(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Deflected a billing call
Closed 30 cases
Asked a question in Q&A
Updated an insurance card
Reviewed a claim
Routed a case to Cred ops
Closed 10 Cases
Client/Provider with a unique name
Rescheduled a charge
Escalated a case
Drank Water
Routed a case to Rev ops
Posted or worked a case in Proj-past-sla-cases
Posted a motivation message in team chat
followed up on a task
No Show Case
Checked L&D updates
Closed 20 cases
performed a password reset
Ate a snack
Closed duplicate cases
Said Good Morning in Team chat
closed 3 or more cases for the same client/provider
