Employeegets anapology froma patient“Does thiscome in adifferentcolor?”Rx withnodiagnosiscode“I’venever hada co-paybefore”"Do youhave adirectnumber?”"We’releavingtown, I needit today"Co-workersays “is itFridayyet?”“Do youworkhere?”“Thankyou forwhat youdo”Someonecomplainsit’s toocoldConstructionsounds"I shouldn’tneed an Rx,that’s onlyformedications”Someonesays it’stoo hotSee a co-workereatingchocolate“I can getthischeaperonline”“____knowswhat Iget”"No onetold methat”Patientsays“You’re alife saver”“Is thiscovered bymyinsurance?”“Mydoctorsaid it’scovered!”"I neverhad to dothatbefore"“Why doI have abill?”“How lateare youopen?”Patientcommentsabout theweatherEmployeegets anapology froma patient“Does thiscome in adifferentcolor?”Rx withnodiagnosiscode“I’venever hada co-paybefore”"Do youhave adirectnumber?”"We’releavingtown, I needit today"Co-workersays “is itFridayyet?”“Do youworkhere?”“Thankyou forwhat youdo”Someonecomplainsit’s toocoldConstructionsounds"I shouldn’tneed an Rx,that’s onlyformedications”Someonesays it’stoo hotSee a co-workereatingchocolate“I can getthischeaperonline”“____knowswhat Iget”"No onetold methat”Patientsays“You’re alife saver”“Is thiscovered bymyinsurance?”“Mydoctorsaid it’scovered!”"I neverhad to dothatbefore"“Why doI have abill?”“How lateare youopen?”Patientcommentsabout theweather

"Things We Hear & See" CMW - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Employee gets an apology from a patient
  2. “Does this come in a different color?”
  3. Rx with no diagnosis code
  4. “I’ve never had a co-pay before”
  5. "Do you have a direct number?”
  6. "We’re leaving town, I need it today"
  7. Co-worker says “is it Friday yet?”
  8. “Do you work here?”
  9. “Thank you for what you do”
  10. Someone complains it’s too cold
  11. Construction sounds
  12. "I shouldn’t need an Rx, that’s only for medications”
  13. Someone says it’s too hot
  14. See a co-worker eating chocolate
  15. “I can get this cheaper online”
  16. “____ knows what I get”
  17. "No one told me that”
  18. Patient says “You’re a life saver”
  19. “Is this covered by my insurance?”
  20. “My doctor said it’s covered!”
  21. "I never had to do that before"
  22. “Why do I have a bill?”
  23. “How late are you open?”
  24. Patient comments about the weather