Documentedall requiredcontactstodayHandled acallinvolvingPBRI tool Gladit'sFridayDid notcreate anycases for theLIEPworkgroupReceived acomplimentfrom acallerReceived a"Wow/Wonderful"for RemarkableServiceMade it towork ontime allweekUtilizedTeam Titanchat peersforassistanceCalledcustomerback due toa droppedcallHad aconferencecall withService/UWConducteda warmtransfer toServiceGot aCoke fromthemachineGot waterfrommachineTransferreda call toTeam LeadGot aPepsifrom themachineBroughtlunchfromhomeConducteda coldtransfer toServiceOrderedlunchDelightedthecustomerGave feedbackto a peer to helpimprovework/knowledgeCreated aLIEP SR andreassigned itSharedfeedback withmy FLL toenhancework processHelpeda peertodayReceived acall fromClaims dueto an openclaimDocumentedall requiredcontactstodayHandled acallinvolvingPBRI toolGladit'sFridayDid notcreate anycases for theLIEPworkgroupReceived acomplimentfrom acallerReceived a"Wow/Wonderful"for RemarkableServiceMade it towork ontime allweekUtilizedTeam Titanchat peersforassistanceCalledcustomerback due toa droppedcallHad aconferencecall withService/UWConducteda warmtransfer toServiceGot aCoke fromthemachineGot waterfrommachineTransferreda call toTeam LeadGot aPepsifrom themachineBroughtlunchfromhomeConducteda coldtransfer toServiceOrderedlunchDelightedthecustomerGave feedbackto a peer to helpimprovework/knowledgeCreated aLIEP SR andreassigned itSharedfeedback withmy FLL toenhancework processHelpeda peertodayReceived acall fromClaims dueto an openclaim

Trainee Team Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Documented all required contacts today
  2. Handled a call involving PBRI tool
  3. Glad it's Friday
  4. Did not create any cases for the LIEP workgroup
  5. Received a compliment from a caller
  6. Received a "Wow/Wonderful" for Remarkable Service
  7. Made it to work on time all week
  8. Utilized Team Titan chat peers for assistance
  9. Called customer back due to a dropped call
  10. Had a conference call with Service/UW
  11. Conducted a warm transfer to Service
  12. Got a Coke from the machine
  13. Got water from machine
  14. Transferred a call to Team Lead
  15. Got a Pepsi from the machine
  16. Brought lunch from home
  17. Conducted a cold transfer to Service
  18. Ordered lunch
  19. Delighted the customer
  20. Gave feedback to a peer to help improve work/knowledge
  21. Created a LIEP SR and reassigned it
  22. Shared feedback with my FLL to enhance work process
  23. Helped a peer today
  24. Received a call from Claims due to an open claim