Posted orworked acase in Proj-past-sla-casesDrankWaterAte asnackReviewedaknowledgearticleclosed 3 ormore casesfor the sameclient/providerUpdatedaninsurancecardClient/Providerwith a uniquenameRouted acase toCred opsRescheduleda chargeClosed20casesEscalateda caseClosed30casesNoShowCasefollowedup on ataskRevieweda claimCheckedL&DupdatesAsked aquestionin Q&ASaid GoodMorning inTeam chatClosedduplicatecasesperformedapasswordresetDeflecteda billingcallRouted acase toRev opsClosed10CasesPosted amotivationmessage inteam chatPosted orworked acase in Proj-past-sla-casesDrankWaterAte asnackReviewedaknowledgearticleclosed 3 ormore casesfor the sameclient/providerUpdatedaninsurancecardClient/Providerwith a uniquenameRouted acase toCred opsRescheduleda chargeClosed20casesEscalateda caseClosed30casesNoShowCasefollowedup on ataskRevieweda claimCheckedL&DupdatesAsked aquestionin Q&ASaid GoodMorning inTeam chatClosedduplicatecasesperformedapasswordresetDeflecteda billingcallRouted acase toRev opsClosed10CasesPosted amotivationmessage inteam chat

SonderMind Billing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Posted or worked a case in Proj-past-sla-cases
  2. Drank Water
  3. Ate a snack
  4. Reviewed a knowledge article
  5. closed 3 or more cases for the same client/provider
  6. Updated an insurance card
  7. Client/Provider with a unique name
  8. Routed a case to Cred ops
  9. Rescheduled a charge
  10. Closed 20 cases
  11. Escalated a case
  12. Closed 30 cases
  13. No Show Case
  14. followed up on a task
  15. Reviewed a claim
  16. Checked L&D updates
  17. Asked a question in Q&A
  18. Said Good Morning in Team chat
  19. Closed duplicate cases
  20. performed a password reset
  21. Deflected a billing call
  22. Routed a case to Rev ops
  23. Closed 10 Cases
  24. Posted a motivation message in team chat