Stayedprofessionalfor entireshiftSaid"happy tohelp" to 5customersAnAgreementwassignedMaintaineda goodvoice levelHelpeda fellowCSRIaddressedmy callaheadsHad astrangecallrequestAddressedmy leadsIncreasedmypreformance#'s"Is thereanythingelse" 10timesCustomergave me acomplimentHelped atechnicianAddresseda majorconcern w/customerMade 2sales inone dayI saidGoodMorningtodayTreated aCSR withrespectUp-soldacustomerParticipatedin a teambuildingexerciseCongratula-tedsomeoneDealt withan iratecustomerComplimen-ted a fellowCSRUsed acustomersname oncallAdded anew shoutout onboardMade aWelcomecallStayedprofessionalfor entireshiftSaid"happy tohelp" to 5customersAnAgreementwassignedMaintaineda goodvoice levelHelpeda fellowCSRIaddressedmy callaheadsHad astrangecallrequestAddressedmy leadsIncreasedmypreformance#'s"Is thereanythingelse" 10timesCustomergave me acomplimentHelped atechnicianAddresseda majorconcern w/customerMade 2sales inone dayI saidGoodMorningtodayTreated aCSR withrespectUp-soldacustomerParticipatedin a teambuildingexerciseCongratula-tedsomeoneDealt withan iratecustomerComplimen-ted a fellowCSRUsed acustomersname oncallAdded anew shoutout onboardMade aWelcomecall

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
O
3
I
4
N
5
I
6
N
7
G
8
B
9
I
10
O
11
G
12
I
13
N
14
G
15
B
16
B
17
N
18
B
19
O
20
O
21
B
22
G
23
O
24
G
  1. I-Stayed professional for entire shift
  2. O-Said "happy to help" to 5 customers
  3. I-An Agreement was signed
  4. N-Maintained a good voice level
  5. I-Helped a fellow CSR
  6. N-I addressed my call aheads
  7. G-Had a strange call request
  8. B-Addressed my leads
  9. I-Increased my preformance #'s
  10. O-"Is there anything else" 10 times
  11. G-Customer gave me a compliment
  12. I-Helped a technician
  13. N-Addressed a major concern w/ customer
  14. G-Made 2 sales in one day
  15. B-I said Good Morning today
  16. B-Treated a CSR with respect
  17. N-Up-sold a customer
  18. B-Participated in a team building exercise
  19. O-Congratula-ted someone
  20. O-Dealt with an irate customer
  21. B-Complimen-ted a fellow CSR
  22. G-Used a customers name on call
  23. O-Added a new shout out on board
  24. G-Made a Welcome call