(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
Empathize with a customer regarding AMF
Mobile App
Customer is enrolled in online banking
Account has an offer to lower their APR
Walk customer through online processes
Brand close of the call
Enrolled in alerts
Enrolled in autopay
Has been past due within the past 5 months
Compliment customer on Non-Revolving account
Customer has been with us for 3 years
empathy statement
Revolving account
Ask if they have any fun plans for the week
Ownership statement
Educate customer who is traveling about benefits of their VISA/MASTERCARD