Fails tomention veryimportantinformationUpset thatmedicationisn't readyBegrudginglypays depositAccidentallyleavesshittyvoicemailMed phonevoicemailwith 0helpful info"I'm anurse"/"Myfriend is avet tech"Horriblymispronouncedmed nameComplainsabout drop-offappointmentbut doesn'twant to wait forin-roomTalks toanimalwhile onphoneAnimal isscreamingin thebackgroundOwnerdoesn'tremembername ofmedicationVoicemailbox notset up"I've beencalling allday andnobodyanswers"Immediatelyangry for noreasonHas veryspecificavailability butis upset aboutnot being ableto get inIssue is nolonger urgentwhen they haveto drive to otherlocationWaits untilcompletelyout to refillvery importantmedicationSeescharges forservice as amoral issueDemandsmedicationwithout anappointmentDemandsto speakdirectly todoctorPet has beenhaving issue formonths but it isonly anemergency nowIssue is nolongeremergencyafter hearsaboutemergency feeCalllasting10+minutes"I'mfriendswith Dr.Dale"Fails tomention veryimportantinformationUpset thatmedicationisn't readyBegrudginglypays depositAccidentallyleavesshittyvoicemailMed phonevoicemailwith 0helpful info"I'm anurse"/"Myfriend is avet tech"Horriblymispronouncedmed nameComplainsabout drop-offappointmentbut doesn'twant to wait forin-roomTalks toanimalwhile onphoneAnimal isscreamingin thebackgroundOwnerdoesn'tremembername ofmedicationVoicemailbox notset up"I've beencalling allday andnobodyanswers"Immediatelyangry for noreasonHas veryspecificavailability butis upset aboutnot being ableto get inIssue is nolonger urgentwhen they haveto drive to otherlocationWaits untilcompletelyout to refillvery importantmedicationSeescharges forservice as amoral issueDemandsmedicationwithout anappointmentDemandsto speakdirectly todoctorPet has beenhaving issue formonths but it isonly anemergency nowIssue is nolongeremergencyafter hearsaboutemergency feeCalllasting10+minutes"I'mfriendswith Dr.Dale"

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Fails to mention very important information
  2. Upset that medication isn't ready
  3. Begrudgingly pays deposit
  4. Accidentally leaves shitty voicemail
  5. Med phone voicemail with 0 helpful info
  6. "I'm a nurse"/"My friend is a vet tech"
  7. Horribly mispronounced med name
  8. Complains about drop-off appointment but doesn't want to wait for in-room
  9. Talks to animal while on phone
  10. Animal is screaming in the background
  11. Owner doesn't remember name of medication
  12. Voicemail box not set up
  13. "I've been calling all day and nobody answers"
  14. Immediately angry for no reason
  15. Has very specific availability but is upset about not being able to get in
  16. Issue is no longer urgent when they have to drive to other location
  17. Waits until completely out to refill very important medication
  18. Sees charges for service as a moral issue
  19. Demands medication without an appointment
  20. Demands to speak directly to doctor
  21. Pet has been having issue for months but it is only an emergency now
  22. Issue is no longer emergency after hears about emergency fee
  23. Call lasting 10+ minutes
  24. "I'm friends with Dr. Dale"