One timeprescriptionsdoes nottakemedicationduringsummer10 WTsfor thedayAppointmentneededcurrentlyinhospitalPositiveStoryfrom PTpharmacistsplace youon holdAnotherPharmacyLessexpensivecurrentlyin jailInboundcall5 hangupsPatientwants toTransfer RXback toGenoaptdisconnectedwhile holdingwithLanguage linepatient hangsup beforetransferringthe call to thepharmacy siteCurrentlyin jailNo longertakingmedicationSomeonedidn'tknow theiraddressPharmacyhours notconvenientDischargedfrom facilityProvidedpt w/phone# to GenoaSiteleftmessagepharmacistask if we cansee patientdoesn't haverefillsPt hastrickvoicemailCurrentlyin nursinghome3 warmtransfersVoicemailnot setupI neverused yourpharmacywarmtransferLeft due toinsurancerequirementswill notverify 3pieces ofIDGenesysIssuesingrouphomecurrentlyout of thecountryinjectionfilled atdr officeListRanOutPetTransferredpt toGenoa SiteVMUsing adifferentGenoaSitePharmacistwon't takethe callyelled atBEFOREhang upVPNIssuesInout/ShelterCustomerServiceIssuesI am busyand cannottake thecallGenoaSiteclosed forthe daywrongnumberGenoaSite atlunchOne timeprescriptionsdoes nottakemedicationduringsummer10 WTsfor thedayAppointmentneededcurrentlyinhospitalPositiveStoryfrom PTpharmacistsplace youon holdAnotherPharmacyLessexpensivecurrentlyin jailInboundcall5 hangupsPatientwants toTransfer RXback toGenoaptdisconnectedwhile holdingwithLanguage linepatient hangsup beforetransferringthe call to thepharmacy siteCurrentlyin jailNo longertakingmedicationSomeonedidn'tknow theiraddressPharmacyhours notconvenientDischargedfrom facilityProvidedpt w/phone# to GenoaSiteleftmessagepharmacistask if we cansee patientdoesn't haverefillsPt hastrickvoicemailCurrentlyin nursinghome3 warmtransfersVoicemailnot setupI neverused yourpharmacywarmtransferLeft due toinsurancerequirementswill notverify 3pieces ofIDGenesysIssuesingrouphomecurrentlyout of thecountryinjectionfilled atdr officeListRanOutPetTransferredpt toGenoa SiteVMUsing adifferentGenoaSitePharmacistwon't takethe callyelled atBEFOREhang upVPNIssuesInout/ShelterCustomerServiceIssuesI am busyand cannottake thecallGenoaSiteclosed forthe daywrongnumberGenoaSite atlunch

LC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. One time prescriptions
  2. does not take medication during summer
  3. 10 WTs for the day
  4. Appointment needed
  5. currently in hospital
  6. Positive Story from PT
  7. pharmacists place you on hold
  8. Another Pharmacy Less expensive
  9. currently in jail
  10. Inbound call
  11. 5 hang ups
  12. Patient wants to Transfer RX back to Genoa
  13. pt disconnected while holding with Language line
  14. patient hangs up before transferring the call to the pharmacy site
  15. Currently in jail
  16. No longer taking medication
  17. Someone didn't know their address
  18. Pharmacy hours not convenient
  19. Discharged from facility
  20. Provided pt w/phone # to Genoa Site
  21. left message
  22. pharmacist ask if we can see patient doesn't have refills
  23. Pt has trick voicemail
  24. Currently in nursing home
  25. 3 warm transfers
  26. Voicemail not set up
  27. I never used your pharmacy
  28. warm transfer
  29. Left due to insurance requirements
  30. will not verify 3 pieces of ID
  31. Genesys Issues
  32. in group home
  33. currently out of the country
  34. injection filled at dr office
  35. List Ran Out
  36. Pet
  37. Transferred pt to Genoa Site VM
  38. Using a different Genoa Site
  39. Pharmacist won't take the call
  40. yelled at BEFORE hang up
  41. VPN Issues
  42. In out/Shelter
  43. Customer Service Issues
  44. I am busy and cannot take the call
  45. Genoa Site closed for the day
  46. wrong number
  47. Genoa Site at lunch