(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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warm transfer
pharmacists place you on hold
In out/Shelter
Provided pt w/phone # to Genoa Site
Using a different Genoa Site
pharmacist ask if we can see patient doesn't have refills
Genesys Issues
Voicemail not set up
will not verify 3 pieces of ID
Currently in nursing home
Pt has trick voicemail
VPN Issues
currently out of the country
Discharged from facility
10 WTs for the day
Patient wants to Transfer RX back to Genoa
Another Pharmacy Less expensive
Inbound call
left message
Genoa Site at lunch
wrong number
Pet
currently in hospital
I never used your pharmacy
Currently in jail
No longer taking medication
Left due to insurance requirements
pt disconnected while holding with Language line
yelled at BEFORE hang up
injection filled at dr office
5 hang ups
Someone didn't know their address
Genoa Site closed for the day
Pharmacy hours not convenient
Transferred pt to Genoa Site VM
currently in jail
in group home
Appointment needed
List Ran Out
Positive Story from PT
Pharmacist won't take the call
patient hangs up before transferring the call to the pharmacy site
