Immediatelyangry for noreasonHorriblymispronouncedmed nameSeescharges forservice as amoral issueIssue is nolongeremergencyafter hearsaboutemergency feeBegrudginglypays depositVoicemailbox notset upDemandsmedicationwithout anappointmentComplainsabout drop-offappointmentbut doesn'twant to wait forin-roomPet has beenhaving issue formonths but it isonly anemergency nowHas veryspecificavailability butis upset aboutnot being ableto get inUpset thatmedicationisn't readyIssue is nolonger urgentwhen they haveto drive to otherlocationAnimal isscreamingin thebackgroundFails tomention veryimportantinformation"I'm anurse"/"Myfriend is avet tech"Ownerdoesn'tremembername ofmedicationAccidentallyleavesshittyvoicemailWaits untilcompletelyout to refillvery importantmedicationDemandsto speakdirectly todoctorCalllasting10+minutesTalks toanimalwhile onphoneMed phonevoicemailwith 0helpful info"I'mfriendswith Dr.Dale""I've beencalling allday andnobodyanswers"Immediatelyangry for noreasonHorriblymispronouncedmed nameSeescharges forservice as amoral issueIssue is nolongeremergencyafter hearsaboutemergency feeBegrudginglypays depositVoicemailbox notset upDemandsmedicationwithout anappointmentComplainsabout drop-offappointmentbut doesn'twant to wait forin-roomPet has beenhaving issue formonths but it isonly anemergency nowHas veryspecificavailability butis upset aboutnot being ableto get inUpset thatmedicationisn't readyIssue is nolonger urgentwhen they haveto drive to otherlocationAnimal isscreamingin thebackgroundFails tomention veryimportantinformation"I'm anurse"/"Myfriend is avet tech"Ownerdoesn'tremembername ofmedicationAccidentallyleavesshittyvoicemailWaits untilcompletelyout to refillvery importantmedicationDemandsto speakdirectly todoctorCalllasting10+minutesTalks toanimalwhile onphoneMed phonevoicemailwith 0helpful info"I'mfriendswith Dr.Dale""I've beencalling allday andnobodyanswers"

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Immediately angry for no reason
  2. Horribly mispronounced med name
  3. Sees charges for service as a moral issue
  4. Issue is no longer emergency after hears about emergency fee
  5. Begrudgingly pays deposit
  6. Voicemail box not set up
  7. Demands medication without an appointment
  8. Complains about drop-off appointment but doesn't want to wait for in-room
  9. Pet has been having issue for months but it is only an emergency now
  10. Has very specific availability but is upset about not being able to get in
  11. Upset that medication isn't ready
  12. Issue is no longer urgent when they have to drive to other location
  13. Animal is screaming in the background
  14. Fails to mention very important information
  15. "I'm a nurse"/"My friend is a vet tech"
  16. Owner doesn't remember name of medication
  17. Accidentally leaves shitty voicemail
  18. Waits until completely out to refill very important medication
  19. Demands to speak directly to doctor
  20. Call lasting 10+ minutes
  21. Talks to animal while on phone
  22. Med phone voicemail with 0 helpful info
  23. "I'm friends with Dr. Dale"
  24. "I've been calling all day and nobody answers"