"we'llcall youback...""I'm not doinganythingdifferent fromon the phonetraining""Last user lefttheconversation"*doesn't listinsurancecompany onthe dataentry form*"Mycomputerrestarted!""dentistes""if they callback willthey get/canthey ask forme?""You'reonWIFI"Put patientDOB asappointmentdate in dataentry"Twotwelvedentalcare""I alreadyasked that"*proceedsto ask"Wow! I'venever seen theinsurance cheatsheet in thescript before!""How much do weget paid perappointment" -someone that readtheir onboardingpaperwork10+ NoDispositions"[Rebuttal]isn'tcutting it""Nobody toldme thatwhen I gothired/intraining""two rings isa RNA"*rinse andrepeat42069x"I watchedall thevideos onMonday""fun ahten ickally""can wezoommeet""yessir" to awoman"[insert garbreason here]so can I callthem back?!"Yelling atchildren/petswhile on anactive callsitting ona dead aircall for 2mintues"we'llcall youback...""I'm not doinganythingdifferent fromon the phonetraining""Last user lefttheconversation"*doesn't listinsurancecompany onthe dataentry form*"Mycomputerrestarted!""dentistes""if they callback willthey get/canthey ask forme?""You'reonWIFI"Put patientDOB asappointmentdate in dataentry"Twotwelvedentalcare""I alreadyasked that"*proceedsto ask"Wow! I'venever seen theinsurance cheatsheet in thescript before!""How much do weget paid perappointment" -someone that readtheir onboardingpaperwork10+ NoDispositions"[Rebuttal]isn'tcutting it""Nobody toldme thatwhen I gothired/intraining""two rings isa RNA"*rinse andrepeat42069x"I watchedall thevideos onMonday""fun ahten ickally""can wezoommeet""yessir" to awoman"[insert garbreason here]so can I callthem back?!"Yelling atchildren/petswhile on anactive callsitting ona dead aircall for 2mintues

NPA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "we'll call you back..."
  2. "I'm not doing anything different from on the phone training"
  3. "Last user left the conversation"
  4. *doesn't list insurance company on the data entry form*
  5. "My computer restarted!"
  6. "dentistes"
  7. "if they call back will they get/can they ask for me?"
  8. "You're on WIFI"
  9. Put patient DOB as appointment date in data entry
  10. "Two twelve dental care"
  11. "I already asked that" *proceeds to ask
  12. "Wow! I've never seen the insurance cheat sheet in the script before!"
  13. "How much do we get paid per appointment" -someone that read their onboarding paperwork
  14. 10+ No Dispositions
  15. "[Rebuttal] isn't cutting it"
  16. "Nobody told me that when I got hired/in training"
  17. "two rings is a RNA" *rinse and repeat 42069x
  18. "I watched all the videos on Monday"
  19. "fun ah ten ick ally"
  20. "can we zoom meet"
  21. "yes sir" to a woman
  22. "[insert garb reason here] so can I call them back?!"
  23. Yelling at children/pets while on an active call
  24. sitting on a dead air call for 2 mintues