make anappointmentfor clientOffer a smallunexpectedtoken ofappreciationto the clientinform abouta communityeventsponsoredby Centierturn off auto-pilot; beintentionalabout yourinteractionsAddressclientconcernefficientlyAssistwith coinmachineSolve aproblemfor a clientAssist withmultipleservices inone visitLog aCRMreferralSharehelpfulinformationProvide aservicesolutionbefore clienthas to askGreetclient witha smileTalk to clientabout onlineresourceaccessFollow-upon a clientrequestrecognizelong termclientgreet clientwith asmile overthe phone :Be patientandattentivesuggestupdatingcontactinformationHelpclient withthe coffeemachineprovideclients withfriendlyfarewellGive clienteducationalbankinformationremember toask aboutsomethingspecific to aclientUse clientname 3times duringconversationsignup aclient forDigitalBankingmake anappointmentfor clientOffer a smallunexpectedtoken ofappreciationto the clientinform abouta communityeventsponsoredby Centierturn off auto-pilot; beintentionalabout yourinteractionsAddressclientconcernefficientlyAssistwith coinmachineSolve aproblemfor a clientAssist withmultipleservices inone visitLog aCRMreferralSharehelpfulinformationProvide aservicesolutionbefore clienthas to askGreetclient witha smileTalk to clientabout onlineresourceaccessFollow-upon a clientrequestrecognizelong termclientgreet clientwith asmile overthe phone :Be patientandattentivesuggestupdatingcontactinformationHelpclient withthe coffeemachineprovideclients withfriendlyfarewellGive clienteducationalbankinformationremember toask aboutsomethingspecific to aclientUse clientname 3times duringconversationsignup aclient forDigitalBanking

BE OUR GUEST - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. make an appointment for client
  2. Offer a small unexpected token of appreciation to the client
  3. inform about a community event sponsored by Centier
  4. turn off auto-pilot; be intentional about your interactions
  5. Address client concern efficiently
  6. Assist with coin machine
  7. Solve a problem for a client
  8. Assist with multiple services in one visit
  9. Log a CRM referral
  10. Share helpful information
  11. Provide a service solution before client has to ask
  12. Greet client with a smile
  13. Talk to client about online resource access
  14. Follow-up on a client request
  15. recognize long term client
  16. greet client with a smile over the phone :
  17. Be patient and attentive
  18. suggest updating contact information
  19. Help client with the coffee machine
  20. provide clients with friendly farewell
  21. Give client educational bank information
  22. remember to ask about something specific to a client
  23. Use client name 3 times during conversation
  24. signup a client for Digital Banking