Immediatelyangry for noreasonWaits untilcompletelyout to refillvery importantmedicationIssue is nolonger urgentwhen they haveto drive to otherlocationCalllasting10+minutesOwnerdoesn'tremembername ofmedicationPet has beenhaving issue formonths but it isonly anemergency nowAccidentallyleavesshittyvoicemailHas veryspecificavailability butis upset aboutnot being ableto get inTalks toanimalwhile onphone"I'm anurse"/"Myfriend is avet tech"Med phonevoicemailwith 0helpful infoBegrudginglypays depositVoicemailbox notset upSeescharges forservice as amoral issue"I've beencalling allday andnobodyanswers"Fails tomention veryimportantinformationHorriblymispronouncedmed nameComplainsabout drop-offappointmentbut doesn'twant to wait forin-roomIssue is nolongeremergencyafter hearsaboutemergency feeDemandsto speakdirectly todoctorDemandsmedicationwithout anappointmentUpset thatmedicationisn't ready"I'mfriendswith Dr.Dale"Animal isscreamingin thebackgroundImmediatelyangry for noreasonWaits untilcompletelyout to refillvery importantmedicationIssue is nolonger urgentwhen they haveto drive to otherlocationCalllasting10+minutesOwnerdoesn'tremembername ofmedicationPet has beenhaving issue formonths but it isonly anemergency nowAccidentallyleavesshittyvoicemailHas veryspecificavailability butis upset aboutnot being ableto get inTalks toanimalwhile onphone"I'm anurse"/"Myfriend is avet tech"Med phonevoicemailwith 0helpful infoBegrudginglypays depositVoicemailbox notset upSeescharges forservice as amoral issue"I've beencalling allday andnobodyanswers"Fails tomention veryimportantinformationHorriblymispronouncedmed nameComplainsabout drop-offappointmentbut doesn'twant to wait forin-roomIssue is nolongeremergencyafter hearsaboutemergency feeDemandsto speakdirectly todoctorDemandsmedicationwithout anappointmentUpset thatmedicationisn't ready"I'mfriendswith Dr.Dale"Animal isscreamingin thebackground

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Immediately angry for no reason
  2. Waits until completely out to refill very important medication
  3. Issue is no longer urgent when they have to drive to other location
  4. Call lasting 10+ minutes
  5. Owner doesn't remember name of medication
  6. Pet has been having issue for months but it is only an emergency now
  7. Accidentally leaves shitty voicemail
  8. Has very specific availability but is upset about not being able to get in
  9. Talks to animal while on phone
  10. "I'm a nurse"/"My friend is a vet tech"
  11. Med phone voicemail with 0 helpful info
  12. Begrudgingly pays deposit
  13. Voicemail box not set up
  14. Sees charges for service as a moral issue
  15. "I've been calling all day and nobody answers"
  16. Fails to mention very important information
  17. Horribly mispronounced med name
  18. Complains about drop-off appointment but doesn't want to wait for in-room
  19. Issue is no longer emergency after hears about emergency fee
  20. Demands to speak directly to doctor
  21. Demands medication without an appointment
  22. Upset that medication isn't ready
  23. "I'm friends with Dr. Dale"
  24. Animal is screaming in the background