Observe acoworker offeringEXCELLENTcustomer serviceand email yoursupervisor thedetailsBe the first togreet acustomer thatwalks into thelobbySend anote to acustomer(MAIL)Say somethingpositive about ourmyValue checking-myBenefits servicesto a customer, see ifthey are interestedin l earning more!Wearyourname tagGreet acustomer byname asthey walk inthe doorAsk yoursupervisor if thereis something youcan be working onto move towardsyour goalAnswerthe phonewith aSMILERemember acustomer'schild or pet'sname and askabout themComplimenta customerTake actionon somethingyou normallyavoid at workHelp acustomer orfellow coworker withan issueWrite a note to aback-office staffmember whoalways makessure you havewhat you need(interoffice it)Learnsomething newabout one ofyour regularcustomersTalk with acustomer about aproduct that mightbenefit them?(Example: eStmt,to save them afee!)Call to checkin with acustomer youhave not seenin a whileRespond to anemail/workflowor CRM withinan hourObserve acoworker offeringEXCELLENTcustomer serviceand email yoursupervisor thedetailsBe the first togreet acustomer thatwalks into thelobbySend anote to acustomer(MAIL)Say somethingpositive about ourmyValue checking-myBenefits servicesto a customer, see ifthey are interestedin l earning more!Wearyourname tagGreet acustomer byname asthey walk inthe doorAsk yoursupervisor if thereis something youcan be working onto move towardsyour goalAnswerthe phonewith aSMILERemember acustomer'schild or pet'sname and askabout themComplimenta customerTake actionon somethingyou normallyavoid at workHelp acustomer orfellow coworker withan issueWrite a note to aback-office staffmember whoalways makessure you havewhat you need(interoffice it)Learnsomething newabout one ofyour regularcustomersTalk with acustomer about aproduct that mightbenefit them?(Example: eStmt,to save them afee!)Call to checkin with acustomer youhave not seenin a whileRespond to anemail/workflowor CRM withinan hour

Relational-Responsiveness-Integrity - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Observe a coworker offering EXCELLENT customer service and email your supervisor the details
  2. Be the first to greet a customer that walks into the lobby
  3. Send a note to a customer (MAIL)
  4. Say something positive about our myValue checking- myBenefits services to a customer, see if they are interested in l earning more!
  5. Wear your name tag
  6. Greet a customer by name as they walk in the door
  7. Ask your supervisor if there is something you can be working on to move towards your goal
  8. Answer the phone with a SMILE
  9. Remember a customer's child or pet's name and ask about them
  10. Compliment a customer
  11. Take action on something you normally avoid at work
  12. Help a customer or fellow co worker with an issue
  13. Write a note to a back-office staff member who always makes sure you have what you need (interoffice it)
  14. Learn something new about one of your regular customers
  15. Talk with a customer about a product that might benefit them? (Example: eStmt, to save them a fee!)
  16. Call to check in with a customer you have not seen in a while
  17. Respond to an email/workflow or CRM within an hour