CommunicationAssistancein roomBarriersatdischargeIntroducetechnologyWhiteboardis up-to-dateEmpathyLoyaltyCustomizedCareEducationonMedicationPlan ofcareDailypatientgoalQuickresponsefor calllightsBarriersathomeWrittensymptoms tolook for afterdischargeCleanRoomSide effectsofmedicationsAcknowledgementExplain pt'sresponsibilityin postdischargehealthAddresspainBesidereportEducationValidateEmotionsDialogueEncouragePatientstoryLownoiselevelsWrittendischargeinstructionsPatientGoalEnsuringcomfortPatient playsactive role indecisionmakingDoctorsname is onWhiteboardThankyouRespectPatientAdvocacyIntroduceyourselfPatientunderstandplan ofcareStafflisten tocaresWhiteboardhas nursesnameReflectiveListeningSet anagendaEnsuringsafetyPatientfocusedcarePersoncenteredcommentClearCommunicationHourlyroundingBarriersatdischargeCourteousExplain thepurpose ofmedicationsCollaboratednext stepswith patientAssessdischargeneedsPain wellcontrolledCustomerserviceTrustEyecontactSay"Thankyou"DailybathsCommunicationAssistancein roomBarriersatdischargeIntroducetechnologyWhiteboardis up-to-dateEmpathyLoyaltyCustomizedCareEducationonMedicationPlan ofcareDailypatientgoalQuickresponsefor calllightsBarriersathomeWrittensymptoms tolook for afterdischargeCleanRoomSide effectsofmedicationsAcknowledgementExplain pt'sresponsibilityin postdischargehealthAddresspainBesidereportEducationValidateEmotionsDialogueEncouragePatientstoryLownoiselevelsWrittendischargeinstructionsPatientGoalEnsuringcomfortPatient playsactive role indecisionmakingDoctorsname is onWhiteboardThankyouRespectPatientAdvocacyIntroduceyourselfPatientunderstandplan ofcareStafflisten tocaresWhiteboardhas nursesnameReflectiveListeningSet anagendaEnsuringsafetyPatientfocusedcarePersoncenteredcommentClearCommunicationHourlyroundingBarriersatdischargeCourteousExplain thepurpose ofmedicationsCollaboratednext stepswith patientAssessdischargeneedsPain wellcontrolledCustomerserviceTrustEyecontactSay"Thankyou"Dailybaths

Patient Experience Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Communication
  2. Assistance in room
  3. Barriers at discharge
  4. Introduce technology
  5. Whiteboard is up-to-date
  6. Empathy
  7. Loyalty
  8. Customized Care
  9. Education on Medication
  10. Plan of care
  11. Daily patient goal
  12. Quick response for call lights
  13. Barriers at home
  14. Written symptoms to look for after discharge
  15. Clean Room
  16. Side effects of medications
  17. Acknowledgement
  18. Explain pt's responsibility in post discharge health
  19. Address pain
  20. Beside report
  21. Education
  22. Validate Emotions
  23. Dialogue
  24. Encourage Patient story
  25. Low noise levels
  26. Written discharge instructions
  27. Patient Goal
  28. Ensuring comfort
  29. Patient plays active role in decision making
  30. Doctors name is on Whiteboard
  31. Thank you
  32. Respect
  33. Patient Advocacy
  34. Introduce yourself
  35. Patient understand plan of care
  36. Staff listen to cares
  37. Whiteboard has nurses name
  38. Reflective Listening
  39. Set an agenda
  40. Ensuring safety
  41. Patient focused care
  42. Person centered comment
  43. Clear Communication
  44. Hourly rounding
  45. Barriers at discharge
  46. Courteous
  47. Explain the purpose of medications
  48. Collaborated next steps with patient
  49. Assess discharge needs
  50. Pain well controlled
  51. Customer service
  52. Trust
  53. Eye contact
  54. Say "Thank you"
  55. Daily baths