Wearyourname tagAsk yoursupervisor if thereis something youcan be working onto move towardsyour goalLearnsomething newabout one ofyour regularcustomersRespond to anemail/workflowor CRM withinan hourSay somethingpositive about ourmyValue checking-myBenefits servicesto a customer, see ifthey are interestedin l earning more!Remember acustomer'schild or pet'sname and askabout themHelp acustomer orfellow coworker withan issueGreet acustomer byname asthey walk inthe doorWrite a note to aback-office staffmember whoalways makessure you havewhat you need(interoffice it)Call to checkin with acustomer youhave not seenin a whileTalk with acustomer about aproduct that mightbenefit them?(Example: eStmt,to save them afee!)Complimenta customerTake actionon somethingyou normallyavoid at workSend anote to acustomer(MAIL)Observe acoworker offeringEXCELLENTcustomer serviceand email yoursupervisor thedetailsBe the first togreet acustomer thatwalks into thelobbyAnswerthe phonewith aSMILEWearyourname tagAsk yoursupervisor if thereis something youcan be working onto move towardsyour goalLearnsomething newabout one ofyour regularcustomersRespond to anemail/workflowor CRM withinan hourSay somethingpositive about ourmyValue checking-myBenefits servicesto a customer, see ifthey are interestedin l earning more!Remember acustomer'schild or pet'sname and askabout themHelp acustomer orfellow coworker withan issueGreet acustomer byname asthey walk inthe doorWrite a note to aback-office staffmember whoalways makessure you havewhat you need(interoffice it)Call to checkin with acustomer youhave not seenin a whileTalk with acustomer about aproduct that mightbenefit them?(Example: eStmt,to save them afee!)Complimenta customerTake actionon somethingyou normallyavoid at workSend anote to acustomer(MAIL)Observe acoworker offeringEXCELLENTcustomer serviceand email yoursupervisor thedetailsBe the first togreet acustomer thatwalks into thelobbyAnswerthe phonewith aSMILE

Relational-Responsiveness-Integrity - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wear your name tag
  2. Ask your supervisor if there is something you can be working on to move towards your goal
  3. Learn something new about one of your regular customers
  4. Respond to an email/workflow or CRM within an hour
  5. Say something positive about our myValue checking- myBenefits services to a customer, see if they are interested in l earning more!
  6. Remember a customer's child or pet's name and ask about them
  7. Help a customer or fellow co worker with an issue
  8. Greet a customer by name as they walk in the door
  9. Write a note to a back-office staff member who always makes sure you have what you need (interoffice it)
  10. Call to check in with a customer you have not seen in a while
  11. Talk with a customer about a product that might benefit them? (Example: eStmt, to save them a fee!)
  12. Compliment a customer
  13. Take action on something you normally avoid at work
  14. Send a note to a customer (MAIL)
  15. Observe a coworker offering EXCELLENT customer service and email your supervisor the details
  16. Be the first to greet a customer that walks into the lobby
  17. Answer the phone with a SMILE