Transferreda call toProgressiveUpsoldPetDamageCompleteda callbackrequestRetainedacustomerHad tomanuallysearch forpolicyRewrotea policyUpsoldWaterBackupCompletedresearchrequestProcesseda paymentAdded/UpdatedPMUsedoutboundcallscriptingIncreasedCoverageCBoundapolicyEnrolledinpaperlessPerformedacoveragereviewUpsoldSPPAddressedthe callerby nameIncreasedCoverageEUsedpolicychangescriptingUpsoldElectronicsProtectionCallerrequestedto takethe surveyCancelleda policyAnswereda billingquestionTransferreda call toMSITransferreda call toProgressiveUpsoldPetDamageCompleteda callbackrequestRetainedacustomerHad tomanuallysearch forpolicyRewrotea policyUpsoldWaterBackupCompletedresearchrequestProcesseda paymentAdded/UpdatedPMUsedoutboundcallscriptingIncreasedCoverageCBoundapolicyEnrolledinpaperlessPerformedacoveragereviewUpsoldSPPAddressedthe callerby nameIncreasedCoverageEUsedpolicychangescriptingUpsoldElectronicsProtectionCallerrequestedto takethe surveyCancelleda policyAnswereda billingquestionTransferreda call toMSI

QBingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transferred a call to Progressive
  2. Upsold Pet Damage
  3. Completed a callback request
  4. Retained a customer
  5. Had to manually search for policy
  6. Rewrote a policy
  7. Upsold Water Backup
  8. Completed research request
  9. Processed a payment
  10. Added/Updated PM
  11. Used outbound call scripting
  12. Increased Coverage C
  13. Bound a policy
  14. Enrolled in paperless
  15. Performed a coverage review
  16. Upsold SPP
  17. Addressed the caller by name
  18. Increased Coverage E
  19. Used policy change scripting
  20. Upsold Electronics Protection
  21. Caller requested to take the survey
  22. Cancelled a policy
  23. Answered a billing question
  24. Transferred a call to MSI