"I'mfriendswith Dr.Dale"Issue is nolongeremergencyafter hearsaboutemergency feePet has beenhaving issue formonths but it isonly anemergency nowDemandsto speakdirectly todoctor"I'm anurse"/"Myfriend is avet tech"Calllasting10+minutesBegrudginglypays depositImmediatelyangry for noreasonHas veryspecificavailability butis upset aboutnot being ableto get inTalks toanimalwhile onphoneComplainsabout drop-offappointmentbut doesn'twant to wait forin-roomHorriblymispronouncedmed nameDemandsmedicationwithout anappointmentAnimal isscreamingin thebackgroundIssue is nolonger urgentwhen they haveto drive to otherlocation"I've beencalling allday andnobodyanswers"Voicemailbox notset upOwnerdoesn'tremembername ofmedicationWaits untilcompletelyout to refillvery importantmedicationFails tomention veryimportantinformationUpset thatmedicationisn't readyAccidentallyleavesshittyvoicemailMed phonevoicemailwith 0helpful infoSeescharges forservice as amoral issue"I'mfriendswith Dr.Dale"Issue is nolongeremergencyafter hearsaboutemergency feePet has beenhaving issue formonths but it isonly anemergency nowDemandsto speakdirectly todoctor"I'm anurse"/"Myfriend is avet tech"Calllasting10+minutesBegrudginglypays depositImmediatelyangry for noreasonHas veryspecificavailability butis upset aboutnot being ableto get inTalks toanimalwhile onphoneComplainsabout drop-offappointmentbut doesn'twant to wait forin-roomHorriblymispronouncedmed nameDemandsmedicationwithout anappointmentAnimal isscreamingin thebackgroundIssue is nolonger urgentwhen they haveto drive to otherlocation"I've beencalling allday andnobodyanswers"Voicemailbox notset upOwnerdoesn'tremembername ofmedicationWaits untilcompletelyout to refillvery importantmedicationFails tomention veryimportantinformationUpset thatmedicationisn't readyAccidentallyleavesshittyvoicemailMed phonevoicemailwith 0helpful infoSeescharges forservice as amoral issue

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I'm friends with Dr. Dale"
  2. Issue is no longer emergency after hears about emergency fee
  3. Pet has been having issue for months but it is only an emergency now
  4. Demands to speak directly to doctor
  5. "I'm a nurse"/"My friend is a vet tech"
  6. Call lasting 10+ minutes
  7. Begrudgingly pays deposit
  8. Immediately angry for no reason
  9. Has very specific availability but is upset about not being able to get in
  10. Talks to animal while on phone
  11. Complains about drop-off appointment but doesn't want to wait for in-room
  12. Horribly mispronounced med name
  13. Demands medication without an appointment
  14. Animal is screaming in the background
  15. Issue is no longer urgent when they have to drive to other location
  16. "I've been calling all day and nobody answers"
  17. Voicemail box not set up
  18. Owner doesn't remember name of medication
  19. Waits until completely out to refill very important medication
  20. Fails to mention very important information
  21. Upset that medication isn't ready
  22. Accidentally leaves shitty voicemail
  23. Med phone voicemail with 0 helpful info
  24. Sees charges for service as a moral issue