ClientRequestedfirst sessionafteronboardingclientreferral fromDoctorsOfficeOnboardedan UrgentClientAte asnackSaid Goodmorning inteam chatClientreferralfrom PsychTodayPosted amotivationmessage inteam chatClient askedwhat theircosts wouldbe persessionCompleted acase with casecompletiontime under 3minutesHad aclient/providerwith a uniquenameDeflecteda providercallDrankWaterReviewedL&DUpdatesFollowedup on ataskposted aquestionin Q&AHelped aparent witha minorcaseDeflecteda billingcallclosed10casesPosted acase inProj-Cases-Past-SLACompletedan NCRTook20callsSent apasswordresetPerformedaRematchSharedour TaxId/ NPIClientRequestedfirst sessionafteronboardingclientreferral fromDoctorsOfficeOnboardedan UrgentClientAte asnackSaid Goodmorning inteam chatClientreferralfrom PsychTodayPosted amotivationmessage inteam chatClient askedwhat theircosts wouldbe persessionCompleted acase with casecompletiontime under 3minutesHad aclient/providerwith a uniquenameDeflecteda providercallDrankWaterReviewedL&DUpdatesFollowedup on ataskposted aquestionin Q&AHelped aparent witha minorcaseDeflecteda billingcallclosed10casesPosted acase inProj-Cases-Past-SLACompletedan NCRTook20callsSent apasswordresetPerformedaRematchSharedour TaxId/ NPI

SonderMind onboarding Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client Requested first session after onboarding
  2. client referral from Doctors Office
  3. Onboarded an Urgent Client
  4. Ate a snack
  5. Said Good morning in team chat
  6. Client referral from Psych Today
  7. Posted a motivation message in team chat
  8. Client asked what their costs would be per session
  9. Completed a case with case completion time under 3 minutes
  10. Had a client/provider with a unique name
  11. Deflected a provider call
  12. Drank Water
  13. Reviewed L&D Updates
  14. Followed up on a task
  15. posted a question in Q&A
  16. Helped a parent with a minor case
  17. Deflected a billing call
  18. closed 10 cases
  19. Posted a case in Proj-Cases-Past-SLA
  20. Completed an NCR
  21. Took 20 calls
  22. Sent a password reset
  23. Performed a Rematch
  24. Shared our Tax Id/ NPI