64%7-38-55RuleActiveListeningObjectionTypesSmileandDialFirstImpressionsAlbertMehrabianDe-escalationTechniquesMemorableimpressionNon-verbalCommunicationConfidenceStandand Smile(PM)Nemesisto SalesGreatNews!PowerWordsTonePaceSmileTalkCommunicationStylesAssumptiveSelling CollaborateInflectionRapportSlouchingName64%7-38-55RuleActiveListeningObjectionTypesSmileandDialFirstImpressionsAlbertMehrabianDe-escalationTechniquesMemorableimpressionNon-verbalCommunicationConfidenceStandand Smile(PM)Nemesisto SalesGreatNews!PowerWordsTonePaceSmileTalkCommunicationStylesAssumptiveSellingCollaborateInflectionRapportSlouchingName

Soft Skills for ESRs - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 64%
  2. 7-38-55 Rule
  3. Active Listening
  4. Objection Types
  5. Smile and Dial
  6. First Impressions
  7. Albert Mehrabian
  8. De-escalation Techniques
  9. Memorable impression
  10. Non-verbal Communication
  11. Confidence
  12. Stand and Smile (PM)
  13. Nemesis to Sales
  14. Great News!
  15. Power Words
  16. Tone
  17. Pace
  18. Smile Talk
  19. Communication Styles
  20. Assumptive Selling
  21. Collaborate
  22. Inflection
  23. Rapport
  24. Slouching
  25. Name