performedapasswordresetDrankWaterUpdatedaninsurancecardAte asnackRevieweda claimClosed10CasesRouted acase toRev opsReviewedaknowledgearticleCheckedL&DupdatesNoShowCaseClosed20casesSaid GoodMorning inTeam chatDeflecteda billingcallfollowedup on ataskClient/Providerwith a uniquenameClosedduplicatecasesAsked aquestionin Q&APosted amotivationmessage inteam chatEscalateda caseRescheduleda chargeClosed30casesPosted orworked acase in Proj-past-sla-casesRouted acase toCred opsclosed 3 ormore casesfor the sameclient/providerperformedapasswordresetDrankWaterUpdatedaninsurancecardAte asnackRevieweda claimClosed10CasesRouted acase toRev opsReviewedaknowledgearticleCheckedL&DupdatesNoShowCaseClosed20casesSaid GoodMorning inTeam chatDeflecteda billingcallfollowedup on ataskClient/Providerwith a uniquenameClosedduplicatecasesAsked aquestionin Q&APosted amotivationmessage inteam chatEscalateda caseRescheduleda chargeClosed30casesPosted orworked acase in Proj-past-sla-casesRouted acase toCred opsclosed 3 ormore casesfor the sameclient/provider

SonderMind Billing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. performed a password reset
  2. Drank Water
  3. Updated an insurance card
  4. Ate a snack
  5. Reviewed a claim
  6. Closed 10 Cases
  7. Routed a case to Rev ops
  8. Reviewed a knowledge article
  9. Checked L&D updates
  10. No Show Case
  11. Closed 20 cases
  12. Said Good Morning in Team chat
  13. Deflected a billing call
  14. followed up on a task
  15. Client/Provider with a unique name
  16. Closed duplicate cases
  17. Asked a question in Q&A
  18. Posted a motivation message in team chat
  19. Escalated a case
  20. Rescheduled a charge
  21. Closed 30 cases
  22. Posted or worked a case in Proj-past-sla-cases
  23. Routed a case to Cred ops
  24. closed 3 or more cases for the same client/provider