Reviewedaknowledgearticleclosed 3 ormore casesfor the sameclient/providerDeflecteda billingcallAte asnackRevieweda claimRouted acase toRev opsClosed20casesRouted acase toCred opsAsked aquestionin Q&AClient/Providerwith a uniquenameCheckedL&DupdatesDrankWaterClosed30casesPosted amotivationmessage inteam chatNoShowCaseUpdatedaninsurancecardfollowedup on ataskPosted orworked acase in Proj-past-sla-casesClosed10CasesperformedapasswordresetClosedduplicatecasesSaid GoodMorning inTeam chatRescheduleda chargeEscalateda caseReviewedaknowledgearticleclosed 3 ormore casesfor the sameclient/providerDeflecteda billingcallAte asnackRevieweda claimRouted acase toRev opsClosed20casesRouted acase toCred opsAsked aquestionin Q&AClient/Providerwith a uniquenameCheckedL&DupdatesDrankWaterClosed30casesPosted amotivationmessage inteam chatNoShowCaseUpdatedaninsurancecardfollowedup on ataskPosted orworked acase in Proj-past-sla-casesClosed10CasesperformedapasswordresetClosedduplicatecasesSaid GoodMorning inTeam chatRescheduleda chargeEscalateda case

SonderMind Billing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reviewed a knowledge article
  2. closed 3 or more cases for the same client/provider
  3. Deflected a billing call
  4. Ate a snack
  5. Reviewed a claim
  6. Routed a case to Rev ops
  7. Closed 20 cases
  8. Routed a case to Cred ops
  9. Asked a question in Q&A
  10. Client/Provider with a unique name
  11. Checked L&D updates
  12. Drank Water
  13. Closed 30 cases
  14. Posted a motivation message in team chat
  15. No Show Case
  16. Updated an insurance card
  17. followed up on a task
  18. Posted or worked a case in Proj-past-sla-cases
  19. Closed 10 Cases
  20. performed a password reset
  21. Closed duplicate cases
  22. Said Good Morning in Team chat
  23. Rescheduled a charge
  24. Escalated a case