BesidereportAcknowledgementLoyaltyPlan ofcareAssessdischargeneedsSet anagendaDailybathsBarriersatdischargeRespectEducationCommunicationLownoiselevelsHourlyroundingEducationonMedicationDialogueClearCommunicationDailypatientgoalBarriersathomePersoncenteredcommentCustomizedCareEnsuringcomfortAssistancein roomWrittendischargeinstructionsExplain thepurpose ofmedicationsPatientGoalCollaboratednext stepswith patientEncouragePatientstoryWrittensymptoms tolook for afterdischargeCourteousReflectiveListeningSay"Thankyou"Quickresponsefor calllightsIntroducetechnologyEmpathySide effectsofmedicationsEyecontactTrustExplain pt'sresponsibilityin postdischargehealthAddresspainPatientfocusedcareBarriersatdischargePatientAdvocacyThankyouPatient playsactive role indecisionmakingValidateEmotionsEnsuringsafetyPatientunderstandplan ofcareStafflisten tocaresWhiteboardis up-to-datePain wellcontrolledIntroduceyourselfCleanRoomWhiteboardhas nursesnameCustomerserviceDoctorsname is onWhiteboardBesidereportAcknowledgementLoyaltyPlan ofcareAssessdischargeneedsSet anagendaDailybathsBarriersatdischargeRespectEducationCommunicationLownoiselevelsHourlyroundingEducationonMedicationDialogueClearCommunicationDailypatientgoalBarriersathomePersoncenteredcommentCustomizedCareEnsuringcomfortAssistancein roomWrittendischargeinstructionsExplain thepurpose ofmedicationsPatientGoalCollaboratednext stepswith patientEncouragePatientstoryWrittensymptoms tolook for afterdischargeCourteousReflectiveListeningSay"Thankyou"Quickresponsefor calllightsIntroducetechnologyEmpathySide effectsofmedicationsEyecontactTrustExplain pt'sresponsibilityin postdischargehealthAddresspainPatientfocusedcareBarriersatdischargePatientAdvocacyThankyouPatient playsactive role indecisionmakingValidateEmotionsEnsuringsafetyPatientunderstandplan ofcareStafflisten tocaresWhiteboardis up-to-datePain wellcontrolledIntroduceyourselfCleanRoomWhiteboardhas nursesnameCustomerserviceDoctorsname is onWhiteboard

Patient Experience Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Beside report
  2. Acknowledgement
  3. Loyalty
  4. Plan of care
  5. Assess discharge needs
  6. Set an agenda
  7. Daily baths
  8. Barriers at discharge
  9. Respect
  10. Education
  11. Communication
  12. Low noise levels
  13. Hourly rounding
  14. Education on Medication
  15. Dialogue
  16. Clear Communication
  17. Daily patient goal
  18. Barriers at home
  19. Person centered comment
  20. Customized Care
  21. Ensuring comfort
  22. Assistance in room
  23. Written discharge instructions
  24. Explain the purpose of medications
  25. Patient Goal
  26. Collaborated next steps with patient
  27. Encourage Patient story
  28. Written symptoms to look for after discharge
  29. Courteous
  30. Reflective Listening
  31. Say "Thank you"
  32. Quick response for call lights
  33. Introduce technology
  34. Empathy
  35. Side effects of medications
  36. Eye contact
  37. Trust
  38. Explain pt's responsibility in post discharge health
  39. Address pain
  40. Patient focused care
  41. Barriers at discharge
  42. Patient Advocacy
  43. Thank you
  44. Patient plays active role in decision making
  45. Validate Emotions
  46. Ensuring safety
  47. Patient understand plan of care
  48. Staff listen to cares
  49. Whiteboard is up-to-date
  50. Pain well controlled
  51. Introduce yourself
  52. Clean Room
  53. Whiteboard has nurses name
  54. Customer service
  55. Doctors name is on Whiteboard