TPS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. A business must complete this to update their HQ or mailing address w/ Dept
   Business Change Form
2. T or F Withholding tax permit numbers are NOT confidential
   FALSE
3. How do you request a 1040 booklet for tax year 2012 be mailed to a TP
   IDR Forms & Letters Request
4. Hit snooze button twice
   Hit snooze button twice
5. What Genesys Cloud request lets you see how many call are waiting in queue
   My Queues Activity
6. The PTET can only be used by these entity types
   S-Corp or Partnership
7. This is the average # of TOTAL visitors the Front Desk has helped per month in 2024 so far.
   1215
8. This is where you can find a listing of IDR phone numbers
   Revlink
9. The Iowa state sales tax rate is
   6%
10. This is the average # IDR visitors the front desk has helped per month in 2024 so far
    575
11. Where can you find the number of calls you have answered
    My Performance
12. What score must you receive to be passing on the call scorecard
    80
13. How do request an undeliverable warrant to be resent
    Operations Customer Service Portal
14. This is where you can find any training assignments you have been given
    Workday
15. Web logons can view a list of the transactions they submitted by visiting this screen in GCI
    View Submissions
16. If a taxpayer is a part-year resident or non-resident, w/ IA source income, What schedule should they complete for credit
    IA 126
17. What sub-tab can you find Responsible Parties in Impact?
    LINKS
18. What screen on GCI can web logons view a list of all transactions submitted via GCI for a TP
    Manage Returns & Payments
19. The Iowa state excise tax is
    5%
20. This is the average # IDR visitors the front desk has helped per month in 2024 so far
    The Kernel
21. What status must you be in to receive calls through the Genesys Cloud call center
    On Queue
22. How do you request a Rep Cert form to be mailed to a TP
    IDR Forms Request
23. Payment vouchers can be found on this website
    govconnect.iowa.gov
24. Where can you find pending Third Party Applications?
    Task Tab
25. A list of due dates for all tax types can be found on what website
    revenue.iowa.gov
26. What is the due date for INDV INC tax returns
    April 30
27. What is the due date for electronically filing W-2s and 1099s
    Feb 15
28. Did something nice for a coworker
    Did something nice for a coworker
29. T or F The total penalty for late file & late pay is 10%
    TRUE
30. If an IA resident TP paid tax to another state on income, what is the name of the schedule they complete for credit
    IA 130
31. How many days is an access code valid for
    90
32. What email inbox do we email for assistance in cancelling direct deposit refunds or income tax payments set up through tax software. INDV INC
    IDREFT@iowa.gov