yelled atBEFOREhang upcurrentlyinhospitalptdisconnectedwhile holdingwithLanguage lineListRanOutGenoaSiteclosed forthe day10 WTsfor thedayPositiveStoryfrom PTInout/ShelterLeft due toinsurancerequirementsProvidedpt w/phone# to GenoaSite3 warmtransfersUsing adifferentGenoaSitewarmtransferAppointmentneededpharmacistsplace youon holdCurrentlyin nursinghomeSomeonedidn'tknow theiraddressCurrentlyin jail5 hangupsI am busyand cannottake thecallGenoaSite atlunchcurrentlyout of thecountrydoes nottakemedicationduringsummerleftmessagePharmacistwon't takethe callI neverused yourpharmacyVPNIssuesPt hastrickvoicemailPatientwants toTransfer RXback toGenoaVoicemailnot setuppharmacistask if we cansee patientdoesn't haverefillsGenesysIssuescurrentlyin jailOne timeprescriptionsPharmacyhours notconvenientinjectionfilled atdr officewrongnumberCustomerServiceIssuespatient hangsup beforetransferringthe call to thepharmacy siteInboundcallTransferredpt toGenoa SiteVMDischargedfrom facilityingrouphomeAnotherPharmacyLessexpensivewill notverify 3pieces ofIDPetNo longertakingmedicationyelled atBEFOREhang upcurrentlyinhospitalptdisconnectedwhile holdingwithLanguage lineListRanOutGenoaSiteclosed forthe day10 WTsfor thedayPositiveStoryfrom PTInout/ShelterLeft due toinsurancerequirementsProvidedpt w/phone# to GenoaSite3 warmtransfersUsing adifferentGenoaSitewarmtransferAppointmentneededpharmacistsplace youon holdCurrentlyin nursinghomeSomeonedidn'tknow theiraddressCurrentlyin jail5 hangupsI am busyand cannottake thecallGenoaSite atlunchcurrentlyout of thecountrydoes nottakemedicationduringsummerleftmessagePharmacistwon't takethe callI neverused yourpharmacyVPNIssuesPt hastrickvoicemailPatientwants toTransfer RXback toGenoaVoicemailnot setuppharmacistask if we cansee patientdoesn't haverefillsGenesysIssuescurrentlyin jailOne timeprescriptionsPharmacyhours notconvenientinjectionfilled atdr officewrongnumberCustomerServiceIssuespatient hangsup beforetransferringthe call to thepharmacy siteInboundcallTransferredpt toGenoa SiteVMDischargedfrom facilityingrouphomeAnotherPharmacyLessexpensivewill notverify 3pieces ofIDPetNo longertakingmedication

LC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. yelled at BEFORE hang up
  2. currently in hospital
  3. pt disconnected while holding with Language line
  4. List Ran Out
  5. Genoa Site closed for the day
  6. 10 WTs for the day
  7. Positive Story from PT
  8. In out/Shelter
  9. Left due to insurance requirements
  10. Provided pt w/phone # to Genoa Site
  11. 3 warm transfers
  12. Using a different Genoa Site
  13. warm transfer
  14. Appointment needed
  15. pharmacists place you on hold
  16. Currently in nursing home
  17. Someone didn't know their address
  18. Currently in jail
  19. 5 hang ups
  20. I am busy and cannot take the call
  21. Genoa Site at lunch
  22. currently out of the country
  23. does not take medication during summer
  24. left message
  25. Pharmacist won't take the call
  26. I never used your pharmacy
  27. VPN Issues
  28. Pt has trick voicemail
  29. Patient wants to Transfer RX back to Genoa
  30. Voicemail not set up
  31. pharmacist ask if we can see patient doesn't have refills
  32. Genesys Issues
  33. currently in jail
  34. One time prescriptions
  35. Pharmacy hours not convenient
  36. injection filled at dr office
  37. wrong number
  38. Customer Service Issues
  39. patient hangs up before transferring the call to the pharmacy site
  40. Inbound call
  41. Transferred pt to Genoa Site VM
  42. Discharged from facility
  43. in group home
  44. Another Pharmacy Less expensive
  45. will not verify 3 pieces of ID
  46. Pet
  47. No longer taking medication