(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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N-I sneezed with my mask on.
B-Customer kept interrupting me.
B-Customer called me by the wrong name.
O-Kids being loud in the background.
N-I needed more than one caffeinated beverage.
I-Used my best customer service voice.
B-Customer complained about prices/fees.
B-Send a funny customer service meme to the group.
O-2 calls waiting in queue/line
I-Just smile and nod :)
O-Customer told me how to do my job.
N-Customer came in or called right at the end of my shift.