(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I'm a nurse"/"My friend is a vet tech"
Voicemail box not set up
Animal is screaming in the background
Horribly mispronounced med name
Call lasting 10+ minutes
Complains about drop-off appointment but doesn't want to wait for in-room
Pet has been having issue for months but it is only an emergency now
Immediately angry for no reason
Issue is no longer urgent when they have to drive to other location
"I'm friends with Dr. Dale"
Has very specific availability but is upset about not being able to get in
Fails to mention very important information
Med phone voicemail with 0 helpful info
"I've been calling all day and nobody answers"
Sees charges for service as a moral issue
Waits until completely out to refill very important medication
Owner doesn't remember name of medication
Demands to speak directly to doctor
Upset that medication isn't ready
Issue is no longer emergency after hears about emergency fee
