CustomerExperienceDriverCustomerAdvocatePromotorfocusgroupsReviewingsalereportsVoice ofCustomerAustralianFinancialCookingAuthorityAccessibility@ SuncorpObsessedAAMIBingleAn expressionofdissatisfactionAustralianFinancialComplaintsAuthoritySurveysRachelleLodgementDetractor+60NetPromotorScoreWhen acustomergets theirlawyerinvolvedFree!complaintsVoice ofConsumerdrivenTo identifycustomerstrying tocommit fraudRachelSuncorp/GIOWould yourecommendSuncorp toyou familyand friends ?How satisfiedwere you withyour claimexperience?NetPromotorSurveyCost ofChurnTo identifyarea’s ofimprovementImprovesSettlementFree!NPSCustomerExperienceDriverCustomerAdvocatePromotorfocusgroupsReviewingsalereportsVoice ofCustomerAustralianFinancialCookingAuthorityAccessibility@ SuncorpObsessedAAMIBingleAn expressionofdissatisfactionAustralianFinancialComplaintsAuthoritySurveysRachelleLodgementDetractor+60NetPromotorScoreWhen acustomergets theirlawyerinvolvedFree!complaintsVoice ofConsumerdrivenTo identifycustomerstrying tocommit fraudRachelSuncorp/GIOWould yourecommendSuncorp toyou familyand friends ?How satisfiedwere you withyour claimexperience?NetPromotorSurveyCost ofChurnTo identifyarea’s ofimprovementImprovesSettlementFree!NPS

Customer Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Experience Driver
  2. Customer Advocate
  3. Promotor
  4. focus groups
  5. Reviewing sale reports
  6. Voice of Customer
  7. Australian Financial Cooking Authority
  8. Accessibility @ Suncorp
  9. Obsessed
  10. AAMI
  11. Bingle
  12. An expression of dissatisfaction
  13. Australian Financial Complaints Authority
  14. Surveys
  15. Rachelle
  16. Lodgement
  17. Detractor
  18. +60
  19. Net Promotor Score
  20. When a customer gets their lawyer involved
  21. Free!
  22. complaints
  23. Voice of Consumer
  24. driven
  25. To identify customers trying to commit fraud
  26. Rachel
  27. Suncorp/GIO
  28. Would you recommend Suncorp to you family and friends ?
  29. How satisfied were you with your claim experience?
  30. Net Promotor Survey
  31. Cost of Churn
  32. To identify area’s of improvement
  33. Improves
  34. Settlement
  35. Free!
  36. NPS