Added a new shout out on board Addressed my leads Treated a CSR with respect Customer gave me a compliment Complimen- ted a fellow CSR Made a Welcome call Maintained a good voice level Made 2 sales in one day Used a customers name on call I said Good Morning today Up-sold a customer Congratula- ted someone Dealt with an irate customer Addressed a major concern w/ customer I addressed my call aheads Said "happy to help" to 5 customers An Agreement was signed Participated in a team building exercise "Is there anything else" 10 times Helped a technician Stayed professional for entire shift Increased my preformance #'s Helped a fellow CSR Had a strange call request Added a new shout out on board Addressed my leads Treated a CSR with respect Customer gave me a compliment Complimen- ted a fellow CSR Made a Welcome call Maintained a good voice level Made 2 sales in one day Used a customers name on call I said Good Morning today Up-sold a customer Congratula- ted someone Dealt with an irate customer Addressed a major concern w/ customer I addressed my call aheads Said "happy to help" to 5 customers An Agreement was signed Participated in a team building exercise "Is there anything else" 10 times Helped a technician Stayed professional for entire shift Increased my preformance #'s Helped a fellow CSR Had a strange call request
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Added a new shout out on board
B-Addressed my leads
B-Treated a CSR with respect
G-Customer gave me a compliment
B-Complimen-ted a fellow CSR
G-Made a Welcome call
N-Maintained a good voice level
G-Made 2 sales in one day
G-Used a customers name on call
B-I said Good Morning today
N-Up-sold a customer
O-Congratula-ted someone
O-Dealt with an irate customer
N-Addressed a major concern w/ customer
N-I addressed my call aheads
O-Said "happy to help" to 5 customers
I-An Agreement was signed
B-Participated in a team building exercise
O-"Is there anything else" 10 times
I-Helped a technician
I-Stayed professional for entire shift
I-Increased my preformance #'s
I-Helped a fellow CSR
G-Had a strange call request