Achieved4.5 callsper hour forthe week Have under20 sec acwfor theweekHad under20 secaverage forACW for theweek5 perfect5surveysAcknowledgedcustomertenureHelped apeer inteam chatNameone rallytopicAchieved4 calls perhour forthe weekUsed thesurveyclosing92% orbetterAdherencefor the weekUsedKBHadperfectattendanceCustomersaid you dida great jobon verbatimUsed KBbeforecalling HelpQueue5AALsCustomersaid youwere friendlyon verbatimCustomersaid youwereknowledgableReceived5surveysCustomersaid youwere helpfulon surveyverbatimCustomersaid youwere patienton verbatimHad zerotimecardcorrectionsLearnedsomethingnew about ateammemberCustomersaid youwere politein a verbatimCustomersaidhappy inverbatimCustomersaid yourname onverbatimHave under30 sec holdfor theweekAchieved4.5 callsper hour forthe weekHave under20 sec acwfor theweekHad under20 secaverage forACW for theweek5 perfect5surveysAcknowledgedcustomertenureHelped apeer inteam chatNameone rallytopicAchieved4 calls perhour forthe weekUsed thesurveyclosing92% orbetterAdherencefor the weekUsedKBHadperfectattendanceCustomersaid you dida great jobon verbatimUsed KBbeforecalling HelpQueue5AALsCustomersaid youwere friendlyon verbatimCustomersaid youwereknowledgableReceived5surveysCustomersaid youwere helpfulon surveyverbatimCustomersaid youwere patienton verbatimHad zerotimecardcorrectionsLearnedsomethingnew about ateammemberCustomersaid youwere politein a verbatimCustomersaidhappy inverbatimCustomersaid yourname onverbatimHave under30 sec holdfor theweek

Week one Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Achieved 4.5 calls per hour for the week
  2. Had under 20 sec average for ACW for the week
    Have under 20 sec acw for the week
  3. 5 perfect 5 surveys
  4. Acknowledged customer tenure
  5. Helped a peer in team chat
  6. Name one rally topic
  7. Achieved 4 calls per hour for the week
  8. Used the survey closing
  9. 92% or better Adherence for the week
  10. Used KB
  11. Had perfect attendance
  12. Customer said you did a great job on verbatim
  13. Used KB before calling Help Queue
  14. 5 AALs
  15. Customer said you were friendly on verbatim
  16. Customer said you were knowledgable
  17. Received 5 surveys
  18. Customer said you were helpful on survey verbatim
  19. Customer said you were patient on verbatim
  20. Had zero timecard corrections
  21. Learned something new about a team member
  22. Customer said you were polite in a verbatim
  23. Customer said happy in verbatim
  24. Customer said your name on verbatim
  25. Have under 30 sec hold for the week