ReflectiveListeningTrustDailypatientgoalStafflisten tocaresEyecontactPain wellcontrolledAssessdischargeneedsValidateEmotionsEmpathyThankyouExplain thepurpose ofmedicationsPatientAdvocacyCommunicationWhiteboardhas nursesnamePatientunderstandplan ofcareBesidereportWrittensymptoms tolook for afterdischargePatientfocusedcareIntroducetechnologyPatientGoalDoctorsname is onWhiteboardAddresspainSide effectsofmedicationsDialogueEducationLownoiselevelsEncouragePatientstoryHourlyroundingIntroduceyourselfCleanRoomSet anagendaQuickresponsefor calllightsLoyaltyAcknowledgementBarriersatdischargeCustomizedCareBarriersathomeDailybathsCollaboratednext stepswith patientWrittendischargeinstructionsWhiteboardis up-to-dateEnsuringsafetyClearCommunicationEnsuringcomfortCourteousCustomerservicePatient playsactive role indecisionmakingBarriersatdischargePersoncenteredcommentExplain pt'sresponsibilityin postdischargehealthAssistancein roomEducationonMedicationPlan ofcareSay"Thankyou"RespectReflectiveListeningTrustDailypatientgoalStafflisten tocaresEyecontactPain wellcontrolledAssessdischargeneedsValidateEmotionsEmpathyThankyouExplain thepurpose ofmedicationsPatientAdvocacyCommunicationWhiteboardhas nursesnamePatientunderstandplan ofcareBesidereportWrittensymptoms tolook for afterdischargePatientfocusedcareIntroducetechnologyPatientGoalDoctorsname is onWhiteboardAddresspainSide effectsofmedicationsDialogueEducationLownoiselevelsEncouragePatientstoryHourlyroundingIntroduceyourselfCleanRoomSet anagendaQuickresponsefor calllightsLoyaltyAcknowledgementBarriersatdischargeCustomizedCareBarriersathomeDailybathsCollaboratednext stepswith patientWrittendischargeinstructionsWhiteboardis up-to-dateEnsuringsafetyClearCommunicationEnsuringcomfortCourteousCustomerservicePatient playsactive role indecisionmakingBarriersatdischargePersoncenteredcommentExplain pt'sresponsibilityin postdischargehealthAssistancein roomEducationonMedicationPlan ofcareSay"Thankyou"Respect

Patient Experience Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reflective Listening
  2. Trust
  3. Daily patient goal
  4. Staff listen to cares
  5. Eye contact
  6. Pain well controlled
  7. Assess discharge needs
  8. Validate Emotions
  9. Empathy
  10. Thank you
  11. Explain the purpose of medications
  12. Patient Advocacy
  13. Communication
  14. Whiteboard has nurses name
  15. Patient understand plan of care
  16. Beside report
  17. Written symptoms to look for after discharge
  18. Patient focused care
  19. Introduce technology
  20. Patient Goal
  21. Doctors name is on Whiteboard
  22. Address pain
  23. Side effects of medications
  24. Dialogue
  25. Education
  26. Low noise levels
  27. Encourage Patient story
  28. Hourly rounding
  29. Introduce yourself
  30. Clean Room
  31. Set an agenda
  32. Quick response for call lights
  33. Loyalty
  34. Acknowledgement
  35. Barriers at discharge
  36. Customized Care
  37. Barriers at home
  38. Daily baths
  39. Collaborated next steps with patient
  40. Written discharge instructions
  41. Whiteboard is up-to-date
  42. Ensuring safety
  43. Clear Communication
  44. Ensuring comfort
  45. Courteous
  46. Customer service
  47. Patient plays active role in decision making
  48. Barriers at discharge
  49. Person centered comment
  50. Explain pt's responsibility in post discharge health
  51. Assistance in room
  52. Education on Medication
  53. Plan of care
  54. Say "Thank you"
  55. Respect