Patientunderstandplan ofcareBarriersatdischargeCollaboratednext stepswith patientWrittendischargeinstructionsPain wellcontrolledPlan ofcareAddresspainWrittensymptoms tolook for afterdischargeExplain thepurpose ofmedicationsEnsuringcomfortLoyaltyCustomizedCareSay"Thankyou"CustomerservicePersoncenteredcommentCleanRoomLownoiselevelsHourlyroundingPatientGoalEmpathyValidateEmotionsReflectiveListeningAcknowledgementTrustWhiteboardis up-to-dateEnsuringsafetySide effectsofmedicationsEducationonMedicationDailybathsPatientfocusedcareExplain pt'sresponsibilityin postdischargehealthCourteousClearCommunicationEyecontactDoctorsname is onWhiteboardSet anagendaQuickresponsefor calllightsPatient playsactive role indecisionmakingIntroduceyourselfDialogueWhiteboardhas nursesnameIntroducetechnologyCommunicationAssessdischargeneedsEducationStafflisten tocaresRespectDailypatientgoalBarriersathomeAssistancein roomPatientAdvocacyBarriersatdischargeBesidereportThankyouEncouragePatientstoryPatientunderstandplan ofcareBarriersatdischargeCollaboratednext stepswith patientWrittendischargeinstructionsPain wellcontrolledPlan ofcareAddresspainWrittensymptoms tolook for afterdischargeExplain thepurpose ofmedicationsEnsuringcomfortLoyaltyCustomizedCareSay"Thankyou"CustomerservicePersoncenteredcommentCleanRoomLownoiselevelsHourlyroundingPatientGoalEmpathyValidateEmotionsReflectiveListeningAcknowledgementTrustWhiteboardis up-to-dateEnsuringsafetySide effectsofmedicationsEducationonMedicationDailybathsPatientfocusedcareExplain pt'sresponsibilityin postdischargehealthCourteousClearCommunicationEyecontactDoctorsname is onWhiteboardSet anagendaQuickresponsefor calllightsPatient playsactive role indecisionmakingIntroduceyourselfDialogueWhiteboardhas nursesnameIntroducetechnologyCommunicationAssessdischargeneedsEducationStafflisten tocaresRespectDailypatientgoalBarriersathomeAssistancein roomPatientAdvocacyBarriersatdischargeBesidereportThankyouEncouragePatientstory

Patient Experience Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient understand plan of care
  2. Barriers at discharge
  3. Collaborated next steps with patient
  4. Written discharge instructions
  5. Pain well controlled
  6. Plan of care
  7. Address pain
  8. Written symptoms to look for after discharge
  9. Explain the purpose of medications
  10. Ensuring comfort
  11. Loyalty
  12. Customized Care
  13. Say "Thank you"
  14. Customer service
  15. Person centered comment
  16. Clean Room
  17. Low noise levels
  18. Hourly rounding
  19. Patient Goal
  20. Empathy
  21. Validate Emotions
  22. Reflective Listening
  23. Acknowledgement
  24. Trust
  25. Whiteboard is up-to-date
  26. Ensuring safety
  27. Side effects of medications
  28. Education on Medication
  29. Daily baths
  30. Patient focused care
  31. Explain pt's responsibility in post discharge health
  32. Courteous
  33. Clear Communication
  34. Eye contact
  35. Doctors name is on Whiteboard
  36. Set an agenda
  37. Quick response for call lights
  38. Patient plays active role in decision making
  39. Introduce yourself
  40. Dialogue
  41. Whiteboard has nurses name
  42. Introduce technology
  43. Communication
  44. Assess discharge needs
  45. Education
  46. Staff listen to cares
  47. Respect
  48. Daily patient goal
  49. Barriers at home
  50. Assistance in room
  51. Patient Advocacy
  52. Barriers at discharge
  53. Beside report
  54. Thank you
  55. Encourage Patient story