remember toask aboutsomethingspecific to aclientSharehelpfulinformationGive clienteducationalbankinformationinform abouta communityeventsponsoredby Centierturn off auto-pilot; beintentionalabout yourinteractionsrecognizelong termclientAssistwith coinmachineAssist withmultipleservices inone visitsignup aclient forDigitalBankingBe patientandattentivemake anappointmentfor clientgreet clientwith asmile overthe phone :Greetclient witha smilesuggestupdatingcontactinformationOffer a smallunexpectedtoken ofappreciationto the clientAddressclientconcernefficientlyprovideclients withfriendlyfarewellHelpclient withthe coffeemachineTalk to clientabout onlineresourceaccessProvide aservicesolutionbefore clienthas to askSolve aproblemfor a clientFollow-upon a clientrequestUse clientname 3times duringconversationLog aCRMreferralremember toask aboutsomethingspecific to aclientSharehelpfulinformationGive clienteducationalbankinformationinform abouta communityeventsponsoredby Centierturn off auto-pilot; beintentionalabout yourinteractionsrecognizelong termclientAssistwith coinmachineAssist withmultipleservices inone visitsignup aclient forDigitalBankingBe patientandattentivemake anappointmentfor clientgreet clientwith asmile overthe phone :Greetclient witha smilesuggestupdatingcontactinformationOffer a smallunexpectedtoken ofappreciationto the clientAddressclientconcernefficientlyprovideclients withfriendlyfarewellHelpclient withthe coffeemachineTalk to clientabout onlineresourceaccessProvide aservicesolutionbefore clienthas to askSolve aproblemfor a clientFollow-upon a clientrequestUse clientname 3times duringconversationLog aCRMreferral

BE OUR GUEST - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. remember to ask about something specific to a client
  2. Share helpful information
  3. Give client educational bank information
  4. inform about a community event sponsored by Centier
  5. turn off auto-pilot; be intentional about your interactions
  6. recognize long term client
  7. Assist with coin machine
  8. Assist with multiple services in one visit
  9. signup a client for Digital Banking
  10. Be patient and attentive
  11. make an appointment for client
  12. greet client with a smile over the phone :
  13. Greet client with a smile
  14. suggest updating contact information
  15. Offer a small unexpected token of appreciation to the client
  16. Address client concern efficiently
  17. provide clients with friendly farewell
  18. Help client with the coffee machine
  19. Talk to client about online resource access
  20. Provide a service solution before client has to ask
  21. Solve a problem for a client
  22. Follow-up on a client request
  23. Use client name 3 times during conversation
  24. Log a CRM referral