Ask yoursupervisor if thereis something youcan be working onto move towardsyour goalSay somethingpositive about ourmyValue checking-myBenefits servicesto a customer, see ifthey are interestedin l earning more!Help acustomer orfellow coworker withan issueComplimenta customerTalk with acustomer about aproduct that mightbenefit them?(Example: eStmt,to save them afee!)Take actionon somethingyou normallyavoid at workAnswerthe phonewith aSMILERemember acustomer'schild or pet'sname and askabout themWrite a note to aback-office staffmember whoalways makessure you havewhat you need(interoffice it)Call to checkin with acustomer youhave not seenin a whileBe the first togreet acustomer thatwalks into thelobbySend anote to acustomer(MAIL)Learnsomething newabout one ofyour regularcustomersObserve acoworker offeringEXCELLENTcustomer serviceand email yoursupervisor thedetailsRespond to anemail/workflowor CRM withinan hourGreet acustomer byname asthey walk inthe doorWearyourname tagAsk yoursupervisor if thereis something youcan be working onto move towardsyour goalSay somethingpositive about ourmyValue checking-myBenefits servicesto a customer, see ifthey are interestedin l earning more!Help acustomer orfellow coworker withan issueComplimenta customerTalk with acustomer about aproduct that mightbenefit them?(Example: eStmt,to save them afee!)Take actionon somethingyou normallyavoid at workAnswerthe phonewith aSMILERemember acustomer'schild or pet'sname and askabout themWrite a note to aback-office staffmember whoalways makessure you havewhat you need(interoffice it)Call to checkin with acustomer youhave not seenin a whileBe the first togreet acustomer thatwalks into thelobbySend anote to acustomer(MAIL)Learnsomething newabout one ofyour regularcustomersObserve acoworker offeringEXCELLENTcustomer serviceand email yoursupervisor thedetailsRespond to anemail/workflowor CRM withinan hourGreet acustomer byname asthey walk inthe doorWearyourname tag

Relational-Responsiveness-Integrity - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask your supervisor if there is something you can be working on to move towards your goal
  2. Say something positive about our myValue checking- myBenefits services to a customer, see if they are interested in l earning more!
  3. Help a customer or fellow co worker with an issue
  4. Compliment a customer
  5. Talk with a customer about a product that might benefit them? (Example: eStmt, to save them a fee!)
  6. Take action on something you normally avoid at work
  7. Answer the phone with a SMILE
  8. Remember a customer's child or pet's name and ask about them
  9. Write a note to a back-office staff member who always makes sure you have what you need (interoffice it)
  10. Call to check in with a customer you have not seen in a while
  11. Be the first to greet a customer that walks into the lobby
  12. Send a note to a customer (MAIL)
  13. Learn something new about one of your regular customers
  14. Observe a coworker offering EXCELLENT customer service and email your supervisor the details
  15. Respond to an email/workflow or CRM within an hour
  16. Greet a customer by name as they walk in the door
  17. Wear your name tag