Posted amotivationmessage inteam chatRevieweda claimClosed20casesWorked aNo showCaseClosed10CasesRouted acase toCred opsfollowedup on ataskClosedduplicatecasesSaid GoodMorning inTeam chatAsked aquestionin Q&AReviewedaknowledgearticleClient/Providerwith a uniquenameWorked 3 ormore duplicatecases for thesame client orproviderRescheduleda chargeSent acase toescalationsperformedapasswordresetUpdatedaninsurancecardDrankWaterAte asnackCheckedL&DupdatesRouted acase toRev opsPosted orworked acase in Proj-past-sla-casesReviewed abilling casefor a clientor providerClosed30casesPosted amotivationmessage inteam chatRevieweda claimClosed20casesWorked aNo showCaseClosed10CasesRouted acase toCred opsfollowedup on ataskClosedduplicatecasesSaid GoodMorning inTeam chatAsked aquestionin Q&AReviewedaknowledgearticleClient/Providerwith a uniquenameWorked 3 ormore duplicatecases for thesame client orproviderRescheduleda chargeSent acase toescalationsperformedapasswordresetUpdatedaninsurancecardDrankWaterAte asnackCheckedL&DupdatesRouted acase toRev opsPosted orworked acase in Proj-past-sla-casesReviewed abilling casefor a clientor providerClosed30cases

SonderMind Billing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Posted a motivation message in team chat
  2. Reviewed a claim
  3. Closed 20 cases
  4. Worked a No show Case
  5. Closed 10 Cases
  6. Routed a case to Cred ops
  7. followed up on a task
  8. Closed duplicate cases
  9. Said Good Morning in Team chat
  10. Asked a question in Q&A
  11. Reviewed a knowledge article
  12. Client/Provider with a unique name
  13. Worked 3 or more duplicate cases for the same client or provider
  14. Rescheduled a charge
  15. Sent a case to escalations
  16. performed a password reset
  17. Updated an insurance card
  18. Drank Water
  19. Ate a snack
  20. Checked L&D updates
  21. Routed a case to Rev ops
  22. Posted or worked a case in Proj-past-sla-cases
  23. Reviewed a billing case for a client or provider
  24. Closed 30 cases