Observe acoworker offeringEXCELLENTcustomer serviceand email yoursupervisor thedetailsCall to checkin with acustomer youhave not seenin a whileRemember acustomer'schild or pet'sname and askabout themTake actionon somethingyou normallyavoid at workWearyourname tagComplimenta customerAsk yoursupervisor if thereis something youcan be working onto move towardsyour goalLearnsomething newabout one ofyour regularcustomersSay somethingpositive about ourmyValue checking-myBenefits servicesto a customer, see ifthey are interestedin l earning more!Respond to anemail/workflowor CRM withinan hourSend anote to acustomer(MAIL)Write a note to aback-office staffmember whoalways makessure you havewhat you need(interoffice it)Help acustomer orfellow coworker withan issueBe the first togreet acustomer thatwalks into thelobbyAnswerthe phonewith aSMILETalk with acustomer about aproduct that mightbenefit them?(Example: eStmt,to save them afee!)Greet acustomer byname asthey walk inthe doorObserve acoworker offeringEXCELLENTcustomer serviceand email yoursupervisor thedetailsCall to checkin with acustomer youhave not seenin a whileRemember acustomer'schild or pet'sname and askabout themTake actionon somethingyou normallyavoid at workWearyourname tagComplimenta customerAsk yoursupervisor if thereis something youcan be working onto move towardsyour goalLearnsomething newabout one ofyour regularcustomersSay somethingpositive about ourmyValue checking-myBenefits servicesto a customer, see ifthey are interestedin l earning more!Respond to anemail/workflowor CRM withinan hourSend anote to acustomer(MAIL)Write a note to aback-office staffmember whoalways makessure you havewhat you need(interoffice it)Help acustomer orfellow coworker withan issueBe the first togreet acustomer thatwalks into thelobbyAnswerthe phonewith aSMILETalk with acustomer about aproduct that mightbenefit them?(Example: eStmt,to save them afee!)Greet acustomer byname asthey walk inthe door

Relational-Responsiveness-Integrity - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Observe a coworker offering EXCELLENT customer service and email your supervisor the details
  2. Call to check in with a customer you have not seen in a while
  3. Remember a customer's child or pet's name and ask about them
  4. Take action on something you normally avoid at work
  5. Wear your name tag
  6. Compliment a customer
  7. Ask your supervisor if there is something you can be working on to move towards your goal
  8. Learn something new about one of your regular customers
  9. Say something positive about our myValue checking- myBenefits services to a customer, see if they are interested in l earning more!
  10. Respond to an email/workflow or CRM within an hour
  11. Send a note to a customer (MAIL)
  12. Write a note to a back-office staff member who always makes sure you have what you need (interoffice it)
  13. Help a customer or fellow co worker with an issue
  14. Be the first to greet a customer that walks into the lobby
  15. Answer the phone with a SMILE
  16. Talk with a customer about a product that might benefit them? (Example: eStmt, to save them a fee!)
  17. Greet a customer by name as they walk in the door