Achieved4.5 callsper hour forthe weekHave under30 sec holdfor theweekCustomersaid yourname onverbatimLearnedsomethingnew about ateammemberCustomersaidhappy inverbatimAchieved4 calls perhour forthe week5 perfect5surveysHadperfectattendanceReceived5surveysHelped apeer inteam chatCustomersaid youwere patienton verbatimCustomersaid you dida great jobon verbatimNameone rallytopic Have under20 sec acwfor theweekHad under20 secaverage forACW for theweek5AALsUsed thesurveyclosingCustomersaid youwere politein a verbatimHad zerotimecardcorrections92% orbetterAdherencefor the weekUsed KBbeforecalling HelpQueueCustomersaid youwereknowledgableCustomersaid youwere friendlyon verbatimCustomersaid youwere helpfulon surveyverbatimAcknowledgedcustomertenureUsedKBAchieved4.5 callsper hour forthe weekHave under30 sec holdfor theweekCustomersaid yourname onverbatimLearnedsomethingnew about ateammemberCustomersaidhappy inverbatimAchieved4 calls perhour forthe week5 perfect5surveysHadperfectattendanceReceived5surveysHelped apeer inteam chatCustomersaid youwere patienton verbatimCustomersaid you dida great jobon verbatimNameone rallytopicHave under20 sec acwfor theweekHad under20 secaverage forACW for theweek5AALsUsed thesurveyclosingCustomersaid youwere politein a verbatimHad zerotimecardcorrections92% orbetterAdherencefor the weekUsed KBbeforecalling HelpQueueCustomersaid youwereknowledgableCustomersaid youwere friendlyon verbatimCustomersaid youwere helpfulon surveyverbatimAcknowledgedcustomertenureUsedKB

Week one Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Achieved 4.5 calls per hour for the week
  2. Have under 30 sec hold for the week
  3. Customer said your name on verbatim
  4. Learned something new about a team member
  5. Customer said happy in verbatim
  6. Achieved 4 calls per hour for the week
  7. 5 perfect 5 surveys
  8. Had perfect attendance
  9. Received 5 surveys
  10. Helped a peer in team chat
  11. Customer said you were patient on verbatim
  12. Customer said you did a great job on verbatim
  13. Name one rally topic
  14. Had under 20 sec average for ACW for the week
    Have under 20 sec acw for the week
  15. 5 AALs
  16. Used the survey closing
  17. Customer said you were polite in a verbatim
  18. Had zero timecard corrections
  19. 92% or better Adherence for the week
  20. Used KB before calling Help Queue
  21. Customer said you were knowledgable
  22. Customer said you were friendly on verbatim
  23. Customer said you were helpful on survey verbatim
  24. Acknowledged customer tenure
  25. Used KB