Ownerdoesn'tremembername ofmedicationAnimal isscreamingin thebackgroundHorriblymispronouncedmed nameSeescharges forservice as amoral issueVoicemailbox notset up"I'm anurse"/"Myfriend is avet tech"Upset thatmedicationisn't readyMed phonevoicemailwith 0helpful infoIssue is nolongeremergencyafter hearsaboutemergency feeComplainsabout drop-offappointmentbut doesn'twant to wait forin-room"I'mfriendswith Dr.Dale"Demandsmedicationwithout anappointmentWaits untilcompletelyout to refillvery importantmedicationHas veryspecificavailability butis upset aboutnot being ableto get inAccidentallyleavesshittyvoicemailBegrudginglypays depositIssue is nolonger urgentwhen they haveto drive to otherlocationPet has beenhaving issue formonths but it isonly anemergency nowDemandsto speakdirectly todoctorFails tomention veryimportantinformation"I've beencalling allday andnobodyanswers"Talks toanimalwhile onphoneImmediatelyangry for noreasonCalllasting10+minutesOwnerdoesn'tremembername ofmedicationAnimal isscreamingin thebackgroundHorriblymispronouncedmed nameSeescharges forservice as amoral issueVoicemailbox notset up"I'm anurse"/"Myfriend is avet tech"Upset thatmedicationisn't readyMed phonevoicemailwith 0helpful infoIssue is nolongeremergencyafter hearsaboutemergency feeComplainsabout drop-offappointmentbut doesn'twant to wait forin-room"I'mfriendswith Dr.Dale"Demandsmedicationwithout anappointmentWaits untilcompletelyout to refillvery importantmedicationHas veryspecificavailability butis upset aboutnot being ableto get inAccidentallyleavesshittyvoicemailBegrudginglypays depositIssue is nolonger urgentwhen they haveto drive to otherlocationPet has beenhaving issue formonths but it isonly anemergency nowDemandsto speakdirectly todoctorFails tomention veryimportantinformation"I've beencalling allday andnobodyanswers"Talks toanimalwhile onphoneImmediatelyangry for noreasonCalllasting10+minutes

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Owner doesn't remember name of medication
  2. Animal is screaming in the background
  3. Horribly mispronounced med name
  4. Sees charges for service as a moral issue
  5. Voicemail box not set up
  6. "I'm a nurse"/"My friend is a vet tech"
  7. Upset that medication isn't ready
  8. Med phone voicemail with 0 helpful info
  9. Issue is no longer emergency after hears about emergency fee
  10. Complains about drop-off appointment but doesn't want to wait for in-room
  11. "I'm friends with Dr. Dale"
  12. Demands medication without an appointment
  13. Waits until completely out to refill very important medication
  14. Has very specific availability but is upset about not being able to get in
  15. Accidentally leaves shitty voicemail
  16. Begrudgingly pays deposit
  17. Issue is no longer urgent when they have to drive to other location
  18. Pet has been having issue for months but it is only an emergency now
  19. Demands to speak directly to doctor
  20. Fails to mention very important information
  21. "I've been calling all day and nobody answers"
  22. Talks to animal while on phone
  23. Immediately angry for no reason
  24. Call lasting 10+ minutes