Share about the time when you experienced ... - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. good experience on returning/refund an item
2. receiving an apology
3. Received a discount
4. felt valued as a customer
5. What you dislike to hear as a customer
6. receiving a pleasant surprise!
7. Free!
8. helpful customer service
9. Free!
10. what is most important in customer service to you
11. Delay in delivery
12. poor customer service in the restaurant
13. Free!
14. Free!
15. long wait to resolve issues
16. overcharged
17. No follow up !