Addressclientconcernefficientlysuggestupdatingcontactinformationprovideclients withfriendlyfarewellremember toask aboutsomethingspecific to aclientsignup aclient forDigitalBankingAssist withmultipleservices inone visitBe patientandattentiveTalk to clientabout onlineresourceaccessSharehelpfulinformationmake anappointmentfor clientinform abouta communityeventsponsoredby CentierGive clienteducationalbankinformationrecognizelong termclientLog aCRMreferralFollow-upon a clientrequestAssistwith coinmachineUse clientname 3times duringconversationHelpclient withthe coffeemachineGreetclient witha smileturn off auto-pilot; beintentionalabout yourinteractionsSolve aproblemfor a clientgreet clientwith asmile overthe phone :Offer a smallunexpectedtoken ofappreciationto the clientProvide aservicesolutionbefore clienthas to askAddressclientconcernefficientlysuggestupdatingcontactinformationprovideclients withfriendlyfarewellremember toask aboutsomethingspecific to aclientsignup aclient forDigitalBankingAssist withmultipleservices inone visitBe patientandattentiveTalk to clientabout onlineresourceaccessSharehelpfulinformationmake anappointmentfor clientinform abouta communityeventsponsoredby CentierGive clienteducationalbankinformationrecognizelong termclientLog aCRMreferralFollow-upon a clientrequestAssistwith coinmachineUse clientname 3times duringconversationHelpclient withthe coffeemachineGreetclient witha smileturn off auto-pilot; beintentionalabout yourinteractionsSolve aproblemfor a clientgreet clientwith asmile overthe phone :Offer a smallunexpectedtoken ofappreciationto the clientProvide aservicesolutionbefore clienthas to ask

BE OUR GUEST - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Address client concern efficiently
  2. suggest updating contact information
  3. provide clients with friendly farewell
  4. remember to ask about something specific to a client
  5. signup a client for Digital Banking
  6. Assist with multiple services in one visit
  7. Be patient and attentive
  8. Talk to client about online resource access
  9. Share helpful information
  10. make an appointment for client
  11. inform about a community event sponsored by Centier
  12. Give client educational bank information
  13. recognize long term client
  14. Log a CRM referral
  15. Follow-up on a client request
  16. Assist with coin machine
  17. Use client name 3 times during conversation
  18. Help client with the coffee machine
  19. Greet client with a smile
  20. turn off auto-pilot; be intentional about your interactions
  21. Solve a problem for a client
  22. greet client with a smile over the phone :
  23. Offer a small unexpected token of appreciation to the client
  24. Provide a service solution before client has to ask