"Mycomputerrestarted!""Nobody toldme thatwhen I gothired/intraining""Wow! I'venever seen theinsurance cheatsheet in thescript before!""we'llcall youback...""[Rebuttal]isn'tcutting it""Twotwelvedentalcare""I'm not doinganythingdifferent fromon the phonetraining"10+ NoDispositions*doesn't listinsurancecompany onthe dataentry form*"if they callback willthey get/canthey ask forme?""Last user lefttheconversation""fun ahten ickally""dentistes""You'reonWIFI""can wezoommeet"sitting ona dead aircall for 2mintues"I alreadyasked that"*proceedsto ask"yessir" to awomanYelling atchildren/petswhile on anactive call"[insert garbreason here]so can I callthem back?!""I watchedall thevideos onMonday"Put patientDOB asappointmentdate in dataentry"How much do weget paid perappointment" -someone that readtheir onboardingpaperwork"two rings isa RNA"*rinse andrepeat42069x"Mycomputerrestarted!""Nobody toldme thatwhen I gothired/intraining""Wow! I'venever seen theinsurance cheatsheet in thescript before!""we'llcall youback...""[Rebuttal]isn'tcutting it""Twotwelvedentalcare""I'm not doinganythingdifferent fromon the phonetraining"10+ NoDispositions*doesn't listinsurancecompany onthe dataentry form*"if they callback willthey get/canthey ask forme?""Last user lefttheconversation""fun ahten ickally""dentistes""You'reonWIFI""can wezoommeet"sitting ona dead aircall for 2mintues"I alreadyasked that"*proceedsto ask"yessir" to awomanYelling atchildren/petswhile on anactive call"[insert garbreason here]so can I callthem back?!""I watchedall thevideos onMonday"Put patientDOB asappointmentdate in dataentry"How much do weget paid perappointment" -someone that readtheir onboardingpaperwork"two rings isa RNA"*rinse andrepeat42069x

NPA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "My computer restarted!"
  2. "Nobody told me that when I got hired/in training"
  3. "Wow! I've never seen the insurance cheat sheet in the script before!"
  4. "we'll call you back..."
  5. "[Rebuttal] isn't cutting it"
  6. "Two twelve dental care"
  7. "I'm not doing anything different from on the phone training"
  8. 10+ No Dispositions
  9. *doesn't list insurance company on the data entry form*
  10. "if they call back will they get/can they ask for me?"
  11. "Last user left the conversation"
  12. "fun ah ten ick ally"
  13. "dentistes"
  14. "You're on WIFI"
  15. "can we zoom meet"
  16. sitting on a dead air call for 2 mintues
  17. "I already asked that" *proceeds to ask
  18. "yes sir" to a woman
  19. Yelling at children/pets while on an active call
  20. "[insert garb reason here] so can I call them back?!"
  21. "I watched all the videos on Monday"
  22. Put patient DOB as appointment date in data entry
  23. "How much do we get paid per appointment" -someone that read their onboarding paperwork
  24. "two rings is a RNA" *rinse and repeat 42069x