"Nobody toldme thatwhen I gothired/intraining"Put patientDOB asappointmentdate in dataentry*doesn't listinsurancecompany onthe dataentry form*"I alreadyasked that"*proceedsto ask"[Rebuttal]isn'tcutting it""I watchedall thevideos onMonday"sitting ona dead aircall for 2mintues"fun ahten ickally""Last user lefttheconversation""Mycomputerrestarted!""dentistes""if they callback willthey get/canthey ask forme?""[insert garbreason here]so can I callthem back?!"10+ NoDispositions"two rings isa RNA"*rinse andrepeat42069x"How much do weget paid perappointment" -someone that readtheir onboardingpaperworkYelling atchildren/petswhile on anactive call"You'reonWIFI""Twotwelvedentalcare""Wow! I'venever seen theinsurance cheatsheet in thescript before!""can wezoommeet""I'm not doinganythingdifferent fromon the phonetraining""we'llcall youback...""yessir" to awoman"Nobody toldme thatwhen I gothired/intraining"Put patientDOB asappointmentdate in dataentry*doesn't listinsurancecompany onthe dataentry form*"I alreadyasked that"*proceedsto ask"[Rebuttal]isn'tcutting it""I watchedall thevideos onMonday"sitting ona dead aircall for 2mintues"fun ahten ickally""Last user lefttheconversation""Mycomputerrestarted!""dentistes""if they callback willthey get/canthey ask forme?""[insert garbreason here]so can I callthem back?!"10+ NoDispositions"two rings isa RNA"*rinse andrepeat42069x"How much do weget paid perappointment" -someone that readtheir onboardingpaperworkYelling atchildren/petswhile on anactive call"You'reonWIFI""Twotwelvedentalcare""Wow! I'venever seen theinsurance cheatsheet in thescript before!""can wezoommeet""I'm not doinganythingdifferent fromon the phonetraining""we'llcall youback...""yessir" to awoman

NPA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Nobody told me that when I got hired/in training"
  2. Put patient DOB as appointment date in data entry
  3. *doesn't list insurance company on the data entry form*
  4. "I already asked that" *proceeds to ask
  5. "[Rebuttal] isn't cutting it"
  6. "I watched all the videos on Monday"
  7. sitting on a dead air call for 2 mintues
  8. "fun ah ten ick ally"
  9. "Last user left the conversation"
  10. "My computer restarted!"
  11. "dentistes"
  12. "if they call back will they get/can they ask for me?"
  13. "[insert garb reason here] so can I call them back?!"
  14. 10+ No Dispositions
  15. "two rings is a RNA" *rinse and repeat 42069x
  16. "How much do we get paid per appointment" -someone that read their onboarding paperwork
  17. Yelling at children/pets while on an active call
  18. "You're on WIFI"
  19. "Two twelve dental care"
  20. "Wow! I've never seen the insurance cheat sheet in the script before!"
  21. "can we zoom meet"
  22. "I'm not doing anything different from on the phone training"
  23. "we'll call you back..."
  24. "yes sir" to a woman