Whiteboardhas nursesnameCustomerserviceDialoguePlan ofcareLoyaltyClearCommunicationBarriersathomeCourteousBarriersatdischargeDoctorsname is onWhiteboardThankyouBesidereportPatientGoalCollaboratednext stepswith patientEnsuringcomfortHourlyroundingLownoiselevelsPatientfocusedcareDailybathsEncouragePatientstoryPain wellcontrolledReflectiveListeningEducationonMedicationCustomizedCareStafflisten tocaresWrittensymptoms tolook for afterdischargeAssessdischargeneedsWhiteboardis up-to-dateAddresspainExplain pt'sresponsibilityin postdischargehealthPersoncenteredcommentAssistancein roomSide effectsofmedicationsSet anagendaAcknowledgementEnsuringsafetyPatientunderstandplan ofcareTrustRespectSay"Thankyou"BarriersatdischargeEmpathyCommunicationCleanRoomWrittendischargeinstructionsValidateEmotionsEyecontactPatient playsactive role indecisionmakingIntroduceyourselfPatientAdvocacyEducationQuickresponsefor calllightsIntroducetechnologyExplain thepurpose ofmedicationsDailypatientgoalWhiteboardhas nursesnameCustomerserviceDialoguePlan ofcareLoyaltyClearCommunicationBarriersathomeCourteousBarriersatdischargeDoctorsname is onWhiteboardThankyouBesidereportPatientGoalCollaboratednext stepswith patientEnsuringcomfortHourlyroundingLownoiselevelsPatientfocusedcareDailybathsEncouragePatientstoryPain wellcontrolledReflectiveListeningEducationonMedicationCustomizedCareStafflisten tocaresWrittensymptoms tolook for afterdischargeAssessdischargeneedsWhiteboardis up-to-dateAddresspainExplain pt'sresponsibilityin postdischargehealthPersoncenteredcommentAssistancein roomSide effectsofmedicationsSet anagendaAcknowledgementEnsuringsafetyPatientunderstandplan ofcareTrustRespectSay"Thankyou"BarriersatdischargeEmpathyCommunicationCleanRoomWrittendischargeinstructionsValidateEmotionsEyecontactPatient playsactive role indecisionmakingIntroduceyourselfPatientAdvocacyEducationQuickresponsefor calllightsIntroducetechnologyExplain thepurpose ofmedicationsDailypatientgoal

Patient Experience Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Whiteboard has nurses name
  2. Customer service
  3. Dialogue
  4. Plan of care
  5. Loyalty
  6. Clear Communication
  7. Barriers at home
  8. Courteous
  9. Barriers at discharge
  10. Doctors name is on Whiteboard
  11. Thank you
  12. Beside report
  13. Patient Goal
  14. Collaborated next steps with patient
  15. Ensuring comfort
  16. Hourly rounding
  17. Low noise levels
  18. Patient focused care
  19. Daily baths
  20. Encourage Patient story
  21. Pain well controlled
  22. Reflective Listening
  23. Education on Medication
  24. Customized Care
  25. Staff listen to cares
  26. Written symptoms to look for after discharge
  27. Assess discharge needs
  28. Whiteboard is up-to-date
  29. Address pain
  30. Explain pt's responsibility in post discharge health
  31. Person centered comment
  32. Assistance in room
  33. Side effects of medications
  34. Set an agenda
  35. Acknowledgement
  36. Ensuring safety
  37. Patient understand plan of care
  38. Trust
  39. Respect
  40. Say "Thank you"
  41. Barriers at discharge
  42. Empathy
  43. Communication
  44. Clean Room
  45. Written discharge instructions
  46. Validate Emotions
  47. Eye contact
  48. Patient plays active role in decision making
  49. Introduce yourself
  50. Patient Advocacy
  51. Education
  52. Quick response for call lights
  53. Introduce technology
  54. Explain the purpose of medications
  55. Daily patient goal