PatientAdvocacyClearCommunicationPatientunderstandplan ofcareAssistancein roomEncouragePatientstoryLownoiselevelsPersoncenteredcommentDailybathsCommunicationPatientGoalDialoguePlan ofcareAssessdischargeneedsWrittendischargeinstructionsTrustThankyouValidateEmotionsWhiteboardis up-to-dateStafflisten tocaresSide effectsofmedicationsCourteousBarriersathomeHourlyroundingCustomerserviceBarriersatdischargeEyecontactLoyaltyPatientfocusedcareIntroducetechnologyEmpathyExplain pt'sresponsibilityin postdischargehealthSet anagendaWhiteboardhas nursesnameDoctorsname is onWhiteboardPatient playsactive role indecisionmakingAcknowledgementBarriersatdischargeEducationExplain thepurpose ofmedicationsPain wellcontrolledEnsuringsafetyEnsuringcomfortAddresspainRespectCleanRoomDailypatientgoalCustomizedCareWrittensymptoms tolook for afterdischargeBesidereportIntroduceyourselfReflectiveListeningSay"Thankyou"Quickresponsefor calllightsEducationonMedicationCollaboratednext stepswith patientPatientAdvocacyClearCommunicationPatientunderstandplan ofcareAssistancein roomEncouragePatientstoryLownoiselevelsPersoncenteredcommentDailybathsCommunicationPatientGoalDialoguePlan ofcareAssessdischargeneedsWrittendischargeinstructionsTrustThankyouValidateEmotionsWhiteboardis up-to-dateStafflisten tocaresSide effectsofmedicationsCourteousBarriersathomeHourlyroundingCustomerserviceBarriersatdischargeEyecontactLoyaltyPatientfocusedcareIntroducetechnologyEmpathyExplain pt'sresponsibilityin postdischargehealthSet anagendaWhiteboardhas nursesnameDoctorsname is onWhiteboardPatient playsactive role indecisionmakingAcknowledgementBarriersatdischargeEducationExplain thepurpose ofmedicationsPain wellcontrolledEnsuringsafetyEnsuringcomfortAddresspainRespectCleanRoomDailypatientgoalCustomizedCareWrittensymptoms tolook for afterdischargeBesidereportIntroduceyourselfReflectiveListeningSay"Thankyou"Quickresponsefor calllightsEducationonMedicationCollaboratednext stepswith patient

Patient Experience Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient Advocacy
  2. Clear Communication
  3. Patient understand plan of care
  4. Assistance in room
  5. Encourage Patient story
  6. Low noise levels
  7. Person centered comment
  8. Daily baths
  9. Communication
  10. Patient Goal
  11. Dialogue
  12. Plan of care
  13. Assess discharge needs
  14. Written discharge instructions
  15. Trust
  16. Thank you
  17. Validate Emotions
  18. Whiteboard is up-to-date
  19. Staff listen to cares
  20. Side effects of medications
  21. Courteous
  22. Barriers at home
  23. Hourly rounding
  24. Customer service
  25. Barriers at discharge
  26. Eye contact
  27. Loyalty
  28. Patient focused care
  29. Introduce technology
  30. Empathy
  31. Explain pt's responsibility in post discharge health
  32. Set an agenda
  33. Whiteboard has nurses name
  34. Doctors name is on Whiteboard
  35. Patient plays active role in decision making
  36. Acknowledgement
  37. Barriers at discharge
  38. Education
  39. Explain the purpose of medications
  40. Pain well controlled
  41. Ensuring safety
  42. Ensuring comfort
  43. Address pain
  44. Respect
  45. Clean Room
  46. Daily patient goal
  47. Customized Care
  48. Written symptoms to look for after discharge
  49. Beside report
  50. Introduce yourself
  51. Reflective Listening
  52. Say "Thank you"
  53. Quick response for call lights
  54. Education on Medication
  55. Collaborated next steps with patient