• Employeegets anapology froma patient• “Can’tyou justship it?”I want totalk to themanager• “We’releavingtown, I needit today”• “Why do Ineed aprescription?”• Someonecomplainsit’s too cold• “Howlate areyouopen?”• “Do youdooxygen?”• “My dog/catate/bit/clawedmy tubing• “Is thiscovered bymyinsurance?”• “I needto pick upmy cpap”Someonesays it’stoo hot• See aco-workereatingchocolate• “I lostmy____ “• Rx withnodiagnosiscode• Two co-workers havethe samecolor shirtand pants• “I shouldn’tneed an Rx,that’s onlyformedications”• “I’ve neverneeded aprescriptionbefore”• Patientsays theyneed aCPACK• “I neverhad to dothatbefore• “Do youhave adirectnumber?”• “Thankyou forwhat youdo”• Employeedoes 4cpap setupsin one day• “Mydoctorsaid it’scovered!”• Employeegets anapology froma patient• “Can’tyou justship it?”I want totalk to themanager• “We’releavingtown, I needit today”• “Why do Ineed aprescription?”• Someonecomplainsit’s too cold• “Howlate areyouopen?”• “Do youdooxygen?”• “My dog/catate/bit/clawedmy tubing• “Is thiscovered bymyinsurance?”• “I needto pick upmy cpap”Someonesays it’stoo hot• See aco-workereatingchocolate• “I lostmy____ “• Rx withnodiagnosiscode• Two co-workers havethe samecolor shirtand pants• “I shouldn’tneed an Rx,that’s onlyformedications”• “I’ve neverneeded aprescriptionbefore”• Patientsays theyneed aCPACK• “I neverhad to dothatbefore• “Do youhave adirectnumber?”• “Thankyou forwhat youdo”• Employeedoes 4cpap setupsin one day• “Mydoctorsaid it’scovered!”

CPAP store - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. • Employee gets an apology from a patient
  2. • “Can’t you just ship it?”
  3. I want to talk to the manager
  4. • “We’re leaving town, I need it today”
  5. • “Why do I need a prescription?”
  6. • Someone complains it’s too cold
  7. • “How late are you open?”
  8. • “Do you do oxygen?”
  9. • “My dog/cat ate/bit/clawed my tubing
  10. • “Is this covered by my insurance?”
  11. • “I need to pick up my cpap”
  12. • Someone says it’s too hot
  13. • See a co-worker eating chocolate
  14. • “I lost my ____ “
  15. • Rx with no diagnosis code
  16. • Two co-workers have the same color shirt and pants
  17. • “I shouldn’t need an Rx, that’s only for medications”
  18. • “I’ve never needed a prescription before”
  19. • Patient says they need a CPACK
  20. • “I never had to do that before
  21. • “Do you have a direct number?”
  22. • “Thank you for what you do”
  23. • Employee does 4 cpap setups in one day
  24. • “My doctor said it’s covered!”