Drop-offurinesampleNewPatientlate to aptClientdoesn'tanswerthe phoneSomeonehangs upon you onthe phoneClientknocking ondoor beforeopeningSomeonecalls for asame dayaptPet leavesa surpriseon thefloorClient askswhere therestroom isClientcomplainsabout thepriceOnlyhascashThe "I justneed to askthe Dr a quickquestion"clientangryclientClientcomes into buyfoodWalk-in aptOwnerdoesn'thave anemailAddsomeone totheCancellationlistClientupsetabout waittimeRun acarecreditcardPhonecall abouta straypetYou areasked" arey'all busytoday"Puppy/KittenAptExtra petbrought forappointmentClient 10minuteslateAnotherclinic issending yousomethingDrop-offurinesampleNewPatientlate to aptClientdoesn'tanswerthe phoneSomeonehangs upon you onthe phoneClientknocking ondoor beforeopeningSomeonecalls for asame dayaptPet leavesa surpriseon thefloorClient askswhere therestroom isClientcomplainsabout thepriceOnlyhascashThe "I justneed to askthe Dr a quickquestion"clientangryclientClientcomes into buyfoodWalk-in aptOwnerdoesn'thave anemailAddsomeone totheCancellationlistClientupsetabout waittimeRun acarecreditcardPhonecall abouta straypetYou areasked" arey'all busytoday"Puppy/KittenAptExtra petbrought forappointmentClient 10minuteslateAnotherclinic issending yousomething

Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Drop-off urine sample
  2. New Patient late to apt
  3. Client doesn't answer the phone
  4. Someone hangs up on you on the phone
  5. Client knocking on door before opening
  6. Someone calls for a same day apt
  7. Pet leaves a surprise on the floor
  8. Client asks where the restroom is
  9. Client complains about the price
  10. Only has cash
  11. The "I just need to ask the Dr a quick question" client
  12. angry client
  13. Client comes in to buy food
  14. Walk-in apt
  15. Owner doesn't have an email
  16. Add someone to the Cancellation list
  17. Client upset about wait time
  18. Run a care credit card
  19. Phone call about a stray pet
  20. You are asked" are y'all busy today"
  21. Puppy/Kitten Apt
  22. Extra pet brought for appointment
  23. Client 10 minutes late
  24. Another clinic is sending you something