Documentedall requiredcontactstodayReceived acall fromClaims dueto an openclaimBroughtlunchfromhomeDid notcreate anycases for theLIEPworkgroupHandled acallinvolvingPBRI toolCalledcustomerback due toa droppedcallOrderedlunchMade it towork ontime allweekHelpeda peertodayTransferreda call toTeam LeadCreated aLIEP SR andreassigned itConducteda warmtransfer toServiceReceived acomplimentfrom acallerGot aPepsifrom themachineGot waterfrommachineGave feedbackto a peer to helpimprovework/knowledgeUtilizedTeam Titanchat peersforassistanceDelightedthecustomerSharedfeedback withmy FLL toenhancework processGot aCoke fromthemachineConducteda coldtransfer toService Gladit'sFridayHad aconferencecall withService/UWReceived a"Wow/Wonderful"for RemarkableServiceDocumentedall requiredcontactstodayReceived acall fromClaims dueto an openclaimBroughtlunchfromhomeDid notcreate anycases for theLIEPworkgroupHandled acallinvolvingPBRI toolCalledcustomerback due toa droppedcallOrderedlunchMade it towork ontime allweekHelpeda peertodayTransferreda call toTeam LeadCreated aLIEP SR andreassigned itConducteda warmtransfer toServiceReceived acomplimentfrom acallerGot aPepsifrom themachineGot waterfrommachineGave feedbackto a peer to helpimprovework/knowledgeUtilizedTeam Titanchat peersforassistanceDelightedthecustomerSharedfeedback withmy FLL toenhancework processGot aCoke fromthemachineConducteda coldtransfer toServiceGladit'sFridayHad aconferencecall withService/UWReceived a"Wow/Wonderful"for RemarkableService

Trainee Team Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Documented all required contacts today
  2. Received a call from Claims due to an open claim
  3. Brought lunch from home
  4. Did not create any cases for the LIEP workgroup
  5. Handled a call involving PBRI tool
  6. Called customer back due to a dropped call
  7. Ordered lunch
  8. Made it to work on time all week
  9. Helped a peer today
  10. Transferred a call to Team Lead
  11. Created a LIEP SR and reassigned it
  12. Conducted a warm transfer to Service
  13. Received a compliment from a caller
  14. Got a Pepsi from the machine
  15. Got water from machine
  16. Gave feedback to a peer to help improve work/knowledge
  17. Utilized Team Titan chat peers for assistance
  18. Delighted the customer
  19. Shared feedback with my FLL to enhance work process
  20. Got a Coke from the machine
  21. Conducted a cold transfer to Service
  22. Glad it's Friday
  23. Had a conference call with Service/UW
  24. Received a "Wow/Wonderful" for Remarkable Service