situation,background,assessment,recommendation(SBAR)qualityimprovement(QI)root-causeanalysiscultureofsafetyhand-offcommunicationtotal qualitymanagement(TQM)continuousqualityimprovement(CQI)nearmissTeamSTEPPSbenchmarkingnursing-sensitiveindicatorculturaldiversityQuality andSafetyEducationfor Nurses(QSEN)sentineleventAgency forHealthcareResearchand Quality(AHRQ)performanceimprovement(PI)MagnetRecognitionProgram®high-reliabilityorganizationKey Safetyand QualityOrganizationsand InitiativesculturalsensitivityNationalAcademy ofMedicine(NAM; formerlythe Institute ofMedicine [IOM])qualityassurance(QA)culturalcompetencyThe JointCommission(TJC)culturalawarenessInstitute forHealthcareImprovement(IHI)InternationalCouncil ofNurses(ICN)qualitymanagement(QM)nevereventteach-backalwayseventNationalQualityForum(NQF)riskmanagementsituation,background,assessment,recommendation(SBAR)qualityimprovement(QI)root-causeanalysiscultureofsafetyhand-offcommunicationtotal qualitymanagement(TQM)continuousqualityimprovement(CQI)nearmissTeamSTEPPSbenchmarkingnursing-sensitiveindicatorculturaldiversityQuality andSafetyEducationfor Nurses(QSEN)sentineleventAgency forHealthcareResearchand Quality(AHRQ)performanceimprovement(PI)MagnetRecognitionProgram®high-reliabilityorganizationKey Safetyand QualityOrganizationsand InitiativesculturalsensitivityNationalAcademy ofMedicine(NAM; formerlythe Institute ofMedicine [IOM])qualityassurance(QA)culturalcompetencyThe JointCommission(TJC)culturalawarenessInstitute forHealthcareImprovement(IHI)InternationalCouncil ofNurses(ICN)qualitymanagement(QM)nevereventteach-backalwayseventNationalQualityForum(NQF)riskmanagement

Quality & Safety - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. situation, background, assessment, recommendation (SBAR)
  2. quality improvement (QI)
  3. root-cause analysis
  4. culture of safety
  5. hand-off communication
  6. total quality management (TQM)
  7. continuous quality improvement (CQI)
  8. near miss
  9. TeamSTEPPS
  10. benchmarking
  11. nursing-sensitive indicator
  12. cultural diversity
  13. Quality and Safety Education for Nurses (QSEN)
  14. sentinel event
  15. Agency for Healthcare Research and Quality (AHRQ)
  16. performance improvement (PI)
  17. Magnet Recognition Program®
  18. high-reliability organization
  19. Key Safety and Quality Organizations and Initiatives
  20. cultural sensitivity
  21. National Academy of Medicine (NAM; formerly the Institute of Medicine [IOM])
  22. quality assurance (QA)
  23. cultural competency
  24. The Joint Commission (TJC)
  25. cultural awareness
  26. Institute for Healthcare Improvement (IHI)
  27. International Council of Nurses (ICN)
  28. quality management (QM)
  29. never event
  30. teach-back
  31. always event
  32. National Quality Forum (NQF)
  33. risk management