(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Reviewing sale reports
NPS
Voice of Customer
To identify customers trying to commit fraud
Lodgement
Voice of Consumer
driven
Rachelle
Australian Financial Complaints Authority
Net Promotor Score
Obsessed
Free!
Customer Advocate
An expression of dissatisfaction
focus groups
Customer Experience Driver
Australian Financial Cooking Authority
Accessibility @ Suncorp
Net Promotor Survey
Detractor
To identify area’s of improvement
When a customer gets their lawyer involved
Suncorp/GIO
+60
Would you recommend Suncorp to you family and friends ?
Improves
Settlement
Cost of Churn
How satisfied were you with your claim experience?
