Reviewed abilling casefor a clientor providerClosedduplicatecasesClient/Providerwith a uniquenameClosed20casesAte asnackPosted orworked acase in Proj-past-sla-casesSaid GoodMorning inTeam chatClosed10CasesDrankWaterReviewedaknowledgearticleRouted acase toRev opsRescheduleda chargeUpdatedaninsurancecardCheckedL&DupdatesPosted amotivationmessage inteam chatSent acase toescalationsfollowedup on ataskWorked aNo showCaseRouted acase toCred opsWorked 3 ormore duplicatecases for thesame client orproviderperformedapasswordresetClosed30casesRevieweda claimAsked aquestionin Q&AReviewed abilling casefor a clientor providerClosedduplicatecasesClient/Providerwith a uniquenameClosed20casesAte asnackPosted orworked acase in Proj-past-sla-casesSaid GoodMorning inTeam chatClosed10CasesDrankWaterReviewedaknowledgearticleRouted acase toRev opsRescheduleda chargeUpdatedaninsurancecardCheckedL&DupdatesPosted amotivationmessage inteam chatSent acase toescalationsfollowedup on ataskWorked aNo showCaseRouted acase toCred opsWorked 3 ormore duplicatecases for thesame client orproviderperformedapasswordresetClosed30casesRevieweda claimAsked aquestionin Q&A

SonderMind Billing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reviewed a billing case for a client or provider
  2. Closed duplicate cases
  3. Client/Provider with a unique name
  4. Closed 20 cases
  5. Ate a snack
  6. Posted or worked a case in Proj-past-sla-cases
  7. Said Good Morning in Team chat
  8. Closed 10 Cases
  9. Drank Water
  10. Reviewed a knowledge article
  11. Routed a case to Rev ops
  12. Rescheduled a charge
  13. Updated an insurance card
  14. Checked L&D updates
  15. Posted a motivation message in team chat
  16. Sent a case to escalations
  17. followed up on a task
  18. Worked a No show Case
  19. Routed a case to Cred ops
  20. Worked 3 or more duplicate cases for the same client or provider
  21. performed a password reset
  22. Closed 30 cases
  23. Reviewed a claim
  24. Asked a question in Q&A