(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Routed a case to Cred ops
Escalated a case
followed up on a task
Rescheduled a charge
closed 3 or more cases for the same client/provider
