Onboardedan UrgentClientPosted acase inProj-Cases-Past-SLAReviewedL&DUpdatesDeflecteda providercallPosted amotivationmessage inteam chatDrankWaterCompleted acase with casecompletiontime under 3minutesAte asnackClient askedwhat theircosts wouldbe persessionDeflecteda billingcallClientRequestedfirst sessionafteronboardingHad aclient/providerwith a uniquenameHelped aparent witha minorcaseSent apasswordresetposted aquestionin Q&APerformedaRematchClientreferralfrom PsychTodaySaid Goodmorning inteam chatCompletedan NCRclosed10casesSharedour TaxId/ NPIFollowedup on ataskclientreferral fromDoctorsOfficeTook20callsOnboardedan UrgentClientPosted acase inProj-Cases-Past-SLAReviewedL&DUpdatesDeflecteda providercallPosted amotivationmessage inteam chatDrankWaterCompleted acase with casecompletiontime under 3minutesAte asnackClient askedwhat theircosts wouldbe persessionDeflecteda billingcallClientRequestedfirst sessionafteronboardingHad aclient/providerwith a uniquenameHelped aparent witha minorcaseSent apasswordresetposted aquestionin Q&APerformedaRematchClientreferralfrom PsychTodaySaid Goodmorning inteam chatCompletedan NCRclosed10casesSharedour TaxId/ NPIFollowedup on ataskclientreferral fromDoctorsOfficeTook20calls

SonderMind onboarding Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Onboarded an Urgent Client
  2. Posted a case in Proj-Cases-Past-SLA
  3. Reviewed L&D Updates
  4. Deflected a provider call
  5. Posted a motivation message in team chat
  6. Drank Water
  7. Completed a case with case completion time under 3 minutes
  8. Ate a snack
  9. Client asked what their costs would be per session
  10. Deflected a billing call
  11. Client Requested first session after onboarding
  12. Had a client/provider with a unique name
  13. Helped a parent with a minor case
  14. Sent a password reset
  15. posted a question in Q&A
  16. Performed a Rematch
  17. Client referral from Psych Today
  18. Said Good morning in team chat
  19. Completed an NCR
  20. closed 10 cases
  21. Shared our Tax Id/ NPI
  22. Followed up on a task
  23. client referral from Doctors Office
  24. Took 20 calls