Lobby leadand helpcustomermake ATMdepositMake a tinyfan bygiving thema TD giftWealthreferral toFSR/FAGreet a customeras they walk inand have themacknowledge yourGreeting with asmile or helloHelp acustomerdonate toSpecialOlympicsMake acustomerlaughMake a furryfriend's dayin the lobbywith a treatHelp acustomermake amobiledepositGreet withhandshakeonplatformSend 2relays aboutmobiledepositUsecustomer'sname 3x inconversationWalk customerover to platformand warmintroduce tobankerLobbylead for30 minPull chairout forcustomerUpgrade anoutdatedproduct for acustomer tomake their day!Set anappointmentfor anaccountreviewSign acustomer upfor onlinebanking (non-new account)Use reinforcingbody language– Make EyeContactSmile untila customersmilesbackIf rainingwalkcustomer tocar withumbrellaCC app ataccountopeningAdd advicewhichresulted inreferralSend 2relays aboutFRAUDpreventionhand out 10lollipops to 10customers tomake themsmile!Lobby leadand helpcustomermake ATMdepositMake a tinyfan bygiving thema TD giftWealthreferral toFSR/FAGreet a customeras they walk inand have themacknowledge yourGreeting with asmile or helloHelp acustomerdonate toSpecialOlympicsMake acustomerlaughMake a furryfriend's dayin the lobbywith a treatHelp acustomermake amobiledepositGreet withhandshakeonplatformSend 2relays aboutmobiledepositUsecustomer'sname 3x inconversationWalk customerover to platformand warmintroduce tobankerLobbylead for30 minPull chairout forcustomerUpgrade anoutdatedproduct for acustomer tomake their day!Set anappointmentfor anaccountreviewSign acustomer upfor onlinebanking (non-new account)Use reinforcingbody language– Make EyeContactSmile untila customersmilesbackIf rainingwalkcustomer tocar withumbrellaCC app ataccountopeningAdd advicewhichresulted inreferralSend 2relays aboutFRAUDpreventionhand out 10lollipops to 10customers tomake themsmile!

BLeM Labor YAY BINGO Day - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Lobby lead and help customer make ATM deposit
  2. Make a tiny fan by giving them a TD gift
  3. Wealth referral to FSR/FA
  4. Greet a customer as they walk in and have them acknowledge your Greeting with a smile or hello
  5. Help a customer donate to Special Olympics
  6. Make a customer laugh
  7. Make a furry friend's day in the lobby with a treat
  8. Help a customer make a mobile deposit
  9. Greet with handshake on platform
  10. Send 2 relays about mobile deposit
  11. Use customer's name 3x in conversation
  12. Walk customer over to platform and warm introduce to banker
  13. Lobby lead for 30 min
  14. Pull chair out for customer
  15. Upgrade an outdated product for a customer to make their day!
  16. Set an appointment for an account review
  17. Sign a customer up for online banking (non-new account)
  18. Use reinforcing body language – Make Eye Contact
  19. Smile until a customer smiles back
  20. If raining walk customer to car with umbrella
  21. CC app at account opening
  22. Add advice which resulted in referral
  23. Send 2 relays about FRAUD prevention
  24. hand out 10 lollipops to 10 customers to make them smile!