StandaloneBOI issueMissingWelcomeEmailSplitinstalle-fileDiagnosticCalling forcompetitorproductsupportNotreceivingpasswordreset emailFAMissueIncorrectLicensesonPermkeyNewInstallNotreceivingMFA code"this mustbe an issuewith yoursoftware"EngagementPlusAuthorizationissues orwipeWebview2errorCustomerwantssupport to dosomethingusing GTAWorkstationSetupCustomerwants ameeting withDeveloper orOps teamFxDirectWindows7Customerhosted onRightworksWindows11 forcedupdateduring shiftMigratingto a newcoomputeror serverRequest torestore areturn in PfxTax withoutbackupNeedsassistanceupgradingStandaloneBOI issueMissingWelcomeEmailSplitinstalle-fileDiagnosticCalling forcompetitorproductsupportNotreceivingpasswordreset emailFAMissueIncorrectLicensesonPermkeyNewInstallNotreceivingMFA code"this mustbe an issuewith yoursoftware"EngagementPlusAuthorizationissues orwipeWebview2errorCustomerwantssupport to dosomethingusing GTAWorkstationSetupCustomerwants ameeting withDeveloper orOps teamFxDirectWindows7Customerhosted onRightworksWindows11 forcedupdateduring shiftMigratingto a newcoomputeror serverRequest torestore areturn in PfxTax withoutbackupNeedsassistanceupgrading

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Standalone BOI issue
  2. Missing Welcome Email
  3. Split install
  4. e-file Diagnostic
  5. Calling for competitor product support
  6. Not receiving password reset email
  7. FAM issue
  8. Incorrect Licenses on Permkey
  9. New Install
  10. Not receiving MFA code
  11. "this must be an issue with your software"
  12. Engagement Plus
  13. Authorization issues or wipe
  14. Webview2 error
  15. Customer wants support to do something using GTA
  16. Workstation Setup
  17. Customer wants a meeting with Developer or Ops team
  18. Fx Direct
  19. Windows 7
  20. Customer hosted on Rightworks
  21. Windows 11 forced update during shift
  22. Migrating to a new coomputer or server
  23. Request to restore a return in Pfx Tax without backup
  24. Needs assistance upgrading