knowledge  posture  smile  stay calm  helpful   interested   communicate Sandwichfeedback   listen  cleanUnconscionable   enthusiasmhygiene   appearance  RefundProblemSolvingAustralianConsumerLaw(ACL)responsetime  friendly  Replacegrooming  RepairLetcustomersvent   eye contact   knowledge  posture smile  stay calm  helpful   interested   communicate Sandwichfeedback   listen  cleanUnconscionable   enthusiasmhygiene   appearance  RefundProblemSolvingAustralianConsumerLaw(ACL)responsetime  friendly  Replacegrooming  RepairLetcustomersvent   eye contact

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. knowledge
  2. posture
  3. smile
  4. stay calm
  5. helpful
  6. interested
  7. communicate
  8. Sandwich feedback
  9. listen
  10. clean
  11. Unconscionable
  12. enthusiasm
  13. hygiene
  14. appearance
  15. Refund
  16. Problem Solving
  17. Australian Consumer Law (ACL)
  18. response time
  19. friendly
  20. Replace
  21. grooming
  22. Repair
  23. Let customers vent
  24. eye contact