"I thoughtthere was onlyone page" tothe NPA Cheatsheet"I'm not doinganythingdifferentlyfrom training""I thoughtwe weretaking callsMonday""I watchedall thevideos onMonday"tries totakeunion/gov'tinsurance*traineevanishedinto thinair*Some type ofissue theminute it'stime to get onthe phones10+ NoDisposchildren/petscausing aruckus"Two Rings= RNA" overand overand over....puts patientDOB asappt datein DE"if they callback willthey get/canthey ask forme?""Nobody toldme thatwhen I gothired/intraining"First timeseeing theInsurance/NPACheat Sheettwotwelvedentalcaresomethingsomethingthey didn'tfinish the callcompletely16969420ways theymispronounce"phonetically""Dentistes""can Icall themback?"sitting ondead aircalls 2+mins"How muchdo we getpaid perappointment?""You'reonWIFI""we'll callyou backlater""Last UserLeft theConversation""I thoughtthere was onlyone page" tothe NPA Cheatsheet"I'm not doinganythingdifferentlyfrom training""I thoughtwe weretaking callsMonday""I watchedall thevideos onMonday"tries totakeunion/gov'tinsurance*traineevanishedinto thinair*Some type ofissue theminute it'stime to get onthe phones10+ NoDisposchildren/petscausing aruckus"Two Rings= RNA" overand overand over....puts patientDOB asappt datein DE"if they callback willthey get/canthey ask forme?""Nobody toldme thatwhen I gothired/intraining"First timeseeing theInsurance/NPACheat Sheettwotwelvedentalcaresomethingsomethingthey didn'tfinish the callcompletely16969420ways theymispronounce"phonetically""Dentistes""can Icall themback?"sitting ondead aircalls 2+mins"How muchdo we getpaid perappointment?""You'reonWIFI""we'll callyou backlater""Last UserLeft theConversation"

Friday BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I thought there was only one page" to the NPA Cheat sheet
  2. "I'm not doing anything differently from training"
  3. "I thought we were taking calls Monday"
  4. "I watched all the videos on Monday"
  5. tries to take union/gov't insurance
  6. *trainee vanished into thin air*
  7. Some type of issue the minute it's time to get on the phones
  8. 10+ No Dispos
  9. children/pets causing a ruckus
  10. "Two Rings = RNA" over and over and over....
  11. puts patient DOB as appt date in DE
  12. "if they call back will they get/can they ask for me?"
  13. "Nobody told me that when I got hired/in training"
  14. First time seeing the Insurance/NPA Cheat Sheet
  15. two twelve dental care
  16. something something they didn't finish the call completely
  17. 16969420 ways they mispronounce "phonetically"
  18. "Dentistes"
  19. "can I call them back?"
  20. sitting on dead air calls 2+ mins
  21. "How much do we get paid per appointment?"
  22. "You're on WIFI"
  23. "we'll call you back later"
  24. "Last User Left the Conversation"