(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Client/Provider with a unique name
Routed a case to Cred ops
Drank Water
Checked L&D updates
Closed 20 cases
Closed 30 cases
performed a password reset
Routed a case to Rev ops
Posted or worked a case in Proj-past-sla-cases
Ate a snack
Rescheduled a charge
Updated an insurance card
Asked a question in Q&A
No Show Case
Reviewed a knowledge article
Closed duplicate cases
Escalated a case
Posted a motivation message in team chat
Reviewed a claim
followed up on a task
closed 3 or more cases for the same client/provider
