Customersaid youwere helpfulon surveyverbatimCustomersaid you dida great jobon verbatim5 perfect5surveysNameone rallytopicCustomersaid youwere friendlyon verbatimHave under30 sec holdfor theweekLearnedsomethingnew about ateammember5AALsAchieved4.5 callsper hour forthe weekCustomersaid yourname onverbatimCustomersaid youwere patienton verbatimCustomersaid youwere politein a verbatimAcknowledgedcustomertenureUsed KBbeforecalling HelpQueue92% orbetterAdherencefor the weekAchieved4 calls perhour forthe weekHad zerotimecardcorrectionsHadperfectattendanceUsed thesurveyclosingHelped apeer inteam chat Have under20 sec acwfor theweekHad under20 secaverage forACW for theweekUsedKBCustomersaid youwereknowledgableReceived5surveysCustomersaidhappy inverbatimCustomersaid youwere helpfulon surveyverbatimCustomersaid you dida great jobon verbatim5 perfect5surveysNameone rallytopicCustomersaid youwere friendlyon verbatimHave under30 sec holdfor theweekLearnedsomethingnew about ateammember5AALsAchieved4.5 callsper hour forthe weekCustomersaid yourname onverbatimCustomersaid youwere patienton verbatimCustomersaid youwere politein a verbatimAcknowledgedcustomertenureUsed KBbeforecalling HelpQueue92% orbetterAdherencefor the weekAchieved4 calls perhour forthe weekHad zerotimecardcorrectionsHadperfectattendanceUsed thesurveyclosingHelped apeer inteam chatHave under20 sec acwfor theweekHad under20 secaverage forACW for theweekUsedKBCustomersaid youwereknowledgableReceived5surveysCustomersaidhappy inverbatim

Week one Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer said you were helpful on survey verbatim
  2. Customer said you did a great job on verbatim
  3. 5 perfect 5 surveys
  4. Name one rally topic
  5. Customer said you were friendly on verbatim
  6. Have under 30 sec hold for the week
  7. Learned something new about a team member
  8. 5 AALs
  9. Achieved 4.5 calls per hour for the week
  10. Customer said your name on verbatim
  11. Customer said you were patient on verbatim
  12. Customer said you were polite in a verbatim
  13. Acknowledged customer tenure
  14. Used KB before calling Help Queue
  15. 92% or better Adherence for the week
  16. Achieved 4 calls per hour for the week
  17. Had zero timecard corrections
  18. Had perfect attendance
  19. Used the survey closing
  20. Helped a peer in team chat
  21. Had under 20 sec average for ACW for the week
    Have under 20 sec acw for the week
  22. Used KB
  23. Customer said you were knowledgable
  24. Received 5 surveys
  25. Customer said happy in verbatim