Assist withmultipleservices inone visitAssistwith coinmachineremember toask aboutsomethingspecific to aclientprovideclients withfriendlyfarewellUse clientname 3times duringconversationOffer a smallunexpectedtoken ofappreciationto the clientFollow-upon a clientrequestSharehelpfulinformationAddressclientconcernefficientlyrecognizelong termclientProvide aservicesolutionbefore clienthas to askinform abouta communityeventsponsoredby CentiersuggestupdatingcontactinformationGreetclient witha smileGive clienteducationalbankinformationTalk to clientabout onlineresourceaccessgreet clientwith asmile overthe phone :Helpclient withthe coffeemachineSolve aproblemfor a clientLog aCRMreferralturn off auto-pilot; beintentionalabout yourinteractionsBe patientandattentivesignup aclient forDigitalBankingmake anappointmentfor clientAssist withmultipleservices inone visitAssistwith coinmachineremember toask aboutsomethingspecific to aclientprovideclients withfriendlyfarewellUse clientname 3times duringconversationOffer a smallunexpectedtoken ofappreciationto the clientFollow-upon a clientrequestSharehelpfulinformationAddressclientconcernefficientlyrecognizelong termclientProvide aservicesolutionbefore clienthas to askinform abouta communityeventsponsoredby CentiersuggestupdatingcontactinformationGreetclient witha smileGive clienteducationalbankinformationTalk to clientabout onlineresourceaccessgreet clientwith asmile overthe phone :Helpclient withthe coffeemachineSolve aproblemfor a clientLog aCRMreferralturn off auto-pilot; beintentionalabout yourinteractionsBe patientandattentivesignup aclient forDigitalBankingmake anappointmentfor client

BE OUR GUEST - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assist with multiple services in one visit
  2. Assist with coin machine
  3. remember to ask about something specific to a client
  4. provide clients with friendly farewell
  5. Use client name 3 times during conversation
  6. Offer a small unexpected token of appreciation to the client
  7. Follow-up on a client request
  8. Share helpful information
  9. Address client concern efficiently
  10. recognize long term client
  11. Provide a service solution before client has to ask
  12. inform about a community event sponsored by Centier
  13. suggest updating contact information
  14. Greet client with a smile
  15. Give client educational bank information
  16. Talk to client about online resource access
  17. greet client with a smile over the phone :
  18. Help client with the coffee machine
  19. Solve a problem for a client
  20. Log a CRM referral
  21. turn off auto-pilot; be intentional about your interactions
  22. Be patient and attentive
  23. signup a client for Digital Banking
  24. make an appointment for client