CourteousDialogueDailybathsBarriersathomePatientfocusedcareDoctorsname is onWhiteboardQuickresponsefor calllightsLownoiselevelsPersoncenteredcommentPatientunderstandplan ofcareCleanRoomAddresspainPatientGoalTrustStafflisten tocaresCommunicationEmpathyEducationonMedicationIntroducetechnologyWrittendischargeinstructionsWhiteboardis up-to-dateDailypatientgoalBarriersatdischargeWrittensymptoms tolook for afterdischargeThankyouHourlyroundingSay"Thankyou"EnsuringsafetyEncouragePatientstoryExplain pt'sresponsibilityin postdischargehealthSet anagendaIntroduceyourselfClearCommunicationRespectPatientAdvocacyPatient playsactive role indecisionmakingCollaboratednext stepswith patientPlan ofcareAssistancein roomBarriersatdischargeSide effectsofmedicationsAssessdischargeneedsBesidereportReflectiveListeningValidateEmotionsCustomerserviceExplain thepurpose ofmedicationsEnsuringcomfortLoyaltyPain wellcontrolledAcknowledgementEducationCustomizedCareEyecontactWhiteboardhas nursesnameCourteousDialogueDailybathsBarriersathomePatientfocusedcareDoctorsname is onWhiteboardQuickresponsefor calllightsLownoiselevelsPersoncenteredcommentPatientunderstandplan ofcareCleanRoomAddresspainPatientGoalTrustStafflisten tocaresCommunicationEmpathyEducationonMedicationIntroducetechnologyWrittendischargeinstructionsWhiteboardis up-to-dateDailypatientgoalBarriersatdischargeWrittensymptoms tolook for afterdischargeThankyouHourlyroundingSay"Thankyou"EnsuringsafetyEncouragePatientstoryExplain pt'sresponsibilityin postdischargehealthSet anagendaIntroduceyourselfClearCommunicationRespectPatientAdvocacyPatient playsactive role indecisionmakingCollaboratednext stepswith patientPlan ofcareAssistancein roomBarriersatdischargeSide effectsofmedicationsAssessdischargeneedsBesidereportReflectiveListeningValidateEmotionsCustomerserviceExplain thepurpose ofmedicationsEnsuringcomfortLoyaltyPain wellcontrolledAcknowledgementEducationCustomizedCareEyecontactWhiteboardhas nursesname

Patient Experience Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Courteous
  2. Dialogue
  3. Daily baths
  4. Barriers at home
  5. Patient focused care
  6. Doctors name is on Whiteboard
  7. Quick response for call lights
  8. Low noise levels
  9. Person centered comment
  10. Patient understand plan of care
  11. Clean Room
  12. Address pain
  13. Patient Goal
  14. Trust
  15. Staff listen to cares
  16. Communication
  17. Empathy
  18. Education on Medication
  19. Introduce technology
  20. Written discharge instructions
  21. Whiteboard is up-to-date
  22. Daily patient goal
  23. Barriers at discharge
  24. Written symptoms to look for after discharge
  25. Thank you
  26. Hourly rounding
  27. Say "Thank you"
  28. Ensuring safety
  29. Encourage Patient story
  30. Explain pt's responsibility in post discharge health
  31. Set an agenda
  32. Introduce yourself
  33. Clear Communication
  34. Respect
  35. Patient Advocacy
  36. Patient plays active role in decision making
  37. Collaborated next steps with patient
  38. Plan of care
  39. Assistance in room
  40. Barriers at discharge
  41. Side effects of medications
  42. Assess discharge needs
  43. Beside report
  44. Reflective Listening
  45. Validate Emotions
  46. Customer service
  47. Explain the purpose of medications
  48. Ensuring comfort
  49. Loyalty
  50. Pain well controlled
  51. Acknowledgement
  52. Education
  53. Customized Care
  54. Eye contact
  55. Whiteboard has nurses name