• Patientsays theyneed aCPACK• “Thankyou forwhat youdo”• “Howlate areyouopen?”• “My dog/catate/bit/clawedmy tubing• Employeegets anapology froma patient• Employeedoes 4cpap setupsin one day• “I neverhad to dothatbefore• Someonecomplainsit’s too cold• “Can’tyou justship it?”• “I shouldn’tneed an Rx,that’s onlyformedications”Someonesays it’stoo hot• “I’ve neverneeded aprescriptionbefore”• See aco-workereatingchocolate• Two co-workers havethe samecolor shirtand pants• “Do youdooxygen?”• “We’releavingtown, I needit today”I want totalk to themanager• Rx withnodiagnosiscode• “Is thiscovered bymyinsurance?”• “I lostmy____ “• “Why do Ineed aprescription?”• “Do youhave adirectnumber?”• “Mydoctorsaid it’scovered!”• “I needto pick upmy cpap”• Patientsays theyneed aCPACK• “Thankyou forwhat youdo”• “Howlate areyouopen?”• “My dog/catate/bit/clawedmy tubing• Employeegets anapology froma patient• Employeedoes 4cpap setupsin one day• “I neverhad to dothatbefore• Someonecomplainsit’s too cold• “Can’tyou justship it?”• “I shouldn’tneed an Rx,that’s onlyformedications”Someonesays it’stoo hot• “I’ve neverneeded aprescriptionbefore”• See aco-workereatingchocolate• Two co-workers havethe samecolor shirtand pants• “Do youdooxygen?”• “We’releavingtown, I needit today”I want totalk to themanager• Rx withnodiagnosiscode• “Is thiscovered bymyinsurance?”• “I lostmy____ “• “Why do Ineed aprescription?”• “Do youhave adirectnumber?”• “Mydoctorsaid it’scovered!”• “I needto pick upmy cpap”

CPAP store - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. • Patient says they need a CPACK
  2. • “Thank you for what you do”
  3. • “How late are you open?”
  4. • “My dog/cat ate/bit/clawed my tubing
  5. • Employee gets an apology from a patient
  6. • Employee does 4 cpap setups in one day
  7. • “I never had to do that before
  8. • Someone complains it’s too cold
  9. • “Can’t you just ship it?”
  10. • “I shouldn’t need an Rx, that’s only for medications”
  11. • Someone says it’s too hot
  12. • “I’ve never needed a prescription before”
  13. • See a co-worker eating chocolate
  14. • Two co-workers have the same color shirt and pants
  15. • “Do you do oxygen?”
  16. • “We’re leaving town, I need it today”
  17. I want to talk to the manager
  18. • Rx with no diagnosis code
  19. • “Is this covered by my insurance?”
  20. • “I lost my ____ “
  21. • “Why do I need a prescription?”
  22. • “Do you have a direct number?”
  23. • “My doctor said it’s covered!”
  24. • “I need to pick up my cpap”