(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Yelling at children/pets while on an active call
"My computer restarted!"
"[insert garb reason here] so can I call them back?!"
"[Rebuttal] isn't cutting it"
Put patient DOB as appointment date in data entry
"Two twelve dental care"
"I'm not doing anything different from on the phone training"
"dentistes"
10+ No Dispositions
"Last user left the conversation"
"I already asked that" *proceeds to ask
"Nobody told me that when I got hired/in training"
"if they call back will they get/can they ask for me?"
"How much do we get paid per appointment" -someone that read their onboarding paperwork
"can we zoom meet"
sitting on a dead air call for 2 mintues
*doesn't list insurance company on the data entry form*
"yes sir" to a woman
"You're on WIFI"
"we'll call you back..."
"fun ah ten ick ally"
"Wow! I've never seen the insurance cheat sheet in the script before!"
