"Why is there a service fee? That's ridiculous!" Teenagers try to hire equipment or KKs Customer demands to see CCTV footage Customer hovers at desk "Just transfer the call [to retailer]" "But Google says you have it!" Customer walks away while giving directions John says, "Myer lvl2 all clear, not the females" "Do you have a map?" Put phone in face Customer gets name of shop wrong Certain a store is in the centre, when incorrect Retailer too hot/cold "Why doesn't [retailer] have a phone number?" Mecca code white Customer complains shop is closed Complaining there is no mobility equipment available Customer calls thinking we're a store in FG Asking for Bendigo Bank Child falls asleep in KK/stroller No manners [e.g. please and thank you] Demands to speak to manager/centre management Code grey; parent runs off Asking for a florist "Which of these is better?" [between retailers] Child climbing across KK's "Why can't you just do a page?" "Why is x shop closed, just tell them to open!" Doing a PA announcement Power tools/loud construction during trade Store opened late/closed early People sitting in equipment No greeting Customer angry at us because they lost something Parenting someone else's child Child returns KK key personally John asks to do Beacon Child is too big for KK Village cinemas lift is offline Markus says, "of course it is" Customers try to use Google maps to find a store Wrong direction after given directions Hard to hear accents KK hirers going against policy Radio plays, "I Want it That Way" "I just got the KK last week!" RACV travelator is offline "Where is the Post Office?" Complaining about policy Asking for stock of a particular store Something wrong with the toilets Equipment returned late "Why is there a service fee? That's ridiculous!" Teenagers try to hire equipment or KKs Customer demands to see CCTV footage Customer hovers at desk "Just transfer the call [to retailer]" "But Google says you have it!" Customer walks away while giving directions John says, "Myer lvl2 all clear, not the females" "Do you have a map?" Put phone in face Customer gets name of shop wrong Certain a store is in the centre, when incorrect Retailer too hot/cold "Why doesn't [retailer] have a phone number?" Mecca code white Customer complains shop is closed Complaining there is no mobility equipment available Customer calls thinking we're a store in FG Asking for Bendigo Bank Child falls asleep in KK/stroller No manners [e.g. please and thank you] Demands to speak to manager/centre management Code grey; parent runs off Asking for a florist "Which of these is better?" [between retailers] Child climbing across KK's "Why can't you just do a page?" "Why is x shop closed, just tell them to open!" Doing a PA announcement Power tools/loud construction during trade Store opened late/closed early People sitting in equipment No greeting Customer angry at us because they lost something Parenting someone else's child Child returns KK key personally John asks to do Beacon Child is too big for KK Village cinemas lift is offline Markus says, "of course it is" Customers try to use Google maps to find a store Wrong direction after given directions Hard to hear accents KK hirers going against policy Radio plays, "I Want it That Way" "I just got the KK last week!" RACV travelator is offline "Where is the Post Office?" Complaining about policy Asking for stock of a particular store Something wrong with the toilets Equipment returned late
(Print)
"Why is there a service fee? That's ridiculous!"
Teenagers try to hire equipment or KKs
Customer demands to see CCTV footage
Customer hovers at desk
"Just transfer the call [to retailer]"
"But Google says you have it!"
Customer walks away while giving directions
John says, "Myer lvl2 all clear, not the females"
"Do you have a map?"
Put phone in face
Customer gets name of shop wrong
Certain a store is in the centre, when incorrect
Retailer too hot/cold
"Why doesn't [retailer] have a phone number?"
Mecca code white
Customer complains shop is closed
Complaining there is no mobility equipment available
Customer calls thinking we're a store in FG
Asking for Bendigo Bank
Child falls asleep in KK/stroller
No manners [e.g. please and thank you]
Demands to speak to manager/centre management
Code grey; parent runs off
Asking for a florist
"Which of these is better?" [between retailers]
Child climbing across KK's
"Why can't you just do a page?"
"Why is x shop closed, just tell them to open!"
Doing a PA announcement
Power tools/loud construction during trade
Store opened late/closed early
People sitting in equipment
No greeting
Customer angry at us because they lost something
Parenting someone else's child
Child returns KK key personally
John asks to do Beacon
Child is too big for KK
Village cinemas lift is offline
Markus says, "of course it is"
Customers try to use Google maps to find a store
Wrong direction after given directions
Hard to hear accents
KK hirers going against policy
Radio plays, "I Want it That Way"
"I just got the KK last week!"
RACV travelator is offline
"Where is the Post Office?"
Complaining about policy
Asking for stock of a particular store
Something wrong with the toilets
Equipment returned late
