Dialogue Assess discharge needs Ensuring safety Written discharge instructions Explain the purpose of medications Eye contact Set an agenda Loyalty Explain pt's responsibility in post discharge health Education Plan of care Validate Emotions Whiteboard is up-to- date Courteous Pain well controlled Acknowledgement Ensuring comfort Say "Thank you" Staff listen to cares Trust Customer service Introduce technology Clean Room Quick response for call lights Doctors name is on Whiteboard Daily patient goal Person centered comment Thank you Collaborated next steps with patient Side effects of medications Barriers at home Address pain Barriers at discharge Patient understand plan of care Education on Medication Assistance in room Respect Empathy Introduce yourself Encourage Patient story Customized Care Daily baths Written symptoms to look for after discharge Whiteboard has nurses name Beside report Hourly rounding Clear Communication Barriers at discharge Patient plays active role in decision making Patient focused care Low noise levels Reflective Listening Communication Patient Goal Patient Advocacy Dialogue Assess discharge needs Ensuring safety Written discharge instructions Explain the purpose of medications Eye contact Set an agenda Loyalty Explain pt's responsibility in post discharge health Education Plan of care Validate Emotions Whiteboard is up-to- date Courteous Pain well controlled Acknowledgement Ensuring comfort Say "Thank you" Staff listen to cares Trust Customer service Introduce technology Clean Room Quick response for call lights Doctors name is on Whiteboard Daily patient goal Person centered comment Thank you Collaborated next steps with patient Side effects of medications Barriers at home Address pain Barriers at discharge Patient understand plan of care Education on Medication Assistance in room Respect Empathy Introduce yourself Encourage Patient story Customized Care Daily baths Written symptoms to look for after discharge Whiteboard has nurses name Beside report Hourly rounding Clear Communication Barriers at discharge Patient plays active role in decision making Patient focused care Low noise levels Reflective Listening Communication Patient Goal Patient Advocacy
(Print)
Dialogue
Assess discharge needs
Ensuring safety
Written discharge instructions
Explain the purpose of medications
Eye contact
Set an agenda
Loyalty
Explain pt's responsibility in post discharge health
Education
Plan of care
Validate Emotions
Whiteboard is up-to-date
Courteous
Pain well controlled
Acknowledgement
Ensuring comfort
Say "Thank you"
Staff listen to cares
Trust
Customer service
Introduce technology
Clean Room
Quick response for call lights
Doctors name is on Whiteboard
Daily patient goal
Person centered comment
Thank you
Collaborated next steps with patient
Side effects of medications
Barriers at home
Address pain
Barriers at
discharge
Patient understand plan of care
Education on Medication
Assistance in room
Respect
Empathy
Introduce yourself
Encourage Patient story
Customized Care
Daily baths
Written symptoms to look for after discharge
Whiteboard has nurses name
Beside report
Hourly rounding
Clear Communication
Barriers at discharge
Patient plays active role in decision making
Patient focused care
Low noise levels
Reflective Listening
Communication
Patient Goal
Patient Advocacy
