Take actionon somethingyou normallyavoid at workCall to checkin with acustomer youhave not seenin a whileHelp acustomer orfellow coworker withan issueTalk with acustomer about aproduct that mightbenefit them?(Example: eStmt,to save them afee!)Learnsomething newabout one ofyour regularcustomersWrite a note to aback-office staffmember whoalways makessure you havewhat you need(interoffice it)Be the first togreet acustomer thatwalks into thelobbyGreet acustomer byname asthey walk inthe doorAsk yoursupervisor if thereis something youcan be working onto move towardsyour goalAnswerthe phonewith aSMILEComplimenta customerObserve acoworker offeringEXCELLENTcustomer serviceand email yoursupervisor thedetailsSay somethingpositive about ourmyValue checking-myBenefits servicesto a customer, see ifthey are interestedin l earning more!Wearyourname tagSend anote to acustomer(MAIL)Respond to anemail/workflowor CRM withinan hourRemember acustomer'schild or pet'sname and askabout themTake actionon somethingyou normallyavoid at workCall to checkin with acustomer youhave not seenin a whileHelp acustomer orfellow coworker withan issueTalk with acustomer about aproduct that mightbenefit them?(Example: eStmt,to save them afee!)Learnsomething newabout one ofyour regularcustomersWrite a note to aback-office staffmember whoalways makessure you havewhat you need(interoffice it)Be the first togreet acustomer thatwalks into thelobbyGreet acustomer byname asthey walk inthe doorAsk yoursupervisor if thereis something youcan be working onto move towardsyour goalAnswerthe phonewith aSMILEComplimenta customerObserve acoworker offeringEXCELLENTcustomer serviceand email yoursupervisor thedetailsSay somethingpositive about ourmyValue checking-myBenefits servicesto a customer, see ifthey are interestedin l earning more!Wearyourname tagSend anote to acustomer(MAIL)Respond to anemail/workflowor CRM withinan hourRemember acustomer'schild or pet'sname and askabout them

Relational-Responsiveness-Integrity - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take action on something you normally avoid at work
  2. Call to check in with a customer you have not seen in a while
  3. Help a customer or fellow co worker with an issue
  4. Talk with a customer about a product that might benefit them? (Example: eStmt, to save them a fee!)
  5. Learn something new about one of your regular customers
  6. Write a note to a back-office staff member who always makes sure you have what you need (interoffice it)
  7. Be the first to greet a customer that walks into the lobby
  8. Greet a customer by name as they walk in the door
  9. Ask your supervisor if there is something you can be working on to move towards your goal
  10. Answer the phone with a SMILE
  11. Compliment a customer
  12. Observe a coworker offering EXCELLENT customer service and email your supervisor the details
  13. Say something positive about our myValue checking- myBenefits services to a customer, see if they are interested in l earning more!
  14. Wear your name tag
  15. Send a note to a customer (MAIL)
  16. Respond to an email/workflow or CRM within an hour
  17. Remember a customer's child or pet's name and ask about them