Observed robotsor AI technologyused in the lobbyfor cleaning orcustomer service.Benefited from aseamlessconnectionbetween thehotel’s app andlocal transport orattraction apps.Noticed adigital sign orscreenproviding hoteleventinformation.Benefited fromautomatedroom upgradesdue to loyaltyprogram points.Used asmart roomkey via theirsmartphone.Saw eco-friendlytechnology likekey card-activated lightsor water-savingdevices.Was offered asurvey viaemail or appafter checkingout to rate theirstay.Used an onlinebooking toolthat madereservationseasy.Fast andreliableWi-FiUsed augmentedreality (AR)features in thehotel app toexplore amenitiesor find rooms.Can use thehotel’s app toschedule awake-up call orbook a spaappointment.QR codesthroughout thehotel for menus,information, orfeedback forms.Noticed thehotelresponded toguest reviewsonline.Benefited froma customizedoffer ordiscount sentby email beforethe stay.The hotelofferscontactlesscheck-in via amobile app.Enjoyed avirtual tour orvirtual map ofthe hotel’samenitiesbefore arrival.Usedcontactlesspayment at thehotel’srestaurant orgift shop.A welcomemessage orpromo throughthe hotel’sdevice afterbooking.Found themultilingualsupport on thehotel’s websiteor app helpful.Received real-time notificationson their phoneabout hotelevents orspecials.Received areminder oroffer for a futurestay afterchecking out.Used an in-roomtablet or smartdevice to controllighting,temperature, ororder roomservice.Digitalconcierge orchatbothelpful forquick queriesExperiencedpersonalizedgreetings orrecommendationsupon arrival orduring the stay.Observed robotsor AI technologyused in the lobbyfor cleaning orcustomer service.Benefited from aseamlessconnectionbetween thehotel’s app andlocal transport orattraction apps.Noticed adigital sign orscreenproviding hoteleventinformation.Benefited fromautomatedroom upgradesdue to loyaltyprogram points.Used asmart roomkey via theirsmartphone.Saw eco-friendlytechnology likekey card-activated lightsor water-savingdevices.Was offered asurvey viaemail or appafter checkingout to rate theirstay.Used an onlinebooking toolthat madereservationseasy.Fast andreliableWi-FiUsed augmentedreality (AR)features in thehotel app toexplore amenitiesor find rooms.Can use thehotel’s app toschedule awake-up call orbook a spaappointment.QR codesthroughout thehotel for menus,information, orfeedback forms.Noticed thehotelresponded toguest reviewsonline.Benefited froma customizedoffer ordiscount sentby email beforethe stay.The hotelofferscontactlesscheck-in via amobile app.Enjoyed avirtual tour orvirtual map ofthe hotel’samenitiesbefore arrival.Usedcontactlesspayment at thehotel’srestaurant orgift shop.A welcomemessage orpromo throughthe hotel’sdevice afterbooking.Found themultilingualsupport on thehotel’s websiteor app helpful.Received real-time notificationson their phoneabout hotelevents orspecials.Received areminder oroffer for a futurestay afterchecking out.Used an in-roomtablet or smartdevice to controllighting,temperature, ororder roomservice.Digitalconcierge orchatbothelpful forquick queriesExperiencedpersonalizedgreetings orrecommendationsupon arrival orduring the stay.

ICT Tourism Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
O
3
I
4
G
5
I
6
G
7
N
8
N
9
B
10
O
11
G
12
G
13
N
14
I
15
B
16
I
17
I
18
B
19
O
20
N
21
G
22
B
23
B
24
O
  1. O-Observed robots or AI technology used in the lobby for cleaning or customer service.
  2. O-Benefited from a seamless connection between the hotel’s app and local transport or attraction apps.
  3. I-Noticed a digital sign or screen providing hotel event information.
  4. G-Benefited from automated room upgrades due to loyalty program points.
  5. I-Used a smart room key via their smartphone.
  6. G-Saw eco-friendly technology like key card-activated lights or water-saving devices.
  7. N-Was offered a survey via email or app after checking out to rate their stay.
  8. N-Used an online booking tool that made reservations easy.
  9. B- Fast and reliable Wi-Fi
  10. O-Used augmented reality (AR) features in the hotel app to explore amenities or find rooms.
  11. G-Can use the hotel’s app to schedule a wake-up call or book a spa appointment.
  12. G-QR codes throughout the hotel for menus, information, or feedback forms.
  13. N-Noticed the hotel responded to guest reviews online.
  14. I-Benefited from a customized offer or discount sent by email before the stay.
  15. B- The hotel offers contactless check-in via a mobile app.
  16. I-Enjoyed a virtual tour or virtual map of the hotel’s amenities before arrival.
  17. I-Used contactless payment at the hotel’s restaurant or gift shop.
  18. B-A welcome message or promo through the hotel’s device after booking.
  19. O-Found the multilingual support on the hotel’s website or app helpful.
  20. N-Received real-time notifications on their phone about hotel events or specials.
  21. G-Received a reminder or offer for a future stay after checking out.
  22. B-Used an in-room tablet or smart device to control lighting, temperature, or order room service.
  23. B- Digital concierge or chatbot helpful for quick queries
  24. O-Experienced personalized greetings or recommendations upon arrival or during the stay.