NeedsassistanceupgradingMissingWelcomeEmailWindows7Notreceivingpasswordreset emailCustomerwantssupport to dosomethingusing GTANotreceivingMFA codeFAMissueFxDirectCustomerhosted onRightworksEngagementPlusRequest torestore areturn in PfxTax withoutbackupMigratingto a newcoomputeror serverWindows11 forcedupdateduring shiftWebview2errorStandaloneBOI issue"this mustbe an issuewith yoursoftware"NewInstallIncorrectLicensesonPermkeye-fileDiagnosticCustomerwants ameeting withDeveloper orOps teamCalling forcompetitorproductsupportAuthorizationissues orwipeSplitinstallWorkstationSetupNeedsassistanceupgradingMissingWelcomeEmailWindows7Notreceivingpasswordreset emailCustomerwantssupport to dosomethingusing GTANotreceivingMFA codeFAMissueFxDirectCustomerhosted onRightworksEngagementPlusRequest torestore areturn in PfxTax withoutbackupMigratingto a newcoomputeror serverWindows11 forcedupdateduring shiftWebview2errorStandaloneBOI issue"this mustbe an issuewith yoursoftware"NewInstallIncorrectLicensesonPermkeye-fileDiagnosticCustomerwants ameeting withDeveloper orOps teamCalling forcompetitorproductsupportAuthorizationissues orwipeSplitinstallWorkstationSetup

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Needs assistance upgrading
  2. Missing Welcome Email
  3. Windows 7
  4. Not receiving password reset email
  5. Customer wants support to do something using GTA
  6. Not receiving MFA code
  7. FAM issue
  8. Fx Direct
  9. Customer hosted on Rightworks
  10. Engagement Plus
  11. Request to restore a return in Pfx Tax without backup
  12. Migrating to a new coomputer or server
  13. Windows 11 forced update during shift
  14. Webview2 error
  15. Standalone BOI issue
  16. "this must be an issue with your software"
  17. New Install
  18. Incorrect Licenses on Permkey
  19. e-file Diagnostic
  20. Customer wants a meeting with Developer or Ops team
  21. Calling for competitor product support
  22. Authorization issues or wipe
  23. Split install
  24. Workstation Setup