CleanRoomExplain thepurpose ofmedicationsWrittensymptoms tolook for afterdischargeEmpathyEducationBarriersatdischargeThankyouEncouragePatientstoryEnsuringsafetyWrittendischargeinstructionsBarriersathomeEyecontactPain wellcontrolledRespectReflectiveListeningDailybathsAcknowledgementClearCommunicationPatientfocusedcareSet anagendaQuickresponsefor calllightsSay"Thankyou"AssessdischargeneedsCustomizedCareDailypatientgoalWhiteboardis up-to-dateLownoiselevelsTrustPatient playsactive role indecisionmakingLoyaltyWhiteboardhas nursesnameCollaboratednext stepswith patientBesidereportExplain pt'sresponsibilityin postdischargehealthStafflisten tocaresCustomerserviceDoctorsname is onWhiteboardPersoncenteredcommentEducationonMedicationBarriersatdischargeDialogueCourteousPatientAdvocacyValidateEmotionsAssistancein roomPatientGoalAddresspainIntroduceyourselfIntroducetechnologyCommunicationHourlyroundingPlan ofcareEnsuringcomfortSide effectsofmedicationsPatientunderstandplan ofcareCleanRoomExplain thepurpose ofmedicationsWrittensymptoms tolook for afterdischargeEmpathyEducationBarriersatdischargeThankyouEncouragePatientstoryEnsuringsafetyWrittendischargeinstructionsBarriersathomeEyecontactPain wellcontrolledRespectReflectiveListeningDailybathsAcknowledgementClearCommunicationPatientfocusedcareSet anagendaQuickresponsefor calllightsSay"Thankyou"AssessdischargeneedsCustomizedCareDailypatientgoalWhiteboardis up-to-dateLownoiselevelsTrustPatient playsactive role indecisionmakingLoyaltyWhiteboardhas nursesnameCollaboratednext stepswith patientBesidereportExplain pt'sresponsibilityin postdischargehealthStafflisten tocaresCustomerserviceDoctorsname is onWhiteboardPersoncenteredcommentEducationonMedicationBarriersatdischargeDialogueCourteousPatientAdvocacyValidateEmotionsAssistancein roomPatientGoalAddresspainIntroduceyourselfIntroducetechnologyCommunicationHourlyroundingPlan ofcareEnsuringcomfortSide effectsofmedicationsPatientunderstandplan ofcare

Patient Experience Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Clean Room
  2. Explain the purpose of medications
  3. Written symptoms to look for after discharge
  4. Empathy
  5. Education
  6. Barriers at discharge
  7. Thank you
  8. Encourage Patient story
  9. Ensuring safety
  10. Written discharge instructions
  11. Barriers at home
  12. Eye contact
  13. Pain well controlled
  14. Respect
  15. Reflective Listening
  16. Daily baths
  17. Acknowledgement
  18. Clear Communication
  19. Patient focused care
  20. Set an agenda
  21. Quick response for call lights
  22. Say "Thank you"
  23. Assess discharge needs
  24. Customized Care
  25. Daily patient goal
  26. Whiteboard is up-to-date
  27. Low noise levels
  28. Trust
  29. Patient plays active role in decision making
  30. Loyalty
  31. Whiteboard has nurses name
  32. Collaborated next steps with patient
  33. Beside report
  34. Explain pt's responsibility in post discharge health
  35. Staff listen to cares
  36. Customer service
  37. Doctors name is on Whiteboard
  38. Person centered comment
  39. Education on Medication
  40. Barriers at discharge
  41. Dialogue
  42. Courteous
  43. Patient Advocacy
  44. Validate Emotions
  45. Assistance in room
  46. Patient Goal
  47. Address pain
  48. Introduce yourself
  49. Introduce technology
  50. Communication
  51. Hourly rounding
  52. Plan of care
  53. Ensuring comfort
  54. Side effects of medications
  55. Patient understand plan of care