Stayed professional for entire shift Made a Welcome call Maintained a good voice level Helped a technician Customer gave me a compliment I addressed my call aheads Used a customers name on call I said Good Morning today Made 2 sales in one day Increased my preformance #'s Treated a CSR with respect Up-sold a customer Addressed my leads Said "happy to help" to 5 customers Complimen- ted a fellow CSR Had a strange call request Dealt with an irate customer Helped a fellow CSR "Is there anything else" 10 times An Agreement was signed Added a new shout out on board Congratula- ted someone Participated in a team building exercise Addressed a major concern w/ customer Stayed professional for entire shift Made a Welcome call Maintained a good voice level Helped a technician Customer gave me a compliment I addressed my call aheads Used a customers name on call I said Good Morning today Made 2 sales in one day Increased my preformance #'s Treated a CSR with respect Up-sold a customer Addressed my leads Said "happy to help" to 5 customers Complimen- ted a fellow CSR Had a strange call request Dealt with an irate customer Helped a fellow CSR "Is there anything else" 10 times An Agreement was signed Added a new shout out on board Congratula- ted someone Participated in a team building exercise Addressed a major concern w/ customer
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Stayed professional for entire shift
G-Made a Welcome call
N-Maintained a good voice level
I-Helped a technician
G-Customer gave me a compliment
N-I addressed my call aheads
G-Used a customers name on call
B-I said Good Morning today
G-Made 2 sales in one day
I-Increased my preformance #'s
B-Treated a CSR with respect
N-Up-sold a customer
B-Addressed my leads
O-Said "happy to help" to 5 customers
B-Complimen-ted a fellow CSR
G-Had a strange call request
O-Dealt with an irate customer
I-Helped a fellow CSR
O-"Is there anything else" 10 times
I-An Agreement was signed
O-Added a new shout out on board
O-Congratula-ted someone
B-Participated in a team building exercise
N-Addressed a major concern w/ customer