UtilityOutageIssuesUnhonoredRoomTypesEscalations/Transferto SCMFolioRequestsNo ShowBillingIssuesHotelRestrictedRate ChangeorCancellationIn-HouseNo MODIssuesServiceQualityNoiseIssueGeneralReservationIssuesADA/DDAIssueSLCROReservationIssuesServiceQuality StaffServicesIssueBook EarlySaveCancellationCHSROReservationIssuesWEBROReservationIssuesServiceQualityOverallStay IssueUnhonoredReservationsGroupComplaintsIn-HouseCROIssueEmployeeIssuesGuestRelationsReservationIssuesServiceQualityCleanlinessIssueUnrestrictedRateChange orCancellationPHLROReservationIssuesUtilityOutageIssuesUnhonoredRoomTypesEscalations/Transferto SCMFolioRequestsNo ShowBillingIssuesHotelRestrictedRate ChangeorCancellationIn-HouseNo MODIssuesServiceQualityNoiseIssueGeneralReservationIssuesADA/DDAIssueSLCROReservationIssuesServiceQuality StaffServicesIssueBook EarlySaveCancellationCHSROReservationIssuesWEBROReservationIssuesServiceQualityOverallStay IssueUnhonoredReservationsGroupComplaintsIn-HouseCROIssueEmployeeIssuesGuestRelationsReservationIssuesServiceQualityCleanlinessIssueUnrestrictedRateChange orCancellationPHLROReservationIssues

Guest Relations BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Utility Outage Issues
  2. Unhonored Room Types
  3. Escalations/Transfer to SCM
  4. Folio Requests
  5. No Show Billing Issues
  6. Hotel Restricted Rate Change or Cancellation
  7. In-House No MOD Issues
  8. Service Quality Noise Issue
  9. General Reservation Issues
  10. ADA/DDA Issue
  11. SLCRO Reservation Issues
  12. Service Quality Staff Services Issue
  13. Book Early Save Cancellation
  14. CHSRO Reservation Issues
  15. WEBRO Reservation Issues
  16. Service Quality Overall Stay Issue
  17. Unhonored Reservations
  18. Group Complaints
  19. In-House CRO Issue
  20. Employee Issues
  21. Guest Relations Reservation Issues
  22. Service Quality Cleanliness Issue
  23. Unrestricted Rate Change or Cancellation
  24. PHLRO Reservation Issues