Difficult Customer Team Collaboration Handling Complaints Proactive Assistance Service Delays Customer Retention Handling Returns Customer's Preferred Name Customer Feedback Product Recommendation Clear Communication Promoting Extras Upset Customer Cross- Selling Meeting Customer Needs Problem Resolution Product Knowledge Upselling Personalized Service Greeting Customers Timely Follow- Up Exceeding Expectations Empathy in Service Service Recovery Apology for Mistakes Difficult Customer Team Collaboration Handling Complaints Proactive Assistance Service Delays Customer Retention Handling Returns Customer's Preferred Name Customer Feedback Product Recommendation Clear Communication Promoting Extras Upset Customer Cross- Selling Meeting Customer Needs Problem Resolution Product Knowledge Upselling Personalized Service Greeting Customers Timely Follow- Up Exceeding Expectations Empathy in Service Service Recovery Apology for Mistakes
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Difficult Customer
Team Collaboration
Handling Complaints
Proactive Assistance
Service Delays
Customer Retention
Handling Returns
Customer's Preferred Name
Customer Feedback
Product Recommendation
Clear Communication
Promoting Extras
Upset Customer
Cross-Selling
Meeting Customer Needs
Problem Resolution
Product Knowledge
Upselling
Personalized Service
Greeting Customers
Timely Follow-Up
Exceeding Expectations
Empathy in Service
Service Recovery
Apology for Mistakes