Helped a technician Added a new shout out on board Made a Welcome call Stayed professional for entire shift Dealt with an irate customer Addressed my leads Participated in a team building exercise I addressed my call aheads Up-sold a customer Addressed a major concern w/ customer Had a strange call request An Agreement was signed Helped a fellow CSR Increased my preformance #'s Made 2 sales in one day Congratula- ted someone Complimen- ted a fellow CSR Treated a CSR with respect Used a customers name on call Customer gave me a compliment I said Good Morning today Said "happy to help" to 5 customers "Is there anything else" 10 times Maintained a good voice level Helped a technician Added a new shout out on board Made a Welcome call Stayed professional for entire shift Dealt with an irate customer Addressed my leads Participated in a team building exercise I addressed my call aheads Up-sold a customer Addressed a major concern w/ customer Had a strange call request An Agreement was signed Helped a fellow CSR Increased my preformance #'s Made 2 sales in one day Congratula- ted someone Complimen- ted a fellow CSR Treated a CSR with respect Used a customers name on call Customer gave me a compliment I said Good Morning today Said "happy to help" to 5 customers "Is there anything else" 10 times Maintained a good voice level
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Helped a technician
O-Added a new shout out on board
G-Made a Welcome call
I-Stayed professional for entire shift
O-Dealt with an irate customer
B-Addressed my leads
B-Participated in a team building exercise
N-I addressed my call aheads
N-Up-sold a customer
N-Addressed a major concern w/ customer
G-Had a strange call request
I-An Agreement was signed
I-Helped a fellow CSR
I-Increased my preformance #'s
G-Made 2 sales in one day
O-Congratula-ted someone
B-Complimen-ted a fellow CSR
B-Treated a CSR with respect
G-Used a customers name on call
G-Customer gave me a compliment
B-I said Good Morning today
O-Said "happy to help" to 5 customers
O-"Is there anything else" 10 times
N-Maintained a good voice level