Yourecognizethe membercalling/ theirticketHoteldoesn'thavereservationUrgentlymessagingGC whileon callCallExpediaMake acancelationCallRestelMemberventscall asupplierand getno updateWhere'stheRebateMemberrepeatsthemselves3 timesAgenterrorWent tolunchon timeCallHotelbedsPhone ringsbefore youfinish yourcurrent ticketCall ahotelWas onhold formore than5 minutesSolveda ticketSayingyou'rethe agentMemberis upsetHotel didnot meetstandardsMembercancelsbc ofhealthMemberaskswhere themoney isMembercalls within 2hours of theirprevious callRefundRequestMemberclaims theydidn't know thebooking wasnon-refundableCallingmembersyou knowwon't behappyTransferreda memberYourecognizethe membercalling/ theirticketHoteldoesn'thavereservationUrgentlymessagingGC whileon callCallExpediaMake acancelationCallRestelMemberventscall asupplierand getno updateWhere'stheRebateMemberrepeatsthemselves3 timesAgenterrorWent tolunchon timeCallHotelbedsPhone ringsbefore youfinish yourcurrent ticketCall ahotelWas onhold formore than5 minutesSolveda ticketSayingyou'rethe agentMemberis upsetHotel didnot meetstandardsMembercancelsbc ofhealthMemberaskswhere themoney isMembercalls within 2hours of theirprevious callRefundRequestMemberclaims theydidn't know thebooking wasnon-refundableCallingmembersyou knowwon't behappyTransferreda member

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You recognize the member calling/ their ticket
  2. Hotel doesn't have reservation
  3. Urgently messaging GC while on call
  4. Call Expedia
  5. Make a cancelation
  6. Call Restel
  7. Member vents
  8. call a supplier and get no update
  9. Where's the Rebate
  10. Member repeats themselves 3 times
  11. Agent error
  12. Went to lunch on time
  13. Call Hotelbeds
  14. Phone rings before you finish your current ticket
  15. Call a hotel
  16. Was on hold for more than 5 minutes
  17. Solved a ticket
  18. Saying you're the agent
  19. Member is upset
  20. Hotel did not meet standards
  21. Member cancels bc of health
  22. Member asks where the money is
  23. Member calls within 2 hours of their previous call
  24. Refund Request
  25. Member claims they didn't know the booking was non-refundable
  26. Calling members you know won't be happy
  27. Transferred a member