Posted amotivationmessage inteam chatCheckedL&DupdatesClosed20casesDrankWaterEscalateda caseClient/Providerwith a uniquenameDeflecteda billingcallClosedduplicatecasesfollowedup on ataskAsked aquestionin Q&ARouted acase toCred opsRouted acase toRev opsclosed 3 ormore casesfor the sameclient/providerperformedapasswordresetUpdatedaninsurancecardReviewedaknowledgearticleSaid GoodMorning inTeam chatPosted orworked acase in Proj-past-sla-casesNoShowCaseAte asnackClosed10CasesRescheduleda chargeRevieweda claimClosed30casesPosted amotivationmessage inteam chatCheckedL&DupdatesClosed20casesDrankWaterEscalateda caseClient/Providerwith a uniquenameDeflecteda billingcallClosedduplicatecasesfollowedup on ataskAsked aquestionin Q&ARouted acase toCred opsRouted acase toRev opsclosed 3 ormore casesfor the sameclient/providerperformedapasswordresetUpdatedaninsurancecardReviewedaknowledgearticleSaid GoodMorning inTeam chatPosted orworked acase in Proj-past-sla-casesNoShowCaseAte asnackClosed10CasesRescheduleda chargeRevieweda claimClosed30cases

SonderMind Billing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Posted a motivation message in team chat
  2. Checked L&D updates
  3. Closed 20 cases
  4. Drank Water
  5. Escalated a case
  6. Client/Provider with a unique name
  7. Deflected a billing call
  8. Closed duplicate cases
  9. followed up on a task
  10. Asked a question in Q&A
  11. Routed a case to Cred ops
  12. Routed a case to Rev ops
  13. closed 3 or more cases for the same client/provider
  14. performed a password reset
  15. Updated an insurance card
  16. Reviewed a knowledge article
  17. Said Good Morning in Team chat
  18. Posted or worked a case in Proj-past-sla-cases
  19. No Show Case
  20. Ate a snack
  21. Closed 10 Cases
  22. Rescheduled a charge
  23. Reviewed a claim
  24. Closed 30 cases