PerformedacoveragereviewBoundapolicyCompleteda callbackrequestUsedoutboundcallscriptingCompletedresearchrequestUpsoldElectronicsProtectionIncreasedCoverageETransferreda call toMSIAdded/UpdatedPMProcesseda paymentUpsoldWaterBackupUpsoldPetDamageCallerrequestedto takethe surveyUpsoldSPPRewrotea policyCancelleda policyUsedpolicychangescriptingRetainedacustomerAddressedthe callerby nameTransferreda call toProgressiveHad tomanuallysearch forpolicyEnrolledinpaperlessAnswereda billingquestionIncreasedCoverageCPerformedacoveragereviewBoundapolicyCompleteda callbackrequestUsedoutboundcallscriptingCompletedresearchrequestUpsoldElectronicsProtectionIncreasedCoverageETransferreda call toMSIAdded/UpdatedPMProcesseda paymentUpsoldWaterBackupUpsoldPetDamageCallerrequestedto takethe surveyUpsoldSPPRewrotea policyCancelleda policyUsedpolicychangescriptingRetainedacustomerAddressedthe callerby nameTransferreda call toProgressiveHad tomanuallysearch forpolicyEnrolledinpaperlessAnswereda billingquestionIncreasedCoverageC

QBingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Performed a coverage review
  2. Bound a policy
  3. Completed a callback request
  4. Used outbound call scripting
  5. Completed research request
  6. Upsold Electronics Protection
  7. Increased Coverage E
  8. Transferred a call to MSI
  9. Added/Updated PM
  10. Processed a payment
  11. Upsold Water Backup
  12. Upsold Pet Damage
  13. Caller requested to take the survey
  14. Upsold SPP
  15. Rewrote a policy
  16. Cancelled a policy
  17. Used policy change scripting
  18. Retained a customer
  19. Addressed the caller by name
  20. Transferred a call to Progressive
  21. Had to manually search for policy
  22. Enrolled in paperless
  23. Answered a billing question
  24. Increased Coverage C