Iaddressedmy callaheadsAddressedmy leadsHelped atechnicianMade 2sales inone dayParticipatedin a teambuildingexerciseIncreasedmypreformance#'sMaintaineda goodvoice levelCustomergave me acomplimentHad astrangecallrequestHelpeda fellowCSRI saidGoodMorningtodayMade aWelcomecallUsed acustomersname oncallCongratula-tedsomeone"Is thereanythingelse" 10timesAdded anew shoutout onboardUp-soldacustomerStayedprofessionalfor entireshiftSaid"happy tohelp" to 5customersTreated aCSR withrespectDealt withan iratecustomerComplimen-ted a fellowCSRAnAgreementwassignedAddresseda majorconcern w/customerIaddressedmy callaheadsAddressedmy leadsHelped atechnicianMade 2sales inone dayParticipatedin a teambuildingexerciseIncreasedmypreformance#'sMaintaineda goodvoice levelCustomergave me acomplimentHad astrangecallrequestHelpeda fellowCSRI saidGoodMorningtodayMade aWelcomecallUsed acustomersname oncallCongratula-tedsomeone"Is thereanythingelse" 10timesAdded anew shoutout onboardUp-soldacustomerStayedprofessionalfor entireshiftSaid"happy tohelp" to 5customersTreated aCSR withrespectDealt withan iratecustomerComplimen-ted a fellowCSRAnAgreementwassignedAddresseda majorconcern w/customer

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
B
3
I
4
G
5
B
6
I
7
N
8
G
9
G
10
I
11
B
12
G
13
G
14
O
15
O
16
O
17
N
18
I
19
O
20
B
21
O
22
B
23
I
24
N
  1. N-I addressed my call aheads
  2. B-Addressed my leads
  3. I-Helped a technician
  4. G-Made 2 sales in one day
  5. B-Participated in a team building exercise
  6. I-Increased my preformance #'s
  7. N-Maintained a good voice level
  8. G-Customer gave me a compliment
  9. G-Had a strange call request
  10. I-Helped a fellow CSR
  11. B-I said Good Morning today
  12. G-Made a Welcome call
  13. G-Used a customers name on call
  14. O-Congratula-ted someone
  15. O-"Is there anything else" 10 times
  16. O-Added a new shout out on board
  17. N-Up-sold a customer
  18. I-Stayed professional for entire shift
  19. O-Said "happy to help" to 5 customers
  20. B-Treated a CSR with respect
  21. O-Dealt with an irate customer
  22. B-Complimen-ted a fellow CSR
  23. I-An Agreement was signed
  24. N-Addressed a major concern w/ customer