Callerrequestedto takethe surveyUpsoldPetDamageBoundapolicyCompletedresearchrequestIncreasedCoverageCAdded/UpdatedPMUsedoutboundcallscriptingUsedpolicychangescriptingCancelleda policyTransferreda call toProgressiveUpsoldSPPProcesseda paymentRetainedacustomerAnswereda billingquestionTransferreda call toMSIHad tomanuallysearch forpolicyCompleteda callbackrequestPerformedacoveragereviewUpsoldWaterBackupEnrolledinpaperlessRewrotea policyAddressedthe callerby nameUpsoldElectronicsProtectionIncreasedCoverageECallerrequestedto takethe surveyUpsoldPetDamageBoundapolicyCompletedresearchrequestIncreasedCoverageCAdded/UpdatedPMUsedoutboundcallscriptingUsedpolicychangescriptingCancelleda policyTransferreda call toProgressiveUpsoldSPPProcesseda paymentRetainedacustomerAnswereda billingquestionTransferreda call toMSIHad tomanuallysearch forpolicyCompleteda callbackrequestPerformedacoveragereviewUpsoldWaterBackupEnrolledinpaperlessRewrotea policyAddressedthe callerby nameUpsoldElectronicsProtectionIncreasedCoverageE

QBingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller requested to take the survey
  2. Upsold Pet Damage
  3. Bound a policy
  4. Completed research request
  5. Increased Coverage C
  6. Added/Updated PM
  7. Used outbound call scripting
  8. Used policy change scripting
  9. Cancelled a policy
  10. Transferred a call to Progressive
  11. Upsold SPP
  12. Processed a payment
  13. Retained a customer
  14. Answered a billing question
  15. Transferred a call to MSI
  16. Had to manually search for policy
  17. Completed a callback request
  18. Performed a coverage review
  19. Upsold Water Backup
  20. Enrolled in paperless
  21. Rewrote a policy
  22. Addressed the caller by name
  23. Upsold Electronics Protection
  24. Increased Coverage E