DrankWaterperformedapasswordresetRescheduleda chargeSaid GoodMorning inTeam chatRevieweda claimRouted acase toRev opsUpdatedaninsurancecardPosted orworked acase in Proj-past-sla-casesclosed 3 ormore casesfor the sameclient/providerClosed30casesClosed20casesEscalateda casefollowedup on ataskCheckedL&DupdatesClosedduplicatecasesDeflecteda billingcallAsked aquestionin Q&ARouted acase toCred opsAte asnackClient/Providerwith a uniquenameClosed10CasesReviewedaknowledgearticlePosted amotivationmessage inteam chatNoShowCaseDrankWaterperformedapasswordresetRescheduleda chargeSaid GoodMorning inTeam chatRevieweda claimRouted acase toRev opsUpdatedaninsurancecardPosted orworked acase in Proj-past-sla-casesclosed 3 ormore casesfor the sameclient/providerClosed30casesClosed20casesEscalateda casefollowedup on ataskCheckedL&DupdatesClosedduplicatecasesDeflecteda billingcallAsked aquestionin Q&ARouted acase toCred opsAte asnackClient/Providerwith a uniquenameClosed10CasesReviewedaknowledgearticlePosted amotivationmessage inteam chatNoShowCase

SonderMind Billing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Drank Water
  2. performed a password reset
  3. Rescheduled a charge
  4. Said Good Morning in Team chat
  5. Reviewed a claim
  6. Routed a case to Rev ops
  7. Updated an insurance card
  8. Posted or worked a case in Proj-past-sla-cases
  9. closed 3 or more cases for the same client/provider
  10. Closed 30 cases
  11. Closed 20 cases
  12. Escalated a case
  13. followed up on a task
  14. Checked L&D updates
  15. Closed duplicate cases
  16. Deflected a billing call
  17. Asked a question in Q&A
  18. Routed a case to Cred ops
  19. Ate a snack
  20. Client/Provider with a unique name
  21. Closed 10 Cases
  22. Reviewed a knowledge article
  23. Posted a motivation message in team chat
  24. No Show Case