My name is xand I'm goingto make sureyour querygets resolvedSayingsorry not 'Iapologise'QUALITYSmartmeterbookingTaking apaymentSignpostinghow longsomethingwill takeGetting ourcustomerson cheaperpricesRaising acomplaintHaving anenergy efficiencyconversation(understandingwhat they havein their propertyIf you get asurvey at the endof the call I wouldreally appreciateit if you could fill itoutMy name is xand I'm goingto make sureyour querygets resolvedSayingsorry not 'Iapologise'QUALITYSmartmeterbookingTaking apaymentSignpostinghow longsomethingwill takeGetting ourcustomerson cheaperpricesRaising acomplaintHaving anenergy efficiencyconversation(understandingwhat they havein their propertyIf you get asurvey at the endof the call I wouldreally appreciateit if you could fill itout

WINTER READY SUPPORT - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. My name is x and I'm going to make sure your query gets resolved
  2. Saying sorry not 'I apologise'
  3. QUALITY Smart meter booking
  4. Taking a payment
  5. Signposting how long something will take
  6. Getting our customers on cheaper prices
  7. Raising a complaint
  8. Having an energy efficiency conversation (understanding what they have in their property
  9. If you get a survey at the end of the call I would really appreciate it if you could fill it out