Clear Communication Customer's Preferred Name Service Recovery Promoting Extras Proactive Assistance Customer Retention Problem Resolution Service Delays Handling Complaints Exceeding Expectations Upselling Apology for Mistakes Meeting Customer Needs Personalized Service Empathy in Service Handling Returns Team Collaboration Upset Customer Difficult Customer Timely Follow- Up Product Recommendation Customer Feedback Product Knowledge Greeting Customers Cross- Selling Clear Communication Customer's Preferred Name Service Recovery Promoting Extras Proactive Assistance Customer Retention Problem Resolution Service Delays Handling Complaints Exceeding Expectations Upselling Apology for Mistakes Meeting Customer Needs Personalized Service Empathy in Service Handling Returns Team Collaboration Upset Customer Difficult Customer Timely Follow- Up Product Recommendation Customer Feedback Product Knowledge Greeting Customers Cross- Selling
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Clear Communication
Customer's Preferred Name
Service Recovery
Promoting Extras
Proactive Assistance
Customer Retention
Problem Resolution
Service Delays
Handling Complaints
Exceeding Expectations
Upselling
Apology for Mistakes
Meeting Customer Needs
Personalized Service
Empathy in Service
Handling Returns
Team Collaboration
Upset Customer
Difficult Customer
Timely Follow-Up
Product Recommendation
Customer Feedback
Product Knowledge
Greeting Customers
Cross-Selling