Writtensymptoms tolook for afterdischargeSet anagendaPersoncenteredcommentBarriersatdischargeCollaboratednext stepswith patientExplain thepurpose ofmedicationsDialogueEyecontactCommunicationBesidereportSay"Thankyou"TrustEducationonMedicationEducationBarriersatdischargeLownoiselevelsDoctorsname is onWhiteboardPatientGoalReflectiveListeningIntroducetechnologyStafflisten tocaresValidateEmotionsExplain pt'sresponsibilityin postdischargehealthIntroduceyourselfPatientfocusedcareBarriersathomeDailybathsEncouragePatientstoryPain wellcontrolledWhiteboardhas nursesnamePatient playsactive role indecisionmakingPatientunderstandplan ofcarePlan ofcareAssistancein roomCleanRoomWhiteboardis up-to-dateAcknowledgementEmpathyPatientAdvocacyCustomerserviceWrittendischargeinstructionsCourteousLoyaltyRespectAssessdischargeneedsClearCommunicationEnsuringcomfortEnsuringsafetyCustomizedCareThankyouHourlyroundingAddresspainQuickresponsefor calllightsSide effectsofmedicationsDailypatientgoalWrittensymptoms tolook for afterdischargeSet anagendaPersoncenteredcommentBarriersatdischargeCollaboratednext stepswith patientExplain thepurpose ofmedicationsDialogueEyecontactCommunicationBesidereportSay"Thankyou"TrustEducationonMedicationEducationBarriersatdischargeLownoiselevelsDoctorsname is onWhiteboardPatientGoalReflectiveListeningIntroducetechnologyStafflisten tocaresValidateEmotionsExplain pt'sresponsibilityin postdischargehealthIntroduceyourselfPatientfocusedcareBarriersathomeDailybathsEncouragePatientstoryPain wellcontrolledWhiteboardhas nursesnamePatient playsactive role indecisionmakingPatientunderstandplan ofcarePlan ofcareAssistancein roomCleanRoomWhiteboardis up-to-dateAcknowledgementEmpathyPatientAdvocacyCustomerserviceWrittendischargeinstructionsCourteousLoyaltyRespectAssessdischargeneedsClearCommunicationEnsuringcomfortEnsuringsafetyCustomizedCareThankyouHourlyroundingAddresspainQuickresponsefor calllightsSide effectsofmedicationsDailypatientgoal

Patient Experience Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Written symptoms to look for after discharge
  2. Set an agenda
  3. Person centered comment
  4. Barriers at discharge
  5. Collaborated next steps with patient
  6. Explain the purpose of medications
  7. Dialogue
  8. Eye contact
  9. Communication
  10. Beside report
  11. Say "Thank you"
  12. Trust
  13. Education on Medication
  14. Education
  15. Barriers at discharge
  16. Low noise levels
  17. Doctors name is on Whiteboard
  18. Patient Goal
  19. Reflective Listening
  20. Introduce technology
  21. Staff listen to cares
  22. Validate Emotions
  23. Explain pt's responsibility in post discharge health
  24. Introduce yourself
  25. Patient focused care
  26. Barriers at home
  27. Daily baths
  28. Encourage Patient story
  29. Pain well controlled
  30. Whiteboard has nurses name
  31. Patient plays active role in decision making
  32. Patient understand plan of care
  33. Plan of care
  34. Assistance in room
  35. Clean Room
  36. Whiteboard is up-to-date
  37. Acknowledgement
  38. Empathy
  39. Patient Advocacy
  40. Customer service
  41. Written discharge instructions
  42. Courteous
  43. Loyalty
  44. Respect
  45. Assess discharge needs
  46. Clear Communication
  47. Ensuring comfort
  48. Ensuring safety
  49. Customized Care
  50. Thank you
  51. Hourly rounding
  52. Address pain
  53. Quick response for call lights
  54. Side effects of medications
  55. Daily patient goal