Noticed thehotelresponded toguest reviewsonline.Can use thehotel’s app toschedule awake-up call orbook a spaappointment.Noticed adigital sign orscreenproviding hoteleventinformation.Benefited froma customizedoffer ordiscount sentby email beforethe stay.Benefited fromautomatedroom upgradesdue to loyaltyprogram points.QR codesthroughout thehotel for menus,information, orfeedback forms.Enjoyed avirtual tour orvirtual map ofthe hotel’samenitiesbefore arrival.A welcomemessage orpromo throughthe hotel’sdevice afterbooking.Benefited from aseamlessconnectionbetween thehotel’s app andlocal transport orattraction apps.Received real-time notificationson their phoneabout hotelevents orspecials.Used an in-roomtablet or smartdevice to controllighting,temperature, ororder roomservice.Saw eco-friendlytechnology likekey card-activated lightsor water-savingdevices.Usedcontactlesspayment at thehotel’srestaurant orgift shop.Used an onlinebooking toolthat madereservationseasy.Used augmentedreality (AR)features in thehotel app toexplore amenitiesor find rooms.Observed robotsor AI technologyused in the lobbyfor cleaning orcustomer service.Fast andreliableWi-FiThe hotelofferscontactlesscheck-in via amobile app.Used asmart roomkey via theirsmartphone.Received areminder oroffer for a futurestay afterchecking out.Was offered asurvey viaemail or appafter checkingout to rate theirstay.Digitalconcierge orchatbothelpful forquick queriesExperiencedpersonalizedgreetings orrecommendationsupon arrival orduring the stay.Found themultilingualsupport on thehotel’s websiteor app helpful.Noticed thehotelresponded toguest reviewsonline.Can use thehotel’s app toschedule awake-up call orbook a spaappointment.Noticed adigital sign orscreenproviding hoteleventinformation.Benefited froma customizedoffer ordiscount sentby email beforethe stay.Benefited fromautomatedroom upgradesdue to loyaltyprogram points.QR codesthroughout thehotel for menus,information, orfeedback forms.Enjoyed avirtual tour orvirtual map ofthe hotel’samenitiesbefore arrival.A welcomemessage orpromo throughthe hotel’sdevice afterbooking.Benefited from aseamlessconnectionbetween thehotel’s app andlocal transport orattraction apps.Received real-time notificationson their phoneabout hotelevents orspecials.Used an in-roomtablet or smartdevice to controllighting,temperature, ororder roomservice.Saw eco-friendlytechnology likekey card-activated lightsor water-savingdevices.Usedcontactlesspayment at thehotel’srestaurant orgift shop.Used an onlinebooking toolthat madereservationseasy.Used augmentedreality (AR)features in thehotel app toexplore amenitiesor find rooms.Observed robotsor AI technologyused in the lobbyfor cleaning orcustomer service.Fast andreliableWi-FiThe hotelofferscontactlesscheck-in via amobile app.Used asmart roomkey via theirsmartphone.Received areminder oroffer for a futurestay afterchecking out.Was offered asurvey viaemail or appafter checkingout to rate theirstay.Digitalconcierge orchatbothelpful forquick queriesExperiencedpersonalizedgreetings orrecommendationsupon arrival orduring the stay.Found themultilingualsupport on thehotel’s websiteor app helpful.

ICT Tourism Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
G
3
I
4
I
5
G
6
G
7
I
8
B
9
O
10
N
11
B
12
G
13
I
14
N
15
O
16
O
17
B
18
B
19
I
20
G
21
N
22
B
23
O
24
O
  1. N-Noticed the hotel responded to guest reviews online.
  2. G-Can use the hotel’s app to schedule a wake-up call or book a spa appointment.
  3. I-Noticed a digital sign or screen providing hotel event information.
  4. I-Benefited from a customized offer or discount sent by email before the stay.
  5. G-Benefited from automated room upgrades due to loyalty program points.
  6. G-QR codes throughout the hotel for menus, information, or feedback forms.
  7. I-Enjoyed a virtual tour or virtual map of the hotel’s amenities before arrival.
  8. B-A welcome message or promo through the hotel’s device after booking.
  9. O-Benefited from a seamless connection between the hotel’s app and local transport or attraction apps.
  10. N-Received real-time notifications on their phone about hotel events or specials.
  11. B-Used an in-room tablet or smart device to control lighting, temperature, or order room service.
  12. G-Saw eco-friendly technology like key card-activated lights or water-saving devices.
  13. I-Used contactless payment at the hotel’s restaurant or gift shop.
  14. N-Used an online booking tool that made reservations easy.
  15. O-Used augmented reality (AR) features in the hotel app to explore amenities or find rooms.
  16. O-Observed robots or AI technology used in the lobby for cleaning or customer service.
  17. B- Fast and reliable Wi-Fi
  18. B- The hotel offers contactless check-in via a mobile app.
  19. I-Used a smart room key via their smartphone.
  20. G-Received a reminder or offer for a future stay after checking out.
  21. N-Was offered a survey via email or app after checking out to rate their stay.
  22. B- Digital concierge or chatbot helpful for quick queries
  23. O-Experienced personalized greetings or recommendations upon arrival or during the stay.
  24. O-Found the multilingual support on the hotel’s website or app helpful.