Observed robotsor AI technologyused in the lobbyfor cleaning orcustomer service.Used augmentedreality (AR)features in thehotel app toexplore amenitiesor find rooms.Usedcontactlesspayment at thehotel’srestaurant orgift shop.Used asmart roomkey via theirsmartphone.Benefited froma customizedoffer ordiscount sentby email beforethe stay.Used an onlinebooking toolthat madereservationseasy.Benefited fromautomatedroom upgradesdue to loyaltyprogram points.Benefited from aseamlessconnectionbetween thehotel’s app andlocal transport orattraction apps.Received real-time notificationson their phoneabout hotelevents orspecials.Saw eco-friendlytechnology likekey card-activated lightsor water-savingdevices.Used an in-roomtablet or smartdevice to controllighting,temperature, ororder roomservice.Digitalconcierge orchatbothelpful forquick queriesReceived areminder oroffer for a futurestay afterchecking out.Enjoyed avirtual tour orvirtual map ofthe hotel’samenitiesbefore arrival.Was offered asurvey viaemail or appafter checkingout to rate theirstay.Found themultilingualsupport on thehotel’s websiteor app helpful.Can use thehotel’s app toschedule awake-up call orbook a spaappointment.Noticed thehotelresponded toguest reviewsonline.A welcomemessage orpromo throughthe hotel’sdevice afterbooking.QR codesthroughout thehotel for menus,information, orfeedback forms.Experiencedpersonalizedgreetings orrecommendationsupon arrival orduring the stay.Fast andreliableWi-FiThe hotelofferscontactlesscheck-in via amobile app.Noticed adigital sign orscreenproviding hoteleventinformation.Observed robotsor AI technologyused in the lobbyfor cleaning orcustomer service.Used augmentedreality (AR)features in thehotel app toexplore amenitiesor find rooms.Usedcontactlesspayment at thehotel’srestaurant orgift shop.Used asmart roomkey via theirsmartphone.Benefited froma customizedoffer ordiscount sentby email beforethe stay.Used an onlinebooking toolthat madereservationseasy.Benefited fromautomatedroom upgradesdue to loyaltyprogram points.Benefited from aseamlessconnectionbetween thehotel’s app andlocal transport orattraction apps.Received real-time notificationson their phoneabout hotelevents orspecials.Saw eco-friendlytechnology likekey card-activated lightsor water-savingdevices.Used an in-roomtablet or smartdevice to controllighting,temperature, ororder roomservice.Digitalconcierge orchatbothelpful forquick queriesReceived areminder oroffer for a futurestay afterchecking out.Enjoyed avirtual tour orvirtual map ofthe hotel’samenitiesbefore arrival.Was offered asurvey viaemail or appafter checkingout to rate theirstay.Found themultilingualsupport on thehotel’s websiteor app helpful.Can use thehotel’s app toschedule awake-up call orbook a spaappointment.Noticed thehotelresponded toguest reviewsonline.A welcomemessage orpromo throughthe hotel’sdevice afterbooking.QR codesthroughout thehotel for menus,information, orfeedback forms.Experiencedpersonalizedgreetings orrecommendationsupon arrival orduring the stay.Fast andreliableWi-FiThe hotelofferscontactlesscheck-in via amobile app.Noticed adigital sign orscreenproviding hoteleventinformation.

ICT Tourism Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
O
3
I
4
I
5
I
6
N
7
G
8
O
9
N
10
G
11
B
12
B
13
G
14
I
15
N
16
O
17
G
18
N
19
B
20
G
21
O
22
B
23
B
24
I
  1. O-Observed robots or AI technology used in the lobby for cleaning or customer service.
  2. O-Used augmented reality (AR) features in the hotel app to explore amenities or find rooms.
  3. I-Used contactless payment at the hotel’s restaurant or gift shop.
  4. I-Used a smart room key via their smartphone.
  5. I-Benefited from a customized offer or discount sent by email before the stay.
  6. N-Used an online booking tool that made reservations easy.
  7. G-Benefited from automated room upgrades due to loyalty program points.
  8. O-Benefited from a seamless connection between the hotel’s app and local transport or attraction apps.
  9. N-Received real-time notifications on their phone about hotel events or specials.
  10. G-Saw eco-friendly technology like key card-activated lights or water-saving devices.
  11. B-Used an in-room tablet or smart device to control lighting, temperature, or order room service.
  12. B- Digital concierge or chatbot helpful for quick queries
  13. G-Received a reminder or offer for a future stay after checking out.
  14. I-Enjoyed a virtual tour or virtual map of the hotel’s amenities before arrival.
  15. N-Was offered a survey via email or app after checking out to rate their stay.
  16. O-Found the multilingual support on the hotel’s website or app helpful.
  17. G-Can use the hotel’s app to schedule a wake-up call or book a spa appointment.
  18. N-Noticed the hotel responded to guest reviews online.
  19. B-A welcome message or promo through the hotel’s device after booking.
  20. G-QR codes throughout the hotel for menus, information, or feedback forms.
  21. O-Experienced personalized greetings or recommendations upon arrival or during the stay.
  22. B- Fast and reliable Wi-Fi
  23. B- The hotel offers contactless check-in via a mobile app.
  24. I-Noticed a digital sign or screen providing hotel event information.