"Is thereanythingelse" 10timesUp-soldacustomerI saidGoodMorningtodayCongratula-tedsomeoneAnAgreementwassignedMade 2sales inone dayAdded anew shoutout onboardTreated aCSR withrespectHad astrangecallrequestHelpeda fellowCSRMade aWelcomecallParticipatedin a teambuildingexerciseAddresseda majorconcern w/customerIaddressedmy callaheadsIncreasedmypreformance#'sUsed acustomersname oncallMaintaineda goodvoice levelComplimen-ted a fellowCSRSaid"happy tohelp" to 5customersDealt withan iratecustomerStayedprofessionalfor entireshiftCustomergave me acomplimentHelped atechnicianAddressedmy leads"Is thereanythingelse" 10timesUp-soldacustomerI saidGoodMorningtodayCongratula-tedsomeoneAnAgreementwassignedMade 2sales inone dayAdded anew shoutout onboardTreated aCSR withrespectHad astrangecallrequestHelpeda fellowCSRMade aWelcomecallParticipatedin a teambuildingexerciseAddresseda majorconcern w/customerIaddressedmy callaheadsIncreasedmypreformance#'sUsed acustomersname oncallMaintaineda goodvoice levelComplimen-ted a fellowCSRSaid"happy tohelp" to 5customersDealt withan iratecustomerStayedprofessionalfor entireshiftCustomergave me acomplimentHelped atechnicianAddressedmy leads

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
N
3
B
4
O
5
I
6
G
7
O
8
B
9
G
10
I
11
G
12
B
13
N
14
N
15
I
16
G
17
N
18
B
19
O
20
O
21
I
22
G
23
I
24
B
  1. O-"Is there anything else" 10 times
  2. N-Up-sold a customer
  3. B-I said Good Morning today
  4. O-Congratula-ted someone
  5. I-An Agreement was signed
  6. G-Made 2 sales in one day
  7. O-Added a new shout out on board
  8. B-Treated a CSR with respect
  9. G-Had a strange call request
  10. I-Helped a fellow CSR
  11. G-Made a Welcome call
  12. B-Participated in a team building exercise
  13. N-Addressed a major concern w/ customer
  14. N-I addressed my call aheads
  15. I-Increased my preformance #'s
  16. G-Used a customers name on call
  17. N-Maintained a good voice level
  18. B-Complimen-ted a fellow CSR
  19. O-Said "happy to help" to 5 customers
  20. O-Dealt with an irate customer
  21. I-Stayed professional for entire shift
  22. G-Customer gave me a compliment
  23. I-Helped a technician
  24. B-Addressed my leads