(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"fun ah ten ick ally"
Yelling at children/pets while on an active call
"Two twelve dental care"
"Nobody told me that when I got hired/in training"
"I already asked that" *proceeds to ask
*reads message and ignores*
"How much do we get paid per appointment" -someone that read their onboarding paperwork
"if they call back will they get/can they ask for me?"
"[Rebuttal] isn't cutting it"
"I'm not doing anything different from on the phone training"
"You're on WIFI"
"Last user left the conversation"
"two rings is a RNA" *rinse and repeat 42069x
"My computer restarted!"
"can we zoom meet"
"we'll call you back..."
Put patient DOB as appointment date in data entry
"yes sir" to a woman
10+ No Dispositions
"[insert garb reason here] so can I call them back?!"
"Wow! I've never seen the insurance cheat sheet in the script before!"
*doesn't list insurance company on the data entry form*