Got aCoke fromthemachineGave feedbackto a peer to helpimprovework/knowledgeDid notcreate anycases for theLIEPworkgroupTransferreda call toTeam LeadBroughtlunchfromhome Gladit'sFridayMade it towork ontime allweekDelightedthecustomerHandled acallinvolvingPBRI toolGot aPepsifrom themachineConducteda warmtransfer toServiceConducteda coldtransfer toServiceReceived acall fromClaims dueto an openclaimSharedfeedback withmy FLL toenhancework processHad aconferencecall withService/UWHelpeda peertodayOrderedlunchUtilizedTeam Titanchat peersforassistanceDocumentedall requiredcontactstodayGot waterfrommachineReceived a"Wow/Wonderful"for RemarkableServiceReceived acomplimentfrom acallerCreated aLIEP SR andreassigned itCalledcustomerback due toa droppedcallGot aCoke fromthemachineGave feedbackto a peer to helpimprovework/knowledgeDid notcreate anycases for theLIEPworkgroupTransferreda call toTeam LeadBroughtlunchfromhomeGladit'sFridayMade it towork ontime allweekDelightedthecustomerHandled acallinvolvingPBRI toolGot aPepsifrom themachineConducteda warmtransfer toServiceConducteda coldtransfer toServiceReceived acall fromClaims dueto an openclaimSharedfeedback withmy FLL toenhancework processHad aconferencecall withService/UWHelpeda peertodayOrderedlunchUtilizedTeam Titanchat peersforassistanceDocumentedall requiredcontactstodayGot waterfrommachineReceived a"Wow/Wonderful"for RemarkableServiceReceived acomplimentfrom acallerCreated aLIEP SR andreassigned itCalledcustomerback due toa droppedcall

Trainee Team Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Got a Coke from the machine
  2. Gave feedback to a peer to help improve work/knowledge
  3. Did not create any cases for the LIEP workgroup
  4. Transferred a call to Team Lead
  5. Brought lunch from home
  6. Glad it's Friday
  7. Made it to work on time all week
  8. Delighted the customer
  9. Handled a call involving PBRI tool
  10. Got a Pepsi from the machine
  11. Conducted a warm transfer to Service
  12. Conducted a cold transfer to Service
  13. Received a call from Claims due to an open claim
  14. Shared feedback with my FLL to enhance work process
  15. Had a conference call with Service/UW
  16. Helped a peer today
  17. Ordered lunch
  18. Utilized Team Titan chat peers for assistance
  19. Documented all required contacts today
  20. Got water from machine
  21. Received a "Wow/Wonderful" for Remarkable Service
  22. Received a compliment from a caller
  23. Created a LIEP SR and reassigned it
  24. Called customer back due to a dropped call