Service Recovery Service Delays Timely Follow- Up Promoting Extras Clear Communication Empathy in Service Apology for Mistakes Personalized Service Exceeding Expectations Meeting Customer Needs Handling Returns Upselling Cross- Selling Team Collaboration Product Recommendation Customer Feedback Customer's Preferred Name Problem Resolution Difficult Customer Handling Complaints Upset Customer Proactive Assistance Greeting Customers Customer Retention Product Knowledge Service Recovery Service Delays Timely Follow- Up Promoting Extras Clear Communication Empathy in Service Apology for Mistakes Personalized Service Exceeding Expectations Meeting Customer Needs Handling Returns Upselling Cross- Selling Team Collaboration Product Recommendation Customer Feedback Customer's Preferred Name Problem Resolution Difficult Customer Handling Complaints Upset Customer Proactive Assistance Greeting Customers Customer Retention Product Knowledge
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Service Recovery
Service Delays
Timely Follow-Up
Promoting Extras
Clear Communication
Empathy in Service
Apology for Mistakes
Personalized Service
Exceeding Expectations
Meeting Customer Needs
Handling Returns
Upselling
Cross-Selling
Team Collaboration
Product Recommendation
Customer Feedback
Customer's Preferred Name
Problem Resolution
Difficult Customer
Handling Complaints
Upset Customer
Proactive Assistance
Greeting Customers
Customer Retention
Product Knowledge