De-escalationTechniquesFirstImpressions CollaborateGreatNews!ObjectionTypesAssumptiveSellingSmileTalkCommunicationStylesNameSlouchingPaceNemesisto SalesConfidenceInflectionPowerWords64%ActiveListeningMemorableimpression7-38-55RuleAlbertMehrabianStandand Smile(PM)SmileandDialRapportToneNon-verbalCommunicationDe-escalationTechniquesFirstImpressionsCollaborateGreatNews!ObjectionTypesAssumptiveSellingSmileTalkCommunicationStylesNameSlouchingPaceNemesisto SalesConfidenceInflectionPowerWords64%ActiveListeningMemorableimpression7-38-55RuleAlbertMehrabianStandand Smile(PM)SmileandDialRapportToneNon-verbalCommunication

Soft Skills for ESRs - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. De-escalation Techniques
  2. First Impressions
  3. Collaborate
  4. Great News!
  5. Objection Types
  6. Assumptive Selling
  7. Smile Talk
  8. Communication Styles
  9. Name
  10. Slouching
  11. Pace
  12. Nemesis to Sales
  13. Confidence
  14. Inflection
  15. Power Words
  16. 64%
  17. Active Listening
  18. Memorable impression
  19. 7-38-55 Rule
  20. Albert Mehrabian
  21. Stand and Smile (PM)
  22. Smile and Dial
  23. Rapport
  24. Tone
  25. Non-verbal Communication