Share about the time when you experienced ... - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. long wait to resolve issues
2. overcharged
3. receiving a pleasant surprise!
4. receiving an apology
5. what is most important in customer service to you
6. Free!
7. good experience on returning/refund an item
8. Free!
9. helpful customer service
10. Received a discount
11. Delay in delivery
12. What you dislike to hear as a customer
13. felt valued as a customer
14. Free!
15. Free!
16. poor customer service in the restaurant
17. No follow up !