Customer service Plan of care Doctors name is on Whiteboard Set an agenda Empathy Explain pt's responsibility in post discharge health Written discharge instructions Whiteboard is up-to- date Address pain Person centered comment Encourage Patient story Respect Low noise levels Thank you Side effects of medications Barriers at discharge Beside report Explain the purpose of medications Education Courteous Hourly rounding Patient focused care Patient understand plan of care Introduce yourself Eye contact Customized Care Acknowledgement Written symptoms to look for after discharge Daily baths Barriers at home Quick response for call lights Ensuring comfort Introduce technology Trust Clear Communication Clean Room Patient plays active role in decision making Daily patient goal Barriers at discharge Staff listen to cares Say "Thank you" Ensuring safety Whiteboard has nurses name Collaborated next steps with patient Patient Advocacy Patient Goal Education on Medication Loyalty Assess discharge needs Validate Emotions Communication Reflective Listening Pain well controlled Dialogue Assistance in room Customer service Plan of care Doctors name is on Whiteboard Set an agenda Empathy Explain pt's responsibility in post discharge health Written discharge instructions Whiteboard is up-to- date Address pain Person centered comment Encourage Patient story Respect Low noise levels Thank you Side effects of medications Barriers at discharge Beside report Explain the purpose of medications Education Courteous Hourly rounding Patient focused care Patient understand plan of care Introduce yourself Eye contact Customized Care Acknowledgement Written symptoms to look for after discharge Daily baths Barriers at home Quick response for call lights Ensuring comfort Introduce technology Trust Clear Communication Clean Room Patient plays active role in decision making Daily patient goal Barriers at discharge Staff listen to cares Say "Thank you" Ensuring safety Whiteboard has nurses name Collaborated next steps with patient Patient Advocacy Patient Goal Education on Medication Loyalty Assess discharge needs Validate Emotions Communication Reflective Listening Pain well controlled Dialogue Assistance in room
(Print)
Customer service
Plan of care
Doctors name is on Whiteboard
Set an agenda
Empathy
Explain pt's responsibility in post discharge health
Written discharge instructions
Whiteboard is up-to-date
Address pain
Person centered comment
Encourage Patient story
Respect
Low noise levels
Thank you
Side effects of medications
Barriers at
discharge
Beside report
Explain the purpose of medications
Education
Courteous
Hourly rounding
Patient focused care
Patient understand plan of care
Introduce yourself
Eye contact
Customized Care
Acknowledgement
Written symptoms to look for after discharge
Daily baths
Barriers at home
Quick response for call lights
Ensuring comfort
Introduce technology
Trust
Clear Communication
Clean Room
Patient plays active role in decision making
Daily patient goal
Barriers at discharge
Staff listen to cares
Say "Thank you"
Ensuring safety
Whiteboard has nurses name
Collaborated next steps with patient
Patient Advocacy
Patient Goal
Education on Medication
Loyalty
Assess discharge needs
Validate Emotions
Communication
Reflective Listening
Pain well controlled
Dialogue
Assistance in room
