NPSAustralianFinancialCookingAuthorityWould yourecommendSuncorp toyou familyand friends ?CustomerAdvocateReviewingsalereportsAAMISurveysDetractorCustomerExperienceDriverBingleAn expressionofdissatisfactionFree!Suncorp/GIORachelObsessedAustralianFinancialComplaintsAuthorityHow satisfiedwere you withyour claimexperience?Promotor+60focusgroupsAccessibility@ SuncorpLodgementCost ofChurnImprovesSettlementNetPromotorSurveyNetPromotorScoreTo identifyarea’s ofimprovementFree!RachelledrivenWhen acustomergets theirlawyerinvolvedVoice ofCustomerTo identifycustomerstrying tocommit fraudcomplaintsVoice ofConsumerNPSAustralianFinancialCookingAuthorityWould yourecommendSuncorp toyou familyand friends ?CustomerAdvocateReviewingsalereportsAAMISurveysDetractorCustomerExperienceDriverBingleAn expressionofdissatisfactionFree!Suncorp/GIORachelObsessedAustralianFinancialComplaintsAuthorityHow satisfiedwere you withyour claimexperience?Promotor+60focusgroupsAccessibility@ SuncorpLodgementCost ofChurnImprovesSettlementNetPromotorSurveyNetPromotorScoreTo identifyarea’s ofimprovementFree!RachelledrivenWhen acustomergets theirlawyerinvolvedVoice ofCustomerTo identifycustomerstrying tocommit fraudcomplaintsVoice ofConsumer

Customer Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. NPS
  2. Australian Financial Cooking Authority
  3. Would you recommend Suncorp to you family and friends ?
  4. Customer Advocate
  5. Reviewing sale reports
  6. AAMI
  7. Surveys
  8. Detractor
  9. Customer Experience Driver
  10. Bingle
  11. An expression of dissatisfaction
  12. Free!
  13. Suncorp/GIO
  14. Rachel
  15. Obsessed
  16. Australian Financial Complaints Authority
  17. How satisfied were you with your claim experience?
  18. Promotor
  19. +60
  20. focus groups
  21. Accessibility @ Suncorp
  22. Lodgement
  23. Cost of Churn
  24. Improves
  25. Settlement
  26. Net Promotor Survey
  27. Net Promotor Score
  28. To identify area’s of improvement
  29. Free!
  30. Rachelle
  31. driven
  32. When a customer gets their lawyer involved
  33. Voice of Customer
  34. To identify customers trying to commit fraud
  35. complaints
  36. Voice of Consumer