeat42069x"Mycomputerrestarted!""can wezoommeet""we'llcall youback..."Put patientDOB asappointmentdate in dataentry"yessir" to awoman10+ NoDispositions"[insert garbreason here]so can I callthem back?!""Wow! I'venever seen theinsurance cheatsheet in thescript before!"*doesn't listinsurancecompany onthe dataentry form*sitting ona dead aircall for 2mintues"dentistes""fun ahten ickally"Yelling atchildren/petswhile on anactive call"Twotwelvedentalcare""Nobody toldme thatwhen I gothired/intraining""I alreadyasked that"*proceedsto ask*readsmessageandignores*"How much do weget paid perappointment" -someone that readtheir onboardingpaperwork"if they callback willthey get/canthey ask forme?""[Rebuttal]isn'tcutting it""I'm not doinganythingdifferent fromon the phonetraining""You'reonWIFI""Last user lefttheconversation""two rings isa RNA"*rinse andrepeat42069x"Mycomputerrestarted!""can wezoommeet""we'llcall youback..."Put patientDOB asappointmentdate in dataentry"yessir" to awoman10+ NoDispositions"[insert garbreason here]so can I callthem back?!""Wow! I'venever seen theinsurance cheatsheet in thescript before!"*doesn't listinsurancecompany onthe dataentry form*sitting ona dead aircall for 2mintues"dentistes"

NPA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. "fun ah ten ick ally"
  2. Yelling at children/pets while on an active call
  3. "Two twelve dental care"
  4. "Nobody told me that when I got hired/in training"
  5. "I already asked that" *proceeds to ask
  6. *reads message and ignores*
  7. "How much do we get paid per appointment" -someone that read their onboarding paperwork
  8. "if they call back will they get/can they ask for me?"
  9. "[Rebuttal] isn't cutting it"
  10. "I'm not doing anything different from on the phone training"
  11. "You're on WIFI"
  12. "Last user left the conversation"
  13. "two rings is a RNA" *rinse and repeat 42069x
  14. "My computer restarted!"
  15. "can we zoom meet"
  16. "we'll call you back..."
  17. Put patient DOB as appointment date in data entry
  18. "yes sir" to a woman
  19. 10+ No Dispositions
  20. "[insert garb reason here] so can I call them back?!"
  21. "Wow! I've never seen the insurance cheat sheet in the script before!"
  22. *doesn't list insurance company on the data entry form*
  23. sitting on a dead air call for 2 mintues
  24. "dentistes"