Gave feedbackto a peer to helpimprovework/knowledgeHelpeda peertodayGot aCoke fromthemachineReceived acall fromClaims dueto an openclaimCreated aLIEP SR andreassigned itHad aconferencecall withService/UWHandled acallinvolvingPBRI toolDelightedthecustomerBroughtlunchfromhomeReceived a"Wow/Wonderful"for RemarkableServiceTransferreda call toTeam LeadMade it towork ontime allweekOrderedlunchUtilizedTeam Titanchat peersforassistanceSharedfeedback withmy FLL toenhancework processCalledcustomerback due toa droppedcall Gladit'sFridayConducteda warmtransfer toServiceDocumentedall requiredcontactstodayDid notcreate anycases for theLIEPworkgroupConducteda coldtransfer toServiceReceived acomplimentfrom acallerGot waterfrommachineGot aPepsifrom themachineGave feedbackto a peer to helpimprovework/knowledgeHelpeda peertodayGot aCoke fromthemachineReceived acall fromClaims dueto an openclaimCreated aLIEP SR andreassigned itHad aconferencecall withService/UWHandled acallinvolvingPBRI toolDelightedthecustomerBroughtlunchfromhomeReceived a"Wow/Wonderful"for RemarkableServiceTransferreda call toTeam LeadMade it towork ontime allweekOrderedlunchUtilizedTeam Titanchat peersforassistanceSharedfeedback withmy FLL toenhancework processCalledcustomerback due toa droppedcallGladit'sFridayConducteda warmtransfer toServiceDocumentedall requiredcontactstodayDid notcreate anycases for theLIEPworkgroupConducteda coldtransfer toServiceReceived acomplimentfrom acallerGot waterfrommachineGot aPepsifrom themachine

Trainee Team Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Gave feedback to a peer to help improve work/knowledge
  2. Helped a peer today
  3. Got a Coke from the machine
  4. Received a call from Claims due to an open claim
  5. Created a LIEP SR and reassigned it
  6. Had a conference call with Service/UW
  7. Handled a call involving PBRI tool
  8. Delighted the customer
  9. Brought lunch from home
  10. Received a "Wow/Wonderful" for Remarkable Service
  11. Transferred a call to Team Lead
  12. Made it to work on time all week
  13. Ordered lunch
  14. Utilized Team Titan chat peers for assistance
  15. Shared feedback with my FLL to enhance work process
  16. Called customer back due to a dropped call
  17. Glad it's Friday
  18. Conducted a warm transfer to Service
  19. Documented all required contacts today
  20. Did not create any cases for the LIEP workgroup
  21. Conducted a cold transfer to Service
  22. Received a compliment from a caller
  23. Got water from machine
  24. Got a Pepsi from the machine