(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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yelled at BEFORE hang up
Using a different Genoa Site
warm transfer
currently out of the country
Left due to insurance requirements
Pharmacy hours not convenient
Voicemail not set up
No longer taking medication
Positive Story from PT
In out/Shelter
Inbound call
in group home
Provided pt w/phone # to Genoa Site
Pet
left message
pt disconnected while holding with Language line
Currently in jail
Pharmacist won't take the call
patient hangs up before transferring the call to the pharmacy site
Currently in nursing home
5 hang ups
I never used your pharmacy
Genoa Site closed for the day
Appointment needed
Pt has trick voicemail
currently in jail
Another Pharmacy Less expensive
3 warm transfers
pharmacists place you on hold
Discharged from facility
Customer Service Issues
Genoa Site at lunch
will not verify 3 pieces of ID
wrong number
Patient wants to Transfer RX back to Genoa
Genesys Issues
currently in hospital
VPN Issues
injection filled at dr office
List Ran Out
pharmacist ask if we can see patient doesn't have refills
