NewInstallNotreceivingpasswordreset emailCustomerwantssupport to dosomethingusing GTACustomerwants ameeting withDeveloper orOps teamRequest torestore areturn in PfxTax withoutbackup"this mustbe an issuewith yoursoftware"Windows11 forcedupdateduring shiftWorkstationSetupMigratingto a newcoomputeror servere-fileDiagnosticNotreceivingMFA codeFAMissueFxDirectAuthorizationissues orwipeIncorrectLicensesonPermkeyMissingWelcomeEmailWebview2errorCalling forcompetitorproductsupportWindows7EngagementPlusSplitinstallCustomerhosted onRightworksStandaloneBOI issueNeedsassistanceupgradingNewInstallNotreceivingpasswordreset emailCustomerwantssupport to dosomethingusing GTACustomerwants ameeting withDeveloper orOps teamRequest torestore areturn in PfxTax withoutbackup"this mustbe an issuewith yoursoftware"Windows11 forcedupdateduring shiftWorkstationSetupMigratingto a newcoomputeror servere-fileDiagnosticNotreceivingMFA codeFAMissueFxDirectAuthorizationissues orwipeIncorrectLicensesonPermkeyMissingWelcomeEmailWebview2errorCalling forcompetitorproductsupportWindows7EngagementPlusSplitinstallCustomerhosted onRightworksStandaloneBOI issueNeedsassistanceupgrading

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. New Install
  2. Not receiving password reset email
  3. Customer wants support to do something using GTA
  4. Customer wants a meeting with Developer or Ops team
  5. Request to restore a return in Pfx Tax without backup
  6. "this must be an issue with your software"
  7. Windows 11 forced update during shift
  8. Workstation Setup
  9. Migrating to a new coomputer or server
  10. e-file Diagnostic
  11. Not receiving MFA code
  12. FAM issue
  13. Fx Direct
  14. Authorization issues or wipe
  15. Incorrect Licenses on Permkey
  16. Missing Welcome Email
  17. Webview2 error
  18. Calling for competitor product support
  19. Windows 7
  20. Engagement Plus
  21. Split install
  22. Customer hosted on Rightworks
  23. Standalone BOI issue
  24. Needs assistance upgrading