(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Lodgement
Rachel
Detractor
Customer Advocate
Suncorp/GIO
Improves
Voice of Consumer
Net Promotor Survey
Settlement
Reviewing sale reports
Obsessed
Accessibility @ Suncorp
An expression of dissatisfaction
Surveys
Net Promotor Score
Australian Financial Cooking Authority
Would you recommend Suncorp to you family and friends ?
AAMI
Australian Financial Complaints Authority
To identify customers trying to commit fraud
NPS
To identify area’s of improvement
+60
focus groups
complaints
driven
When a customer gets their lawyer involved
Voice of Customer
Cost of Churn
Rachelle
Promotor
Bingle
How satisfied were you with your claim experience?
