AnotherPharmacyLessexpensivepatient hangsup beforetransferringthe call to thepharmacy sitecurrentlyinhospitalingrouphomeVoicemailnot setupNo longertakingmedicationdoes nottakemedicationduringsummerListRanOutDischargedfrom facilitywill notverify 3pieces ofIDUsing adifferentGenoaSiteCurrentlyin nursinghomeptdisconnectedwhile holdingwithLanguage linePharmacyhours notconvenientVPNIssues5 hangupsInout/Shelterpharmacistsplace youon holdPharmacistwon't takethe callOne timeprescriptionsPetGenoaSiteclosed forthe daycurrentlyin jailPositiveStoryfrom PTTransferredpt toGenoa SiteVM3 warmtransferscurrentlyout of thecountryGenesysIssuesPatientwants toTransfer RXback toGenoa10 WTsfor thedaypharmacistask if we cansee patientdoesn't haverefillsProvidedpt w/phone# to GenoaSiteyelled atBEFOREhang upLeft due toinsurancerequirementsI am busyand cannottake thecallAppointmentneededInboundcallGenoaSite atlunchI neverused yourpharmacywrongnumberPt hastrickvoicemailCustomerServiceIssuesCurrentlyin jailSomeonedidn'tknow theiraddressinjectionfilled atdr officeleftmessagewarmtransferAnotherPharmacyLessexpensivepatient hangsup beforetransferringthe call to thepharmacy sitecurrentlyinhospitalingrouphomeVoicemailnot setupNo longertakingmedicationdoes nottakemedicationduringsummerListRanOutDischargedfrom facilitywill notverify 3pieces ofIDUsing adifferentGenoaSiteCurrentlyin nursinghomeptdisconnectedwhile holdingwithLanguage linePharmacyhours notconvenientVPNIssues5 hangupsInout/Shelterpharmacistsplace youon holdPharmacistwon't takethe callOne timeprescriptionsPetGenoaSiteclosed forthe daycurrentlyin jailPositiveStoryfrom PTTransferredpt toGenoa SiteVM3 warmtransferscurrentlyout of thecountryGenesysIssuesPatientwants toTransfer RXback toGenoa10 WTsfor thedaypharmacistask if we cansee patientdoesn't haverefillsProvidedpt w/phone# to GenoaSiteyelled atBEFOREhang upLeft due toinsurancerequirementsI am busyand cannottake thecallAppointmentneededInboundcallGenoaSite atlunchI neverused yourpharmacywrongnumberPt hastrickvoicemailCustomerServiceIssuesCurrentlyin jailSomeonedidn'tknow theiraddressinjectionfilled atdr officeleftmessagewarmtransfer

LC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Another Pharmacy Less expensive
  2. patient hangs up before transferring the call to the pharmacy site
  3. currently in hospital
  4. in group home
  5. Voicemail not set up
  6. No longer taking medication
  7. does not take medication during summer
  8. List Ran Out
  9. Discharged from facility
  10. will not verify 3 pieces of ID
  11. Using a different Genoa Site
  12. Currently in nursing home
  13. pt disconnected while holding with Language line
  14. Pharmacy hours not convenient
  15. VPN Issues
  16. 5 hang ups
  17. In out/Shelter
  18. pharmacists place you on hold
  19. Pharmacist won't take the call
  20. One time prescriptions
  21. Pet
  22. Genoa Site closed for the day
  23. currently in jail
  24. Positive Story from PT
  25. Transferred pt to Genoa Site VM
  26. 3 warm transfers
  27. currently out of the country
  28. Genesys Issues
  29. Patient wants to Transfer RX back to Genoa
  30. 10 WTs for the day
  31. pharmacist ask if we can see patient doesn't have refills
  32. Provided pt w/phone # to Genoa Site
  33. yelled at BEFORE hang up
  34. Left due to insurance requirements
  35. I am busy and cannot take the call
  36. Appointment needed
  37. Inbound call
  38. Genoa Site at lunch
  39. I never used your pharmacy
  40. wrong number
  41. Pt has trick voicemail
  42. Customer Service Issues
  43. Currently in jail
  44. Someone didn't know their address
  45. injection filled at dr office
  46. left message
  47. warm transfer