Talk to clientabout onlineresourceaccessHelpclient withthe coffeemachineSolve aproblemfor a clientsuggestupdatingcontactinformationAssistwith coinmachineinform abouta communityeventsponsoredby CentierAddressclientconcernefficientlyUse clientname 3times duringconversationGive clienteducationalbankinformationOffer a smallunexpectedtoken ofappreciationto the clientturn off auto-pilot; beintentionalabout yourinteractionsremember toask aboutsomethingspecific to aclientGreetclient witha smileBe patientandattentiveSharehelpfulinformationgreet clientwith asmile overthe phone :signup aclient forDigitalBankingLog aCRMreferralprovideclients withfriendlyfarewellmake anappointmentfor clientFollow-upon a clientrequestrecognizelong termclientProvide aservicesolutionbefore clienthas to askAssist withmultipleservices inone visitTalk to clientabout onlineresourceaccessHelpclient withthe coffeemachineSolve aproblemfor a clientsuggestupdatingcontactinformationAssistwith coinmachineinform abouta communityeventsponsoredby CentierAddressclientconcernefficientlyUse clientname 3times duringconversationGive clienteducationalbankinformationOffer a smallunexpectedtoken ofappreciationto the clientturn off auto-pilot; beintentionalabout yourinteractionsremember toask aboutsomethingspecific to aclientGreetclient witha smileBe patientandattentiveSharehelpfulinformationgreet clientwith asmile overthe phone :signup aclient forDigitalBankingLog aCRMreferralprovideclients withfriendlyfarewellmake anappointmentfor clientFollow-upon a clientrequestrecognizelong termclientProvide aservicesolutionbefore clienthas to askAssist withmultipleservices inone visit

BE OUR GUEST - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talk to client about online resource access
  2. Help client with the coffee machine
  3. Solve a problem for a client
  4. suggest updating contact information
  5. Assist with coin machine
  6. inform about a community event sponsored by Centier
  7. Address client concern efficiently
  8. Use client name 3 times during conversation
  9. Give client educational bank information
  10. Offer a small unexpected token of appreciation to the client
  11. turn off auto-pilot; be intentional about your interactions
  12. remember to ask about something specific to a client
  13. Greet client with a smile
  14. Be patient and attentive
  15. Share helpful information
  16. greet client with a smile over the phone :
  17. signup a client for Digital Banking
  18. Log a CRM referral
  19. provide clients with friendly farewell
  20. make an appointment for client
  21. Follow-up on a client request
  22. recognize long term client
  23. Provide a service solution before client has to ask
  24. Assist with multiple services in one visit