Guest Relations BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Service Quality Cleanliness Issue
2. PHLRO Reservation Issues
3. Book Early Save Cancellation
4. Utility Outage Issues
5. CHSRO Reservation Issues
6. ADA/DDA Issue
7. In-House No MOD Issues
8. Employee Issues
9. Folio Requests
10. General Reservation Issues
11. Hotel Restricted Rate Change or Cancellation
12. Unrestricted Rate Change or Cancellation
13. Service Quality Staff Services Issue
14. Unhonored Reservations
15. Group Complaints
16. SLCRO Reservation Issues
17. Service Quality Overall Stay Issue
18. Escalations/Transfer to SCM
19. In-House CRO Issue
20. WEBRO Reservation Issues
21. Guest Relations Reservation Issues
22. No Show Billing Issues
23. Unhonored Room Types
24. Service Quality Noise Issue