UsedoutboundcallscriptingCompleteda callbackrequestUpsoldElectronicsProtectionIncreasedCoverageCUpsoldPetDamagePerformedacoveragereviewRewrotea policyTransferreda call toProgressiveCallerrequestedto takethe surveyRetainedacustomerEnrolledinpaperlessAddressedthe callerby nameAdded/UpdatedPMUpsoldWaterBackupUsedpolicychangescriptingCancelleda policyUpsoldSPPBoundapolicyTransferreda call toMSIIncreasedCoverageEHad tomanuallysearch forpolicyProcesseda paymentCompletedresearchrequestAnswereda billingquestionUsedoutboundcallscriptingCompleteda callbackrequestUpsoldElectronicsProtectionIncreasedCoverageCUpsoldPetDamagePerformedacoveragereviewRewrotea policyTransferreda call toProgressiveCallerrequestedto takethe surveyRetainedacustomerEnrolledinpaperlessAddressedthe callerby nameAdded/UpdatedPMUpsoldWaterBackupUsedpolicychangescriptingCancelleda policyUpsoldSPPBoundapolicyTransferreda call toMSIIncreasedCoverageEHad tomanuallysearch forpolicyProcesseda paymentCompletedresearchrequestAnswereda billingquestion

QBingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used outbound call scripting
  2. Completed a callback request
  3. Upsold Electronics Protection
  4. Increased Coverage C
  5. Upsold Pet Damage
  6. Performed a coverage review
  7. Rewrote a policy
  8. Transferred a call to Progressive
  9. Caller requested to take the survey
  10. Retained a customer
  11. Enrolled in paperless
  12. Addressed the caller by name
  13. Added/Updated PM
  14. Upsold Water Backup
  15. Used policy change scripting
  16. Cancelled a policy
  17. Upsold SPP
  18. Bound a policy
  19. Transferred a call to MSI
  20. Increased Coverage E
  21. Had to manually search for policy
  22. Processed a payment
  23. Completed research request
  24. Answered a billing question