NameNon-verbalCommunication7-38-55RuleObjectionTypesPowerWordsMemorableimpression CollaborateSlouchingStandand Smile(PM)ActiveListeningDe-escalationTechniquesInflectionRapportGreatNews!FirstImpressionsNemesisto SalesCommunicationStylesAlbertMehrabianPaceSmileandDial64%ConfidenceAssumptiveSellingSmileTalkToneNameNon-verbalCommunication7-38-55RuleObjectionTypesPowerWordsMemorableimpressionCollaborateSlouchingStandand Smile(PM)ActiveListeningDe-escalationTechniquesInflectionRapportGreatNews!FirstImpressionsNemesisto SalesCommunicationStylesAlbertMehrabianPaceSmileandDial64%ConfidenceAssumptiveSellingSmileTalkTone

Soft Skills for ESRs - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Name
  2. Non-verbal Communication
  3. 7-38-55 Rule
  4. Objection Types
  5. Power Words
  6. Memorable impression
  7. Collaborate
  8. Slouching
  9. Stand and Smile (PM)
  10. Active Listening
  11. De-escalation Techniques
  12. Inflection
  13. Rapport
  14. Great News!
  15. First Impressions
  16. Nemesis to Sales
  17. Communication Styles
  18. Albert Mehrabian
  19. Pace
  20. Smile and Dial
  21. 64%
  22. Confidence
  23. Assumptive Selling
  24. Smile Talk
  25. Tone