(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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empathy statement
Ask if they have any fun plans for the week
Ownership statement
Brand close of the call
Customer has been with us for 3 years
Walk customer through online processes
Enrolled in alerts
Educate customer who is traveling about benefits of their VISA/MASTERCARD