StandaloneBOI issueWindows11 forcedupdateduring shiftCalling forcompetitorproductsupportFAMissueAuthorizationissues orwipee-fileDiagnosticSplitinstallWorkstationSetupMigratingto a newcoomputeror serverEngagementPlusFxDirectMissingWelcomeEmailIncorrectLicensesonPermkeyRequest torestore areturn in PfxTax withoutbackup"this mustbe an issuewith yoursoftware"Webview2errorCustomerwantssupport to dosomethingusing GTANeedsassistanceupgradingWindows7Notreceivingpasswordreset emailNotreceivingMFA codeCustomerhosted onRightworksCustomerwants ameeting withDeveloper orOps teamNewInstallStandaloneBOI issueWindows11 forcedupdateduring shiftCalling forcompetitorproductsupportFAMissueAuthorizationissues orwipee-fileDiagnosticSplitinstallWorkstationSetupMigratingto a newcoomputeror serverEngagementPlusFxDirectMissingWelcomeEmailIncorrectLicensesonPermkeyRequest torestore areturn in PfxTax withoutbackup"this mustbe an issuewith yoursoftware"Webview2errorCustomerwantssupport to dosomethingusing GTANeedsassistanceupgradingWindows7Notreceivingpasswordreset emailNotreceivingMFA codeCustomerhosted onRightworksCustomerwants ameeting withDeveloper orOps teamNewInstall

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Standalone BOI issue
  2. Windows 11 forced update during shift
  3. Calling for competitor product support
  4. FAM issue
  5. Authorization issues or wipe
  6. e-file Diagnostic
  7. Split install
  8. Workstation Setup
  9. Migrating to a new coomputer or server
  10. Engagement Plus
  11. Fx Direct
  12. Missing Welcome Email
  13. Incorrect Licenses on Permkey
  14. Request to restore a return in Pfx Tax without backup
  15. "this must be an issue with your software"
  16. Webview2 error
  17. Customer wants support to do something using GTA
  18. Needs assistance upgrading
  19. Windows 7
  20. Not receiving password reset email
  21. Not receiving MFA code
  22. Customer hosted on Rightworks
  23. Customer wants a meeting with Developer or Ops team
  24. New Install