Share about the time when you experienced ... - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Received a discount
2. receiving an apology
3. overcharged
4. receiving a pleasant surprise!
5. Free!
6. No follow up !
7. helpful customer service
8. Free!
9. What you dislike to hear as a customer
10. poor customer service in the restaurant
11. good experience on returning/refund an item
12. felt valued as a customer
13. Delay in delivery
14. Free!
15. long wait to resolve issues
16. what is most important in customer service to you
17. Free!