Ate asnackPosted orworked acase in Proj-past-sla-casesReviewedaknowledgearticleRouted acase toRev opsNoShowCaseRouted acase toCred opsUpdatedaninsurancecardclosed 3 ormore casesfor the sameclient/providerperformedapasswordresetfollowedup on ataskRescheduleda chargeClosed20casesPosted amotivationmessage inteam chatClient/Providerwith a uniquenameClosed30casesCheckedL&DupdatesRevieweda claimDeflecteda billingcallClosed10CasesClosedduplicatecasesSaid GoodMorning inTeam chatDrankWaterEscalateda caseAsked aquestionin Q&AAte asnackPosted orworked acase in Proj-past-sla-casesReviewedaknowledgearticleRouted acase toRev opsNoShowCaseRouted acase toCred opsUpdatedaninsurancecardclosed 3 ormore casesfor the sameclient/providerperformedapasswordresetfollowedup on ataskRescheduleda chargeClosed20casesPosted amotivationmessage inteam chatClient/Providerwith a uniquenameClosed30casesCheckedL&DupdatesRevieweda claimDeflecteda billingcallClosed10CasesClosedduplicatecasesSaid GoodMorning inTeam chatDrankWaterEscalateda caseAsked aquestionin Q&A

SonderMind Billing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ate a snack
  2. Posted or worked a case in Proj-past-sla-cases
  3. Reviewed a knowledge article
  4. Routed a case to Rev ops
  5. No Show Case
  6. Routed a case to Cred ops
  7. Updated an insurance card
  8. closed 3 or more cases for the same client/provider
  9. performed a password reset
  10. followed up on a task
  11. Rescheduled a charge
  12. Closed 20 cases
  13. Posted a motivation message in team chat
  14. Client/Provider with a unique name
  15. Closed 30 cases
  16. Checked L&D updates
  17. Reviewed a claim
  18. Deflected a billing call
  19. Closed 10 Cases
  20. Closed duplicate cases
  21. Said Good Morning in Team chat
  22. Drank Water
  23. Escalated a case
  24. Asked a question in Q&A