(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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QUALITY Smart meter booking
Raising a complaint
If you get a survey at the end of the call I would really appreciate it if you could fill it out
Saying sorry not 'I apologise'
Signposting how long something will take
Getting our customers on cheaper prices
My name is x and I'm going to make sure your query gets resolved
Taking a payment
Having an energy efficiency conversation (understanding what they have in their property
