(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
"I'm friends with Dr. Dale"
Issue is no longer emergency after hears about emergency fee
Pet has been having issue for months but it is only an emergency now
Demands to speak directly to doctor
"I'm a nurse"/"My friend is a vet tech"
Call lasting 10+ minutes
Begrudgingly pays deposit
Immediately angry for no reason
Has very specific availability but is upset about not being able to get in
Talks to animal while on phone
Complains about drop-off appointment but doesn't want to wait for in-room
Horribly mispronounced med name
Demands medication without an appointment
Animal is screaming in the background
Issue is no longer urgent when they have to drive to other location
"I've been calling all day and nobody answers"
Voicemail box not set up
Owner doesn't remember name of medication
Waits until completely out to refill very important medication