Med phonevoicemailwith 0helpful infoIssue is nolonger urgentwhen they haveto drive to otherlocationSeescharges forservice as amoral issueComplainsabout drop-offappointmentbut doesn'twant to wait forin-roomCalllasting10+minutesWaits untilcompletelyout to refillvery importantmedicationIssue is nolongeremergencyafter hearsaboutemergency feeDemandsto speakdirectly todoctor"I'm anurse"/"Myfriend is avet tech"Pet has beenhaving issue formonths but it isonly anemergency nowTalks toanimalwhile onphone"I'mfriendswith Dr.Dale""I've beencalling allday andnobodyanswers"Fails tomention veryimportantinformationVoicemailbox notset upDemandsmedicationwithout anappointmentImmediatelyangry for noreasonAnimal isscreamingin thebackgroundHorriblymispronouncedmed nameHas veryspecificavailability butis upset aboutnot being ableto get inUpset thatmedicationisn't readyOwnerdoesn'tremembername ofmedicationBegrudginglypays depositAccidentallyleavesshittyvoicemailMed phonevoicemailwith 0helpful infoIssue is nolonger urgentwhen they haveto drive to otherlocationSeescharges forservice as amoral issueComplainsabout drop-offappointmentbut doesn'twant to wait forin-roomCalllasting10+minutesWaits untilcompletelyout to refillvery importantmedicationIssue is nolongeremergencyafter hearsaboutemergency feeDemandsto speakdirectly todoctor"I'm anurse"/"Myfriend is avet tech"Pet has beenhaving issue formonths but it isonly anemergency nowTalks toanimalwhile onphone"I'mfriendswith Dr.Dale""I've beencalling allday andnobodyanswers"Fails tomention veryimportantinformationVoicemailbox notset upDemandsmedicationwithout anappointmentImmediatelyangry for noreasonAnimal isscreamingin thebackgroundHorriblymispronouncedmed nameHas veryspecificavailability butis upset aboutnot being ableto get inUpset thatmedicationisn't readyOwnerdoesn'tremembername ofmedicationBegrudginglypays depositAccidentallyleavesshittyvoicemail

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Med phone voicemail with 0 helpful info
  2. Issue is no longer urgent when they have to drive to other location
  3. Sees charges for service as a moral issue
  4. Complains about drop-off appointment but doesn't want to wait for in-room
  5. Call lasting 10+ minutes
  6. Waits until completely out to refill very important medication
  7. Issue is no longer emergency after hears about emergency fee
  8. Demands to speak directly to doctor
  9. "I'm a nurse"/"My friend is a vet tech"
  10. Pet has been having issue for months but it is only an emergency now
  11. Talks to animal while on phone
  12. "I'm friends with Dr. Dale"
  13. "I've been calling all day and nobody answers"
  14. Fails to mention very important information
  15. Voicemail box not set up
  16. Demands medication without an appointment
  17. Immediately angry for no reason
  18. Animal is screaming in the background
  19. Horribly mispronounced med name
  20. Has very specific availability but is upset about not being able to get in
  21. Upset that medication isn't ready
  22. Owner doesn't remember name of medication
  23. Begrudgingly pays deposit
  24. Accidentally leaves shitty voicemail