Authorizationissues orwipeWindows11 forcedupdateduring shiftMigratingto a newcoomputeror serverCustomerwantssupport to dosomethingusing GTAEngagementPlusMissingWelcomeEmailRequest torestore areturn in PfxTax withoutbackupIncorrectLicensesonPermkeyNotreceivingpasswordreset emailSplitinstallCustomerhosted onRightworksStandaloneBOI issueNeedsassistanceupgrading"this mustbe an issuewith yoursoftware"Customerwants ameeting withDeveloper orOps teamFAMissueNewInstallWorkstationSetupFxDirectWindows7NotreceivingMFA codeWebview2errore-fileDiagnosticCalling forcompetitorproductsupportAuthorizationissues orwipeWindows11 forcedupdateduring shiftMigratingto a newcoomputeror serverCustomerwantssupport to dosomethingusing GTAEngagementPlusMissingWelcomeEmailRequest torestore areturn in PfxTax withoutbackupIncorrectLicensesonPermkeyNotreceivingpasswordreset emailSplitinstallCustomerhosted onRightworksStandaloneBOI issueNeedsassistanceupgrading"this mustbe an issuewith yoursoftware"Customerwants ameeting withDeveloper orOps teamFAMissueNewInstallWorkstationSetupFxDirectWindows7NotreceivingMFA codeWebview2errore-fileDiagnosticCalling forcompetitorproductsupport

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Authorization issues or wipe
  2. Windows 11 forced update during shift
  3. Migrating to a new coomputer or server
  4. Customer wants support to do something using GTA
  5. Engagement Plus
  6. Missing Welcome Email
  7. Request to restore a return in Pfx Tax without backup
  8. Incorrect Licenses on Permkey
  9. Not receiving password reset email
  10. Split install
  11. Customer hosted on Rightworks
  12. Standalone BOI issue
  13. Needs assistance upgrading
  14. "this must be an issue with your software"
  15. Customer wants a meeting with Developer or Ops team
  16. FAM issue
  17. New Install
  18. Workstation Setup
  19. Fx Direct
  20. Windows 7
  21. Not receiving MFA code
  22. Webview2 error
  23. e-file Diagnostic
  24. Calling for competitor product support