ReviewedaknowledgearticleCheckedL&DupdatesDrankWaterClient/Providerwith a uniquenameperformedapasswordresetRouted acase toCred opsRescheduleda chargeSent acase toescalationsUpdatedaninsurancecardClosed30casesClosed20casesRevieweda claimfollowedup on ataskPosted orworked acase in Proj-past-sla-casesWorked aNo showCaseWorked 3 ormore duplicatecases for thesame client orproviderAsked aquestionin Q&APosted amotivationmessage inteam chatClosedduplicatecasesRouted acase toRev opsAte asnackReviewed abilling casefor a clientor providerClosed10CasesSaid GoodMorning inTeam chatReviewedaknowledgearticleCheckedL&DupdatesDrankWaterClient/Providerwith a uniquenameperformedapasswordresetRouted acase toCred opsRescheduleda chargeSent acase toescalationsUpdatedaninsurancecardClosed30casesClosed20casesRevieweda claimfollowedup on ataskPosted orworked acase in Proj-past-sla-casesWorked aNo showCaseWorked 3 ormore duplicatecases for thesame client orproviderAsked aquestionin Q&APosted amotivationmessage inteam chatClosedduplicatecasesRouted acase toRev opsAte asnackReviewed abilling casefor a clientor providerClosed10CasesSaid GoodMorning inTeam chat

SonderMind Billing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reviewed a knowledge article
  2. Checked L&D updates
  3. Drank Water
  4. Client/Provider with a unique name
  5. performed a password reset
  6. Routed a case to Cred ops
  7. Rescheduled a charge
  8. Sent a case to escalations
  9. Updated an insurance card
  10. Closed 30 cases
  11. Closed 20 cases
  12. Reviewed a claim
  13. followed up on a task
  14. Posted or worked a case in Proj-past-sla-cases
  15. Worked a No show Case
  16. Worked 3 or more duplicate cases for the same client or provider
  17. Asked a question in Q&A
  18. Posted a motivation message in team chat
  19. Closed duplicate cases
  20. Routed a case to Rev ops
  21. Ate a snack
  22. Reviewed a billing case for a client or provider
  23. Closed 10 Cases
  24. Said Good Morning in Team chat