InflectionSmileandDialNemesisto SalesActiveListeningToneStandand Smile(PM)ObjectionTypesSmileTalkCommunicationStylesPaceNon-verbalCommunicationRapportAlbertMehrabianFirstImpressions64%AssumptiveSelling7-38-55RuleConfidenceGreatNews!Slouching CollaboratePowerWordsMemorableimpressionNameDe-escalationTechniquesInflectionSmileandDialNemesisto SalesActiveListeningToneStandand Smile(PM)ObjectionTypesSmileTalkCommunicationStylesPaceNon-verbalCommunicationRapportAlbertMehrabianFirstImpressions64%AssumptiveSelling7-38-55RuleConfidenceGreatNews!SlouchingCollaboratePowerWordsMemorableimpressionNameDe-escalationTechniques

Soft Skills for ESRs - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Inflection
  2. Smile and Dial
  3. Nemesis to Sales
  4. Active Listening
  5. Tone
  6. Stand and Smile (PM)
  7. Objection Types
  8. Smile Talk
  9. Communication Styles
  10. Pace
  11. Non-verbal Communication
  12. Rapport
  13. Albert Mehrabian
  14. First Impressions
  15. 64%
  16. Assumptive Selling
  17. 7-38-55 Rule
  18. Confidence
  19. Great News!
  20. Slouching
  21. Collaborate
  22. Power Words
  23. Memorable impression
  24. Name
  25. De-escalation Techniques