Routed acase toRev opsClient/Providerwith a uniquenameClosed20casesUpdatedaninsurancecardRevieweda claimSent acase toescalationsCheckedL&DupdatesClosedduplicatecasesPosted amotivationmessage inteam chatRescheduleda chargeWorked 3 ormore duplicatecases for thesame client orproviderPosted orworked acase in Proj-past-sla-casesfollowedup on ataskAte asnackDrankWaterAsked aquestionin Q&AperformedapasswordresetClosed10CasesRouted acase toCred opsClosed30casesWorked aNo showCaseReviewed abilling casefor a clientor providerSaid GoodMorning inTeam chatReviewedaknowledgearticleRouted acase toRev opsClient/Providerwith a uniquenameClosed20casesUpdatedaninsurancecardRevieweda claimSent acase toescalationsCheckedL&DupdatesClosedduplicatecasesPosted amotivationmessage inteam chatRescheduleda chargeWorked 3 ormore duplicatecases for thesame client orproviderPosted orworked acase in Proj-past-sla-casesfollowedup on ataskAte asnackDrankWaterAsked aquestionin Q&AperformedapasswordresetClosed10CasesRouted acase toCred opsClosed30casesWorked aNo showCaseReviewed abilling casefor a clientor providerSaid GoodMorning inTeam chatReviewedaknowledgearticle

SonderMind Billing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Routed a case to Rev ops
  2. Client/Provider with a unique name
  3. Closed 20 cases
  4. Updated an insurance card
  5. Reviewed a claim
  6. Sent a case to escalations
  7. Checked L&D updates
  8. Closed duplicate cases
  9. Posted a motivation message in team chat
  10. Rescheduled a charge
  11. Worked 3 or more duplicate cases for the same client or provider
  12. Posted or worked a case in Proj-past-sla-cases
  13. followed up on a task
  14. Ate a snack
  15. Drank Water
  16. Asked a question in Q&A
  17. performed a password reset
  18. Closed 10 Cases
  19. Routed a case to Cred ops
  20. Closed 30 cases
  21. Worked a No show Case
  22. Reviewed a billing case for a client or provider
  23. Said Good Morning in Team chat
  24. Reviewed a knowledge article