(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Closed 20 cases
Drank Water
Routed a case to Cred ops
Said Good Morning in Team chat
Reviewed a billing case for a client or provider
Posted or worked a case in Proj-past-sla-cases
Closed 30 cases
Updated an insurance card
Reviewed a claim
Routed a case to Rev ops
Asked a question in Q&A
Reviewed a knowledge article
Closed 10 Cases
Posted a motivation message in team chat
Closed duplicate cases
Sent a case to escalations
Worked 3 or more duplicate cases for the same client or provider
