Share about the time when you experienced ... - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. felt valued as a customer
2. receiving a pleasant surprise!
3. poor customer service in the restaurant
4. overcharged
5. What you dislike to hear as a customer
6. Free!
7. Free!
8. receiving an apology
9. helpful customer service
10. long wait to resolve issues
11. Received a discount
12. Free!
13. Free!
14. No follow up !
15. good experience on returning/refund an item
16. Delay in delivery
17. what is most important in customer service to you