Escalationnot assignedover 24hoursShouldbe anFRSLAMissedEngineeringpulls in PMError istransientMennyTaggedPatchmisseddeploymentwindowEngineeringis unable toreproducean errorMore than 2Engineer'sshow up ona callEngineeringtagged morethan twicefor aresponseWhy wasthisescalated? /Where is theissue?EscalationClosedwithoutRCAALLCAPSTYPINGApolloErrorWe need anEngineerwith EMEAor APACavailabilitySubparRCAEngineeringneeded onstandbySundaydeploymentbroke newthingsEngineeringcan't accessthe tenant tovalidateEscalationreassignedmore than3 timesEngineeringasks forinformationthat's already inthe escalationPM pulls inEngineeringFixDeployed -No detailsabout fixWaiting forclosure forover 3daysEscalationnot assignedover 24hoursShouldbe anFRSLAMissedEngineeringpulls in PMError istransientMennyTaggedPatchmisseddeploymentwindowEngineeringis unable toreproducean errorMore than 2Engineer'sshow up ona callEngineeringtagged morethan twicefor aresponseWhy wasthisescalated? /Where is theissue?EscalationClosedwithoutRCAALLCAPSTYPINGApolloErrorWe need anEngineerwith EMEAor APACavailabilitySubparRCAEngineeringneeded onstandbySundaydeploymentbroke newthingsEngineeringcan't accessthe tenant tovalidateEscalationreassignedmore than3 timesEngineeringasks forinformationthat's already inthe escalationPM pulls inEngineeringFixDeployed -No detailsabout fixWaiting forclosure forover 3days

Escalation Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Escalation not assigned over 24 hours
  2. Should be an FR
  3. SLA Missed
  4. Engineering pulls in PM
  5. Error is transient
  6. Menny Tagged
  7. Patch missed deployment window
  8. Engineering is unable to reproduce an error
  9. More than 2 Engineer's show up on a call
  10. Engineering tagged more than twice for a response
  11. Why was this escalated? / Where is the issue?
  12. Escalation Closed without RCA
  13. ALL CAPS TYPING
  14. Apollo Error
  15. We need an Engineer with EMEA or APAC availability
  16. Subpar RCA
  17. Engineering needed on standby
  18. Sunday deployment broke new things
  19. Engineering can't access the tenant to validate
  20. Escalation reassigned more than 3 times
  21. Engineering asks for information that's already in the escalation
  22. PM pulls in Engineering
  23. Fix Deployed - No details about fix
  24. Waiting for closure for over 3 days