LownoiselevelsSay"Thankyou"CustomizedCarePatientfocusedcareStafflisten tocaresIntroducetechnologyPatientAdvocacyExplain thepurpose ofmedicationsWrittendischargeinstructionsPatient playsactive role indecisionmakingPatientunderstandplan ofcareWrittensymptoms tolook for afterdischargeEnsuringcomfortEmpathySet anagendaCleanRoomEducationEncouragePatientstoryIntroduceyourselfEnsuringsafetyBarriersathomeQuickresponsefor calllightsValidateEmotionsPersoncenteredcommentDialogueCustomerserviceCourteousRespectDailybathsClearCommunicationSide effectsofmedicationsPain wellcontrolledLoyaltyBarriersatdischargeWhiteboardis up-to-dateDoctorsname is onWhiteboardTrustCommunicationBarriersatdischargeHourlyroundingEyecontactAcknowledgementAssessdischargeneedsAssistancein roomPlan ofcareWhiteboardhas nursesnamePatientGoalReflectiveListeningBesidereportExplain pt'sresponsibilityin postdischargehealthAddresspainDailypatientgoalCollaboratednext stepswith patientThankyouEducationonMedicationLownoiselevelsSay"Thankyou"CustomizedCarePatientfocusedcareStafflisten tocaresIntroducetechnologyPatientAdvocacyExplain thepurpose ofmedicationsWrittendischargeinstructionsPatient playsactive role indecisionmakingPatientunderstandplan ofcareWrittensymptoms tolook for afterdischargeEnsuringcomfortEmpathySet anagendaCleanRoomEducationEncouragePatientstoryIntroduceyourselfEnsuringsafetyBarriersathomeQuickresponsefor calllightsValidateEmotionsPersoncenteredcommentDialogueCustomerserviceCourteousRespectDailybathsClearCommunicationSide effectsofmedicationsPain wellcontrolledLoyaltyBarriersatdischargeWhiteboardis up-to-dateDoctorsname is onWhiteboardTrustCommunicationBarriersatdischargeHourlyroundingEyecontactAcknowledgementAssessdischargeneedsAssistancein roomPlan ofcareWhiteboardhas nursesnamePatientGoalReflectiveListeningBesidereportExplain pt'sresponsibilityin postdischargehealthAddresspainDailypatientgoalCollaboratednext stepswith patientThankyouEducationonMedication

Patient Experience Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Low noise levels
  2. Say "Thank you"
  3. Customized Care
  4. Patient focused care
  5. Staff listen to cares
  6. Introduce technology
  7. Patient Advocacy
  8. Explain the purpose of medications
  9. Written discharge instructions
  10. Patient plays active role in decision making
  11. Patient understand plan of care
  12. Written symptoms to look for after discharge
  13. Ensuring comfort
  14. Empathy
  15. Set an agenda
  16. Clean Room
  17. Education
  18. Encourage Patient story
  19. Introduce yourself
  20. Ensuring safety
  21. Barriers at home
  22. Quick response for call lights
  23. Validate Emotions
  24. Person centered comment
  25. Dialogue
  26. Customer service
  27. Courteous
  28. Respect
  29. Daily baths
  30. Clear Communication
  31. Side effects of medications
  32. Pain well controlled
  33. Loyalty
  34. Barriers at discharge
  35. Whiteboard is up-to-date
  36. Doctors name is on Whiteboard
  37. Trust
  38. Communication
  39. Barriers at discharge
  40. Hourly rounding
  41. Eye contact
  42. Acknowledgement
  43. Assess discharge needs
  44. Assistance in room
  45. Plan of care
  46. Whiteboard has nurses name
  47. Patient Goal
  48. Reflective Listening
  49. Beside report
  50. Explain pt's responsibility in post discharge health
  51. Address pain
  52. Daily patient goal
  53. Collaborated next steps with patient
  54. Thank you
  55. Education on Medication