Transferreda call toMSIIncreasedCoverageCAnswereda billingquestionEnrolledinpaperlessUpsoldPetDamageProcesseda paymentUsedpolicychangescriptingCallerrequestedto takethe surveyAddressedthe callerby namePerformedacoveragereviewCancelleda policyCompleteda callbackrequestTransferreda call toProgressiveRetainedacustomerBoundapolicyUpsoldSPPUpsoldElectronicsProtectionCompletedresearchrequestHad tomanuallysearch forpolicyAdded/UpdatedPMIncreasedCoverageEUsedoutboundcallscriptingRewrotea policyUpsoldWaterBackupTransferreda call toMSIIncreasedCoverageCAnswereda billingquestionEnrolledinpaperlessUpsoldPetDamageProcesseda paymentUsedpolicychangescriptingCallerrequestedto takethe surveyAddressedthe callerby namePerformedacoveragereviewCancelleda policyCompleteda callbackrequestTransferreda call toProgressiveRetainedacustomerBoundapolicyUpsoldSPPUpsoldElectronicsProtectionCompletedresearchrequestHad tomanuallysearch forpolicyAdded/UpdatedPMIncreasedCoverageEUsedoutboundcallscriptingRewrotea policyUpsoldWaterBackup

QBingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transferred a call to MSI
  2. Increased Coverage C
  3. Answered a billing question
  4. Enrolled in paperless
  5. Upsold Pet Damage
  6. Processed a payment
  7. Used policy change scripting
  8. Caller requested to take the survey
  9. Addressed the caller by name
  10. Performed a coverage review
  11. Cancelled a policy
  12. Completed a callback request
  13. Transferred a call to Progressive
  14. Retained a customer
  15. Bound a policy
  16. Upsold SPP
  17. Upsold Electronics Protection
  18. Completed research request
  19. Had to manually search for policy
  20. Added/Updated PM
  21. Increased Coverage E
  22. Used outbound call scripting
  23. Rewrote a policy
  24. Upsold Water Backup