Yelling atchildren/petswhile on anactive call"Last user lefttheconversation"10+ NoDispositions"Nobody toldme thatwhen I gothired/intraining""I'm not doinganythingdifferent fromon the phonetraining"*doesn't listinsurancecompany onthe dataentry form**readsmessageandignores*Put patientDOB asappointmentdate in dataentrysitting ona dead aircall for 2mintues"two rings isa RNA"*rinse andrepeat42069x"if they callback willthey get/canthey ask forme?""we'llcall youback...""[insert garbreason here]so can I callthem back?!""Twotwelvedentalcare""You'reonWIFI""[Rebuttal]isn'tcutting it""I alreadyasked that"*proceedsto ask"fun ahten ickally""How much do weget paid perappointment" -someone that readtheir onboardingpaperwork"dentistes""Wow! I'venever seen theinsurance cheatsheet in thescript before!""can wezoommeet""yessir" to awoman"Mycomputerrestarted!"Yelling atchildren/petswhile on anactive call"Last user lefttheconversation"10+ NoDispositions"Nobody toldme thatwhen I gothired/intraining""I'm not doinganythingdifferent fromon the phonetraining"*doesn't listinsurancecompany onthe dataentry form**readsmessageandignores*Put patientDOB asappointmentdate in dataentrysitting ona dead aircall for 2mintues"two rings isa RNA"*rinse andrepeat42069x"if they callback willthey get/canthey ask forme?""we'llcall youback...""[insert garbreason here]so can I callthem back?!""Twotwelvedentalcare""You'reonWIFI""[Rebuttal]isn'tcutting it""I alreadyasked that"*proceedsto ask"fun ahten ickally""How much do weget paid perappointment" -someone that readtheir onboardingpaperwork"dentistes""Wow! I'venever seen theinsurance cheatsheet in thescript before!""can wezoommeet""yessir" to awoman"Mycomputerrestarted!"

NPA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Yelling at children/pets while on an active call
  2. "Last user left the conversation"
  3. 10+ No Dispositions
  4. "Nobody told me that when I got hired/in training"
  5. "I'm not doing anything different from on the phone training"
  6. *doesn't list insurance company on the data entry form*
  7. *reads message and ignores*
  8. Put patient DOB as appointment date in data entry
  9. sitting on a dead air call for 2 mintues
  10. "two rings is a RNA" *rinse and repeat 42069x
  11. "if they call back will they get/can they ask for me?"
  12. "we'll call you back..."
  13. "[insert garb reason here] so can I call them back?!"
  14. "Two twelve dental care"
  15. "You're on WIFI"
  16. "[Rebuttal] isn't cutting it"
  17. "I already asked that" *proceeds to ask
  18. "fun ah ten ick ally"
  19. "How much do we get paid per appointment" -someone that read their onboarding paperwork
  20. "dentistes"
  21. "Wow! I've never seen the insurance cheat sheet in the script before!"
  22. "can we zoom meet"
  23. "yes sir" to a woman
  24. "My computer restarted!"