remember toask aboutsomethingspecific to aclientSharehelpfulinformationsuggestupdatingcontactinformationsignup aclient forDigitalBankingSolve aproblemfor a clientAssist withmultipleservices inone visitprovideclients withfriendlyfarewellrecognizelong termclientmake anappointmentfor clientUse clientname 3times duringconversationTalk to clientabout onlineresourceaccessGive clienteducationalbankinformationAddressclientconcernefficientlyGreetclient witha smileLog aCRMreferralOffer a smallunexpectedtoken ofappreciationto the clientBe patientandattentiveAssistwith coinmachineProvide aservicesolutionbefore clienthas to askgreet clientwith asmile overthe phone :Follow-upon a clientrequestHelpclient withthe coffeemachineturn off auto-pilot; beintentionalabout yourinteractionsinform abouta communityeventsponsoredby Centierremember toask aboutsomethingspecific to aclientSharehelpfulinformationsuggestupdatingcontactinformationsignup aclient forDigitalBankingSolve aproblemfor a clientAssist withmultipleservices inone visitprovideclients withfriendlyfarewellrecognizelong termclientmake anappointmentfor clientUse clientname 3times duringconversationTalk to clientabout onlineresourceaccessGive clienteducationalbankinformationAddressclientconcernefficientlyGreetclient witha smileLog aCRMreferralOffer a smallunexpectedtoken ofappreciationto the clientBe patientandattentiveAssistwith coinmachineProvide aservicesolutionbefore clienthas to askgreet clientwith asmile overthe phone :Follow-upon a clientrequestHelpclient withthe coffeemachineturn off auto-pilot; beintentionalabout yourinteractionsinform abouta communityeventsponsoredby Centier

BE OUR GUEST - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. remember to ask about something specific to a client
  2. Share helpful information
  3. suggest updating contact information
  4. signup a client for Digital Banking
  5. Solve a problem for a client
  6. Assist with multiple services in one visit
  7. provide clients with friendly farewell
  8. recognize long term client
  9. make an appointment for client
  10. Use client name 3 times during conversation
  11. Talk to client about online resource access
  12. Give client educational bank information
  13. Address client concern efficiently
  14. Greet client with a smile
  15. Log a CRM referral
  16. Offer a small unexpected token of appreciation to the client
  17. Be patient and attentive
  18. Assist with coin machine
  19. Provide a service solution before client has to ask
  20. greet client with a smile over the phone :
  21. Follow-up on a client request
  22. Help client with the coffee machine
  23. turn off auto-pilot; be intentional about your interactions
  24. inform about a community event sponsored by Centier