No, the status maystill say active. Theprocess of whitelisting will prevent anadditional declinedtransaction.Remove theblock. AMUis still anaccountownerUpdate theaddress onthe Cardlevel in CEdesktopIf the feeposted 30 daysago or morerecent, transferto VAQChangestatus6MonthsCourtesyAdjustmentReview the specifictransactions indicatedby the FraudDepartment with theclient and determinewhether the clientauthorized thetransactions in questionYou cannotremove the block.Warm transfer thecaller to theappropriate VAQteamTo remain withinthe provisions ofRegulation E, aclient must notifythe Bank within 60daysAdvise the callerthat only theaccount ownercan have anymaintenanceperformed on thecardAdvise the client that a letterwill be mailed that must becompleted, signed andreturned in order to completethe process. In addition, theletter instructs the client toinclude a written statementexplaining the details of thesituation. If cltransactionpostedtwiceTempBlockRemovalButton120daysContactVAQResponsecode fieldNothingFollow thedisputetransactionsprocedureAutomatedprocessingError10 business days forATM or POStransactions or 20business days formerchant transactions(giving provisionalcredit can extend thetime)OtherServices |PINChangeFollow the processto Change theaddress on theprimary fundingaccount and anyaffiliated accounts(changing at accountlevels)Follow theencodingerrorprocedureNo, the status maystill say active. Theprocess of whitelisting will prevent anadditional declinedtransaction.Remove theblock. AMUis still anaccountownerUpdate theaddress onthe Cardlevel in CEdesktopIf the feeposted 30 daysago or morerecent, transferto VAQChangestatus6MonthsCourtesyAdjustmentReview the specifictransactions indicatedby the FraudDepartment with theclient and determinewhether the clientauthorized thetransactions in questionYou cannotremove the block.Warm transfer thecaller to theappropriate VAQteamTo remain withinthe provisions ofRegulation E, aclient must notifythe Bank within 60daysAdvise the callerthat only theaccount ownercan have anymaintenanceperformed on thecardAdvise the client that a letterwill be mailed that must becompleted, signed andreturned in order to completethe process. In addition, theletter instructs the client toinclude a written statementexplaining the details of thesituation. If cltransactionpostedtwiceTempBlockRemovalButton120daysContactVAQResponsecode fieldNothingFollow thedisputetransactionsprocedureAutomatedprocessingError10 business days forATM or POStransactions or 20business days formerchant transactions(giving provisionalcredit can extend thetime)OtherServices |PINChangeFollow the processto Change theaddress on theprimary fundingaccount and anyaffiliated accounts(changing at accountlevels)Follow theencodingerrorprocedure

ATM/Debit Equity Card - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No, the status may still say active. The process of white listing will prevent an additional declined transaction.
  2. Remove the block. AMU is still an account owner
  3. Update the address on the Card level in CE desktop
  4. If the fee posted 30 days ago or more recent, transfer to VAQ
  5. Change status
  6. 6 Months
  7. Courtesy Adjustment
  8. Review the specific transactions indicated by the Fraud Department with the client and determine whether the client authorized the transactions in question
  9. You cannot remove the block. Warm transfer the caller to the appropriate VAQ team
  10. To remain within the provisions of Regulation E, a client must notify the Bank within 60 days
  11. Advise the caller that only the account owner can have any maintenance performed on the card
  12. Advise the client that a letter will be mailed that must be completed, signed and returned in order to complete the process. In addition, the letter instructs the client to include a written statement explaining the details of the situation. If cl
  13. transaction posted twice
  14. Temp Block Removal Button
  15. 120 days
  16. Contact VAQ
  17. Response code field
  18. Nothing
  19. Follow the dispute transactions procedure
  20. Automated processing Error
  21. 10 business days for ATM or POS transactions or 20 business days for merchant transactions (giving provisional credit can extend the time)
  22. Other Services | PIN Change
  23. Follow the process to Change the address on the primary funding account and any affiliated accounts (changing at account levels)
  24. Follow the encoding error procedure