"can wezoommeet""Mycomputerrestarted!""Last user lefttheconversation""dentistes""if they callback willthey get/canthey ask forme?""[insert garbreason here]so can I callthem back?!""fun ahten ickally""You'reonWIFI""I'm not doinganythingdifferent fromon the phonetraining"Yelling atchildren/petswhile on anactive call"Wow! I'venever seen theinsurance cheatsheet in thescript before!""we'llcall youback...""yessir" to awomansitting ona dead aircall for 2mintuesPut patientDOB asappointmentdate in dataentry"[Rebuttal]isn'tcutting it"*readsmessageandignores*10+ NoDispositions"Nobody toldme thatwhen I gothired/intraining""How much do weget paid perappointment" -someone that readtheir onboardingpaperwork"I alreadyasked that"*proceedsto ask"two rings isa RNA"*rinse andrepeat42069x*doesn't listinsurancecompany onthe dataentry form*"Twotwelvedentalcare""can wezoommeet""Mycomputerrestarted!""Last user lefttheconversation""dentistes""if they callback willthey get/canthey ask forme?""[insert garbreason here]so can I callthem back?!""fun ahten ickally""You'reonWIFI""I'm not doinganythingdifferent fromon the phonetraining"Yelling atchildren/petswhile on anactive call"Wow! I'venever seen theinsurance cheatsheet in thescript before!""we'llcall youback...""yessir" to awomansitting ona dead aircall for 2mintuesPut patientDOB asappointmentdate in dataentry"[Rebuttal]isn'tcutting it"*readsmessageandignores*10+ NoDispositions"Nobody toldme thatwhen I gothired/intraining""How much do weget paid perappointment" -someone that readtheir onboardingpaperwork"I alreadyasked that"*proceedsto ask"two rings isa RNA"*rinse andrepeat42069x*doesn't listinsurancecompany onthe dataentry form*"Twotwelvedentalcare"

NPA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "can we zoom meet"
  2. "My computer restarted!"
  3. "Last user left the conversation"
  4. "dentistes"
  5. "if they call back will they get/can they ask for me?"
  6. "[insert garb reason here] so can I call them back?!"
  7. "fun ah ten ick ally"
  8. "You're on WIFI"
  9. "I'm not doing anything different from on the phone training"
  10. Yelling at children/pets while on an active call
  11. "Wow! I've never seen the insurance cheat sheet in the script before!"
  12. "we'll call you back..."
  13. "yes sir" to a woman
  14. sitting on a dead air call for 2 mintues
  15. Put patient DOB as appointment date in data entry
  16. "[Rebuttal] isn't cutting it"
  17. *reads message and ignores*
  18. 10+ No Dispositions
  19. "Nobody told me that when I got hired/in training"
  20. "How much do we get paid per appointment" -someone that read their onboarding paperwork
  21. "I already asked that" *proceeds to ask
  22. "two rings is a RNA" *rinse and repeat 42069x
  23. *doesn't list insurance company on the data entry form*
  24. "Two twelve dental care"