(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Escalated a case
Closed 10 Cases
Closed duplicate cases
Deflected a billing call
Closed 20 cases
Client/Provider with a unique name
Posted a motivation message in team chat
Posted or worked a case in Proj-past-sla-cases
followed up on a task
Checked L&D updates
Rescheduled a charge
Reviewed a claim
Asked a question in Q&A
Routed a case to Rev ops
Reviewed a knowledge article
Closed 30 cases
No Show Case
Updated an insurance card
Routed a case to Cred ops
Ate a snack
closed 3 or more cases for the same client/provider
