Med phonevoicemailwith 0helpful infoWaits untilcompletelyout to refillvery importantmedicationDemandsmedicationwithout anappointmentTalks toanimalwhile onphoneOwnerdoesn'tremembername ofmedicationDemandsto speakdirectly todoctorVoicemailbox notset upFails tomention veryimportantinformation"I've beencalling allday andnobodyanswers"Has veryspecificavailability butis upset aboutnot being ableto get inUpset thatmedicationisn't ready"I'mfriendswith Dr.Dale"Horriblymispronouncedmed nameIssue is nolongeremergencyafter hearsaboutemergency feeAccidentallyleavesshittyvoicemailBegrudginglypays depositComplainsabout drop-offappointmentbut doesn'twant to wait forin-room"I'm anurse"/"Myfriend is avet tech"Pet has beenhaving issue formonths but it isonly anemergency nowImmediatelyangry for noreasonAnimal isscreamingin thebackgroundIssue is nolonger urgentwhen they haveto drive to otherlocationSeescharges forservice as amoral issueCalllasting10+minutesMed phonevoicemailwith 0helpful infoWaits untilcompletelyout to refillvery importantmedicationDemandsmedicationwithout anappointmentTalks toanimalwhile onphoneOwnerdoesn'tremembername ofmedicationDemandsto speakdirectly todoctorVoicemailbox notset upFails tomention veryimportantinformation"I've beencalling allday andnobodyanswers"Has veryspecificavailability butis upset aboutnot being ableto get inUpset thatmedicationisn't ready"I'mfriendswith Dr.Dale"Horriblymispronouncedmed nameIssue is nolongeremergencyafter hearsaboutemergency feeAccidentallyleavesshittyvoicemailBegrudginglypays depositComplainsabout drop-offappointmentbut doesn'twant to wait forin-room"I'm anurse"/"Myfriend is avet tech"Pet has beenhaving issue formonths but it isonly anemergency nowImmediatelyangry for noreasonAnimal isscreamingin thebackgroundIssue is nolonger urgentwhen they haveto drive to otherlocationSeescharges forservice as amoral issueCalllasting10+minutes

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Med phone voicemail with 0 helpful info
  2. Waits until completely out to refill very important medication
  3. Demands medication without an appointment
  4. Talks to animal while on phone
  5. Owner doesn't remember name of medication
  6. Demands to speak directly to doctor
  7. Voicemail box not set up
  8. Fails to mention very important information
  9. "I've been calling all day and nobody answers"
  10. Has very specific availability but is upset about not being able to get in
  11. Upset that medication isn't ready
  12. "I'm friends with Dr. Dale"
  13. Horribly mispronounced med name
  14. Issue is no longer emergency after hears about emergency fee
  15. Accidentally leaves shitty voicemail
  16. Begrudgingly pays deposit
  17. Complains about drop-off appointment but doesn't want to wait for in-room
  18. "I'm a nurse"/"My friend is a vet tech"
  19. Pet has been having issue for months but it is only an emergency now
  20. Immediately angry for no reason
  21. Animal is screaming in the background
  22. Issue is no longer urgent when they have to drive to other location
  23. Sees charges for service as a moral issue
  24. Call lasting 10+ minutes