BarriersatdischargeValidateEmotionsEducationonMedicationPatient playsactive role indecisionmakingCleanRoomCustomizedCareRespectWrittensymptoms tolook for afterdischargeIntroduceyourselfEmpathyEnsuringsafetyDoctorsname is onWhiteboardExplain thepurpose ofmedicationsBarriersatdischargeExplain pt'sresponsibilityin postdischargehealthBarriersathomeDialogueDailypatientgoalAcknowledgementIntroducetechnologyAddresspainSide effectsofmedicationsAssessdischargeneedsQuickresponsefor calllightsBesidereportEnsuringcomfortPatientAdvocacyEducationPatientfocusedcareCommunicationLoyaltyCustomerservicePatientGoalStafflisten tocaresLownoiselevelsPatientunderstandplan ofcareThankyouEyecontactSay"Thankyou"HourlyroundingTrustWhiteboardhas nursesnamePlan ofcareDailybathsEncouragePatientstoryCourteousReflectiveListeningWhiteboardis up-to-datePain wellcontrolledSet anagendaCollaboratednext stepswith patientPersoncenteredcommentWrittendischargeinstructionsAssistancein roomClearCommunicationBarriersatdischargeValidateEmotionsEducationonMedicationPatient playsactive role indecisionmakingCleanRoomCustomizedCareRespectWrittensymptoms tolook for afterdischargeIntroduceyourselfEmpathyEnsuringsafetyDoctorsname is onWhiteboardExplain thepurpose ofmedicationsBarriersatdischargeExplain pt'sresponsibilityin postdischargehealthBarriersathomeDialogueDailypatientgoalAcknowledgementIntroducetechnologyAddresspainSide effectsofmedicationsAssessdischargeneedsQuickresponsefor calllightsBesidereportEnsuringcomfortPatientAdvocacyEducationPatientfocusedcareCommunicationLoyaltyCustomerservicePatientGoalStafflisten tocaresLownoiselevelsPatientunderstandplan ofcareThankyouEyecontactSay"Thankyou"HourlyroundingTrustWhiteboardhas nursesnamePlan ofcareDailybathsEncouragePatientstoryCourteousReflectiveListeningWhiteboardis up-to-datePain wellcontrolledSet anagendaCollaboratednext stepswith patientPersoncenteredcommentWrittendischargeinstructionsAssistancein roomClearCommunication

Patient Experience Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
  1. Barriers at discharge
  2. Validate Emotions
  3. Education on Medication
  4. Patient plays active role in decision making
  5. Clean Room
  6. Customized Care
  7. Respect
  8. Written symptoms to look for after discharge
  9. Introduce yourself
  10. Empathy
  11. Ensuring safety
  12. Doctors name is on Whiteboard
  13. Explain the purpose of medications
  14. Barriers at discharge
  15. Explain pt's responsibility in post discharge health
  16. Barriers at home
  17. Dialogue
  18. Daily patient goal
  19. Acknowledgement
  20. Introduce technology
  21. Address pain
  22. Side effects of medications
  23. Assess discharge needs
  24. Quick response for call lights
  25. Beside report
  26. Ensuring comfort
  27. Patient Advocacy
  28. Education
  29. Patient focused care
  30. Communication
  31. Loyalty
  32. Customer service
  33. Patient Goal
  34. Staff listen to cares
  35. Low noise levels
  36. Patient understand plan of care
  37. Thank you
  38. Eye contact
  39. Say "Thank you"
  40. Hourly rounding
  41. Trust
  42. Whiteboard has nurses name
  43. Plan of care
  44. Daily baths
  45. Encourage Patient story
  46. Courteous
  47. Reflective Listening
  48. Whiteboard is up-to-date
  49. Pain well controlled
  50. Set an agenda
  51. Collaborated next steps with patient
  52. Person centered comment
  53. Written discharge instructions
  54. Assistance in room
  55. Clear Communication