"[insert garbreason here]so can I callthem back?!""How much do weget paid perappointment" -someone that readtheir onboardingpaperwork"if they callback willthey get/canthey ask forme?""we'llcall youback...""yessir" to awoman"Last user lefttheconversation""I watchedall thevideos onMonday""I alreadyasked that"*proceedsto askYelling atchildren/petswhile on anactive callPut patientDOB asappointmentdate in dataentry"You'reonWIFI""Twotwelvedentalcare"10+ NoDispositions"dentistes""Nobody toldme thatwhen I gothired/intraining""two rings isa RNA"*rinse andrepeat42069x"[Rebuttal]isn'tcutting it""I'm not doinganythingdifferent fromon the phonetraining""Mycomputerrestarted!""can wezoommeet"*doesn't listinsurancecompany onthe dataentry form*"Wow! I'venever seen theinsurance cheatsheet in thescript before!"sitting ona dead aircall for 2mintues"fun ahten ickally""[insert garbreason here]so can I callthem back?!""How much do weget paid perappointment" -someone that readtheir onboardingpaperwork"if they callback willthey get/canthey ask forme?""we'llcall youback...""yessir" to awoman"Last user lefttheconversation""I watchedall thevideos onMonday""I alreadyasked that"*proceedsto askYelling atchildren/petswhile on anactive callPut patientDOB asappointmentdate in dataentry"You'reonWIFI""Twotwelvedentalcare"10+ NoDispositions"dentistes""Nobody toldme thatwhen I gothired/intraining""two rings isa RNA"*rinse andrepeat42069x"[Rebuttal]isn'tcutting it""I'm not doinganythingdifferent fromon the phonetraining""Mycomputerrestarted!""can wezoommeet"*doesn't listinsurancecompany onthe dataentry form*"Wow! I'venever seen theinsurance cheatsheet in thescript before!"sitting ona dead aircall for 2mintues"fun ahten ickally"

NPA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "[insert garb reason here] so can I call them back?!"
  2. "How much do we get paid per appointment" -someone that read their onboarding paperwork
  3. "if they call back will they get/can they ask for me?"
  4. "we'll call you back..."
  5. "yes sir" to a woman
  6. "Last user left the conversation"
  7. "I watched all the videos on Monday"
  8. "I already asked that" *proceeds to ask
  9. Yelling at children/pets while on an active call
  10. Put patient DOB as appointment date in data entry
  11. "You're on WIFI"
  12. "Two twelve dental care"
  13. 10+ No Dispositions
  14. "dentistes"
  15. "Nobody told me that when I got hired/in training"
  16. "two rings is a RNA" *rinse and repeat 42069x
  17. "[Rebuttal] isn't cutting it"
  18. "I'm not doing anything different from on the phone training"
  19. "My computer restarted!"
  20. "can we zoom meet"
  21. *doesn't list insurance company on the data entry form*
  22. "Wow! I've never seen the insurance cheat sheet in the script before!"
  23. sitting on a dead air call for 2 mintues
  24. "fun ah ten ick ally"