(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Settlement
driven
Customer Advocate
Detractor
Reviewing sale reports
To identify area’s of improvement
Improves
+60
Promotor
AAMI
Free!
Obsessed
NPS
Free!
Australian Financial Complaints Authority
complaints
To identify customers trying to commit fraud
Net Promotor Score
Cost of Churn
Bingle
Suncorp/GIO
When a customer gets their lawyer involved
Australian Financial Cooking Authority
Voice of Consumer
An expression of dissatisfaction
Lodgement
focus groups
Surveys
Would you recommend Suncorp to you family and friends ?
Rachel
Net Promotor Survey
Voice of Customer
Accessibility @ Suncorp
How satisfied were you with your claim experience?
