Assist withmultipleservices inone visitBe patientandattentiverecognizelong termclientturn off auto-pilot; beintentionalabout yourinteractionsprovideclients withfriendlyfarewellsignup aclient forDigitalBankingSharehelpfulinformationAssistwith coinmachineremember toask aboutsomethingspecific to aclientAddressclientconcernefficientlygreet clientwith asmile overthe phone :Helpclient withthe coffeemachineSolve aproblemfor a clientOffer a smallunexpectedtoken ofappreciationto the clientsuggestupdatingcontactinformationFollow-upon a clientrequestinform abouta communityeventsponsoredby CentierProvide aservicesolutionbefore clienthas to askGreetclient witha smileLog aCRMreferralTalk to clientabout onlineresourceaccessGive clienteducationalbankinformationUse clientname 3times duringconversationmake anappointmentfor clientAssist withmultipleservices inone visitBe patientandattentiverecognizelong termclientturn off auto-pilot; beintentionalabout yourinteractionsprovideclients withfriendlyfarewellsignup aclient forDigitalBankingSharehelpfulinformationAssistwith coinmachineremember toask aboutsomethingspecific to aclientAddressclientconcernefficientlygreet clientwith asmile overthe phone :Helpclient withthe coffeemachineSolve aproblemfor a clientOffer a smallunexpectedtoken ofappreciationto the clientsuggestupdatingcontactinformationFollow-upon a clientrequestinform abouta communityeventsponsoredby CentierProvide aservicesolutionbefore clienthas to askGreetclient witha smileLog aCRMreferralTalk to clientabout onlineresourceaccessGive clienteducationalbankinformationUse clientname 3times duringconversationmake anappointmentfor client

BE OUR GUEST - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assist with multiple services in one visit
  2. Be patient and attentive
  3. recognize long term client
  4. turn off auto-pilot; be intentional about your interactions
  5. provide clients with friendly farewell
  6. signup a client for Digital Banking
  7. Share helpful information
  8. Assist with coin machine
  9. remember to ask about something specific to a client
  10. Address client concern efficiently
  11. greet client with a smile over the phone :
  12. Help client with the coffee machine
  13. Solve a problem for a client
  14. Offer a small unexpected token of appreciation to the client
  15. suggest updating contact information
  16. Follow-up on a client request
  17. inform about a community event sponsored by Centier
  18. Provide a service solution before client has to ask
  19. Greet client with a smile
  20. Log a CRM referral
  21. Talk to client about online resource access
  22. Give client educational bank information
  23. Use client name 3 times during conversation
  24. make an appointment for client