ReviewedL&DUpdatesClientreferralfrom PsychTodaySaid Goodmorning inteam chatCompleted acase with casecompletiontime under 3minutesDeflecteda providercallFollowedup on ataskPerformedaRematchAte asnackPosted acase inProj-Cases-Past-SLAHelped aparent witha minorcaseDrankWaterDeflecteda billingcallPosted amotivationmessage inteam chatOnboardedan UrgentClientSent apasswordresetClient askedwhat theircosts wouldbe persessionposted aquestionin Q&Aclientreferral fromDoctorsOfficeCompletedan NCRClientRequestedfirst sessionafteronboardingclosed10casesHad aclient/providerwith a uniquenameTook20callsSharedour TaxId/ NPIReviewedL&DUpdatesClientreferralfrom PsychTodaySaid Goodmorning inteam chatCompleted acase with casecompletiontime under 3minutesDeflecteda providercallFollowedup on ataskPerformedaRematchAte asnackPosted acase inProj-Cases-Past-SLAHelped aparent witha minorcaseDrankWaterDeflecteda billingcallPosted amotivationmessage inteam chatOnboardedan UrgentClientSent apasswordresetClient askedwhat theircosts wouldbe persessionposted aquestionin Q&Aclientreferral fromDoctorsOfficeCompletedan NCRClientRequestedfirst sessionafteronboardingclosed10casesHad aclient/providerwith a uniquenameTook20callsSharedour TaxId/ NPI

SonderMind onboarding Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reviewed L&D Updates
  2. Client referral from Psych Today
  3. Said Good morning in team chat
  4. Completed a case with case completion time under 3 minutes
  5. Deflected a provider call
  6. Followed up on a task
  7. Performed a Rematch
  8. Ate a snack
  9. Posted a case in Proj-Cases-Past-SLA
  10. Helped a parent with a minor case
  11. Drank Water
  12. Deflected a billing call
  13. Posted a motivation message in team chat
  14. Onboarded an Urgent Client
  15. Sent a password reset
  16. Client asked what their costs would be per session
  17. posted a question in Q&A
  18. client referral from Doctors Office
  19. Completed an NCR
  20. Client Requested first session after onboarding
  21. closed 10 cases
  22. Had a client/provider with a unique name
  23. Took 20 calls
  24. Shared our Tax Id/ NPI