Worked aNo showCaseWorked 3 ormore duplicatecases for thesame client orproviderAsked aquestionin Q&AReviewedaknowledgearticleClient/Providerwith a uniquenameSaid GoodMorning inTeam chatClosed10CasesRevieweda claimClosedduplicatecasesRouted acase toRev opsSent acase toescalationsPosted orworked acase in Proj-past-sla-casesfollowedup on ataskRouted acase toCred opsClosed20casesClosed30casesAte asnackCheckedL&DupdatesperformedapasswordresetPosted amotivationmessage inteam chatDrankWaterRescheduleda chargeUpdatedaninsurancecardReviewed abilling casefor a clientor providerWorked aNo showCaseWorked 3 ormore duplicatecases for thesame client orproviderAsked aquestionin Q&AReviewedaknowledgearticleClient/Providerwith a uniquenameSaid GoodMorning inTeam chatClosed10CasesRevieweda claimClosedduplicatecasesRouted acase toRev opsSent acase toescalationsPosted orworked acase in Proj-past-sla-casesfollowedup on ataskRouted acase toCred opsClosed20casesClosed30casesAte asnackCheckedL&DupdatesperformedapasswordresetPosted amotivationmessage inteam chatDrankWaterRescheduleda chargeUpdatedaninsurancecardReviewed abilling casefor a clientor provider

SonderMind Billing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Worked a No show Case
  2. Worked 3 or more duplicate cases for the same client or provider
  3. Asked a question in Q&A
  4. Reviewed a knowledge article
  5. Client/Provider with a unique name
  6. Said Good Morning in Team chat
  7. Closed 10 Cases
  8. Reviewed a claim
  9. Closed duplicate cases
  10. Routed a case to Rev ops
  11. Sent a case to escalations
  12. Posted or worked a case in Proj-past-sla-cases
  13. followed up on a task
  14. Routed a case to Cred ops
  15. Closed 20 cases
  16. Closed 30 cases
  17. Ate a snack
  18. Checked L&D updates
  19. performed a password reset
  20. Posted a motivation message in team chat
  21. Drank Water
  22. Rescheduled a charge
  23. Updated an insurance card
  24. Reviewed a billing case for a client or provider