Ate asnackperformedapasswordresetRouted acase toCred opsRouted acase toRev opsRescheduleda chargeEscalateda casePosted amotivationmessage inteam chatCheckedL&Dupdatesclosed 3 ormore casesfor the sameclient/providerfollowedup on ataskAsked aquestionin Q&AClosed20casesClosedduplicatecasesUpdatedaninsurancecardReviewedaknowledgearticleRevieweda claimClient/Providerwith a uniquenameNoShowCaseSaid GoodMorning inTeam chatDrankWaterClosed30casesDeflecteda billingcallClosed10CasesPosted orworked acase in Proj-past-sla-casesAte asnackperformedapasswordresetRouted acase toCred opsRouted acase toRev opsRescheduleda chargeEscalateda casePosted amotivationmessage inteam chatCheckedL&Dupdatesclosed 3 ormore casesfor the sameclient/providerfollowedup on ataskAsked aquestionin Q&AClosed20casesClosedduplicatecasesUpdatedaninsurancecardReviewedaknowledgearticleRevieweda claimClient/Providerwith a uniquenameNoShowCaseSaid GoodMorning inTeam chatDrankWaterClosed30casesDeflecteda billingcallClosed10CasesPosted orworked acase in Proj-past-sla-cases

SonderMind Billing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ate a snack
  2. performed a password reset
  3. Routed a case to Cred ops
  4. Routed a case to Rev ops
  5. Rescheduled a charge
  6. Escalated a case
  7. Posted a motivation message in team chat
  8. Checked L&D updates
  9. closed 3 or more cases for the same client/provider
  10. followed up on a task
  11. Asked a question in Q&A
  12. Closed 20 cases
  13. Closed duplicate cases
  14. Updated an insurance card
  15. Reviewed a knowledge article
  16. Reviewed a claim
  17. Client/Provider with a unique name
  18. No Show Case
  19. Said Good Morning in Team chat
  20. Drank Water
  21. Closed 30 cases
  22. Deflected a billing call
  23. Closed 10 Cases
  24. Posted or worked a case in Proj-past-sla-cases