Conducteda coldtransfer toServiceReceived acall fromClaims dueto an openclaimReceived a"Wow/Wonderful"for RemarkableServiceGot aCoke fromthemachineHandled acallinvolvingPBRI toolHelpeda peertodayHad aconferencecall withService/UWDocumentedall requiredcontactstodayUtilizedTeam Titanchat peersforassistanceGot waterfrommachineBroughtlunchfromhomeOrderedlunch Gladit'sFridayCalledcustomerback due toa droppedcallMade it towork ontime allweekDid notcreate anycases for theLIEPworkgroupSharedfeedback withmy FLL toenhancework processConducteda warmtransfer toServiceReceived acomplimentfrom acallerGave feedbackto a peer to helpimprovework/knowledgeGot aPepsifrom themachineTransferreda call toTeam LeadCreated aLIEP SR andreassigned itDelightedthecustomerConducteda coldtransfer toServiceReceived acall fromClaims dueto an openclaimReceived a"Wow/Wonderful"for RemarkableServiceGot aCoke fromthemachineHandled acallinvolvingPBRI toolHelpeda peertodayHad aconferencecall withService/UWDocumentedall requiredcontactstodayUtilizedTeam Titanchat peersforassistanceGot waterfrommachineBroughtlunchfromhomeOrderedlunchGladit'sFridayCalledcustomerback due toa droppedcallMade it towork ontime allweekDid notcreate anycases for theLIEPworkgroupSharedfeedback withmy FLL toenhancework processConducteda warmtransfer toServiceReceived acomplimentfrom acallerGave feedbackto a peer to helpimprovework/knowledgeGot aPepsifrom themachineTransferreda call toTeam LeadCreated aLIEP SR andreassigned itDelightedthecustomer

Trainee Team Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Conducted a cold transfer to Service
  2. Received a call from Claims due to an open claim
  3. Received a "Wow/Wonderful" for Remarkable Service
  4. Got a Coke from the machine
  5. Handled a call involving PBRI tool
  6. Helped a peer today
  7. Had a conference call with Service/UW
  8. Documented all required contacts today
  9. Utilized Team Titan chat peers for assistance
  10. Got water from machine
  11. Brought lunch from home
  12. Ordered lunch
  13. Glad it's Friday
  14. Called customer back due to a dropped call
  15. Made it to work on time all week
  16. Did not create any cases for the LIEP workgroup
  17. Shared feedback with my FLL to enhance work process
  18. Conducted a warm transfer to Service
  19. Received a compliment from a caller
  20. Gave feedback to a peer to help improve work/knowledge
  21. Got a Pepsi from the machine
  22. Transferred a call to Team Lead
  23. Created a LIEP SR and reassigned it
  24. Delighted the customer