Created aLIEP SR andreassigned itCalledcustomerback due toa droppedcallHelpeda peertodayGot aPepsifrom themachineConducteda warmtransfer toServiceReceived a"Wow/Wonderful"for RemarkableServiceDocumentedall requiredcontactstodayBroughtlunchfromhomeReceived acomplimentfrom acallerDid notcreate anycases for theLIEPworkgroupTransferreda call toTeam LeadReceived acall fromClaims dueto an openclaimOrderedlunch Gladit'sFridayDelightedthecustomerConducteda coldtransfer toServiceSharedfeedback withmy FLL toenhancework processUtilizedTeam Titanchat peersforassistanceHandled acallinvolvingPBRI toolHad aconferencecall withService/UWMade it towork ontime allweekGave feedbackto a peer to helpimprovework/knowledgeGot aCoke fromthemachineGot waterfrommachineCreated aLIEP SR andreassigned itCalledcustomerback due toa droppedcallHelpeda peertodayGot aPepsifrom themachineConducteda warmtransfer toServiceReceived a"Wow/Wonderful"for RemarkableServiceDocumentedall requiredcontactstodayBroughtlunchfromhomeReceived acomplimentfrom acallerDid notcreate anycases for theLIEPworkgroupTransferreda call toTeam LeadReceived acall fromClaims dueto an openclaimOrderedlunchGladit'sFridayDelightedthecustomerConducteda coldtransfer toServiceSharedfeedback withmy FLL toenhancework processUtilizedTeam Titanchat peersforassistanceHandled acallinvolvingPBRI toolHad aconferencecall withService/UWMade it towork ontime allweekGave feedbackto a peer to helpimprovework/knowledgeGot aCoke fromthemachineGot waterfrommachine

Trainee Team Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Created a LIEP SR and reassigned it
  2. Called customer back due to a dropped call
  3. Helped a peer today
  4. Got a Pepsi from the machine
  5. Conducted a warm transfer to Service
  6. Received a "Wow/Wonderful" for Remarkable Service
  7. Documented all required contacts today
  8. Brought lunch from home
  9. Received a compliment from a caller
  10. Did not create any cases for the LIEP workgroup
  11. Transferred a call to Team Lead
  12. Received a call from Claims due to an open claim
  13. Ordered lunch
  14. Glad it's Friday
  15. Delighted the customer
  16. Conducted a cold transfer to Service
  17. Shared feedback with my FLL to enhance work process
  18. Utilized Team Titan chat peers for assistance
  19. Handled a call involving PBRI tool
  20. Had a conference call with Service/UW
  21. Made it to work on time all week
  22. Gave feedback to a peer to help improve work/knowledge
  23. Got a Coke from the machine
  24. Got water from machine