Completed acase with casecompletiontime under 3minutesOnboardedan UrgentClientclientreferral fromDoctorsOfficePosted amotivationmessage inteam chatClient askedwhat theircosts wouldbe persessionSaid Goodmorning inteam chatPosted acase inProj-Cases-Past-SLAReviewedL&DUpdatesCompletedan NCRFollowedup on ataskClientreferralfrom PsychTodayDrankWaterTook20callsClientRequestedfirst sessionafteronboardingDeflecteda billingcallclosed10casesSharedour TaxId/ NPIHelped aparent witha minorcaseposted aquestionin Q&ASent apasswordresetAte asnackHad aclient/providerwith a uniquenamePerformedaRematchDeflecteda providercallCompleted acase with casecompletiontime under 3minutesOnboardedan UrgentClientclientreferral fromDoctorsOfficePosted amotivationmessage inteam chatClient askedwhat theircosts wouldbe persessionSaid Goodmorning inteam chatPosted acase inProj-Cases-Past-SLAReviewedL&DUpdatesCompletedan NCRFollowedup on ataskClientreferralfrom PsychTodayDrankWaterTook20callsClientRequestedfirst sessionafteronboardingDeflecteda billingcallclosed10casesSharedour TaxId/ NPIHelped aparent witha minorcaseposted aquestionin Q&ASent apasswordresetAte asnackHad aclient/providerwith a uniquenamePerformedaRematchDeflecteda providercall

SonderMind onboarding Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed a case with case completion time under 3 minutes
  2. Onboarded an Urgent Client
  3. client referral from Doctors Office
  4. Posted a motivation message in team chat
  5. Client asked what their costs would be per session
  6. Said Good morning in team chat
  7. Posted a case in Proj-Cases-Past-SLA
  8. Reviewed L&D Updates
  9. Completed an NCR
  10. Followed up on a task
  11. Client referral from Psych Today
  12. Drank Water
  13. Took 20 calls
  14. Client Requested first session after onboarding
  15. Deflected a billing call
  16. closed 10 cases
  17. Shared our Tax Id/ NPI
  18. Helped a parent with a minor case
  19. posted a question in Q&A
  20. Sent a password reset
  21. Ate a snack
  22. Had a client/provider with a unique name
  23. Performed a Rematch
  24. Deflected a provider call