NotreceivingMFA codeStandaloneBOI issueCustomerhosted onRightworkse-fileDiagnosticNotreceivingpasswordreset emailEngagementPlusMissingWelcomeEmailRequest torestore areturn in PfxTax withoutbackupFAMissueSplitinstallWindows11 forcedupdateduring shiftIncorrectLicensesonPermkeyCalling forcompetitorproductsupportCustomerwants ameeting withDeveloper orOps teamWindows7Migratingto a newcoomputeror serverNewInstall"this mustbe an issuewith yoursoftware"Webview2errorNeedsassistanceupgradingCustomerwantssupport to dosomethingusing GTAFxDirectAuthorizationissues orwipeWorkstationSetupNotreceivingMFA codeStandaloneBOI issueCustomerhosted onRightworkse-fileDiagnosticNotreceivingpasswordreset emailEngagementPlusMissingWelcomeEmailRequest torestore areturn in PfxTax withoutbackupFAMissueSplitinstallWindows11 forcedupdateduring shiftIncorrectLicensesonPermkeyCalling forcompetitorproductsupportCustomerwants ameeting withDeveloper orOps teamWindows7Migratingto a newcoomputeror serverNewInstall"this mustbe an issuewith yoursoftware"Webview2errorNeedsassistanceupgradingCustomerwantssupport to dosomethingusing GTAFxDirectAuthorizationissues orwipeWorkstationSetup

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Not receiving MFA code
  2. Standalone BOI issue
  3. Customer hosted on Rightworks
  4. e-file Diagnostic
  5. Not receiving password reset email
  6. Engagement Plus
  7. Missing Welcome Email
  8. Request to restore a return in Pfx Tax without backup
  9. FAM issue
  10. Split install
  11. Windows 11 forced update during shift
  12. Incorrect Licenses on Permkey
  13. Calling for competitor product support
  14. Customer wants a meeting with Developer or Ops team
  15. Windows 7
  16. Migrating to a new coomputer or server
  17. New Install
  18. "this must be an issue with your software"
  19. Webview2 error
  20. Needs assistance upgrading
  21. Customer wants support to do something using GTA
  22. Fx Direct
  23. Authorization issues or wipe
  24. Workstation Setup