(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Provided pt w/phone # to Genoa Site
3 warm transfers
patient hangs up before transferring the call to the pharmacy site
Voicemail not set up
Currently in jail
List Ran Out
Customer Service Issues
injection filled at dr office
Pet
Someone didn't know their address
Patient wants to Transfer RX back to Genoa
left message
yelled at BEFORE hang up
Genesys Issues
Pharmacist won't take the call
pharmacists place you on hold
wrong number
Transferred pt to Genoa Site VM
in group home
10 WTs for the day
currently in hospital
Another Pharmacy Less expensive
currently in jail
Discharged from facility
Genoa Site closed for the day
Pharmacy hours not convenient
Appointment needed
warm transfer
Pt has trick voicemail
VPN Issues
pt disconnected while holding with Language line
Positive Story from PT
I am busy and cannot take the call
pharmacist ask if we can see patient doesn't have refills
