"I'mfriendswith Dr.Dale"Ownerdoesn'tremembername ofmedicationIssue is nolonger urgentwhen they haveto drive to otherlocationHorriblymispronouncedmed nameDemandsmedicationwithout anappointmentImmediatelyangry for noreasonAnimal isscreamingin thebackgroundBegrudginglypays deposit"I've beencalling allday andnobodyanswers"Upset thatmedicationisn't readyMed phonevoicemailwith 0helpful infoCalllasting10+minutesHas veryspecificavailability butis upset aboutnot being ableto get inSeescharges forservice as amoral issueIssue is nolongeremergencyafter hearsaboutemergency feeWaits untilcompletelyout to refillvery importantmedicationDemandsto speakdirectly todoctorComplainsabout drop-offappointmentbut doesn'twant to wait forin-roomTalks toanimalwhile onphoneAccidentallyleavesshittyvoicemailPet has beenhaving issue formonths but it isonly anemergency nowFails tomention veryimportantinformationVoicemailbox notset up"I'm anurse"/"Myfriend is avet tech""I'mfriendswith Dr.Dale"Ownerdoesn'tremembername ofmedicationIssue is nolonger urgentwhen they haveto drive to otherlocationHorriblymispronouncedmed nameDemandsmedicationwithout anappointmentImmediatelyangry for noreasonAnimal isscreamingin thebackgroundBegrudginglypays deposit"I've beencalling allday andnobodyanswers"Upset thatmedicationisn't readyMed phonevoicemailwith 0helpful infoCalllasting10+minutesHas veryspecificavailability butis upset aboutnot being ableto get inSeescharges forservice as amoral issueIssue is nolongeremergencyafter hearsaboutemergency feeWaits untilcompletelyout to refillvery importantmedicationDemandsto speakdirectly todoctorComplainsabout drop-offappointmentbut doesn'twant to wait forin-roomTalks toanimalwhile onphoneAccidentallyleavesshittyvoicemailPet has beenhaving issue formonths but it isonly anemergency nowFails tomention veryimportantinformationVoicemailbox notset up"I'm anurse"/"Myfriend is avet tech"

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I'm friends with Dr. Dale"
  2. Owner doesn't remember name of medication
  3. Issue is no longer urgent when they have to drive to other location
  4. Horribly mispronounced med name
  5. Demands medication without an appointment
  6. Immediately angry for no reason
  7. Animal is screaming in the background
  8. Begrudgingly pays deposit
  9. "I've been calling all day and nobody answers"
  10. Upset that medication isn't ready
  11. Med phone voicemail with 0 helpful info
  12. Call lasting 10+ minutes
  13. Has very specific availability but is upset about not being able to get in
  14. Sees charges for service as a moral issue
  15. Issue is no longer emergency after hears about emergency fee
  16. Waits until completely out to refill very important medication
  17. Demands to speak directly to doctor
  18. Complains about drop-off appointment but doesn't want to wait for in-room
  19. Talks to animal while on phone
  20. Accidentally leaves shitty voicemail
  21. Pet has been having issue for months but it is only an emergency now
  22. Fails to mention very important information
  23. Voicemail box not set up
  24. "I'm a nurse"/"My friend is a vet tech"