UtilizedTeam Titanchat peersforassistanceGot aPepsifrom themachineHandled acallinvolvingPBRI toolHelpeda peertodayOrderedlunchConducteda warmtransfer toServiceBroughtlunchfromhomeCreated aLIEP SR andreassigned itHad aconferencecall withService/UWReceived a"Wow/Wonderful"for RemarkableServiceDelightedthecustomerReceived acall fromClaims dueto an openclaimSharedfeedback withmy FLL toenhancework processGot aCoke fromthemachineGot waterfrommachineGave feedbackto a peer to helpimprovework/knowledgeMade it towork ontime allweekDocumentedall requiredcontactstodayCalledcustomerback due toa droppedcall Gladit'sFridayTransferreda call toTeam LeadReceived acomplimentfrom acallerConducteda coldtransfer toServiceDid notcreate anycases for theLIEPworkgroupUtilizedTeam Titanchat peersforassistanceGot aPepsifrom themachineHandled acallinvolvingPBRI toolHelpeda peertodayOrderedlunchConducteda warmtransfer toServiceBroughtlunchfromhomeCreated aLIEP SR andreassigned itHad aconferencecall withService/UWReceived a"Wow/Wonderful"for RemarkableServiceDelightedthecustomerReceived acall fromClaims dueto an openclaimSharedfeedback withmy FLL toenhancework processGot aCoke fromthemachineGot waterfrommachineGave feedbackto a peer to helpimprovework/knowledgeMade it towork ontime allweekDocumentedall requiredcontactstodayCalledcustomerback due toa droppedcallGladit'sFridayTransferreda call toTeam LeadReceived acomplimentfrom acallerConducteda coldtransfer toServiceDid notcreate anycases for theLIEPworkgroup

Trainee Team Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Utilized Team Titan chat peers for assistance
  2. Got a Pepsi from the machine
  3. Handled a call involving PBRI tool
  4. Helped a peer today
  5. Ordered lunch
  6. Conducted a warm transfer to Service
  7. Brought lunch from home
  8. Created a LIEP SR and reassigned it
  9. Had a conference call with Service/UW
  10. Received a "Wow/Wonderful" for Remarkable Service
  11. Delighted the customer
  12. Received a call from Claims due to an open claim
  13. Shared feedback with my FLL to enhance work process
  14. Got a Coke from the machine
  15. Got water from machine
  16. Gave feedback to a peer to help improve work/knowledge
  17. Made it to work on time all week
  18. Documented all required contacts today
  19. Called customer back due to a dropped call
  20. Glad it's Friday
  21. Transferred a call to Team Lead
  22. Received a compliment from a caller
  23. Conducted a cold transfer to Service
  24. Did not create any cases for the LIEP workgroup