(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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If raining walk customer to car with umbrella
Pull chair out for customer
Smile until a customer smiles back
Use customer's name 3x in conversation
Send 2 relays about FRAUD prevention
Wealth referral to FSR/FA
Set an appointment for an account review
Upgrade an outdated product for a customer to make their day!
Lobby lead for 30 min
Use reinforcing body language – Make Eye Contact
Greet a customer as they walk in and have them acknowledge your Greeting with a smile or hello
Make a furry friend's day in the lobby with a treat
Add advice which resulted in referral
Sign a customer up for online banking (non-new account)
CC app at account opening
Walk customer over to platform and warm introduce to banker
Help a customer make a mobile deposit
Lobby lead and help customer make ATM deposit
hand out 10 lollipops to 10 customers to make them smile!
