NoShowCasePosted orworked acase in Proj-past-sla-casesClosedduplicatecasesAte asnackClosed20casesClosed30casesfollowedup on ataskClient/Providerwith a uniquenameCheckedL&DupdatesRescheduleda chargeperformedapasswordresetUpdatedaninsurancecardSaid GoodMorning inTeam chatReviewedaknowledgearticleDeflecteda billingcallEscalateda caseRevieweda claimDrankWaterAsked aquestionin Q&ARouted acase toCred opsClosed10Casesclosed 3 ormore casesfor the sameclient/providerPosted amotivationmessage inteam chatRouted acase toRev opsNoShowCasePosted orworked acase in Proj-past-sla-casesClosedduplicatecasesAte asnackClosed20casesClosed30casesfollowedup on ataskClient/Providerwith a uniquenameCheckedL&DupdatesRescheduleda chargeperformedapasswordresetUpdatedaninsurancecardSaid GoodMorning inTeam chatReviewedaknowledgearticleDeflecteda billingcallEscalateda caseRevieweda claimDrankWaterAsked aquestionin Q&ARouted acase toCred opsClosed10Casesclosed 3 ormore casesfor the sameclient/providerPosted amotivationmessage inteam chatRouted acase toRev ops

SonderMind Billing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No Show Case
  2. Posted or worked a case in Proj-past-sla-cases
  3. Closed duplicate cases
  4. Ate a snack
  5. Closed 20 cases
  6. Closed 30 cases
  7. followed up on a task
  8. Client/Provider with a unique name
  9. Checked L&D updates
  10. Rescheduled a charge
  11. performed a password reset
  12. Updated an insurance card
  13. Said Good Morning in Team chat
  14. Reviewed a knowledge article
  15. Deflected a billing call
  16. Escalated a case
  17. Reviewed a claim
  18. Drank Water
  19. Asked a question in Q&A
  20. Routed a case to Cred ops
  21. Closed 10 Cases
  22. closed 3 or more cases for the same client/provider
  23. Posted a motivation message in team chat
  24. Routed a case to Rev ops