I neverused yourpharmacyleftmessagedoes nottakemedicationduringsummeringrouphomecurrentlyout of thecountryTransferredpt toGenoa SiteVMOne timeprescriptionsPatientwants toTransfer RXback toGenoaGenesysIssuesDischargedfrom facilityPetPharmacistwon't takethe callGenoaSite atlunchInout/ShelterwarmtransferCurrentlyin jailpharmacistask if we cansee patientdoesn't haverefillsNo longertakingmedicationyelled atBEFOREhang upCustomerServiceIssuescurrentlyinhospitalI am busyand cannottake thecallcurrentlyin jailinjectionfilled atdr office10 WTsfor thedayAppointmentneededSomeonedidn'tknow theiraddress3 warmtransfersPharmacyhours notconvenientpatient hangsup beforetransferringthe call to thepharmacy siteptdisconnectedwhile holdingwithLanguage linePositiveStoryfrom PTGenoaSiteclosed forthe daypharmacistsplace youon holdProvidedpt w/phone# to GenoaSiteVoicemailnot setup5 hangupsPt hastrickvoicemailwill notverify 3pieces ofIDwrongnumberListRanOutUsing adifferentGenoaSiteCurrentlyin nursinghomeInboundcallAnotherPharmacyLessexpensiveVPNIssuesLeft due toinsurancerequirementsI neverused yourpharmacyleftmessagedoes nottakemedicationduringsummeringrouphomecurrentlyout of thecountryTransferredpt toGenoa SiteVMOne timeprescriptionsPatientwants toTransfer RXback toGenoaGenesysIssuesDischargedfrom facilityPetPharmacistwon't takethe callGenoaSite atlunchInout/ShelterwarmtransferCurrentlyin jailpharmacistask if we cansee patientdoesn't haverefillsNo longertakingmedicationyelled atBEFOREhang upCustomerServiceIssuescurrentlyinhospitalI am busyand cannottake thecallcurrentlyin jailinjectionfilled atdr office10 WTsfor thedayAppointmentneededSomeonedidn'tknow theiraddress3 warmtransfersPharmacyhours notconvenientpatient hangsup beforetransferringthe call to thepharmacy siteptdisconnectedwhile holdingwithLanguage linePositiveStoryfrom PTGenoaSiteclosed forthe daypharmacistsplace youon holdProvidedpt w/phone# to GenoaSiteVoicemailnot setup5 hangupsPt hastrickvoicemailwill notverify 3pieces ofIDwrongnumberListRanOutUsing adifferentGenoaSiteCurrentlyin nursinghomeInboundcallAnotherPharmacyLessexpensiveVPNIssuesLeft due toinsurancerequirements

LC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I never used your pharmacy
  2. left message
  3. does not take medication during summer
  4. in group home
  5. currently out of the country
  6. Transferred pt to Genoa Site VM
  7. One time prescriptions
  8. Patient wants to Transfer RX back to Genoa
  9. Genesys Issues
  10. Discharged from facility
  11. Pet
  12. Pharmacist won't take the call
  13. Genoa Site at lunch
  14. In out/Shelter
  15. warm transfer
  16. Currently in jail
  17. pharmacist ask if we can see patient doesn't have refills
  18. No longer taking medication
  19. yelled at BEFORE hang up
  20. Customer Service Issues
  21. currently in hospital
  22. I am busy and cannot take the call
  23. currently in jail
  24. injection filled at dr office
  25. 10 WTs for the day
  26. Appointment needed
  27. Someone didn't know their address
  28. 3 warm transfers
  29. Pharmacy hours not convenient
  30. patient hangs up before transferring the call to the pharmacy site
  31. pt disconnected while holding with Language line
  32. Positive Story from PT
  33. Genoa Site closed for the day
  34. pharmacists place you on hold
  35. Provided pt w/phone # to Genoa Site
  36. Voicemail not set up
  37. 5 hang ups
  38. Pt has trick voicemail
  39. will not verify 3 pieces of ID
  40. wrong number
  41. List Ran Out
  42. Using a different Genoa Site
  43. Currently in nursing home
  44. Inbound call
  45. Another Pharmacy Less expensive
  46. VPN Issues
  47. Left due to insurance requirements