Notreceivingpasswordreset emailStandaloneBOI issueWorkstationSetupFAMissueWindows7e-fileDiagnostic"this mustbe an issuewith yoursoftware"SplitinstallCustomerwantssupport to dosomethingusing GTACustomerwants ameeting withDeveloper orOps teamCustomerhosted onRightworksNeedsassistanceupgradingFxDirectMissingWelcomeEmailCalling forcompetitorproductsupportAuthorizationissues orwipeMigratingto a newcoomputeror serverWindows11 forcedupdateduring shiftEngagementPlusRequest torestore areturn in PfxTax withoutbackupIncorrectLicensesonPermkeyNotreceivingMFA codeNewInstallWebview2errorNotreceivingpasswordreset emailStandaloneBOI issueWorkstationSetupFAMissueWindows7e-fileDiagnostic"this mustbe an issuewith yoursoftware"SplitinstallCustomerwantssupport to dosomethingusing GTACustomerwants ameeting withDeveloper orOps teamCustomerhosted onRightworksNeedsassistanceupgradingFxDirectMissingWelcomeEmailCalling forcompetitorproductsupportAuthorizationissues orwipeMigratingto a newcoomputeror serverWindows11 forcedupdateduring shiftEngagementPlusRequest torestore areturn in PfxTax withoutbackupIncorrectLicensesonPermkeyNotreceivingMFA codeNewInstallWebview2error

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Not receiving password reset email
  2. Standalone BOI issue
  3. Workstation Setup
  4. FAM issue
  5. Windows 7
  6. e-file Diagnostic
  7. "this must be an issue with your software"
  8. Split install
  9. Customer wants support to do something using GTA
  10. Customer wants a meeting with Developer or Ops team
  11. Customer hosted on Rightworks
  12. Needs assistance upgrading
  13. Fx Direct
  14. Missing Welcome Email
  15. Calling for competitor product support
  16. Authorization issues or wipe
  17. Migrating to a new coomputer or server
  18. Windows 11 forced update during shift
  19. Engagement Plus
  20. Request to restore a return in Pfx Tax without backup
  21. Incorrect Licenses on Permkey
  22. Not receiving MFA code
  23. New Install
  24. Webview2 error