Assist withmultipleservices inone visitAssistwith coinmachineinform abouta communityeventsponsoredby CentierLog aCRMreferralrecognizelong termclientsignup aclient forDigitalBankingturn off auto-pilot; beintentionalabout yourinteractionsBe patientandattentiveFollow-upon a clientrequestOffer a smallunexpectedtoken ofappreciationto the clientremember toask aboutsomethingspecific to aclientgreet clientwith asmile overthe phone :Greetclient witha smileUse clientname 3times duringconversationAddressclientconcernefficientlyGive clienteducationalbankinformationsuggestupdatingcontactinformationmake anappointmentfor clientSolve aproblemfor a clientTalk to clientabout onlineresourceaccessSharehelpfulinformationprovideclients withfriendlyfarewellProvide aservicesolutionbefore clienthas to askHelpclient withthe coffeemachineAssist withmultipleservices inone visitAssistwith coinmachineinform abouta communityeventsponsoredby CentierLog aCRMreferralrecognizelong termclientsignup aclient forDigitalBankingturn off auto-pilot; beintentionalabout yourinteractionsBe patientandattentiveFollow-upon a clientrequestOffer a smallunexpectedtoken ofappreciationto the clientremember toask aboutsomethingspecific to aclientgreet clientwith asmile overthe phone :Greetclient witha smileUse clientname 3times duringconversationAddressclientconcernefficientlyGive clienteducationalbankinformationsuggestupdatingcontactinformationmake anappointmentfor clientSolve aproblemfor a clientTalk to clientabout onlineresourceaccessSharehelpfulinformationprovideclients withfriendlyfarewellProvide aservicesolutionbefore clienthas to askHelpclient withthe coffeemachine

BE OUR GUEST - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assist with multiple services in one visit
  2. Assist with coin machine
  3. inform about a community event sponsored by Centier
  4. Log a CRM referral
  5. recognize long term client
  6. signup a client for Digital Banking
  7. turn off auto-pilot; be intentional about your interactions
  8. Be patient and attentive
  9. Follow-up on a client request
  10. Offer a small unexpected token of appreciation to the client
  11. remember to ask about something specific to a client
  12. greet client with a smile over the phone :
  13. Greet client with a smile
  14. Use client name 3 times during conversation
  15. Address client concern efficiently
  16. Give client educational bank information
  17. suggest updating contact information
  18. make an appointment for client
  19. Solve a problem for a client
  20. Talk to client about online resource access
  21. Share helpful information
  22. provide clients with friendly farewell
  23. Provide a service solution before client has to ask
  24. Help client with the coffee machine