UnhonoredReservationsSLCROReservationIssuesNo ShowBillingIssuesServiceQuality StaffServicesIssueEscalations/Transferto SCMBook EarlySaveCancellationHotelRestrictedRate ChangeorCancellationCHSROReservationIssuesServiceQualityCleanlinessIssueWEBROReservationIssuesIn-HouseNo MODIssuesEmployeeIssuesGuestRelationsReservationIssuesADA/DDAIssuePHLROReservationIssuesServiceQualityOverallStay IssueGeneralReservationIssuesFolioRequestsUtilityOutageIssuesIn-HouseCROIssueUnrestrictedRateChange orCancellationServiceQualityNoiseIssueGroupComplaintsUnhonoredRoomTypesUnhonoredReservationsSLCROReservationIssuesNo ShowBillingIssuesServiceQuality StaffServicesIssueEscalations/Transferto SCMBook EarlySaveCancellationHotelRestrictedRate ChangeorCancellationCHSROReservationIssuesServiceQualityCleanlinessIssueWEBROReservationIssuesIn-HouseNo MODIssuesEmployeeIssuesGuestRelationsReservationIssuesADA/DDAIssuePHLROReservationIssuesServiceQualityOverallStay IssueGeneralReservationIssuesFolioRequestsUtilityOutageIssuesIn-HouseCROIssueUnrestrictedRateChange orCancellationServiceQualityNoiseIssueGroupComplaintsUnhonoredRoomTypes

Guest Relations BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Unhonored Reservations
  2. SLCRO Reservation Issues
  3. No Show Billing Issues
  4. Service Quality Staff Services Issue
  5. Escalations/Transfer to SCM
  6. Book Early Save Cancellation
  7. Hotel Restricted Rate Change or Cancellation
  8. CHSRO Reservation Issues
  9. Service Quality Cleanliness Issue
  10. WEBRO Reservation Issues
  11. In-House No MOD Issues
  12. Employee Issues
  13. Guest Relations Reservation Issues
  14. ADA/DDA Issue
  15. PHLRO Reservation Issues
  16. Service Quality Overall Stay Issue
  17. General Reservation Issues
  18. Folio Requests
  19. Utility Outage Issues
  20. In-House CRO Issue
  21. Unrestricted Rate Change or Cancellation
  22. Service Quality Noise Issue
  23. Group Complaints
  24. Unhonored Room Types