Immediatelyangry for noreasonDemandsto speakdirectly todoctorIssue is nolongeremergencyafter hearsaboutemergency feeCalllasting10+minutesOwnerdoesn'tremembername ofmedication"I'mfriendswith Dr.Dale"Seescharges forservice as amoral issueDemandsmedicationwithout anappointmentUpset thatmedicationisn't readyPet has beenhaving issue formonths but it isonly anemergency nowAccidentallyleavesshittyvoicemailComplainsabout drop-offappointmentbut doesn'twant to wait forin-room"I've beencalling allday andnobodyanswers"Begrudginglypays depositVoicemailbox notset upTalks toanimalwhile onphoneIssue is nolonger urgentwhen they haveto drive to otherlocation"I'm anurse"/"Myfriend is avet tech"Fails tomention veryimportantinformationWaits untilcompletelyout to refillvery importantmedicationHorriblymispronouncedmed nameHas veryspecificavailability butis upset aboutnot being ableto get inAnimal isscreamingin thebackgroundMed phonevoicemailwith 0helpful infoImmediatelyangry for noreasonDemandsto speakdirectly todoctorIssue is nolongeremergencyafter hearsaboutemergency feeCalllasting10+minutesOwnerdoesn'tremembername ofmedication"I'mfriendswith Dr.Dale"Seescharges forservice as amoral issueDemandsmedicationwithout anappointmentUpset thatmedicationisn't readyPet has beenhaving issue formonths but it isonly anemergency nowAccidentallyleavesshittyvoicemailComplainsabout drop-offappointmentbut doesn'twant to wait forin-room"I've beencalling allday andnobodyanswers"Begrudginglypays depositVoicemailbox notset upTalks toanimalwhile onphoneIssue is nolonger urgentwhen they haveto drive to otherlocation"I'm anurse"/"Myfriend is avet tech"Fails tomention veryimportantinformationWaits untilcompletelyout to refillvery importantmedicationHorriblymispronouncedmed nameHas veryspecificavailability butis upset aboutnot being ableto get inAnimal isscreamingin thebackgroundMed phonevoicemailwith 0helpful info

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Immediately angry for no reason
  2. Demands to speak directly to doctor
  3. Issue is no longer emergency after hears about emergency fee
  4. Call lasting 10+ minutes
  5. Owner doesn't remember name of medication
  6. "I'm friends with Dr. Dale"
  7. Sees charges for service as a moral issue
  8. Demands medication without an appointment
  9. Upset that medication isn't ready
  10. Pet has been having issue for months but it is only an emergency now
  11. Accidentally leaves shitty voicemail
  12. Complains about drop-off appointment but doesn't want to wait for in-room
  13. "I've been calling all day and nobody answers"
  14. Begrudgingly pays deposit
  15. Voicemail box not set up
  16. Talks to animal while on phone
  17. Issue is no longer urgent when they have to drive to other location
  18. "I'm a nurse"/"My friend is a vet tech"
  19. Fails to mention very important information
  20. Waits until completely out to refill very important medication
  21. Horribly mispronounced med name
  22. Has very specific availability but is upset about not being able to get in
  23. Animal is screaming in the background
  24. Med phone voicemail with 0 helpful info