CustomerAdvocateDetractorRachelFree!An expressionofdissatisfactionLodgementfocusgroupsBingleHow satisfiedwere you withyour claimexperience?AustralianFinancialComplaintsAuthorityTo identifycustomerstrying tocommit fraudAccessibility@ SuncorpObsessedAAMI+60Voice ofConsumerReviewingsalereportsCost ofChurnCustomerExperienceDriverNPSSettlementNetPromotorScoredrivenFree!AustralianFinancialCookingAuthorityImprovesWould yourecommendSuncorp toyou familyand friends ?SurveysNetPromotorSurveyWhen acustomergets theirlawyerinvolvedPromotorTo identifyarea’s ofimprovementRachelleVoice ofCustomerSuncorp/GIOcomplaintsCustomerAdvocateDetractorRachelFree!An expressionofdissatisfactionLodgementfocusgroupsBingleHow satisfiedwere you withyour claimexperience?AustralianFinancialComplaintsAuthorityTo identifycustomerstrying tocommit fraudAccessibility@ SuncorpObsessedAAMI+60Voice ofConsumerReviewingsalereportsCost ofChurnCustomerExperienceDriverNPSSettlementNetPromotorScoredrivenFree!AustralianFinancialCookingAuthorityImprovesWould yourecommendSuncorp toyou familyand friends ?SurveysNetPromotorSurveyWhen acustomergets theirlawyerinvolvedPromotorTo identifyarea’s ofimprovementRachelleVoice ofCustomerSuncorp/GIOcomplaints

Customer Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Advocate
  2. Detractor
  3. Rachel
  4. Free!
  5. An expression of dissatisfaction
  6. Lodgement
  7. focus groups
  8. Bingle
  9. How satisfied were you with your claim experience?
  10. Australian Financial Complaints Authority
  11. To identify customers trying to commit fraud
  12. Accessibility @ Suncorp
  13. Obsessed
  14. AAMI
  15. +60
  16. Voice of Consumer
  17. Reviewing sale reports
  18. Cost of Churn
  19. Customer Experience Driver
  20. NPS
  21. Settlement
  22. Net Promotor Score
  23. driven
  24. Free!
  25. Australian Financial Cooking Authority
  26. Improves
  27. Would you recommend Suncorp to you family and friends ?
  28. Surveys
  29. Net Promotor Survey
  30. When a customer gets their lawyer involved
  31. Promotor
  32. To identify area’s of improvement
  33. Rachelle
  34. Voice of Customer
  35. Suncorp/GIO
  36. complaints