CompletedresearchrequestCancelleda policyUpsoldElectronicsProtectionIncreasedCoverageEEnrolledinpaperlessRetainedacustomerTransferreda call toProgressiveUsedpolicychangescriptingProcesseda paymentBoundapolicyHad tomanuallysearch forpolicyAdded/UpdatedPMAnswereda billingquestionIncreasedCoverageCCompleteda callbackrequestAddressedthe callerby nameTransferreda call toMSIUsedoutboundcallscriptingCallerrequestedto takethe surveyUpsoldSPPUpsoldPetDamagePerformedacoveragereviewUpsoldWaterBackupRewrotea policyCompletedresearchrequestCancelleda policyUpsoldElectronicsProtectionIncreasedCoverageEEnrolledinpaperlessRetainedacustomerTransferreda call toProgressiveUsedpolicychangescriptingProcesseda paymentBoundapolicyHad tomanuallysearch forpolicyAdded/UpdatedPMAnswereda billingquestionIncreasedCoverageCCompleteda callbackrequestAddressedthe callerby nameTransferreda call toMSIUsedoutboundcallscriptingCallerrequestedto takethe surveyUpsoldSPPUpsoldPetDamagePerformedacoveragereviewUpsoldWaterBackupRewrotea policy

QBingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed research request
  2. Cancelled a policy
  3. Upsold Electronics Protection
  4. Increased Coverage E
  5. Enrolled in paperless
  6. Retained a customer
  7. Transferred a call to Progressive
  8. Used policy change scripting
  9. Processed a payment
  10. Bound a policy
  11. Had to manually search for policy
  12. Added/Updated PM
  13. Answered a billing question
  14. Increased Coverage C
  15. Completed a callback request
  16. Addressed the caller by name
  17. Transferred a call to MSI
  18. Used outbound call scripting
  19. Caller requested to take the survey
  20. Upsold SPP
  21. Upsold Pet Damage
  22. Performed a coverage review
  23. Upsold Water Backup
  24. Rewrote a policy