Take actionon somethingyou normallyavoid at workHelp acustomer orfellow coworker withan issueObserve acoworker offeringEXCELLENTcustomer serviceand email yoursupervisor thedetailsCall to checkin with acustomer youhave not seenin a whileComplimenta customerWrite a note to aback-office staffmember whoalways makessure you havewhat you need(interoffice it)Ask yoursupervisor if thereis something youcan be working onto move towardsyour goalAnswerthe phonewith aSMILELearnsomething newabout one ofyour regularcustomersSend anote to acustomer(MAIL)Respond to anemail/workflowor CRM withinan hourTalk with acustomer about aproduct that mightbenefit them?(Example: eStmt,to save them afee!)Remember acustomer'schild or pet'sname and askabout themSay somethingpositive about ourmyValue checking-myBenefits servicesto a customer, see ifthey are interestedin l earning more!Be the first togreet acustomer thatwalks into thelobbyWearyourname tagGreet acustomer byname asthey walk inthe doorTake actionon somethingyou normallyavoid at workHelp acustomer orfellow coworker withan issueObserve acoworker offeringEXCELLENTcustomer serviceand email yoursupervisor thedetailsCall to checkin with acustomer youhave not seenin a whileComplimenta customerWrite a note to aback-office staffmember whoalways makessure you havewhat you need(interoffice it)Ask yoursupervisor if thereis something youcan be working onto move towardsyour goalAnswerthe phonewith aSMILELearnsomething newabout one ofyour regularcustomersSend anote to acustomer(MAIL)Respond to anemail/workflowor CRM withinan hourTalk with acustomer about aproduct that mightbenefit them?(Example: eStmt,to save them afee!)Remember acustomer'schild or pet'sname and askabout themSay somethingpositive about ourmyValue checking-myBenefits servicesto a customer, see ifthey are interestedin l earning more!Be the first togreet acustomer thatwalks into thelobbyWearyourname tagGreet acustomer byname asthey walk inthe door

Relational-Responsiveness-Integrity - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
  1. Take action on something you normally avoid at work
  2. Help a customer or fellow co worker with an issue
  3. Observe a coworker offering EXCELLENT customer service and email your supervisor the details
  4. Call to check in with a customer you have not seen in a while
  5. Compliment a customer
  6. Write a note to a back-office staff member who always makes sure you have what you need (interoffice it)
  7. Ask your supervisor if there is something you can be working on to move towards your goal
  8. Answer the phone with a SMILE
  9. Learn something new about one of your regular customers
  10. Send a note to a customer (MAIL)
  11. Respond to an email/workflow or CRM within an hour
  12. Talk with a customer about a product that might benefit them? (Example: eStmt, to save them a fee!)
  13. Remember a customer's child or pet's name and ask about them
  14. Say something positive about our myValue checking- myBenefits services to a customer, see if they are interested in l earning more!
  15. Be the first to greet a customer that walks into the lobby
  16. Wear your name tag
  17. Greet a customer by name as they walk in the door