make anappointmentfor clientGreetclient witha smileUse clientname 3times duringconversationOffer a smallunexpectedtoken ofappreciationto the clientFollow-upon a clientrequestSolve aproblemfor a clientLog aCRMreferralGive clienteducationalbankinformationAddressclientconcernefficientlySharehelpfulinformationremember toask aboutsomethingspecific to aclientrecognizelong termclientAssist withmultipleservices inone visitsuggestupdatingcontactinformationprovideclients withfriendlyfarewellAssistwith coinmachinesignup aclient forDigitalBankinginform abouta communityeventsponsoredby CentierBe patientandattentiveTalk to clientabout onlineresourceaccessHelpclient withthe coffeemachineturn off auto-pilot; beintentionalabout yourinteractionsgreet clientwith asmile overthe phone :Provide aservicesolutionbefore clienthas to askmake anappointmentfor clientGreetclient witha smileUse clientname 3times duringconversationOffer a smallunexpectedtoken ofappreciationto the clientFollow-upon a clientrequestSolve aproblemfor a clientLog aCRMreferralGive clienteducationalbankinformationAddressclientconcernefficientlySharehelpfulinformationremember toask aboutsomethingspecific to aclientrecognizelong termclientAssist withmultipleservices inone visitsuggestupdatingcontactinformationprovideclients withfriendlyfarewellAssistwith coinmachinesignup aclient forDigitalBankinginform abouta communityeventsponsoredby CentierBe patientandattentiveTalk to clientabout onlineresourceaccessHelpclient withthe coffeemachineturn off auto-pilot; beintentionalabout yourinteractionsgreet clientwith asmile overthe phone :Provide aservicesolutionbefore clienthas to ask

BE OUR GUEST - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. make an appointment for client
  2. Greet client with a smile
  3. Use client name 3 times during conversation
  4. Offer a small unexpected token of appreciation to the client
  5. Follow-up on a client request
  6. Solve a problem for a client
  7. Log a CRM referral
  8. Give client educational bank information
  9. Address client concern efficiently
  10. Share helpful information
  11. remember to ask about something specific to a client
  12. recognize long term client
  13. Assist with multiple services in one visit
  14. suggest updating contact information
  15. provide clients with friendly farewell
  16. Assist with coin machine
  17. signup a client for Digital Banking
  18. inform about a community event sponsored by Centier
  19. Be patient and attentive
  20. Talk to client about online resource access
  21. Help client with the coffee machine
  22. turn off auto-pilot; be intentional about your interactions
  23. greet client with a smile over the phone :
  24. Provide a service solution before client has to ask