Increasedmypreformance#'sParticipatedin a teambuildingexerciseStayedprofessionalfor entireshiftMaintaineda goodvoice levelSaid"happy tohelp" to 5customersUsed acustomersname oncallMade aWelcomecallTreated aCSR withrespectCustomergave me acomplimentHelped atechnicianAnAgreementwassignedIaddressedmy callaheadsCongratula-tedsomeoneDealt withan iratecustomerHelpeda fellowCSRI saidGoodMorningtodayAddresseda majorconcern w/customerAdded anew shoutout onboardUp-soldacustomerHad astrangecallrequestAddressedmy leadsComplimen-ted a fellowCSRMade 2sales inone day"Is thereanythingelse" 10timesIncreasedmypreformance#'sParticipatedin a teambuildingexerciseStayedprofessionalfor entireshiftMaintaineda goodvoice levelSaid"happy tohelp" to 5customersUsed acustomersname oncallMade aWelcomecallTreated aCSR withrespectCustomergave me acomplimentHelped atechnicianAnAgreementwassignedIaddressedmy callaheadsCongratula-tedsomeoneDealt withan iratecustomerHelpeda fellowCSRI saidGoodMorningtodayAddresseda majorconcern w/customerAdded anew shoutout onboardUp-soldacustomerHad astrangecallrequestAddressedmy leadsComplimen-ted a fellowCSRMade 2sales inone day"Is thereanythingelse" 10times

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
I
4
N
5
O
6
G
7
G
8
B
9
G
10
I
11
I
12
N
13
O
14
O
15
I
16
B
17
N
18
O
19
N
20
G
21
B
22
B
23
G
24
O
  1. I-Increased my preformance #'s
  2. B-Participated in a team building exercise
  3. I-Stayed professional for entire shift
  4. N-Maintained a good voice level
  5. O-Said "happy to help" to 5 customers
  6. G-Used a customers name on call
  7. G-Made a Welcome call
  8. B-Treated a CSR with respect
  9. G-Customer gave me a compliment
  10. I-Helped a technician
  11. I-An Agreement was signed
  12. N-I addressed my call aheads
  13. O-Congratula-ted someone
  14. O-Dealt with an irate customer
  15. I-Helped a fellow CSR
  16. B-I said Good Morning today
  17. N-Addressed a major concern w/ customer
  18. O-Added a new shout out on board
  19. N-Up-sold a customer
  20. G-Had a strange call request
  21. B-Addressed my leads
  22. B-Complimen-ted a fellow CSR
  23. G-Made 2 sales in one day
  24. O-"Is there anything else" 10 times