qualitymanagement(QM)performanceimprovement(PI)alwayseventnevereventqualityimprovement(QI)The JointCommission(TJC)nearmissAgency forHealthcareResearchand Quality(AHRQ)continuousqualityimprovement(CQI)TeamSTEPPSsituation,background,assessment,recommendation(SBAR)teach-backKey Safetyand QualityOrganizationsand Initiativesculturalcompetencyhigh-reliabilityorganizationInternationalCouncil ofNurses(ICN)NationalAcademy ofMedicine(NAM; formerlythe Institute ofMedicine [IOM])hand-offcommunicationcultureofsafetyculturaldiversityqualityassurance(QA)culturalawarenessMagnetRecognitionProgram®culturalsensitivityNationalQualityForum(NQF)sentineleventnursing-sensitiveindicatorbenchmarkingroot-causeanalysisQuality andSafetyEducationfor Nurses(QSEN)total qualitymanagement(TQM)Institute forHealthcareImprovement(IHI)riskmanagementqualitymanagement(QM)performanceimprovement(PI)alwayseventnevereventqualityimprovement(QI)The JointCommission(TJC)nearmissAgency forHealthcareResearchand Quality(AHRQ)continuousqualityimprovement(CQI)TeamSTEPPSsituation,background,assessment,recommendation(SBAR)teach-backKey Safetyand QualityOrganizationsand Initiativesculturalcompetencyhigh-reliabilityorganizationInternationalCouncil ofNurses(ICN)NationalAcademy ofMedicine(NAM; formerlythe Institute ofMedicine [IOM])hand-offcommunicationcultureofsafetyculturaldiversityqualityassurance(QA)culturalawarenessMagnetRecognitionProgram®culturalsensitivityNationalQualityForum(NQF)sentineleventnursing-sensitiveindicatorbenchmarkingroot-causeanalysisQuality andSafetyEducationfor Nurses(QSEN)total qualitymanagement(TQM)Institute forHealthcareImprovement(IHI)riskmanagement

Quality & Safety - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. quality management (QM)
  2. performance improvement (PI)
  3. always event
  4. never event
  5. quality improvement (QI)
  6. The Joint Commission (TJC)
  7. near miss
  8. Agency for Healthcare Research and Quality (AHRQ)
  9. continuous quality improvement (CQI)
  10. TeamSTEPPS
  11. situation, background, assessment, recommendation (SBAR)
  12. teach-back
  13. Key Safety and Quality Organizations and Initiatives
  14. cultural competency
  15. high-reliability organization
  16. International Council of Nurses (ICN)
  17. National Academy of Medicine (NAM; formerly the Institute of Medicine [IOM])
  18. hand-off communication
  19. culture of safety
  20. cultural diversity
  21. quality assurance (QA)
  22. cultural awareness
  23. Magnet Recognition Program®
  24. cultural sensitivity
  25. National Quality Forum (NQF)
  26. sentinel event
  27. nursing-sensitive indicator
  28. benchmarking
  29. root-cause analysis
  30. Quality and Safety Education for Nurses (QSEN)
  31. total quality management (TQM)
  32. Institute for Healthcare Improvement (IHI)
  33. risk management