followedup on ataskClient/Providerwith a uniquenameClosed30casesSaid GoodMorning inTeam chatRouted acase toRev opsRouted acase toCred opsUpdatedaninsurancecardDeflecteda billingcallClosed20casesPosted amotivationmessage inteam chatclosed 3 ormore casesfor the sameclient/providerPosted orworked acase in Proj-past-sla-casesCheckedL&DupdatesDrankWaterEscalateda caseRevieweda claimAte asnackperformedapasswordresetAsked aquestionin Q&AClosedduplicatecasesClosed10CasesReviewedaknowledgearticleRescheduleda chargeNoShowCasefollowedup on ataskClient/Providerwith a uniquenameClosed30casesSaid GoodMorning inTeam chatRouted acase toRev opsRouted acase toCred opsUpdatedaninsurancecardDeflecteda billingcallClosed20casesPosted amotivationmessage inteam chatclosed 3 ormore casesfor the sameclient/providerPosted orworked acase in Proj-past-sla-casesCheckedL&DupdatesDrankWaterEscalateda caseRevieweda claimAte asnackperformedapasswordresetAsked aquestionin Q&AClosedduplicatecasesClosed10CasesReviewedaknowledgearticleRescheduleda chargeNoShowCase

SonderMind Billing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. followed up on a task
  2. Client/Provider with a unique name
  3. Closed 30 cases
  4. Said Good Morning in Team chat
  5. Routed a case to Rev ops
  6. Routed a case to Cred ops
  7. Updated an insurance card
  8. Deflected a billing call
  9. Closed 20 cases
  10. Posted a motivation message in team chat
  11. closed 3 or more cases for the same client/provider
  12. Posted or worked a case in Proj-past-sla-cases
  13. Checked L&D updates
  14. Drank Water
  15. Escalated a case
  16. Reviewed a claim
  17. Ate a snack
  18. performed a password reset
  19. Asked a question in Q&A
  20. Closed duplicate cases
  21. Closed 10 Cases
  22. Reviewed a knowledge article
  23. Rescheduled a charge
  24. No Show Case