Maintaineda goodvoice levelTreated aCSR withrespectDealt withan iratecustomerMade aWelcomecallCongratula-tedsomeoneI saidGoodMorningtodayCustomergave me acomplimentHelped atechnicianAddresseda majorconcern w/customerComplimen-ted a fellowCSRHad astrangecallrequestParticipatedin a teambuildingexerciseUsed acustomersname oncallIaddressedmy callaheadsSaid"happy tohelp" to 5customersIncreasedmypreformance#'sAddressedmy leadsUp-soldacustomerAdded anew shoutout onboardStayedprofessionalfor entireshift"Is thereanythingelse" 10timesMade 2sales inone dayHelpeda fellowCSRAnAgreementwassignedMaintaineda goodvoice levelTreated aCSR withrespectDealt withan iratecustomerMade aWelcomecallCongratula-tedsomeoneI saidGoodMorningtodayCustomergave me acomplimentHelped atechnicianAddresseda majorconcern w/customerComplimen-ted a fellowCSRHad astrangecallrequestParticipatedin a teambuildingexerciseUsed acustomersname oncallIaddressedmy callaheadsSaid"happy tohelp" to 5customersIncreasedmypreformance#'sAddressedmy leadsUp-soldacustomerAdded anew shoutout onboardStayedprofessionalfor entireshift"Is thereanythingelse" 10timesMade 2sales inone dayHelpeda fellowCSRAnAgreementwassigned

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
B
3
O
4
G
5
O
6
B
7
G
8
I
9
N
10
B
11
G
12
B
13
G
14
N
15
O
16
I
17
B
18
N
19
O
20
I
21
O
22
G
23
I
24
I
  1. N-Maintained a good voice level
  2. B-Treated a CSR with respect
  3. O-Dealt with an irate customer
  4. G-Made a Welcome call
  5. O-Congratula-ted someone
  6. B-I said Good Morning today
  7. G-Customer gave me a compliment
  8. I-Helped a technician
  9. N-Addressed a major concern w/ customer
  10. B-Complimen-ted a fellow CSR
  11. G-Had a strange call request
  12. B-Participated in a team building exercise
  13. G-Used a customers name on call
  14. N-I addressed my call aheads
  15. O-Said "happy to help" to 5 customers
  16. I-Increased my preformance #'s
  17. B-Addressed my leads
  18. N-Up-sold a customer
  19. O-Added a new shout out on board
  20. I-Stayed professional for entire shift
  21. O-"Is there anything else" 10 times
  22. G-Made 2 sales in one day
  23. I-Helped a fellow CSR
  24. I-An Agreement was signed