Assist withmultipleservices inone visitGive clienteducationalbankinformationsuggestupdatingcontactinformationAddressclientconcernefficientlysignup aclient forDigitalBankinginform abouta communityeventsponsoredby Centiergreet clientwith asmile overthe phone :remember toask aboutsomethingspecific to aclientrecognizelong termclientAssistwith coinmachinemake anappointmentfor clientOffer a smallunexpectedtoken ofappreciationto the clientFollow-upon a clientrequestGreetclient witha smileTalk to clientabout onlineresourceaccessSolve aproblemfor a clientHelpclient withthe coffeemachineUse clientname 3times duringconversationLog aCRMreferralProvide aservicesolutionbefore clienthas to askturn off auto-pilot; beintentionalabout yourinteractionsprovideclients withfriendlyfarewellSharehelpfulinformationBe patientandattentiveAssist withmultipleservices inone visitGive clienteducationalbankinformationsuggestupdatingcontactinformationAddressclientconcernefficientlysignup aclient forDigitalBankinginform abouta communityeventsponsoredby Centiergreet clientwith asmile overthe phone :remember toask aboutsomethingspecific to aclientrecognizelong termclientAssistwith coinmachinemake anappointmentfor clientOffer a smallunexpectedtoken ofappreciationto the clientFollow-upon a clientrequestGreetclient witha smileTalk to clientabout onlineresourceaccessSolve aproblemfor a clientHelpclient withthe coffeemachineUse clientname 3times duringconversationLog aCRMreferralProvide aservicesolutionbefore clienthas to askturn off auto-pilot; beintentionalabout yourinteractionsprovideclients withfriendlyfarewellSharehelpfulinformationBe patientandattentive

BE OUR GUEST - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assist with multiple services in one visit
  2. Give client educational bank information
  3. suggest updating contact information
  4. Address client concern efficiently
  5. signup a client for Digital Banking
  6. inform about a community event sponsored by Centier
  7. greet client with a smile over the phone :
  8. remember to ask about something specific to a client
  9. recognize long term client
  10. Assist with coin machine
  11. make an appointment for client
  12. Offer a small unexpected token of appreciation to the client
  13. Follow-up on a client request
  14. Greet client with a smile
  15. Talk to client about online resource access
  16. Solve a problem for a client
  17. Help client with the coffee machine
  18. Use client name 3 times during conversation
  19. Log a CRM referral
  20. Provide a service solution before client has to ask
  21. turn off auto-pilot; be intentional about your interactions
  22. provide clients with friendly farewell
  23. Share helpful information
  24. Be patient and attentive