Customerwantssupport to dosomethingusing GTANotreceivingMFA codeWebview2errorMigratingto a newcoomputeror serverWindows11 forcedupdateduring shiftRequest torestore areturn in PfxTax withoutbackupCalling forcompetitorproductsupportNotreceivingpasswordreset emailCustomerwants ameeting withDeveloper orOps teamNewInstallNeedsassistanceupgrading"this mustbe an issuewith yoursoftware"WorkstationSetupAuthorizationissues orwipeEngagementPluse-fileDiagnosticSplitinstallCustomerhosted onRightworksWindows7MissingWelcomeEmailStandaloneBOI issueFAMissueIncorrectLicensesonPermkeyFxDirectCustomerwantssupport to dosomethingusing GTANotreceivingMFA codeWebview2errorMigratingto a newcoomputeror serverWindows11 forcedupdateduring shiftRequest torestore areturn in PfxTax withoutbackupCalling forcompetitorproductsupportNotreceivingpasswordreset emailCustomerwants ameeting withDeveloper orOps teamNewInstallNeedsassistanceupgrading"this mustbe an issuewith yoursoftware"WorkstationSetupAuthorizationissues orwipeEngagementPluse-fileDiagnosticSplitinstallCustomerhosted onRightworksWindows7MissingWelcomeEmailStandaloneBOI issueFAMissueIncorrectLicensesonPermkeyFxDirect

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Customer wants support to do something using GTA
  2. Not receiving MFA code
  3. Webview2 error
  4. Migrating to a new coomputer or server
  5. Windows 11 forced update during shift
  6. Request to restore a return in Pfx Tax without backup
  7. Calling for competitor product support
  8. Not receiving password reset email
  9. Customer wants a meeting with Developer or Ops team
  10. New Install
  11. Needs assistance upgrading
  12. "this must be an issue with your software"
  13. Workstation Setup
  14. Authorization issues or wipe
  15. Engagement Plus
  16. e-file Diagnostic
  17. Split install
  18. Customer hosted on Rightworks
  19. Windows 7
  20. Missing Welcome Email
  21. Standalone BOI issue
  22. FAM issue
  23. Incorrect Licenses on Permkey
  24. Fx Direct