Team Collaboration Problem Resolution Service Delays Customer's Preferred Name Promoting Extras Product Knowledge Product Recommendation Exceeding Expectations Cross- Selling Empathy in Service Clear Communication Proactive Assistance Customer Retention Handling Complaints Difficult Customer Greeting Customers Meeting Customer Needs Upselling Service Recovery Customer Feedback Upset Customer Personalized Service Handling Returns Timely Follow- Up Apology for Mistakes Team Collaboration Problem Resolution Service Delays Customer's Preferred Name Promoting Extras Product Knowledge Product Recommendation Exceeding Expectations Cross- Selling Empathy in Service Clear Communication Proactive Assistance Customer Retention Handling Complaints Difficult Customer Greeting Customers Meeting Customer Needs Upselling Service Recovery Customer Feedback Upset Customer Personalized Service Handling Returns Timely Follow- Up Apology for Mistakes
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Team Collaboration
Problem Resolution
Service Delays
Customer's Preferred Name
Promoting Extras
Product Knowledge
Product Recommendation
Exceeding Expectations
Cross-Selling
Empathy in Service
Clear Communication
Proactive Assistance
Customer Retention
Handling Complaints
Difficult Customer
Greeting Customers
Meeting Customer Needs
Upselling
Service Recovery
Customer Feedback
Upset Customer
Personalized Service
Handling Returns
Timely Follow-Up
Apology for Mistakes