Customergave me acomplimentI saidGoodMorningtodayHad astrangecallrequest"Is thereanythingelse" 10timesHelped atechnicianComplimen-ted a fellowCSRDealt withan iratecustomerAnAgreementwassignedSaid"happy tohelp" to 5customersAddresseda majorconcern w/customerMaintaineda goodvoice levelAdded anew shoutout onboardAddressedmy leadsParticipatedin a teambuildingexerciseHelpeda fellowCSRMade aWelcomecallStayedprofessionalfor entireshiftMade 2sales inone dayIaddressedmy callaheadsTreated aCSR withrespectUp-soldacustomerUsed acustomersname oncallCongratula-tedsomeoneIncreasedmypreformance#'sCustomergave me acomplimentI saidGoodMorningtodayHad astrangecallrequest"Is thereanythingelse" 10timesHelped atechnicianComplimen-ted a fellowCSRDealt withan iratecustomerAnAgreementwassignedSaid"happy tohelp" to 5customersAddresseda majorconcern w/customerMaintaineda goodvoice levelAdded anew shoutout onboardAddressedmy leadsParticipatedin a teambuildingexerciseHelpeda fellowCSRMade aWelcomecallStayedprofessionalfor entireshiftMade 2sales inone dayIaddressedmy callaheadsTreated aCSR withrespectUp-soldacustomerUsed acustomersname oncallCongratula-tedsomeoneIncreasedmypreformance#'s

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
B
3
G
4
O
5
I
6
B
7
O
8
I
9
O
10
N
11
N
12
O
13
B
14
B
15
I
16
G
17
I
18
G
19
N
20
B
21
N
22
G
23
O
24
I
  1. G-Customer gave me a compliment
  2. B-I said Good Morning today
  3. G-Had a strange call request
  4. O-"Is there anything else" 10 times
  5. I-Helped a technician
  6. B-Complimen-ted a fellow CSR
  7. O-Dealt with an irate customer
  8. I-An Agreement was signed
  9. O-Said "happy to help" to 5 customers
  10. N-Addressed a major concern w/ customer
  11. N-Maintained a good voice level
  12. O-Added a new shout out on board
  13. B-Addressed my leads
  14. B-Participated in a team building exercise
  15. I-Helped a fellow CSR
  16. G-Made a Welcome call
  17. I-Stayed professional for entire shift
  18. G-Made 2 sales in one day
  19. N-I addressed my call aheads
  20. B-Treated a CSR with respect
  21. N-Up-sold a customer
  22. G-Used a customers name on call
  23. O-Congratula-ted someone
  24. I-Increased my preformance #'s