Clientupsetabout waittimeClientcomes into buyfoodClientcomplainsabout thepriceSomeonehangs upon you onthe phoneClientknocking ondoor beforeopeningExtra petbrought forappointmentPuppy/KittenAptPet leavesa surpriseon thefloorAddsomeone totheCancellationlistNewPatientlate to aptClient askswhere therestroom isOwnerdoesn'thave anemailRun acarecreditcardClientdoesn'tanswerthe phoneDrop-offurinesampleangryclientWalk-in aptOnlyhascashPhonecall abouta straypetSomeonecalls for asame dayaptYou areasked" arey'all busytoday"Client 10minuteslateAnotherclinic issending yousomethingThe "I justneed to askthe Dr a quickquestion"clientClientupsetabout waittimeClientcomes into buyfoodClientcomplainsabout thepriceSomeonehangs upon you onthe phoneClientknocking ondoor beforeopeningExtra petbrought forappointmentPuppy/KittenAptPet leavesa surpriseon thefloorAddsomeone totheCancellationlistNewPatientlate to aptClient askswhere therestroom isOwnerdoesn'thave anemailRun acarecreditcardClientdoesn'tanswerthe phoneDrop-offurinesampleangryclientWalk-in aptOnlyhascashPhonecall abouta straypetSomeonecalls for asame dayaptYou areasked" arey'all busytoday"Client 10minuteslateAnotherclinic issending yousomethingThe "I justneed to askthe Dr a quickquestion"client

Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client upset about wait time
  2. Client comes in to buy food
  3. Client complains about the price
  4. Someone hangs up on you on the phone
  5. Client knocking on door before opening
  6. Extra pet brought for appointment
  7. Puppy/Kitten Apt
  8. Pet leaves a surprise on the floor
  9. Add someone to the Cancellation list
  10. New Patient late to apt
  11. Client asks where the restroom is
  12. Owner doesn't have an email
  13. Run a care credit card
  14. Client doesn't answer the phone
  15. Drop-off urine sample
  16. angry client
  17. Walk-in apt
  18. Only has cash
  19. Phone call about a stray pet
  20. Someone calls for a same day apt
  21. You are asked" are y'all busy today"
  22. Client 10 minutes late
  23. Another clinic is sending you something
  24. The "I just need to ask the Dr a quick question" client