performedapasswordresetNoShowCaseAte asnackClosedduplicatecasesClosed30casesDeflecteda billingcallRouted acase toRev opsUpdatedaninsurancecardReviewedaknowledgearticleDrankWaterCheckedL&DupdatesClosed20casesSaid GoodMorning inTeam chatfollowedup on ataskRescheduleda chargeAsked aquestionin Q&Aclosed 3 ormore casesfor the sameclient/providerRouted acase toCred opsPosted orworked acase in Proj-past-sla-casesClient/Providerwith a uniquenameEscalateda caseClosed10CasesRevieweda claimPosted amotivationmessage inteam chatperformedapasswordresetNoShowCaseAte asnackClosedduplicatecasesClosed30casesDeflecteda billingcallRouted acase toRev opsUpdatedaninsurancecardReviewedaknowledgearticleDrankWaterCheckedL&DupdatesClosed20casesSaid GoodMorning inTeam chatfollowedup on ataskRescheduleda chargeAsked aquestionin Q&Aclosed 3 ormore casesfor the sameclient/providerRouted acase toCred opsPosted orworked acase in Proj-past-sla-casesClient/Providerwith a uniquenameEscalateda caseClosed10CasesRevieweda claimPosted amotivationmessage inteam chat

SonderMind Billing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. performed a password reset
  2. No Show Case
  3. Ate a snack
  4. Closed duplicate cases
  5. Closed 30 cases
  6. Deflected a billing call
  7. Routed a case to Rev ops
  8. Updated an insurance card
  9. Reviewed a knowledge article
  10. Drank Water
  11. Checked L&D updates
  12. Closed 20 cases
  13. Said Good Morning in Team chat
  14. followed up on a task
  15. Rescheduled a charge
  16. Asked a question in Q&A
  17. closed 3 or more cases for the same client/provider
  18. Routed a case to Cred ops
  19. Posted or worked a case in Proj-past-sla-cases
  20. Client/Provider with a unique name
  21. Escalated a case
  22. Closed 10 Cases
  23. Reviewed a claim
  24. Posted a motivation message in team chat