OnQueueWhat statusmust you be into receive callsthrough theGenesys Cloudcall centerBusinessChangeFormA businessmust completethis to updatetheir HQ ormailing addressw/ Dept6%The Iowastatesales taxrate isHitsnoozebuttontwiceHitsnoozebuttontwiceApril30What is thedue date forINDV INCtax returnsMyPerformanceWhere canyou find thenumber ofcalls you haveansweredFeb15What is thedue date forelectronicallyfiling W-2sand 1099s575This is theaverage # IDRvisitors the frontdesk has helpedper month in2024 so farFALSET or FWithholding taxpermit numbersare NOTconfidentialTaskTabWhere canyou findpending ThirdPartyApplications?80What scoremust youreceive to bepassing on thecall scorecardgovconnect.iowa.govPaymentvoucherscan be foundon thiswebsiteOperationsCustomerServicePortalHow dorequest anundeliverablewarrant to beresentMyQueuesActivityWhat GenesysCloud requestlets you seehow many callare waiting inqueue1215This is theaverage # ofTOTAL visitors theFront Desk hashelped per monthin 2024 so far.IDRFormsRequestHow do yourequest a RepCert form tobe mailed to aTPLINKSWhat sub-tabcan you findResponsibleParties inImpact?90How manydays is anaccess codevalid forIA130If an IA residentTP paid tax toanother state onincome, what isthe name of theschedule theycomplete for creditViewSubmissionsWeb logons canview a list of thetransactionsthey submittedby visiting thisscreen in GCIS-Corp orPartnershipThe PTETcan only beused bythese entitytypesDidsomethingnice for acoworkerDidsomethingnice for acoworkerManageReturns &PaymentsWhat screen onGCI can weblogons view a listof all transactionssubmitted viaGCI for a TP5%The Iowastateexcise taxisrevenue.iowa.govA list of duedates for alltax types canbe found onwhat websiteRevlinkThis is whereyou can finda listing ofIDR phonenumbersIDREFT@iowa.govWhat email inbox dowe email forassistance incancelling directdeposit refunds orincome tax paymentsset up through taxsoftware. INDV INCIDRForms &LettersRequestHow do yourequest a 1040booklet for taxyear 2012 bemailed to a TPTRUET or F Thetotal penaltyfor late file &late pay is10%TheKernelThis is theaverage # IDRvisitors the frontdesk has helpedper month in2024 so farWorkdayThis is whereyou can findany trainingassignmentsyou have beengivenIA126If a taxpayer is apart-year residentor non-resident, w/IA source income,What scheduleshould theycomplete for creditOnQueueWhat statusmust you be into receive callsthrough theGenesys Cloudcall centerBusinessChangeFormA businessmust completethis to updatetheir HQ ormailing addressw/ Dept6%The Iowastatesales taxrate isHitsnoozebuttontwiceHitsnoozebuttontwiceApril30What is thedue date forINDV INCtax returnsMyPerformanceWhere canyou find thenumber ofcalls you haveansweredFeb15What is thedue date forelectronicallyfiling W-2sand 1099s575This is theaverage # IDRvisitors the frontdesk has helpedper month in2024 so farFALSET or FWithholding taxpermit numbersare NOTconfidentialTaskTabWhere canyou findpending ThirdPartyApplications?80What scoremust youreceive to bepassing on thecall scorecardgovconnect.iowa.govPaymentvoucherscan be foundon thiswebsiteOperationsCustomerServicePortalHow dorequest anundeliverablewarrant to beresentMyQueuesActivityWhat GenesysCloud requestlets you seehow many callare waiting inqueue1215This is theaverage # ofTOTAL visitors theFront Desk hashelped per monthin 2024 so far.IDRFormsRequestHow do yourequest a RepCert form tobe mailed to aTPLINKSWhat sub-tabcan you findResponsibleParties inImpact?90How manydays is anaccess codevalid forIA130If an IA residentTP paid tax toanother state onincome, what isthe name of theschedule theycomplete for creditViewSubmissionsWeb logons canview a list of thetransactionsthey submittedby visiting thisscreen in GCIS-Corp orPartnershipThe PTETcan only beused bythese entitytypesDidsomethingnice for acoworkerDidsomethingnice for acoworkerManageReturns &PaymentsWhat screen onGCI can weblogons view a listof all transactionssubmitted viaGCI for a TP5%The Iowastateexcise taxisrevenue.iowa.govA list of duedates for alltax types canbe found onwhat websiteRevlinkThis is whereyou can finda listing ofIDR phonenumbersIDREFT@iowa.govWhat email inbox dowe email forassistance incancelling directdeposit refunds orincome tax paymentsset up through taxsoftware. INDV INCIDRForms &LettersRequestHow do yourequest a 1040booklet for taxyear 2012 bemailed to a TPTRUET or F Thetotal penaltyfor late file &late pay is10%TheKernelThis is theaverage # IDRvisitors the frontdesk has helpedper month in2024 so farWorkdayThis is whereyou can findany trainingassignmentsyou have beengivenIA126If a taxpayer is apart-year residentor non-resident, w/IA source income,What scheduleshould theycomplete for credit

TPS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What status must you be in to receive calls through the Genesys Cloud call center
    On Queue
  2. A business must complete this to update their HQ or mailing address w/ Dept
    Business Change Form
  3. The Iowa state sales tax rate is
    6%
  4. Hit snooze button twice
    Hit snooze button twice
  5. What is the due date for INDV INC tax returns
    April 30
  6. Where can you find the number of calls you have answered
    My Performance
  7. What is the due date for electronically filing W-2s and 1099s
    Feb 15
  8. This is the average # IDR visitors the front desk has helped per month in 2024 so far
    575
  9. T or F Withholding tax permit numbers are NOT confidential
    FALSE
  10. Where can you find pending Third Party Applications?
    Task Tab
  11. What score must you receive to be passing on the call scorecard
    80
  12. Payment vouchers can be found on this website
    govconnect.iowa.gov
  13. How do request an undeliverable warrant to be resent
    Operations Customer Service Portal
  14. What Genesys Cloud request lets you see how many call are waiting in queue
    My Queues Activity
  15. This is the average # of TOTAL visitors the Front Desk has helped per month in 2024 so far.
    1215
  16. How do you request a Rep Cert form to be mailed to a TP
    IDR Forms Request
  17. What sub-tab can you find Responsible Parties in Impact?
    LINKS
  18. How many days is an access code valid for
    90
  19. If an IA resident TP paid tax to another state on income, what is the name of the schedule they complete for credit
    IA 130
  20. Web logons can view a list of the transactions they submitted by visiting this screen in GCI
    View Submissions
  21. The PTET can only be used by these entity types
    S-Corp or Partnership
  22. Did something nice for a coworker
    Did something nice for a coworker
  23. What screen on GCI can web logons view a list of all transactions submitted via GCI for a TP
    Manage Returns & Payments
  24. The Iowa state excise tax is
    5%
  25. A list of due dates for all tax types can be found on what website
    revenue.iowa.gov
  26. This is where you can find a listing of IDR phone numbers
    Revlink
  27. What email inbox do we email for assistance in cancelling direct deposit refunds or income tax payments set up through tax software. INDV INC
    IDREFT@iowa.gov
  28. How do you request a 1040 booklet for tax year 2012 be mailed to a TP
    IDR Forms & Letters Request
  29. T or F The total penalty for late file & late pay is 10%
    TRUE
  30. This is the average # IDR visitors the front desk has helped per month in 2024 so far
    The Kernel
  31. This is where you can find any training assignments you have been given
    Workday
  32. If a taxpayer is a part-year resident or non-resident, w/ IA source income, What schedule should they complete for credit
    IA 126