Share about the time when you experienced ... - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. No follow up !
2. Delay in delivery
3. Free!
4. receiving a pleasant surprise!
5. helpful customer service
6. overcharged
7. Free!
8. What you dislike to hear as a customer
9. good experience on returning/refund an item
10. what is most important in customer service to you
11. long wait to resolve issues
12. Received a discount
13. felt valued as a customer
14. Free!
15. Free!
16. receiving an apology
17. poor customer service in the restaurant