IncorrectLicensesonPermkey"this mustbe an issuewith yoursoftware"Customerwantssupport to dosomethingusing GTAWebview2errorAuthorizationissues orwipeStandaloneBOI issueSplitinstallMissingWelcomeEmailNeedsassistanceupgradingCustomerwants ameeting withDeveloper orOps teamWorkstationSetupNotreceivingpasswordreset emailWindows7Windows11 forcedupdateduring shiftMigratingto a newcoomputeror serverFAMissueNewInstallEngagementPlusRequest torestore areturn in PfxTax withoutbackupFxDirecte-fileDiagnosticCustomerhosted onRightworksCalling forcompetitorproductsupportNotreceivingMFA codeIncorrectLicensesonPermkey"this mustbe an issuewith yoursoftware"Customerwantssupport to dosomethingusing GTAWebview2errorAuthorizationissues orwipeStandaloneBOI issueSplitinstallMissingWelcomeEmailNeedsassistanceupgradingCustomerwants ameeting withDeveloper orOps teamWorkstationSetupNotreceivingpasswordreset emailWindows7Windows11 forcedupdateduring shiftMigratingto a newcoomputeror serverFAMissueNewInstallEngagementPlusRequest torestore areturn in PfxTax withoutbackupFxDirecte-fileDiagnosticCustomerhosted onRightworksCalling forcompetitorproductsupportNotreceivingMFA code

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Incorrect Licenses on Permkey
  2. "this must be an issue with your software"
  3. Customer wants support to do something using GTA
  4. Webview2 error
  5. Authorization issues or wipe
  6. Standalone BOI issue
  7. Split install
  8. Missing Welcome Email
  9. Needs assistance upgrading
  10. Customer wants a meeting with Developer or Ops team
  11. Workstation Setup
  12. Not receiving password reset email
  13. Windows 7
  14. Windows 11 forced update during shift
  15. Migrating to a new coomputer or server
  16. FAM issue
  17. New Install
  18. Engagement Plus
  19. Request to restore a return in Pfx Tax without backup
  20. Fx Direct
  21. e-file Diagnostic
  22. Customer hosted on Rightworks
  23. Calling for competitor product support
  24. Not receiving MFA code