Accessibility@ SuncorpDetractorNetPromotorScoreRachelleSurveyscomplaintsSettlementAn expressionofdissatisfactionVoice ofConsumerPromotorAustralianFinancialComplaintsAuthorityAustralianFinancialCookingAuthorityRachelReviewingsalereportsAAMICost ofChurnBingleNetPromotorSurveySuncorp/GIOFree!LodgementfocusgroupsVoice ofCustomerFree!NPSCustomerAdvocateTo identifycustomerstrying tocommit fraudWould yourecommendSuncorp toyou familyand friends ?How satisfiedwere you withyour claimexperience?drivenCustomerExperienceDriverObsessedImprovesTo identifyarea’s ofimprovement+60When acustomergets theirlawyerinvolvedAccessibility@ SuncorpDetractorNetPromotorScoreRachelleSurveyscomplaintsSettlementAn expressionofdissatisfactionVoice ofConsumerPromotorAustralianFinancialComplaintsAuthorityAustralianFinancialCookingAuthorityRachelReviewingsalereportsAAMICost ofChurnBingleNetPromotorSurveySuncorp/GIOFree!LodgementfocusgroupsVoice ofCustomerFree!NPSCustomerAdvocateTo identifycustomerstrying tocommit fraudWould yourecommendSuncorp toyou familyand friends ?How satisfiedwere you withyour claimexperience?drivenCustomerExperienceDriverObsessedImprovesTo identifyarea’s ofimprovement+60When acustomergets theirlawyerinvolved

Customer Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Accessibility @ Suncorp
  2. Detractor
  3. Net Promotor Score
  4. Rachelle
  5. Surveys
  6. complaints
  7. Settlement
  8. An expression of dissatisfaction
  9. Voice of Consumer
  10. Promotor
  11. Australian Financial Complaints Authority
  12. Australian Financial Cooking Authority
  13. Rachel
  14. Reviewing sale reports
  15. AAMI
  16. Cost of Churn
  17. Bingle
  18. Net Promotor Survey
  19. Suncorp/GIO
  20. Free!
  21. Lodgement
  22. focus groups
  23. Voice of Customer
  24. Free!
  25. NPS
  26. Customer Advocate
  27. To identify customers trying to commit fraud
  28. Would you recommend Suncorp to you family and friends ?
  29. How satisfied were you with your claim experience?
  30. driven
  31. Customer Experience Driver
  32. Obsessed
  33. Improves
  34. To identify area’s of improvement
  35. +60
  36. When a customer gets their lawyer involved