CleanRoomIntroduceyourselfPain wellcontrolledAssessdischargeneedsWhiteboardis up-to-dateThankyouValidateEmotionsPatientAdvocacyEducationonMedicationDoctorsname is onWhiteboardReflectiveListeningAddresspainBarriersatdischargePlan ofcareRespectWrittendischargeinstructionsCollaboratednext stepswith patientQuickresponsefor calllightsEyecontactTrustHourlyroundingEducationEmpathyEncouragePatientstoryCustomizedCareEnsuringcomfortSet anagendaAcknowledgementDailybathsDialogueIntroducetechnologyClearCommunicationCommunicationPatientGoalBarriersathomeExplain thepurpose ofmedicationsBarriersatdischargeBesidereportStafflisten tocaresLoyaltyEnsuringsafetySay"Thankyou"Side effectsofmedicationsPatientunderstandplan ofcareCourteousPersoncenteredcommentLownoiselevelsPatientfocusedcarePatient playsactive role indecisionmakingWrittensymptoms tolook for afterdischargeAssistancein roomDailypatientgoalExplain pt'sresponsibilityin postdischargehealthWhiteboardhas nursesnameCustomerserviceCleanRoomIntroduceyourselfPain wellcontrolledAssessdischargeneedsWhiteboardis up-to-dateThankyouValidateEmotionsPatientAdvocacyEducationonMedicationDoctorsname is onWhiteboardReflectiveListeningAddresspainBarriersatdischargePlan ofcareRespectWrittendischargeinstructionsCollaboratednext stepswith patientQuickresponsefor calllightsEyecontactTrustHourlyroundingEducationEmpathyEncouragePatientstoryCustomizedCareEnsuringcomfortSet anagendaAcknowledgementDailybathsDialogueIntroducetechnologyClearCommunicationCommunicationPatientGoalBarriersathomeExplain thepurpose ofmedicationsBarriersatdischargeBesidereportStafflisten tocaresLoyaltyEnsuringsafetySay"Thankyou"Side effectsofmedicationsPatientunderstandplan ofcareCourteousPersoncenteredcommentLownoiselevelsPatientfocusedcarePatient playsactive role indecisionmakingWrittensymptoms tolook for afterdischargeAssistancein roomDailypatientgoalExplain pt'sresponsibilityin postdischargehealthWhiteboardhas nursesnameCustomerservice

Patient Experience Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Clean Room
  2. Introduce yourself
  3. Pain well controlled
  4. Assess discharge needs
  5. Whiteboard is up-to-date
  6. Thank you
  7. Validate Emotions
  8. Patient Advocacy
  9. Education on Medication
  10. Doctors name is on Whiteboard
  11. Reflective Listening
  12. Address pain
  13. Barriers at discharge
  14. Plan of care
  15. Respect
  16. Written discharge instructions
  17. Collaborated next steps with patient
  18. Quick response for call lights
  19. Eye contact
  20. Trust
  21. Hourly rounding
  22. Education
  23. Empathy
  24. Encourage Patient story
  25. Customized Care
  26. Ensuring comfort
  27. Set an agenda
  28. Acknowledgement
  29. Daily baths
  30. Dialogue
  31. Introduce technology
  32. Clear Communication
  33. Communication
  34. Patient Goal
  35. Barriers at home
  36. Explain the purpose of medications
  37. Barriers at discharge
  38. Beside report
  39. Staff listen to cares
  40. Loyalty
  41. Ensuring safety
  42. Say "Thank you"
  43. Side effects of medications
  44. Patient understand plan of care
  45. Courteous
  46. Person centered comment
  47. Low noise levels
  48. Patient focused care
  49. Patient plays active role in decision making
  50. Written symptoms to look for after discharge
  51. Assistance in room
  52. Daily patient goal
  53. Explain pt's responsibility in post discharge health
  54. Whiteboard has nurses name
  55. Customer service