Routed acase toCred opsEscalateda casefollowedup on ataskRescheduleda chargeclosed 3 ormore casesfor the sameclient/providerDrankWaterPosted orworked acase in Proj-past-sla-casesRevieweda claimNoShowCaseClosed30casesReviewedaknowledgearticleAte asnackSaid GoodMorning inTeam chatDeflecteda billingcallClosed10CasesClient/Providerwith a uniquenameperformedapasswordresetAsked aquestionin Q&ARouted acase toRev opsCheckedL&DupdatesUpdatedaninsurancecardPosted amotivationmessage inteam chatClosedduplicatecasesClosed20casesRouted acase toCred opsEscalateda casefollowedup on ataskRescheduleda chargeclosed 3 ormore casesfor the sameclient/providerDrankWaterPosted orworked acase in Proj-past-sla-casesRevieweda claimNoShowCaseClosed30casesReviewedaknowledgearticleAte asnackSaid GoodMorning inTeam chatDeflecteda billingcallClosed10CasesClient/Providerwith a uniquenameperformedapasswordresetAsked aquestionin Q&ARouted acase toRev opsCheckedL&DupdatesUpdatedaninsurancecardPosted amotivationmessage inteam chatClosedduplicatecasesClosed20cases

SonderMind Billing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Routed a case to Cred ops
  2. Escalated a case
  3. followed up on a task
  4. Rescheduled a charge
  5. closed 3 or more cases for the same client/provider
  6. Drank Water
  7. Posted or worked a case in Proj-past-sla-cases
  8. Reviewed a claim
  9. No Show Case
  10. Closed 30 cases
  11. Reviewed a knowledge article
  12. Ate a snack
  13. Said Good Morning in Team chat
  14. Deflected a billing call
  15. Closed 10 Cases
  16. Client/Provider with a unique name
  17. performed a password reset
  18. Asked a question in Q&A
  19. Routed a case to Rev ops
  20. Checked L&D updates
  21. Updated an insurance card
  22. Posted a motivation message in team chat
  23. Closed duplicate cases
  24. Closed 20 cases