"Mycomputerrestarted!""Nobody toldme thatwhen I gothired/intraining""I alreadyasked that"*proceedsto ask"I'm not doinganythingdifferent fromon the phonetraining""yessir" to awoman"[insert garbreason here]so can I callthem back?!""How much do weget paid perappointment" -someone that readtheir onboardingpaperwork"we'llcall youback..."10+ NoDispositions"fun ahten ickally"sitting ona dead aircall for 2mintues*doesn't listinsurancecompany onthe dataentry form*"can wezoommeet""if they callback willthey get/canthey ask forme?"Yelling atchildren/petswhile on anactive callPut patientDOB asappointmentdate in dataentry"I watchedall thevideos onMonday""[Rebuttal]isn'tcutting it""two rings isa RNA"*rinse andrepeat42069x"Twotwelvedentalcare""You'reonWIFI""Wow! I'venever seen theinsurance cheatsheet in thescript before!""dentistes""Last user lefttheconversation""Mycomputerrestarted!""Nobody toldme thatwhen I gothired/intraining""I alreadyasked that"*proceedsto ask"I'm not doinganythingdifferent fromon the phonetraining""yessir" to awoman"[insert garbreason here]so can I callthem back?!""How much do weget paid perappointment" -someone that readtheir onboardingpaperwork"we'llcall youback..."10+ NoDispositions"fun ahten ickally"sitting ona dead aircall for 2mintues*doesn't listinsurancecompany onthe dataentry form*"can wezoommeet""if they callback willthey get/canthey ask forme?"Yelling atchildren/petswhile on anactive callPut patientDOB asappointmentdate in dataentry"I watchedall thevideos onMonday""[Rebuttal]isn'tcutting it""two rings isa RNA"*rinse andrepeat42069x"Twotwelvedentalcare""You'reonWIFI""Wow! I'venever seen theinsurance cheatsheet in thescript before!""dentistes""Last user lefttheconversation"

NPA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "My computer restarted!"
  2. "Nobody told me that when I got hired/in training"
  3. "I already asked that" *proceeds to ask
  4. "I'm not doing anything different from on the phone training"
  5. "yes sir" to a woman
  6. "[insert garb reason here] so can I call them back?!"
  7. "How much do we get paid per appointment" -someone that read their onboarding paperwork
  8. "we'll call you back..."
  9. 10+ No Dispositions
  10. "fun ah ten ick ally"
  11. sitting on a dead air call for 2 mintues
  12. *doesn't list insurance company on the data entry form*
  13. "can we zoom meet"
  14. "if they call back will they get/can they ask for me?"
  15. Yelling at children/pets while on an active call
  16. Put patient DOB as appointment date in data entry
  17. "I watched all the videos on Monday"
  18. "[Rebuttal] isn't cutting it"
  19. "two rings is a RNA" *rinse and repeat 42069x
  20. "Two twelve dental care"
  21. "You're on WIFI"
  22. "Wow! I've never seen the insurance cheat sheet in the script before!"
  23. "dentistes"
  24. "Last user left the conversation"