Non-verbalCommunicationNemesisto SalesConfidenceMemorableimpressionCommunicationStylesAssumptiveSelling64%PowerWords CollaborateNameSmileTalkAlbertMehrabianSlouchingObjectionTypesSmileandDial7-38-55RuleDe-escalationTechniquesActiveListeningGreatNews!InflectionFirstImpressionsRapportPaceToneStandand Smile(PM)Non-verbalCommunicationNemesisto SalesConfidenceMemorableimpressionCommunicationStylesAssumptiveSelling64%PowerWordsCollaborateNameSmileTalkAlbertMehrabianSlouchingObjectionTypesSmileandDial7-38-55RuleDe-escalationTechniquesActiveListeningGreatNews!InflectionFirstImpressionsRapportPaceToneStandand Smile(PM)

Soft Skills for ESRs - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Non-verbal Communication
  2. Nemesis to Sales
  3. Confidence
  4. Memorable impression
  5. Communication Styles
  6. Assumptive Selling
  7. 64%
  8. Power Words
  9. Collaborate
  10. Name
  11. Smile Talk
  12. Albert Mehrabian
  13. Slouching
  14. Objection Types
  15. Smile and Dial
  16. 7-38-55 Rule
  17. De-escalation Techniques
  18. Active Listening
  19. Great News!
  20. Inflection
  21. First Impressions
  22. Rapport
  23. Pace
  24. Tone
  25. Stand and Smile (PM)