Share about the time when you experienced ... - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. overcharged
2. felt valued as a customer
3. helpful customer service
4. receiving an apology
5. What you dislike to hear as a customer
6. receiving a pleasant surprise!
7. No follow up !
8. poor customer service in the restaurant
9. Free!
10. Free!
11. Received a discount
12. Free!
13. Free!
14. Delay in delivery
15. what is most important in customer service to you
16. good experience on returning/refund an item
17. long wait to resolve issues