Treated aCSR withrespectUsed acustomersname oncallMade 2sales inone dayCongratula-tedsomeoneParticipatedin a teambuildingexerciseMaintaineda goodvoice levelDealt withan iratecustomer"Is thereanythingelse" 10timesSaid"happy tohelp" to 5customersStayedprofessionalfor entireshiftAddressedmy leadsAddresseda majorconcern w/customerI saidGoodMorningtodayIncreasedmypreformance#'sHelped atechnicianIaddressedmy callaheadsComplimen-ted a fellowCSRHad astrangecallrequestCustomergave me acomplimentAdded anew shoutout onboardAnAgreementwassignedMade aWelcomecallHelpeda fellowCSRUp-soldacustomerTreated aCSR withrespectUsed acustomersname oncallMade 2sales inone dayCongratula-tedsomeoneParticipatedin a teambuildingexerciseMaintaineda goodvoice levelDealt withan iratecustomer"Is thereanythingelse" 10timesSaid"happy tohelp" to 5customersStayedprofessionalfor entireshiftAddressedmy leadsAddresseda majorconcern w/customerI saidGoodMorningtodayIncreasedmypreformance#'sHelped atechnicianIaddressedmy callaheadsComplimen-ted a fellowCSRHad astrangecallrequestCustomergave me acomplimentAdded anew shoutout onboardAnAgreementwassignedMade aWelcomecallHelpeda fellowCSRUp-soldacustomer

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
G
3
G
4
O
5
B
6
N
7
O
8
O
9
O
10
I
11
B
12
N
13
B
14
I
15
I
16
N
17
B
18
G
19
G
20
O
21
I
22
G
23
I
24
N
  1. B-Treated a CSR with respect
  2. G-Used a customers name on call
  3. G-Made 2 sales in one day
  4. O-Congratula-ted someone
  5. B-Participated in a team building exercise
  6. N-Maintained a good voice level
  7. O-Dealt with an irate customer
  8. O-"Is there anything else" 10 times
  9. O-Said "happy to help" to 5 customers
  10. I-Stayed professional for entire shift
  11. B-Addressed my leads
  12. N-Addressed a major concern w/ customer
  13. B-I said Good Morning today
  14. I-Increased my preformance #'s
  15. I-Helped a technician
  16. N-I addressed my call aheads
  17. B-Complimen-ted a fellow CSR
  18. G-Had a strange call request
  19. G-Customer gave me a compliment
  20. O-Added a new shout out on board
  21. I-An Agreement was signed
  22. G-Made a Welcome call
  23. I-Helped a fellow CSR
  24. N-Up-sold a customer