(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Posted or worked a case in Proj-past-sla-cases
Deflected a billing call
Client/Provider with a unique name
Routed a case to Cred ops
Closed 10 Cases
performed a password reset
Drank Water
Routed a case to Rev ops
Reviewed a knowledge article
Updated an insurance card
Reviewed a claim
Closed 20 cases
Asked a question in Q&A
No Show Case
Escalated a case
Rescheduled a charge
closed 3 or more cases for the same client/provider
