Helpeda peertodayTransferreda call toTeam LeadCalledcustomerback due toa droppedcallHad aconferencecall withService/UWUtilizedTeam Titanchat peersforassistanceConducteda coldtransfer toServiceDocumentedall requiredcontactstodayHandled acallinvolvingPBRI toolReceived acomplimentfrom acallerMade it towork ontime allweekBroughtlunchfromhomeGave feedbackto a peer to helpimprovework/knowledgeReceived acall fromClaims dueto an openclaim Gladit'sFridayGot aCoke fromthemachineGot aPepsifrom themachineGot waterfrommachineDelightedthecustomerCreated aLIEP SR andreassigned itReceived a"Wow/Wonderful"for RemarkableServiceSharedfeedback withmy FLL toenhancework processDid notcreate anycases for theLIEPworkgroupConducteda warmtransfer toServiceOrderedlunchHelpeda peertodayTransferreda call toTeam LeadCalledcustomerback due toa droppedcallHad aconferencecall withService/UWUtilizedTeam Titanchat peersforassistanceConducteda coldtransfer toServiceDocumentedall requiredcontactstodayHandled acallinvolvingPBRI toolReceived acomplimentfrom acallerMade it towork ontime allweekBroughtlunchfromhomeGave feedbackto a peer to helpimprovework/knowledgeReceived acall fromClaims dueto an openclaimGladit'sFridayGot aCoke fromthemachineGot aPepsifrom themachineGot waterfrommachineDelightedthecustomerCreated aLIEP SR andreassigned itReceived a"Wow/Wonderful"for RemarkableServiceSharedfeedback withmy FLL toenhancework processDid notcreate anycases for theLIEPworkgroupConducteda warmtransfer toServiceOrderedlunch

Trainee Team Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped a peer today
  2. Transferred a call to Team Lead
  3. Called customer back due to a dropped call
  4. Had a conference call with Service/UW
  5. Utilized Team Titan chat peers for assistance
  6. Conducted a cold transfer to Service
  7. Documented all required contacts today
  8. Handled a call involving PBRI tool
  9. Received a compliment from a caller
  10. Made it to work on time all week
  11. Brought lunch from home
  12. Gave feedback to a peer to help improve work/knowledge
  13. Received a call from Claims due to an open claim
  14. Glad it's Friday
  15. Got a Coke from the machine
  16. Got a Pepsi from the machine
  17. Got water from machine
  18. Delighted the customer
  19. Created a LIEP SR and reassigned it
  20. Received a "Wow/Wonderful" for Remarkable Service
  21. Shared feedback with my FLL to enhance work process
  22. Did not create any cases for the LIEP workgroup
  23. Conducted a warm transfer to Service
  24. Ordered lunch