Treated aCSR withrespectDealt withan iratecustomerAddresseda majorconcern w/customerMade 2sales inone dayHad astrangecallrequestCongratula-tedsomeoneStayedprofessionalfor entireshiftParticipatedin a teambuildingexercise"Is thereanythingelse" 10timesHelpeda fellowCSRIaddressedmy callaheadsAddressedmy leadsComplimen-ted a fellowCSRCustomergave me acomplimentHelped atechnicianAdded anew shoutout onboardI saidGoodMorningtodayUsed acustomersname oncallMaintaineda goodvoice levelMade aWelcomecallIncreasedmypreformance#'sSaid"happy tohelp" to 5customersUp-soldacustomerAnAgreementwassignedTreated aCSR withrespectDealt withan iratecustomerAddresseda majorconcern w/customerMade 2sales inone dayHad astrangecallrequestCongratula-tedsomeoneStayedprofessionalfor entireshiftParticipatedin a teambuildingexercise"Is thereanythingelse" 10timesHelpeda fellowCSRIaddressedmy callaheadsAddressedmy leadsComplimen-ted a fellowCSRCustomergave me acomplimentHelped atechnicianAdded anew shoutout onboardI saidGoodMorningtodayUsed acustomersname oncallMaintaineda goodvoice levelMade aWelcomecallIncreasedmypreformance#'sSaid"happy tohelp" to 5customersUp-soldacustomerAnAgreementwassigned

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
O
3
N
4
G
5
G
6
O
7
I
8
B
9
O
10
I
11
N
12
B
13
B
14
G
15
I
16
O
17
B
18
G
19
N
20
G
21
I
22
O
23
N
24
I
  1. B-Treated a CSR with respect
  2. O-Dealt with an irate customer
  3. N-Addressed a major concern w/ customer
  4. G-Made 2 sales in one day
  5. G-Had a strange call request
  6. O-Congratula-ted someone
  7. I-Stayed professional for entire shift
  8. B-Participated in a team building exercise
  9. O-"Is there anything else" 10 times
  10. I-Helped a fellow CSR
  11. N-I addressed my call aheads
  12. B-Addressed my leads
  13. B-Complimen-ted a fellow CSR
  14. G-Customer gave me a compliment
  15. I-Helped a technician
  16. O-Added a new shout out on board
  17. B-I said Good Morning today
  18. G-Used a customers name on call
  19. N-Maintained a good voice level
  20. G-Made a Welcome call
  21. I-Increased my preformance #'s
  22. O-Said "happy to help" to 5 customers
  23. N-Up-sold a customer
  24. I-An Agreement was signed