PersoncenteredcommentSet anagendaBarriersathomeIntroducetechnologyStafflisten tocaresRespectWrittendischargeinstructionsEducationonMedicationAssistancein roomPatientunderstandplan ofcareLoyaltyWrittensymptoms tolook for afterdischargeEncouragePatientstoryCustomizedCareEmpathyWhiteboardhas nursesnameCustomerserviceBarriersatdischargeExplain thepurpose ofmedicationsClearCommunicationPlan ofcareCollaboratednext stepswith patientDialogueLownoiselevelsBarriersatdischargeSay"Thankyou"CleanRoomIntroduceyourselfPatientfocusedcareSide effectsofmedicationsQuickresponsefor calllightsAssessdischargeneedsPain wellcontrolledEnsuringsafetyAcknowledgementReflectiveListeningHourlyroundingExplain pt'sresponsibilityin postdischargehealthTrustThankyouBesidereportCommunicationEyecontactDailypatientgoalEnsuringcomfortPatient playsactive role indecisionmakingPatientAdvocacyAddresspainDoctorsname is onWhiteboardEducationWhiteboardis up-to-dateValidateEmotionsPatientGoalDailybathsCourteousPersoncenteredcommentSet anagendaBarriersathomeIntroducetechnologyStafflisten tocaresRespectWrittendischargeinstructionsEducationonMedicationAssistancein roomPatientunderstandplan ofcareLoyaltyWrittensymptoms tolook for afterdischargeEncouragePatientstoryCustomizedCareEmpathyWhiteboardhas nursesnameCustomerserviceBarriersatdischargeExplain thepurpose ofmedicationsClearCommunicationPlan ofcareCollaboratednext stepswith patientDialogueLownoiselevelsBarriersatdischargeSay"Thankyou"CleanRoomIntroduceyourselfPatientfocusedcareSide effectsofmedicationsQuickresponsefor calllightsAssessdischargeneedsPain wellcontrolledEnsuringsafetyAcknowledgementReflectiveListeningHourlyroundingExplain pt'sresponsibilityin postdischargehealthTrustThankyouBesidereportCommunicationEyecontactDailypatientgoalEnsuringcomfortPatient playsactive role indecisionmakingPatientAdvocacyAddresspainDoctorsname is onWhiteboardEducationWhiteboardis up-to-dateValidateEmotionsPatientGoalDailybathsCourteous

Patient Experience Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Person centered comment
  2. Set an agenda
  3. Barriers at home
  4. Introduce technology
  5. Staff listen to cares
  6. Respect
  7. Written discharge instructions
  8. Education on Medication
  9. Assistance in room
  10. Patient understand plan of care
  11. Loyalty
  12. Written symptoms to look for after discharge
  13. Encourage Patient story
  14. Customized Care
  15. Empathy
  16. Whiteboard has nurses name
  17. Customer service
  18. Barriers at discharge
  19. Explain the purpose of medications
  20. Clear Communication
  21. Plan of care
  22. Collaborated next steps with patient
  23. Dialogue
  24. Low noise levels
  25. Barriers at discharge
  26. Say "Thank you"
  27. Clean Room
  28. Introduce yourself
  29. Patient focused care
  30. Side effects of medications
  31. Quick response for call lights
  32. Assess discharge needs
  33. Pain well controlled
  34. Ensuring safety
  35. Acknowledgement
  36. Reflective Listening
  37. Hourly rounding
  38. Explain pt's responsibility in post discharge health
  39. Trust
  40. Thank you
  41. Beside report
  42. Communication
  43. Eye contact
  44. Daily patient goal
  45. Ensuring comfort
  46. Patient plays active role in decision making
  47. Patient Advocacy
  48. Address pain
  49. Doctors name is on Whiteboard
  50. Education
  51. Whiteboard is up-to-date
  52. Validate Emotions
  53. Patient Goal
  54. Daily baths
  55. Courteous