ObsessedVoice ofConsumerNetPromotorSurveyAustralianFinancialComplaintsAuthorityPromotorAAMITo identifycustomerstrying tocommit fraudLodgementWhen acustomergets theirlawyerinvolvedReviewingsalereportsCustomerAdvocateRachelleRachelFree!Would yourecommendSuncorp toyou familyand friends ?BingleAn expressionofdissatisfactionDetractorfocusgroupsTo identifyarea’s ofimprovementFree!AustralianFinancialCookingAuthority+60SettlementCustomerExperienceDriverNetPromotorScoreCost ofChurncomplaintsSurveysAccessibility@ SuncorpImprovesdrivenNPSVoice ofCustomerSuncorp/GIOHow satisfiedwere you withyour claimexperience?ObsessedVoice ofConsumerNetPromotorSurveyAustralianFinancialComplaintsAuthorityPromotorAAMITo identifycustomerstrying tocommit fraudLodgementWhen acustomergets theirlawyerinvolvedReviewingsalereportsCustomerAdvocateRachelleRachelFree!Would yourecommendSuncorp toyou familyand friends ?BingleAn expressionofdissatisfactionDetractorfocusgroupsTo identifyarea’s ofimprovementFree!AustralianFinancialCookingAuthority+60SettlementCustomerExperienceDriverNetPromotorScoreCost ofChurncomplaintsSurveysAccessibility@ SuncorpImprovesdrivenNPSVoice ofCustomerSuncorp/GIOHow satisfiedwere you withyour claimexperience?

Customer Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Obsessed
  2. Voice of Consumer
  3. Net Promotor Survey
  4. Australian Financial Complaints Authority
  5. Promotor
  6. AAMI
  7. To identify customers trying to commit fraud
  8. Lodgement
  9. When a customer gets their lawyer involved
  10. Reviewing sale reports
  11. Customer Advocate
  12. Rachelle
  13. Rachel
  14. Free!
  15. Would you recommend Suncorp to you family and friends ?
  16. Bingle
  17. An expression of dissatisfaction
  18. Detractor
  19. focus groups
  20. To identify area’s of improvement
  21. Free!
  22. Australian Financial Cooking Authority
  23. +60
  24. Settlement
  25. Customer Experience Driver
  26. Net Promotor Score
  27. Cost of Churn
  28. complaints
  29. Surveys
  30. Accessibility @ Suncorp
  31. Improves
  32. driven
  33. NPS
  34. Voice of Customer
  35. Suncorp/GIO
  36. How satisfied were you with your claim experience?