If you get asurvey at the endof the call I wouldreally appreciateit if you could fill itoutGetting ourcustomerson cheaperpricesSignpostinghow longsomethingwill takeQUALITYSmartmeterbookingRaising acomplaintTaking apaymentMy name is xand I'm goingto make sureyour querygets resolvedSayingsorry not 'Iapologise'Having anenergy efficiencyconversation(understandingwhat they havein their propertyIf you get asurvey at the endof the call I wouldreally appreciateit if you could fill itoutGetting ourcustomerson cheaperpricesSignpostinghow longsomethingwill takeQUALITYSmartmeterbookingRaising acomplaintTaking apaymentMy name is xand I'm goingto make sureyour querygets resolvedSayingsorry not 'Iapologise'Having anenergy efficiencyconversation(understandingwhat they havein their property

WINTER READY SUPPORT - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. If you get a survey at the end of the call I would really appreciate it if you could fill it out
  2. Getting our customers on cheaper prices
  3. Signposting how long something will take
  4. QUALITY Smart meter booking
  5. Raising a complaint
  6. Taking a payment
  7. My name is x and I'm going to make sure your query gets resolved
  8. Saying sorry not 'I apologise'
  9. Having an energy efficiency conversation (understanding what they have in their property