NationalQualityForum(NQF)NationalAcademy ofMedicine(NAM; formerlythe Institute ofMedicine [IOM])root-causeanalysisQuality andSafetyEducationfor Nurses(QSEN)culturaldiversitycontinuousqualityimprovement(CQI)Key Safetyand QualityOrganizationsand Initiativessentineleventculturalawarenesssituation,background,assessment,recommendation(SBAR)cultureofsafetyInternationalCouncil ofNurses(ICN)The JointCommission(TJC)qualitymanagement(QM)Institute forHealthcareImprovement(IHI)high-reliabilityorganizationAgency forHealthcareResearchand Quality(AHRQ)alwayseventMagnetRecognitionProgram®culturalcompetencynearmissbenchmarkingqualityimprovement(QI)culturalsensitivitynevereventriskmanagementtotal qualitymanagement(TQM)teach-backnursing-sensitiveindicatorqualityassurance(QA)performanceimprovement(PI)TeamSTEPPShand-offcommunicationNationalQualityForum(NQF)NationalAcademy ofMedicine(NAM; formerlythe Institute ofMedicine [IOM])root-causeanalysisQuality andSafetyEducationfor Nurses(QSEN)culturaldiversitycontinuousqualityimprovement(CQI)Key Safetyand QualityOrganizationsand Initiativessentineleventculturalawarenesssituation,background,assessment,recommendation(SBAR)cultureofsafetyInternationalCouncil ofNurses(ICN)The JointCommission(TJC)qualitymanagement(QM)Institute forHealthcareImprovement(IHI)high-reliabilityorganizationAgency forHealthcareResearchand Quality(AHRQ)alwayseventMagnetRecognitionProgram®culturalcompetencynearmissbenchmarkingqualityimprovement(QI)culturalsensitivitynevereventriskmanagementtotal qualitymanagement(TQM)teach-backnursing-sensitiveindicatorqualityassurance(QA)performanceimprovement(PI)TeamSTEPPShand-offcommunication

Quality & Safety - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. National Quality Forum (NQF)
  2. National Academy of Medicine (NAM; formerly the Institute of Medicine [IOM])
  3. root-cause analysis
  4. Quality and Safety Education for Nurses (QSEN)
  5. cultural diversity
  6. continuous quality improvement (CQI)
  7. Key Safety and Quality Organizations and Initiatives
  8. sentinel event
  9. cultural awareness
  10. situation, background, assessment, recommendation (SBAR)
  11. culture of safety
  12. International Council of Nurses (ICN)
  13. The Joint Commission (TJC)
  14. quality management (QM)
  15. Institute for Healthcare Improvement (IHI)
  16. high-reliability organization
  17. Agency for Healthcare Research and Quality (AHRQ)
  18. always event
  19. Magnet Recognition Program®
  20. cultural competency
  21. near miss
  22. benchmarking
  23. quality improvement (QI)
  24. cultural sensitivity
  25. never event
  26. risk management
  27. total quality management (TQM)
  28. teach-back
  29. nursing-sensitive indicator
  30. quality assurance (QA)
  31. performance improvement (PI)
  32. TeamSTEPPS
  33. hand-off communication