Received a"Wow/Wonderful"for RemarkableServiceReceived acomplimentfrom acallerHandled acallinvolvingPBRI toolMade it towork ontime allweekCalledcustomerback due toa droppedcallHad aconferencecall withService/UWDid notcreate anycases for theLIEPworkgroupGot aPepsifrom themachineTransferreda call toTeam LeadUtilizedTeam Titanchat peersforassistanceOrderedlunchConducteda warmtransfer toServiceDelightedthecustomerHelpeda peertodayGave feedbackto a peer to helpimprovework/knowledgeSharedfeedback withmy FLL toenhancework processGot aCoke fromthemachineGot waterfrommachineReceived acall fromClaims dueto an openclaim Gladit'sFridayBroughtlunchfromhomeCreated aLIEP SR andreassigned itConducteda coldtransfer toServiceDocumentedall requiredcontactstodayReceived a"Wow/Wonderful"for RemarkableServiceReceived acomplimentfrom acallerHandled acallinvolvingPBRI toolMade it towork ontime allweekCalledcustomerback due toa droppedcallHad aconferencecall withService/UWDid notcreate anycases for theLIEPworkgroupGot aPepsifrom themachineTransferreda call toTeam LeadUtilizedTeam Titanchat peersforassistanceOrderedlunchConducteda warmtransfer toServiceDelightedthecustomerHelpeda peertodayGave feedbackto a peer to helpimprovework/knowledgeSharedfeedback withmy FLL toenhancework processGot aCoke fromthemachineGot waterfrommachineReceived acall fromClaims dueto an openclaimGladit'sFridayBroughtlunchfromhomeCreated aLIEP SR andreassigned itConducteda coldtransfer toServiceDocumentedall requiredcontactstoday

Trainee Team Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received a "Wow/Wonderful" for Remarkable Service
  2. Received a compliment from a caller
  3. Handled a call involving PBRI tool
  4. Made it to work on time all week
  5. Called customer back due to a dropped call
  6. Had a conference call with Service/UW
  7. Did not create any cases for the LIEP workgroup
  8. Got a Pepsi from the machine
  9. Transferred a call to Team Lead
  10. Utilized Team Titan chat peers for assistance
  11. Ordered lunch
  12. Conducted a warm transfer to Service
  13. Delighted the customer
  14. Helped a peer today
  15. Gave feedback to a peer to help improve work/knowledge
  16. Shared feedback with my FLL to enhance work process
  17. Got a Coke from the machine
  18. Got water from machine
  19. Received a call from Claims due to an open claim
  20. Glad it's Friday
  21. Brought lunch from home
  22. Created a LIEP SR and reassigned it
  23. Conducted a cold transfer to Service
  24. Documented all required contacts today