(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Settlement
When a customer gets their lawyer involved
Improves
Cost of Churn
Customer Advocate
Net Promotor Survey
Would you recommend Suncorp to you family and friends ?
Free!
+60
Surveys
Rachelle
To identify customers trying to commit fraud
complaints
NPS
Lodgement
focus groups
driven
Obsessed
Voice of Consumer
AAMI
An expression of dissatisfaction
Detractor
Australian Financial Cooking Authority
To identify area’s of improvement
Free!
Promotor
Voice of Customer
Accessibility @ Suncorp
Bingle
How satisfied were you with your claim experience?
