Guest Relations BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Service Quality Cleanliness Issue
2. General Reservation Issues
3. SLCRO Reservation Issues
4. Book Early Save Cancellation
5. Folio Requests
6. No Show Billing Issues
7. Employee Issues
8. In-House No MOD Issues
9. PHLRO Reservation Issues
10. ADA/DDA Issue
11. WEBRO Reservation Issues
12. Service Quality Noise Issue
13. Unhonored Room Types
14. CHSRO Reservation Issues
15. Guest Relations Reservation Issues
16. Utility Outage Issues
17. Unhonored Reservations
18. Escalations/Transfer to SCM
19. In-House CRO Issue
20. Unrestricted Rate Change or Cancellation
21. Service Quality Staff Services Issue
22. Group Complaints
23. Service Quality Overall Stay Issue
24. Hotel Restricted Rate Change or Cancellation