Send 2relays aboutFRAUDpreventionSet anappointmentfor anaccountreviewGreet a customeras they walk inand have themacknowledge yourGreeting with asmile or helloPull chairout forcustomerHelp acustomerdonate toSpecialOlympicsHelp acustomermake amobiledepositLobbylead for30 minSend 2relays aboutmobiledepositLobby leadand helpcustomermake ATMdepositCC app ataccountopeningAdd advicewhichresulted inreferralUsecustomer'sname 3x inconversationMake acustomerlaughMake a tinyfan bygiving thema TD giftSmile untila customersmilesbackMake a furryfriend's dayin the lobbywith a treatWalk customerover to platformand warmintroduce tobankerIf rainingwalkcustomer tocar withumbrellahand out 10lollipops to 10customers tomake themsmile!Upgrade anoutdatedproduct for acustomer tomake their day!Greet withhandshakeonplatformSign acustomer upfor onlinebanking (non-new account)Use reinforcingbody language– Make EyeContactWealthreferral toFSR/FASend 2relays aboutFRAUDpreventionSet anappointmentfor anaccountreviewGreet a customeras they walk inand have themacknowledge yourGreeting with asmile or helloPull chairout forcustomerHelp acustomerdonate toSpecialOlympicsHelp acustomermake amobiledepositLobbylead for30 minSend 2relays aboutmobiledepositLobby leadand helpcustomermake ATMdepositCC app ataccountopeningAdd advicewhichresulted inreferralUsecustomer'sname 3x inconversationMake acustomerlaughMake a tinyfan bygiving thema TD giftSmile untila customersmilesbackMake a furryfriend's dayin the lobbywith a treatWalk customerover to platformand warmintroduce tobankerIf rainingwalkcustomer tocar withumbrellahand out 10lollipops to 10customers tomake themsmile!Upgrade anoutdatedproduct for acustomer tomake their day!Greet withhandshakeonplatformSign acustomer upfor onlinebanking (non-new account)Use reinforcingbody language– Make EyeContactWealthreferral toFSR/FA

BLeM Labor YAY BINGO Day - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send 2 relays about FRAUD prevention
  2. Set an appointment for an account review
  3. Greet a customer as they walk in and have them acknowledge your Greeting with a smile or hello
  4. Pull chair out for customer
  5. Help a customer donate to Special Olympics
  6. Help a customer make a mobile deposit
  7. Lobby lead for 30 min
  8. Send 2 relays about mobile deposit
  9. Lobby lead and help customer make ATM deposit
  10. CC app at account opening
  11. Add advice which resulted in referral
  12. Use customer's name 3x in conversation
  13. Make a customer laugh
  14. Make a tiny fan by giving them a TD gift
  15. Smile until a customer smiles back
  16. Make a furry friend's day in the lobby with a treat
  17. Walk customer over to platform and warm introduce to banker
  18. If raining walk customer to car with umbrella
  19. hand out 10 lollipops to 10 customers to make them smile!
  20. Upgrade an outdated product for a customer to make their day!
  21. Greet with handshake on platform
  22. Sign a customer up for online banking (non-new account)
  23. Use reinforcing body language – Make Eye Contact
  24. Wealth referral to FSR/FA