Ensuring comfort Customized Care Acknowledgement Clean Room Communication Person centered comment Empathy Plan of care Respect Ensuring safety Barriers at discharge Explain the purpose of medications Explain pt's responsibility in post discharge health Patient Advocacy Pain well controlled Thank you Courteous Staff listen to cares Side effects of medications Whiteboard has nurses name Reflective Listening Validate Emotions Education on Medication Introduce yourself Encourage Patient story Eye contact Clear Communication Say "Thank you" Assess discharge needs Barriers at discharge Trust Daily patient goal Written discharge instructions Assistance in room Hourly rounding Doctors name is on Whiteboard Introduce technology Barriers at home Quick response for call lights Dialogue Low noise levels Patient Goal Written symptoms to look for after discharge Patient focused care Daily baths Patient plays active role in decision making Education Collaborated next steps with patient Set an agenda Address pain Beside report Whiteboard is up-to- date Patient understand plan of care Customer service Loyalty Ensuring comfort Customized Care Acknowledgement Clean Room Communication Person centered comment Empathy Plan of care Respect Ensuring safety Barriers at discharge Explain the purpose of medications Explain pt's responsibility in post discharge health Patient Advocacy Pain well controlled Thank you Courteous Staff listen to cares Side effects of medications Whiteboard has nurses name Reflective Listening Validate Emotions Education on Medication Introduce yourself Encourage Patient story Eye contact Clear Communication Say "Thank you" Assess discharge needs Barriers at discharge Trust Daily patient goal Written discharge instructions Assistance in room Hourly rounding Doctors name is on Whiteboard Introduce technology Barriers at home Quick response for call lights Dialogue Low noise levels Patient Goal Written symptoms to look for after discharge Patient focused care Daily baths Patient plays active role in decision making Education Collaborated next steps with patient Set an agenda Address pain Beside report Whiteboard is up-to- date Patient understand plan of care Customer service Loyalty
(Print)
Ensuring comfort
Customized Care
Acknowledgement
Clean Room
Communication
Person centered comment
Empathy
Plan of care
Respect
Ensuring safety
Barriers at
discharge
Explain the purpose of medications
Explain pt's responsibility in post discharge health
Patient Advocacy
Pain well controlled
Thank you
Courteous
Staff listen to cares
Side effects of medications
Whiteboard has nurses name
Reflective Listening
Validate Emotions
Education on Medication
Introduce yourself
Encourage Patient story
Eye contact
Clear Communication
Say "Thank you"
Assess discharge needs
Barriers at discharge
Trust
Daily patient goal
Written discharge instructions
Assistance in room
Hourly rounding
Doctors name is on Whiteboard
Introduce technology
Barriers at home
Quick response for call lights
Dialogue
Low noise levels
Patient Goal
Written symptoms to look for after discharge
Patient focused care
Daily baths
Patient plays active role in decision making
Education
Collaborated next steps with patient
Set an agenda
Address pain
Beside report
Whiteboard is up-to-date
Patient understand plan of care
Customer service
Loyalty
