"this mustbe an issuewith yoursoftware"Notreceivingpasswordreset emailCalling forcompetitorproductsupportStandaloneBOI issueCustomerwantssupport to dosomethingusing GTAWebview2errorSplitinstallNeedsassistanceupgradingWindows11 forcedupdateduring shiftEngagementPlusFAMissueNotreceivingMFA codeFxDirectRequest torestore areturn in PfxTax withoutbackupNewInstallCustomerwants ameeting withDeveloper orOps teamWindows7Customerhosted onRightworksAuthorizationissues orwipeMissingWelcomeEmailMigratingto a newcoomputeror serverWorkstationSetupIncorrectLicensesonPermkeye-fileDiagnostic"this mustbe an issuewith yoursoftware"Notreceivingpasswordreset emailCalling forcompetitorproductsupportStandaloneBOI issueCustomerwantssupport to dosomethingusing GTAWebview2errorSplitinstallNeedsassistanceupgradingWindows11 forcedupdateduring shiftEngagementPlusFAMissueNotreceivingMFA codeFxDirectRequest torestore areturn in PfxTax withoutbackupNewInstallCustomerwants ameeting withDeveloper orOps teamWindows7Customerhosted onRightworksAuthorizationissues orwipeMissingWelcomeEmailMigratingto a newcoomputeror serverWorkstationSetupIncorrectLicensesonPermkeye-fileDiagnostic

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "this must be an issue with your software"
  2. Not receiving password reset email
  3. Calling for competitor product support
  4. Standalone BOI issue
  5. Customer wants support to do something using GTA
  6. Webview2 error
  7. Split install
  8. Needs assistance upgrading
  9. Windows 11 forced update during shift
  10. Engagement Plus
  11. FAM issue
  12. Not receiving MFA code
  13. Fx Direct
  14. Request to restore a return in Pfx Tax without backup
  15. New Install
  16. Customer wants a meeting with Developer or Ops team
  17. Windows 7
  18. Customer hosted on Rightworks
  19. Authorization issues or wipe
  20. Missing Welcome Email
  21. Migrating to a new coomputer or server
  22. Workstation Setup
  23. Incorrect Licenses on Permkey
  24. e-file Diagnostic