Follow-upon a clientrequestBe patientandattentivemake anappointmentfor clientinform abouta communityeventsponsoredby Centiersignup aclient forDigitalBankingGive clienteducationalbankinformationsuggestupdatingcontactinformationOffer a smallunexpectedtoken ofappreciationto the clientremember toask aboutsomethingspecific to aclientAddressclientconcernefficientlyLog aCRMreferralrecognizelong termclientGreetclient witha smileturn off auto-pilot; beintentionalabout yourinteractionsAssist withmultipleservices inone visitTalk to clientabout onlineresourceaccessAssistwith coinmachineprovideclients withfriendlyfarewellSolve aproblemfor a clientProvide aservicesolutionbefore clienthas to askUse clientname 3times duringconversationHelpclient withthe coffeemachineSharehelpfulinformationgreet clientwith asmile overthe phone :Follow-upon a clientrequestBe patientandattentivemake anappointmentfor clientinform abouta communityeventsponsoredby Centiersignup aclient forDigitalBankingGive clienteducationalbankinformationsuggestupdatingcontactinformationOffer a smallunexpectedtoken ofappreciationto the clientremember toask aboutsomethingspecific to aclientAddressclientconcernefficientlyLog aCRMreferralrecognizelong termclientGreetclient witha smileturn off auto-pilot; beintentionalabout yourinteractionsAssist withmultipleservices inone visitTalk to clientabout onlineresourceaccessAssistwith coinmachineprovideclients withfriendlyfarewellSolve aproblemfor a clientProvide aservicesolutionbefore clienthas to askUse clientname 3times duringconversationHelpclient withthe coffeemachineSharehelpfulinformationgreet clientwith asmile overthe phone :

BE OUR GUEST - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Follow-up on a client request
  2. Be patient and attentive
  3. make an appointment for client
  4. inform about a community event sponsored by Centier
  5. signup a client for Digital Banking
  6. Give client educational bank information
  7. suggest updating contact information
  8. Offer a small unexpected token of appreciation to the client
  9. remember to ask about something specific to a client
  10. Address client concern efficiently
  11. Log a CRM referral
  12. recognize long term client
  13. Greet client with a smile
  14. turn off auto-pilot; be intentional about your interactions
  15. Assist with multiple services in one visit
  16. Talk to client about online resource access
  17. Assist with coin machine
  18. provide clients with friendly farewell
  19. Solve a problem for a client
  20. Provide a service solution before client has to ask
  21. Use client name 3 times during conversation
  22. Help client with the coffee machine
  23. Share helpful information
  24. greet client with a smile over the phone :