Guest Relations BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Unrestricted Rate Change or Cancellation
2. In-House CRO Issue
3. Escalations/Transfer to SCM
4. Hotel Restricted Rate Change or Cancellation
5. Unhonored Reservations
6. Book Early Save Cancellation
7. CHSRO Reservation Issues
8. General Reservation Issues
9. Group Complaints
10. PHLRO Reservation Issues
11. No Show Billing Issues
12. Guest Relations Reservation Issues
13. Service Quality Staff Services Issue
14. Service Quality Cleanliness Issue
15. Service Quality Noise Issue
16. Employee Issues
17. ADA/DDA Issue
18. In-House No MOD Issues
19. Utility Outage Issues
20. Folio Requests
21. Unhonored Room Types
22. SLCRO Reservation Issues
23. Service Quality Overall Stay Issue
24. WEBRO Reservation Issues