Share about the time when you experienced ... - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. poor customer service in the restaurant
2. felt valued as a customer
3. Free!
4. what is most important in customer service to you
5. Delay in delivery
6. helpful customer service
7. Received a discount
8. long wait to resolve issues
9. What you dislike to hear as a customer
10. receiving a pleasant surprise!
11. good experience on returning/refund an item
12. overcharged
13. Free!
14. No follow up !
15. Free!
16. Free!
17. receiving an apology