Help acustomer orfellow coworker withan issueTake actionon somethingyou normallyavoid at workTalk with acustomer about aproduct that mightbenefit them?(Example: eStmt,to save them afee!)Respond to anemail/workflowor CRM withinan hourSay somethingpositive about ourmyValue checking-myBenefits servicesto a customer, see ifthey are interestedin l earning more!Call to checkin with acustomer youhave not seenin a whileAsk yoursupervisor if thereis something youcan be working onto move towardsyour goalGreet acustomer byname asthey walk inthe doorAnswerthe phonewith aSMILEWearyourname tagSend anote to acustomer(MAIL)Remember acustomer'schild or pet'sname and askabout themBe the first togreet acustomer thatwalks into thelobbyLearnsomething newabout one ofyour regularcustomersWrite a note to aback-office staffmember whoalways makessure you havewhat you need(interoffice it)Observe acoworker offeringEXCELLENTcustomer serviceand email yoursupervisor thedetailsComplimenta customerHelp acustomer orfellow coworker withan issueTake actionon somethingyou normallyavoid at workTalk with acustomer about aproduct that mightbenefit them?(Example: eStmt,to save them afee!)Respond to anemail/workflowor CRM withinan hourSay somethingpositive about ourmyValue checking-myBenefits servicesto a customer, see ifthey are interestedin l earning more!Call to checkin with acustomer youhave not seenin a whileAsk yoursupervisor if thereis something youcan be working onto move towardsyour goalGreet acustomer byname asthey walk inthe doorAnswerthe phonewith aSMILEWearyourname tagSend anote to acustomer(MAIL)Remember acustomer'schild or pet'sname and askabout themBe the first togreet acustomer thatwalks into thelobbyLearnsomething newabout one ofyour regularcustomersWrite a note to aback-office staffmember whoalways makessure you havewhat you need(interoffice it)Observe acoworker offeringEXCELLENTcustomer serviceand email yoursupervisor thedetailsComplimenta customer

Relational-Responsiveness-Integrity - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help a customer or fellow co worker with an issue
  2. Take action on something you normally avoid at work
  3. Talk with a customer about a product that might benefit them? (Example: eStmt, to save them a fee!)
  4. Respond to an email/workflow or CRM within an hour
  5. Say something positive about our myValue checking- myBenefits services to a customer, see if they are interested in l earning more!
  6. Call to check in with a customer you have not seen in a while
  7. Ask your supervisor if there is something you can be working on to move towards your goal
  8. Greet a customer by name as they walk in the door
  9. Answer the phone with a SMILE
  10. Wear your name tag
  11. Send a note to a customer (MAIL)
  12. Remember a customer's child or pet's name and ask about them
  13. Be the first to greet a customer that walks into the lobby
  14. Learn something new about one of your regular customers
  15. Write a note to a back-office staff member who always makes sure you have what you need (interoffice it)
  16. Observe a coworker offering EXCELLENT customer service and email your supervisor the details
  17. Compliment a customer