Deal witha negativeCSISaid“happy tohelp” to 10customersProvideparts andlaborquoteCollectan emailaddressReachhoursgoalBook 2vehiclesin at onceCustomerspells outemailaddressBook in atireexchangeBook a 2hour apptat AcuraMake acustomerlaughUpdateaddresson fileBook aBrakeFluidServiceBook afuelinductionserviceBook acustomerin under 3minutesCustomerasks tospeak tomanagerBook 2diagsat onceBook a 2hour apptat KiaDeclinea loanervehicleBook 2openrecalls atonceBook a 2hour apptat NorthDeclineawaiterMake 60outboundcallsReachapptgoalCustomersaid theywill fill outsurvey Deal witha negativeCSISaid“happy tohelp” to 10customersProvideparts andlaborquoteCollectan emailaddressReachhoursgoalBook 2vehiclesin at onceCustomerspells outemailaddressBook in atireexchangeBook a 2hour apptat AcuraMake acustomerlaughUpdateaddresson fileBook aBrakeFluidServiceBook afuelinductionserviceBook acustomerin under 3minutesCustomerasks tospeak tomanagerBook 2diagsat onceBook a 2hour apptat KiaDeclinea loanervehicleBook 2openrecalls atonceBook a 2hour apptat NorthDeclineawaiterMake 60outboundcallsReachapptgoalCustomersaid theywill fill outsurvey 

BDC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Deal with a negative CSI
  2. Said “happy to help” to 10 customers
  3. Provide parts and labor quote
  4. Collect an email address
  5. Reach hours goal
  6. Book 2 vehicles in at once
  7. Customer spells out email address
  8. Book in a tire exchange
  9. Book a 2 hour appt at Acura
  10. Make a customer laugh
  11. Update address on file
  12. Book a Brake Fluid Service
  13. Book a fuel induction service
  14. Book a customer in under 3 minutes
  15. Customer asks to speak to manager
  16. Book 2 diags at once
  17. Book a 2 hour appt at Kia
  18. Decline a loaner vehicle
  19. Book 2 open recalls at once
  20. Book a 2 hour appt at North
  21. Decline a waiter
  22. Make 60 outbound calls
  23. Reach appt goal
  24. Customer said they will fill out survey