Submitted Settlement Reage + MPAY MPAY on 2+ Accounts language line + payment Full Balance Payment Customer stated previous call disconnected (Complaint) DMP + Bucket Payment Customer states interest rate is too high (Complaint) Received 100% on a Quality Customer not receiving statements (Complaint) Customer Misinformed by previous Agent (Complaint) Gradual Up to Date + MPAY Short term program + MPAY Transfer to CET Reduced Pay Plan + MPAY DEMN Customer Hung Up without Verifying Total due + MPAY Submitted 2 Complaints for one customer Customer stated we don't have programs to help (Complaint) BKO Customer stated online banking did not work Submitted CSA for Annual Fee Submitted 3 complaints on one call Submitted Settlement Reage + MPAY MPAY on 2+ Accounts language line + payment Full Balance Payment Customer stated previous call disconnected (Complaint) DMP + Bucket Payment Customer states interest rate is too high (Complaint) Received 100% on a Quality Customer not receiving statements (Complaint) Customer Misinformed by previous Agent (Complaint) Gradual Up to Date + MPAY Short term program + MPAY Transfer to CET Reduced Pay Plan + MPAY DEMN Customer Hung Up without Verifying Total due + MPAY Submitted 2 Complaints for one customer Customer stated we don't have programs to help (Complaint) BKO Customer stated online banking did not work Submitted CSA for Annual Fee Submitted 3 complaints on one call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Submitted Settlement
Reage + MPAY
MPAY on 2+ Accounts
language line + payment
Full Balance Payment
Customer stated previous call disconnected (Complaint)
DMP + Bucket Payment
Customer states interest rate is too high (Complaint)
Received 100% on a Quality
Customer not receiving statements (Complaint)
Customer Misinformed by previous Agent (Complaint)
Gradual Up to Date + MPAY
Short term program + MPAY
Transfer to CET
Reduced Pay Plan + MPAY
DEMN
Customer Hung Up without Verifying
Total due + MPAY
Submitted 2 Complaints for one customer
Customer stated we don't have programs to help (Complaint)
BKO
Customer stated online banking did not work
Submitted CSA for Annual Fee
Submitted 3 complaints on one call