"yessir" to awomansitting ona dead aircall for 2mintues"two rings isa RNA"*rinse andrepeat42069xPut patientDOB asappointmentdate in dataentryYelling atchildren/petswhile on anactive call"I'm not doinganythingdifferent fromon the phonetraining""I watchedall thevideos onMonday""How much do weget paid perappointment" -someone that readtheir onboardingpaperwork"can wezoommeet""Last user lefttheconversation""Nobody toldme thatwhen I gothired/intraining""Mycomputerrestarted!""I alreadyasked that"*proceedsto ask*doesn't listinsurancecompany onthe dataentry form*"[insert garbreason here]so can I callthem back?!""You'reonWIFI""Twotwelvedentalcare""we'llcall youback...""Wow! I'venever seen theinsurance cheatsheet in thescript before!""[Rebuttal]isn'tcutting it""dentistes"10+ NoDispositions"fun ahten ickally""if they callback willthey get/canthey ask forme?""yessir" to awomansitting ona dead aircall for 2mintues"two rings isa RNA"*rinse andrepeat42069xPut patientDOB asappointmentdate in dataentryYelling atchildren/petswhile on anactive call"I'm not doinganythingdifferent fromon the phonetraining""I watchedall thevideos onMonday""How much do weget paid perappointment" -someone that readtheir onboardingpaperwork"can wezoommeet""Last user lefttheconversation""Nobody toldme thatwhen I gothired/intraining""Mycomputerrestarted!""I alreadyasked that"*proceedsto ask*doesn't listinsurancecompany onthe dataentry form*"[insert garbreason here]so can I callthem back?!""You'reonWIFI""Twotwelvedentalcare""we'llcall youback...""Wow! I'venever seen theinsurance cheatsheet in thescript before!""[Rebuttal]isn'tcutting it""dentistes"10+ NoDispositions"fun ahten ickally""if they callback willthey get/canthey ask forme?"

NPA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "yes sir" to a woman
  2. sitting on a dead air call for 2 mintues
  3. "two rings is a RNA" *rinse and repeat 42069x
  4. Put patient DOB as appointment date in data entry
  5. Yelling at children/pets while on an active call
  6. "I'm not doing anything different from on the phone training"
  7. "I watched all the videos on Monday"
  8. "How much do we get paid per appointment" -someone that read their onboarding paperwork
  9. "can we zoom meet"
  10. "Last user left the conversation"
  11. "Nobody told me that when I got hired/in training"
  12. "My computer restarted!"
  13. "I already asked that" *proceeds to ask
  14. *doesn't list insurance company on the data entry form*
  15. "[insert garb reason here] so can I call them back?!"
  16. "You're on WIFI"
  17. "Two twelve dental care"
  18. "we'll call you back..."
  19. "Wow! I've never seen the insurance cheat sheet in the script before!"
  20. "[Rebuttal] isn't cutting it"
  21. "dentistes"
  22. 10+ No Dispositions
  23. "fun ah ten ick ally"
  24. "if they call back will they get/can they ask for me?"