(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer said your name on verbatim
Used KB before calling Help Queue
Customer said happy in verbatim
Acknowledged customer tenure
Used the survey closing
Helped a peer in team chat
Have under 30 sec hold for the week
Learned something new about a team member
Customer said you were polite in a verbatim
Received 5 surveys
Customer said you were helpful on survey verbatim
Customer said you were knowledgable
92% or better Adherence for the week
Customer said you did a great job on verbatim
Achieved 4.5 calls per hour for the week
Had under 20 sec average for ACW for the week
Have under 20 sec acw for the week
