Opt 5Customersinto SMSCompleted3 "ReturnedMail"ActivitiesWished acustomerHappyBirthday!Sent anemail tolmsupportAnswerpeerquestion ingroup chatCompletedAIMReportExplainedDigital toDirectDealClosed4ClaimsSent 10DigitalFormsAttendedan ERGEventReferencedKCCompleted10"Review NewCorrespondence"ActivitiesPYWWageIssuedUtilizedtheLanguageLineRanISOCompleted 2"Follow-UpRequested"ActivitiesReceiveCustomerKudosCompleted175Activities(Lumen)CalledProviderto verifytxtSentSIUReferralSent 5Sparksto PeersPYWMileageIssued7 ICPscompletedCalledDirect Deal- 30 daycheck-inCompleted2 "BenefitsExhaust"ActivitiesOpt 5Customersinto SMSCompleted3 "ReturnedMail"ActivitiesWished acustomerHappyBirthday!Sent anemail tolmsupportAnswerpeerquestion ingroup chatCompletedAIMReportExplainedDigital toDirectDealClosed4ClaimsSent 10DigitalFormsAttendedan ERGEventReferencedKCCompleted10"Review NewCorrespondence"ActivitiesPYWWageIssuedUtilizedtheLanguageLineRanISOCompleted 2"Follow-UpRequested"ActivitiesReceiveCustomerKudosCompleted175Activities(Lumen)CalledProviderto verifytxtSentSIUReferralSent 5Sparksto PeersPYWMileageIssued7 ICPscompletedCalledDirect Deal- 30 daycheck-inCompleted2 "BenefitsExhaust"Activities

CSW 2024 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Opt 5 Customers into SMS
  2. Completed 3 "Returned Mail" Activities
  3. Wished a customer Happy Birthday!
  4. Sent an email to lmsupport
  5. Answer peer question in group chat
  6. Completed AIM Report
  7. Explained Digital to Direct Deal
  8. Closed 4 Claims
  9. Sent 10 Digital Forms
  10. Attended an ERG Event
  11. Referenced KC
  12. Completed 10"Review New Correspondence" Activities
  13. PYW Wage Issued
  14. Utilized the Language Line
  15. Ran ISO
  16. Completed 2 "Follow-Up Requested" Activities
  17. Receive Customer Kudos
  18. Completed 175 Activities (Lumen)
  19. Called Provider to verify txt
  20. Sent SIU Referral
  21. Sent 5 Sparks to Peers
  22. PYW Mileage Issued
  23. 7 ICPs completed
  24. Called Direct Deal - 30 day check-in
  25. Completed 2 "Benefits Exhaust" Activities