Had zerotimecardcorrectionsAchieved4 calls perhour forthe week5AALsCustomersaid youwere friendlyon verbatim5 perfect5surveysCustomersaid youwereknowledgableReceived5surveysLearnedsomethingnew about ateammemberCustomersaid youwere helpfulon surveyverbatimHave under30 sec holdfor theweekCustomersaidhappy inverbatimCustomersaid you dida great jobon verbatimUsed thesurveyclosingAcknowledgedcustomertenureHelped apeer inteam chatCustomersaid yourname onverbatimCustomersaid youwere politein a verbatimUsedKBUsed KBbeforecalling HelpQueue92% orbetterAdherencefor the weekNameone rallytopic Have under20 sec acwfor theweekHad under20 secaverage forACW for theweekHadperfectattendanceAchieved4.5 callsper hour forthe weekCustomersaid youwere patienton verbatimHad zerotimecardcorrectionsAchieved4 calls perhour forthe week5AALsCustomersaid youwere friendlyon verbatim5 perfect5surveysCustomersaid youwereknowledgableReceived5surveysLearnedsomethingnew about ateammemberCustomersaid youwere helpfulon surveyverbatimHave under30 sec holdfor theweekCustomersaidhappy inverbatimCustomersaid you dida great jobon verbatimUsed thesurveyclosingAcknowledgedcustomertenureHelped apeer inteam chatCustomersaid yourname onverbatimCustomersaid youwere politein a verbatimUsedKBUsed KBbeforecalling HelpQueue92% orbetterAdherencefor the weekNameone rallytopicHave under20 sec acwfor theweekHad under20 secaverage forACW for theweekHadperfectattendanceAchieved4.5 callsper hour forthe weekCustomersaid youwere patienton verbatim

Week one Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had zero timecard corrections
  2. Achieved 4 calls per hour for the week
  3. 5 AALs
  4. Customer said you were friendly on verbatim
  5. 5 perfect 5 surveys
  6. Customer said you were knowledgable
  7. Received 5 surveys
  8. Learned something new about a team member
  9. Customer said you were helpful on survey verbatim
  10. Have under 30 sec hold for the week
  11. Customer said happy in verbatim
  12. Customer said you did a great job on verbatim
  13. Used the survey closing
  14. Acknowledged customer tenure
  15. Helped a peer in team chat
  16. Customer said your name on verbatim
  17. Customer said you were polite in a verbatim
  18. Used KB
  19. Used KB before calling Help Queue
  20. 92% or better Adherence for the week
  21. Name one rally topic
  22. Had under 20 sec average for ACW for the week
    Have under 20 sec acw for the week
  23. Had perfect attendance
  24. Achieved 4.5 calls per hour for the week
  25. Customer said you were patient on verbatim