Followedup on ataskClientRequestedfirst sessionafteronboardingSaid Goodmorning inteam chatClient askedwhat theircosts wouldbe persessionHad aclient/providerwith a uniquenameclosed10casesPosted amotivationmessage inteam chatHelped aparent witha minorcaseDrankWaterAte asnackCompleted acase with casecompletiontime under 3minutesPerformedaRematchclientreferral fromDoctorsOfficeDeflecteda providercallOnboardedan UrgentClientDeflecteda billingcallSent apasswordresetposted aquestionin Q&AClientreferralfrom PsychTodayReviewedL&DUpdatesCompletedan NCRSharedour TaxId/ NPITook20callsPosted acase inProj-Cases-Past-SLAFollowedup on ataskClientRequestedfirst sessionafteronboardingSaid Goodmorning inteam chatClient askedwhat theircosts wouldbe persessionHad aclient/providerwith a uniquenameclosed10casesPosted amotivationmessage inteam chatHelped aparent witha minorcaseDrankWaterAte asnackCompleted acase with casecompletiontime under 3minutesPerformedaRematchclientreferral fromDoctorsOfficeDeflecteda providercallOnboardedan UrgentClientDeflecteda billingcallSent apasswordresetposted aquestionin Q&AClientreferralfrom PsychTodayReviewedL&DUpdatesCompletedan NCRSharedour TaxId/ NPITook20callsPosted acase inProj-Cases-Past-SLA

SonderMind onboarding Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Followed up on a task
  2. Client Requested first session after onboarding
  3. Said Good morning in team chat
  4. Client asked what their costs would be per session
  5. Had a client/provider with a unique name
  6. closed 10 cases
  7. Posted a motivation message in team chat
  8. Helped a parent with a minor case
  9. Drank Water
  10. Ate a snack
  11. Completed a case with case completion time under 3 minutes
  12. Performed a Rematch
  13. client referral from Doctors Office
  14. Deflected a provider call
  15. Onboarded an Urgent Client
  16. Deflected a billing call
  17. Sent a password reset
  18. posted a question in Q&A
  19. Client referral from Psych Today
  20. Reviewed L&D Updates
  21. Completed an NCR
  22. Shared our Tax Id/ NPI
  23. Took 20 calls
  24. Posted a case in Proj-Cases-Past-SLA