Responsecode fieldNothingTo remain withinthe provisions ofRegulation E, aclient must notifythe Bank within 60daysFollow the processto Change theaddress on theprimary fundingaccount and anyaffiliated accounts(changing at accountlevels)Follow thedisputetransactionsprocedure10 business days forATM or POStransactions or 20business days formerchant transactions(giving provisionalcredit can extend thetime)transactionpostedtwiceYou cannotremove the block.Warm transfer thecaller to theappropriate VAQteamUpdate theaddress onthe Cardlevel in CEdesktopAdvise the client that a letterwill be mailed that must becompleted, signed andreturned in order to completethe process. In addition, theletter instructs the client toinclude a written statementexplaining the details of thesituation. If clChangestatusAdvise the callerthat only theaccount ownercan have anymaintenanceperformed on thecardOtherServices |PINChange6MonthsTempBlockRemovalButton120daysFollow theencodingerrorprocedureAutomatedprocessingErrorCourtesyAdjustmentRemove theblock. AMUis still anaccountownerNo, the status maystill say active. Theprocess of whitelisting will prevent anadditional declinedtransaction.Review the specifictransactions indicatedby the FraudDepartment with theclient and determinewhether the clientauthorized thetransactions in questionContactVAQIf the feeposted 30 daysago or morerecent, transferto VAQResponsecode fieldNothingTo remain withinthe provisions ofRegulation E, aclient must notifythe Bank within 60daysFollow the processto Change theaddress on theprimary fundingaccount and anyaffiliated accounts(changing at accountlevels)Follow thedisputetransactionsprocedure10 business days forATM or POStransactions or 20business days formerchant transactions(giving provisionalcredit can extend thetime)transactionpostedtwiceYou cannotremove the block.Warm transfer thecaller to theappropriate VAQteamUpdate theaddress onthe Cardlevel in CEdesktopAdvise the client that a letterwill be mailed that must becompleted, signed andreturned in order to completethe process. In addition, theletter instructs the client toinclude a written statementexplaining the details of thesituation. If clChangestatusAdvise the callerthat only theaccount ownercan have anymaintenanceperformed on thecardOtherServices |PINChange6MonthsTempBlockRemovalButton120daysFollow theencodingerrorprocedureAutomatedprocessingErrorCourtesyAdjustmentRemove theblock. AMUis still anaccountownerNo, the status maystill say active. Theprocess of whitelisting will prevent anadditional declinedtransaction.Review the specifictransactions indicatedby the FraudDepartment with theclient and determinewhether the clientauthorized thetransactions in questionContactVAQIf the feeposted 30 daysago or morerecent, transferto VAQ

ATM/Debit Equity Card - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Response code field
  2. Nothing
  3. To remain within the provisions of Regulation E, a client must notify the Bank within 60 days
  4. Follow the process to Change the address on the primary funding account and any affiliated accounts (changing at account levels)
  5. Follow the dispute transactions procedure
  6. 10 business days for ATM or POS transactions or 20 business days for merchant transactions (giving provisional credit can extend the time)
  7. transaction posted twice
  8. You cannot remove the block. Warm transfer the caller to the appropriate VAQ team
  9. Update the address on the Card level in CE desktop
  10. Advise the client that a letter will be mailed that must be completed, signed and returned in order to complete the process. In addition, the letter instructs the client to include a written statement explaining the details of the situation. If cl
  11. Change status
  12. Advise the caller that only the account owner can have any maintenance performed on the card
  13. Other Services | PIN Change
  14. 6 Months
  15. Temp Block Removal Button
  16. 120 days
  17. Follow the encoding error procedure
  18. Automated processing Error
  19. Courtesy Adjustment
  20. Remove the block. AMU is still an account owner
  21. No, the status may still say active. The process of white listing will prevent an additional declined transaction.
  22. Review the specific transactions indicated by the Fraud Department with the client and determine whether the client authorized the transactions in question
  23. Contact VAQ
  24. If the fee posted 30 days ago or more recent, transfer to VAQ