64%SmileTalkGreatNews!InflectionSlouchingMemorableimpressionPaceObjectionTypesRapportAssumptiveSellingSmileandDialPowerWordsFirstImpressionsDe-escalationTechniquesStandand Smile(PM)ConfidenceNemesisto Sales7-38-55RuleNon-verbalCommunication CollaborateCommunicationStylesAlbertMehrabianActiveListeningNameTone64%SmileTalkGreatNews!InflectionSlouchingMemorableimpressionPaceObjectionTypesRapportAssumptiveSellingSmileandDialPowerWordsFirstImpressionsDe-escalationTechniquesStandand Smile(PM)ConfidenceNemesisto Sales7-38-55RuleNon-verbalCommunicationCollaborateCommunicationStylesAlbertMehrabianActiveListeningNameTone

Soft Skills for ESRs - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 64%
  2. Smile Talk
  3. Great News!
  4. Inflection
  5. Slouching
  6. Memorable impression
  7. Pace
  8. Objection Types
  9. Rapport
  10. Assumptive Selling
  11. Smile and Dial
  12. Power Words
  13. First Impressions
  14. De-escalation Techniques
  15. Stand and Smile (PM)
  16. Confidence
  17. Nemesis to Sales
  18. 7-38-55 Rule
  19. Non-verbal Communication
  20. Collaborate
  21. Communication Styles
  22. Albert Mehrabian
  23. Active Listening
  24. Name
  25. Tone