(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Call to check in with a customer you have not seen in a while
Greet a customer by name as they walk in the door
Help a customer or fellow co worker with an issue
Wear your name tag
Learn something new about one of your regular customers
Observe a coworker offering EXCELLENT customer service and email your supervisor the details
Send a note to a customer (MAIL)
Talk with a customer about a product that might benefit them? (Example: eStmt, to save them a fee!)
Respond to an email/workflow or CRM within an hour
Answer the phone with a SMILE
Remember a customer's child or pet's name and ask about them
Be the first to greet a customer that walks into the lobby
Write a note to a back-office staff member who always makes sure you have what you need (interoffice it)
Ask your supervisor if there is something you can be working on to move towards your goal
Say something positive about our myValue checking- myBenefits services to a customer, see if they are interested in l earning more!
Take action on something you normally avoid at work
