Completedan NCRSaid Goodmorning inteam chatCompleted acase with casecompletiontime under 3minutesDeflecteda providercallposted aquestionin Q&APosted amotivationmessage inteam chatHad aclient/providerwith a uniquenameHelped aparent witha minorcaseTook20callsFollowedup on ataskPerformedaRematchSent apasswordresetClientreferralfrom PsychTodayPosted acase inProj-Cases-Past-SLAClientRequestedfirst sessionafteronboardingSharedour TaxId/ NPIAte asnackclientreferral fromDoctorsOfficeDeflecteda billingcallReviewedL&DUpdatesClient askedwhat theircosts wouldbe persessionDrankWaterOnboardedan UrgentClientclosed10casesCompletedan NCRSaid Goodmorning inteam chatCompleted acase with casecompletiontime under 3minutesDeflecteda providercallposted aquestionin Q&APosted amotivationmessage inteam chatHad aclient/providerwith a uniquenameHelped aparent witha minorcaseTook20callsFollowedup on ataskPerformedaRematchSent apasswordresetClientreferralfrom PsychTodayPosted acase inProj-Cases-Past-SLAClientRequestedfirst sessionafteronboardingSharedour TaxId/ NPIAte asnackclientreferral fromDoctorsOfficeDeflecteda billingcallReviewedL&DUpdatesClient askedwhat theircosts wouldbe persessionDrankWaterOnboardedan UrgentClientclosed10cases

SonderMind onboarding Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed an NCR
  2. Said Good morning in team chat
  3. Completed a case with case completion time under 3 minutes
  4. Deflected a provider call
  5. posted a question in Q&A
  6. Posted a motivation message in team chat
  7. Had a client/provider with a unique name
  8. Helped a parent with a minor case
  9. Took 20 calls
  10. Followed up on a task
  11. Performed a Rematch
  12. Sent a password reset
  13. Client referral from Psych Today
  14. Posted a case in Proj-Cases-Past-SLA
  15. Client Requested first session after onboarding
  16. Shared our Tax Id/ NPI
  17. Ate a snack
  18. client referral from Doctors Office
  19. Deflected a billing call
  20. Reviewed L&D Updates
  21. Client asked what their costs would be per session
  22. Drank Water
  23. Onboarded an Urgent Client
  24. closed 10 cases