followedup on ataskRescheduleda chargeClosed20casesSaid GoodMorning inTeam chatWorked 3 ormore duplicatecases for thesame client orproviderWorked aNo showCaseRevieweda claimClosed30casesReviewed abilling casefor a clientor providerCheckedL&DupdatesUpdatedaninsurancecardReviewedaknowledgearticleAte asnackPosted amotivationmessage inteam chatperformedapasswordresetClosed10CasesClient/Providerwith a uniquenamePosted orworked acase in Proj-past-sla-casesAsked aquestionin Q&ARouted acase toCred opsRouted acase toRev opsDrankWaterClosedduplicatecasesSent acase toescalationsfollowedup on ataskRescheduleda chargeClosed20casesSaid GoodMorning inTeam chatWorked 3 ormore duplicatecases for thesame client orproviderWorked aNo showCaseRevieweda claimClosed30casesReviewed abilling casefor a clientor providerCheckedL&DupdatesUpdatedaninsurancecardReviewedaknowledgearticleAte asnackPosted amotivationmessage inteam chatperformedapasswordresetClosed10CasesClient/Providerwith a uniquenamePosted orworked acase in Proj-past-sla-casesAsked aquestionin Q&ARouted acase toCred opsRouted acase toRev opsDrankWaterClosedduplicatecasesSent acase toescalations

SonderMind Billing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. followed up on a task
  2. Rescheduled a charge
  3. Closed 20 cases
  4. Said Good Morning in Team chat
  5. Worked 3 or more duplicate cases for the same client or provider
  6. Worked a No show Case
  7. Reviewed a claim
  8. Closed 30 cases
  9. Reviewed a billing case for a client or provider
  10. Checked L&D updates
  11. Updated an insurance card
  12. Reviewed a knowledge article
  13. Ate a snack
  14. Posted a motivation message in team chat
  15. performed a password reset
  16. Closed 10 Cases
  17. Client/Provider with a unique name
  18. Posted or worked a case in Proj-past-sla-cases
  19. Asked a question in Q&A
  20. Routed a case to Cred ops
  21. Routed a case to Rev ops
  22. Drank Water
  23. Closed duplicate cases
  24. Sent a case to escalations