Ask yoursupervisor if thereis something youcan be working onto move towardsyour goalLearnsomething newabout one ofyour regularcustomersObserve acoworker offeringEXCELLENTcustomer serviceand email yoursupervisor thedetailsComplimenta customerWrite a note to aback-office staffmember whoalways makessure you havewhat you need(interoffice it)Remember acustomer'schild or pet'sname and askabout themWearyourname tagTalk with acustomer about aproduct that mightbenefit them?(Example: eStmt,to save them afee!)Help acustomer orfellow coworker withan issueSay somethingpositive about ourmyValue checking-myBenefits servicesto a customer, see ifthey are interestedin l earning more!Call to checkin with acustomer youhave not seenin a whileGreet acustomer byname asthey walk inthe doorBe the first togreet acustomer thatwalks into thelobbyTake actionon somethingyou normallyavoid at workAnswerthe phonewith aSMILESend anote to acustomer(MAIL)Respond to anemail/workflowor CRM withinan hourAsk yoursupervisor if thereis something youcan be working onto move towardsyour goalLearnsomething newabout one ofyour regularcustomersObserve acoworker offeringEXCELLENTcustomer serviceand email yoursupervisor thedetailsComplimenta customerWrite a note to aback-office staffmember whoalways makessure you havewhat you need(interoffice it)Remember acustomer'schild or pet'sname and askabout themWearyourname tagTalk with acustomer about aproduct that mightbenefit them?(Example: eStmt,to save them afee!)Help acustomer orfellow coworker withan issueSay somethingpositive about ourmyValue checking-myBenefits servicesto a customer, see ifthey are interestedin l earning more!Call to checkin with acustomer youhave not seenin a whileGreet acustomer byname asthey walk inthe doorBe the first togreet acustomer thatwalks into thelobbyTake actionon somethingyou normallyavoid at workAnswerthe phonewith aSMILESend anote to acustomer(MAIL)Respond to anemail/workflowor CRM withinan hour

Relational-Responsiveness-Integrity - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask your supervisor if there is something you can be working on to move towards your goal
  2. Learn something new about one of your regular customers
  3. Observe a coworker offering EXCELLENT customer service and email your supervisor the details
  4. Compliment a customer
  5. Write a note to a back-office staff member who always makes sure you have what you need (interoffice it)
  6. Remember a customer's child or pet's name and ask about them
  7. Wear your name tag
  8. Talk with a customer about a product that might benefit them? (Example: eStmt, to save them a fee!)
  9. Help a customer or fellow co worker with an issue
  10. Say something positive about our myValue checking- myBenefits services to a customer, see if they are interested in l earning more!
  11. Call to check in with a customer you have not seen in a while
  12. Greet a customer by name as they walk in the door
  13. Be the first to greet a customer that walks into the lobby
  14. Take action on something you normally avoid at work
  15. Answer the phone with a SMILE
  16. Send a note to a customer (MAIL)
  17. Respond to an email/workflow or CRM within an hour