MissingWelcomeEmailIncorrectLicensesonPermkeyNewInstallSplitinstallFAMissueNotreceivingMFA codeRequest torestore areturn in PfxTax withoutbackupWebview2errorAuthorizationissues orwipeEngagementPlusWindows11 forcedupdateduring shiftCustomerwantssupport to dosomethingusing GTAStandaloneBOI issueCalling forcompetitorproductsupporte-fileDiagnosticCustomerwants ameeting withDeveloper orOps teamFxDirectNotreceivingpasswordreset emailWorkstationSetup"this mustbe an issuewith yoursoftware"Windows7Migratingto a newcoomputeror serverNeedsassistanceupgradingCustomerhosted onRightworksMissingWelcomeEmailIncorrectLicensesonPermkeyNewInstallSplitinstallFAMissueNotreceivingMFA codeRequest torestore areturn in PfxTax withoutbackupWebview2errorAuthorizationissues orwipeEngagementPlusWindows11 forcedupdateduring shiftCustomerwantssupport to dosomethingusing GTAStandaloneBOI issueCalling forcompetitorproductsupporte-fileDiagnosticCustomerwants ameeting withDeveloper orOps teamFxDirectNotreceivingpasswordreset emailWorkstationSetup"this mustbe an issuewith yoursoftware"Windows7Migratingto a newcoomputeror serverNeedsassistanceupgradingCustomerhosted onRightworks

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Missing Welcome Email
  2. Incorrect Licenses on Permkey
  3. New Install
  4. Split install
  5. FAM issue
  6. Not receiving MFA code
  7. Request to restore a return in Pfx Tax without backup
  8. Webview2 error
  9. Authorization issues or wipe
  10. Engagement Plus
  11. Windows 11 forced update during shift
  12. Customer wants support to do something using GTA
  13. Standalone BOI issue
  14. Calling for competitor product support
  15. e-file Diagnostic
  16. Customer wants a meeting with Developer or Ops team
  17. Fx Direct
  18. Not receiving password reset email
  19. Workstation Setup
  20. "this must be an issue with your software"
  21. Windows 7
  22. Migrating to a new coomputer or server
  23. Needs assistance upgrading
  24. Customer hosted on Rightworks