Had aconferencecall withService/UWGave feedbackto a peer to helpimprovework/knowledgeGot waterfrommachineCalledcustomerback due toa droppedcallTransferreda call toTeam LeadDelightedthecustomer Gladit'sFridayReceived acall fromClaims dueto an openclaimReceived acomplimentfrom acallerConducteda warmtransfer toServiceCreated aLIEP SR andreassigned itSharedfeedback withmy FLL toenhancework processHandled acallinvolvingPBRI toolDid notcreate anycases for theLIEPworkgroupConducteda coldtransfer toServiceReceived a"Wow/Wonderful"for RemarkableServiceHelpeda peertodayDocumentedall requiredcontactstodayOrderedlunchBroughtlunchfromhomeGot aCoke fromthemachineMade it towork ontime allweekGot aPepsifrom themachineUtilizedTeam Titanchat peersforassistanceHad aconferencecall withService/UWGave feedbackto a peer to helpimprovework/knowledgeGot waterfrommachineCalledcustomerback due toa droppedcallTransferreda call toTeam LeadDelightedthecustomerGladit'sFridayReceived acall fromClaims dueto an openclaimReceived acomplimentfrom acallerConducteda warmtransfer toServiceCreated aLIEP SR andreassigned itSharedfeedback withmy FLL toenhancework processHandled acallinvolvingPBRI toolDid notcreate anycases for theLIEPworkgroupConducteda coldtransfer toServiceReceived a"Wow/Wonderful"for RemarkableServiceHelpeda peertodayDocumentedall requiredcontactstodayOrderedlunchBroughtlunchfromhomeGot aCoke fromthemachineMade it towork ontime allweekGot aPepsifrom themachineUtilizedTeam Titanchat peersforassistance

Trainee Team Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had a conference call with Service/UW
  2. Gave feedback to a peer to help improve work/knowledge
  3. Got water from machine
  4. Called customer back due to a dropped call
  5. Transferred a call to Team Lead
  6. Delighted the customer
  7. Glad it's Friday
  8. Received a call from Claims due to an open claim
  9. Received a compliment from a caller
  10. Conducted a warm transfer to Service
  11. Created a LIEP SR and reassigned it
  12. Shared feedback with my FLL to enhance work process
  13. Handled a call involving PBRI tool
  14. Did not create any cases for the LIEP workgroup
  15. Conducted a cold transfer to Service
  16. Received a "Wow/Wonderful" for Remarkable Service
  17. Helped a peer today
  18. Documented all required contacts today
  19. Ordered lunch
  20. Brought lunch from home
  21. Got a Coke from the machine
  22. Made it to work on time all week
  23. Got a Pepsi from the machine
  24. Utilized Team Titan chat peers for assistance