NeedsassistanceupgradingAuthorizationissues orwipeStandaloneBOI issueIncorrectLicensesonPermkey"this mustbe an issuewith yoursoftware"Webview2errorWindows7WorkstationSetupRequest torestore areturn in PfxTax withoutbackupCalling forcompetitorproductsupportCustomerhosted onRightworksEngagementPlusSplitinstallNotreceivingMFA codeCustomerwants ameeting withDeveloper orOps teamMissingWelcomeEmailNewInstallFAMissueMigratingto a newcoomputeror serverFxDirectWindows11 forcedupdateduring shiftNotreceivingpasswordreset emailCustomerwantssupport to dosomethingusing GTAe-fileDiagnosticNeedsassistanceupgradingAuthorizationissues orwipeStandaloneBOI issueIncorrectLicensesonPermkey"this mustbe an issuewith yoursoftware"Webview2errorWindows7WorkstationSetupRequest torestore areturn in PfxTax withoutbackupCalling forcompetitorproductsupportCustomerhosted onRightworksEngagementPlusSplitinstallNotreceivingMFA codeCustomerwants ameeting withDeveloper orOps teamMissingWelcomeEmailNewInstallFAMissueMigratingto a newcoomputeror serverFxDirectWindows11 forcedupdateduring shiftNotreceivingpasswordreset emailCustomerwantssupport to dosomethingusing GTAe-fileDiagnostic

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Needs assistance upgrading
  2. Authorization issues or wipe
  3. Standalone BOI issue
  4. Incorrect Licenses on Permkey
  5. "this must be an issue with your software"
  6. Webview2 error
  7. Windows 7
  8. Workstation Setup
  9. Request to restore a return in Pfx Tax without backup
  10. Calling for competitor product support
  11. Customer hosted on Rightworks
  12. Engagement Plus
  13. Split install
  14. Not receiving MFA code
  15. Customer wants a meeting with Developer or Ops team
  16. Missing Welcome Email
  17. New Install
  18. FAM issue
  19. Migrating to a new coomputer or server
  20. Fx Direct
  21. Windows 11 forced update during shift
  22. Not receiving password reset email
  23. Customer wants support to do something using GTA
  24. e-file Diagnostic