Asked aquestionin Q&APosted amotivationmessage inteam chatClosed30casesCheckedL&DupdatesReviewedaknowledgearticleRescheduleda chargeClosed10CasesNoShowCaseclosed 3 ormore casesfor the sameclient/providerClient/Providerwith a uniquenameRouted acase toCred opsEscalateda caseSaid GoodMorning inTeam chatRevieweda claimUpdatedaninsurancecardClosed20casesfollowedup on ataskRouted acase toRev opsAte asnackPosted orworked acase in Proj-past-sla-casesClosedduplicatecasesperformedapasswordresetDrankWaterDeflecteda billingcallAsked aquestionin Q&APosted amotivationmessage inteam chatClosed30casesCheckedL&DupdatesReviewedaknowledgearticleRescheduleda chargeClosed10CasesNoShowCaseclosed 3 ormore casesfor the sameclient/providerClient/Providerwith a uniquenameRouted acase toCred opsEscalateda caseSaid GoodMorning inTeam chatRevieweda claimUpdatedaninsurancecardClosed20casesfollowedup on ataskRouted acase toRev opsAte asnackPosted orworked acase in Proj-past-sla-casesClosedduplicatecasesperformedapasswordresetDrankWaterDeflecteda billingcall

SonderMind Billing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asked a question in Q&A
  2. Posted a motivation message in team chat
  3. Closed 30 cases
  4. Checked L&D updates
  5. Reviewed a knowledge article
  6. Rescheduled a charge
  7. Closed 10 Cases
  8. No Show Case
  9. closed 3 or more cases for the same client/provider
  10. Client/Provider with a unique name
  11. Routed a case to Cred ops
  12. Escalated a case
  13. Said Good Morning in Team chat
  14. Reviewed a claim
  15. Updated an insurance card
  16. Closed 20 cases
  17. followed up on a task
  18. Routed a case to Rev ops
  19. Ate a snack
  20. Posted or worked a case in Proj-past-sla-cases
  21. Closed duplicate cases
  22. performed a password reset
  23. Drank Water
  24. Deflected a billing call