RachelfocusgroupsHow satisfiedwere you withyour claimexperience?CustomerExperienceDriverReviewingsalereportsRachelleAustralianFinancialComplaintsAuthorityWould yourecommendSuncorp toyou familyand friends ?BingleVoice ofConsumerdrivenCustomerAdvocateSurveysLodgementAAMIDetractorAn expressionofdissatisfactionFree!NetPromotorScoreCost ofChurnSettlementFree!When acustomergets theirlawyerinvolvedTo identifyarea’s ofimprovement+60Accessibility@ SuncorpTo identifycustomerstrying tocommit fraudNetPromotorSurveyAustralianFinancialCookingAuthorityObsessedPromotorSuncorp/GIOcomplaintsVoice ofCustomerNPSImprovesRachelfocusgroupsHow satisfiedwere you withyour claimexperience?CustomerExperienceDriverReviewingsalereportsRachelleAustralianFinancialComplaintsAuthorityWould yourecommendSuncorp toyou familyand friends ?BingleVoice ofConsumerdrivenCustomerAdvocateSurveysLodgementAAMIDetractorAn expressionofdissatisfactionFree!NetPromotorScoreCost ofChurnSettlementFree!When acustomergets theirlawyerinvolvedTo identifyarea’s ofimprovement+60Accessibility@ SuncorpTo identifycustomerstrying tocommit fraudNetPromotorSurveyAustralianFinancialCookingAuthorityObsessedPromotorSuncorp/GIOcomplaintsVoice ofCustomerNPSImproves

Customer Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rachel
  2. focus groups
  3. How satisfied were you with your claim experience?
  4. Customer Experience Driver
  5. Reviewing sale reports
  6. Rachelle
  7. Australian Financial Complaints Authority
  8. Would you recommend Suncorp to you family and friends ?
  9. Bingle
  10. Voice of Consumer
  11. driven
  12. Customer Advocate
  13. Surveys
  14. Lodgement
  15. AAMI
  16. Detractor
  17. An expression of dissatisfaction
  18. Free!
  19. Net Promotor Score
  20. Cost of Churn
  21. Settlement
  22. Free!
  23. When a customer gets their lawyer involved
  24. To identify area’s of improvement
  25. +60
  26. Accessibility @ Suncorp
  27. To identify customers trying to commit fraud
  28. Net Promotor Survey
  29. Australian Financial Cooking Authority
  30. Obsessed
  31. Promotor
  32. Suncorp/GIO
  33. complaints
  34. Voice of Customer
  35. NPS
  36. Improves