Used outbound call scripting Completed research request Completed a callback request Upsold SPP Addressed the caller by name Cancelled a policy Added/Updated PM Rewrote a policy Processed a payment Upsold Pet Damage Transferred a call to MSI Transferred a call to Progressive Caller requested to take the survey Enrolled in paperless Answered a billing question Increased Coverage C Upsold Electronics Protection Increased Coverage E Used policy change scripting Had to manually search for policy Retained a customer Bound a policy Upsold Water Backup Performed a coverage review Used outbound call scripting Completed research request Completed a callback request Upsold SPP Addressed the caller by name Cancelled a policy Added/Updated PM Rewrote a policy Processed a payment Upsold Pet Damage Transferred a call to MSI Transferred a call to Progressive Caller requested to take the survey Enrolled in paperless Answered a billing question Increased Coverage C Upsold Electronics Protection Increased Coverage E Used policy change scripting Had to manually search for policy Retained a customer Bound a policy Upsold Water Backup Performed a coverage review
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Used outbound call scripting
Completed research request
Completed a callback request
Upsold SPP
Addressed the caller by name
Cancelled a policy
Added/Updated PM
Rewrote a policy
Processed a payment
Upsold Pet Damage
Transferred a call to MSI
Transferred a call to Progressive
Caller requested to take the survey
Enrolled in paperless
Answered a billing question
Increased Coverage C
Upsold Electronics Protection
Increased Coverage E
Used policy change scripting
Had to manually search for policy
Retained a customer
Bound a policy
Upsold Water Backup
Performed a coverage review