Calllasting10+minutesIssue is nolonger urgentwhen they haveto drive to otherlocationOwnerdoesn'tremembername ofmedicationDemandsmedicationwithout anappointmentVoicemailbox notset up"I'm anurse"/"Myfriend is avet tech"Pet has beenhaving issue formonths but it isonly anemergency now"I've beencalling allday andnobodyanswers"Seescharges forservice as amoral issueHorriblymispronouncedmed name"I'mfriendswith Dr.Dale"Med phonevoicemailwith 0helpful infoWaits untilcompletelyout to refillvery importantmedicationAccidentallyleavesshittyvoicemailTalks toanimalwhile onphoneUpset thatmedicationisn't readyDemandsto speakdirectly todoctorImmediatelyangry for noreasonHas veryspecificavailability butis upset aboutnot being ableto get inBegrudginglypays depositFails tomention veryimportantinformationComplainsabout drop-offappointmentbut doesn'twant to wait forin-roomAnimal isscreamingin thebackgroundIssue is nolongeremergencyafter hearsaboutemergency feeCalllasting10+minutesIssue is nolonger urgentwhen they haveto drive to otherlocationOwnerdoesn'tremembername ofmedicationDemandsmedicationwithout anappointmentVoicemailbox notset up"I'm anurse"/"Myfriend is avet tech"Pet has beenhaving issue formonths but it isonly anemergency now"I've beencalling allday andnobodyanswers"Seescharges forservice as amoral issueHorriblymispronouncedmed name"I'mfriendswith Dr.Dale"Med phonevoicemailwith 0helpful infoWaits untilcompletelyout to refillvery importantmedicationAccidentallyleavesshittyvoicemailTalks toanimalwhile onphoneUpset thatmedicationisn't readyDemandsto speakdirectly todoctorImmediatelyangry for noreasonHas veryspecificavailability butis upset aboutnot being ableto get inBegrudginglypays depositFails tomention veryimportantinformationComplainsabout drop-offappointmentbut doesn'twant to wait forin-roomAnimal isscreamingin thebackgroundIssue is nolongeremergencyafter hearsaboutemergency fee

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call lasting 10+ minutes
  2. Issue is no longer urgent when they have to drive to other location
  3. Owner doesn't remember name of medication
  4. Demands medication without an appointment
  5. Voicemail box not set up
  6. "I'm a nurse"/"My friend is a vet tech"
  7. Pet has been having issue for months but it is only an emergency now
  8. "I've been calling all day and nobody answers"
  9. Sees charges for service as a moral issue
  10. Horribly mispronounced med name
  11. "I'm friends with Dr. Dale"
  12. Med phone voicemail with 0 helpful info
  13. Waits until completely out to refill very important medication
  14. Accidentally leaves shitty voicemail
  15. Talks to animal while on phone
  16. Upset that medication isn't ready
  17. Demands to speak directly to doctor
  18. Immediately angry for no reason
  19. Has very specific availability but is upset about not being able to get in
  20. Begrudgingly pays deposit
  21. Fails to mention very important information
  22. Complains about drop-off appointment but doesn't want to wait for in-room
  23. Animal is screaming in the background
  24. Issue is no longer emergency after hears about emergency fee