Gave feedbackto a peer to helpimprovework/knowledgeHandled acallinvolvingPBRI toolDocumentedall requiredcontactstodayUtilizedTeam Titanchat peersforassistanceReceived a"Wow/Wonderful"for RemarkableServiceReceived acall fromClaims dueto an openclaimDid notcreate anycases for theLIEPworkgroupReceived acomplimentfrom acallerGot aCoke fromthemachineSharedfeedback withmy FLL toenhancework processGot aPepsifrom themachineBroughtlunchfromhomeDelightedthecustomerTransferreda call toTeam LeadHad aconferencecall withService/UWConducteda coldtransfer toServiceConducteda warmtransfer toServiceOrderedlunchHelpeda peertodayCreated aLIEP SR andreassigned it Gladit'sFridayMade it towork ontime allweekCalledcustomerback due toa droppedcallGot waterfrommachineGave feedbackto a peer to helpimprovework/knowledgeHandled acallinvolvingPBRI toolDocumentedall requiredcontactstodayUtilizedTeam Titanchat peersforassistanceReceived a"Wow/Wonderful"for RemarkableServiceReceived acall fromClaims dueto an openclaimDid notcreate anycases for theLIEPworkgroupReceived acomplimentfrom acallerGot aCoke fromthemachineSharedfeedback withmy FLL toenhancework processGot aPepsifrom themachineBroughtlunchfromhomeDelightedthecustomerTransferreda call toTeam LeadHad aconferencecall withService/UWConducteda coldtransfer toServiceConducteda warmtransfer toServiceOrderedlunchHelpeda peertodayCreated aLIEP SR andreassigned itGladit'sFridayMade it towork ontime allweekCalledcustomerback due toa droppedcallGot waterfrommachine

Trainee Team Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Gave feedback to a peer to help improve work/knowledge
  2. Handled a call involving PBRI tool
  3. Documented all required contacts today
  4. Utilized Team Titan chat peers for assistance
  5. Received a "Wow/Wonderful" for Remarkable Service
  6. Received a call from Claims due to an open claim
  7. Did not create any cases for the LIEP workgroup
  8. Received a compliment from a caller
  9. Got a Coke from the machine
  10. Shared feedback with my FLL to enhance work process
  11. Got a Pepsi from the machine
  12. Brought lunch from home
  13. Delighted the customer
  14. Transferred a call to Team Lead
  15. Had a conference call with Service/UW
  16. Conducted a cold transfer to Service
  17. Conducted a warm transfer to Service
  18. Ordered lunch
  19. Helped a peer today
  20. Created a LIEP SR and reassigned it
  21. Glad it's Friday
  22. Made it to work on time all week
  23. Called customer back due to a dropped call
  24. Got water from machine