Said GoodMorning inTeam chatWorked aNo showCaseRouted acase toRev opsRouted acase toCred opsSent acase toescalationsRescheduleda chargeperformedapasswordresetClosed20casesfollowedup on ataskClosed10CasesReviewed abilling casefor a clientor providerClosedduplicatecasesClosed30casesWorked 3 ormore duplicatecases for thesame client orproviderPosted amotivationmessage inteam chatCheckedL&DupdatesDrankWaterPosted orworked acase in Proj-past-sla-casesRevieweda claimUpdatedaninsurancecardAte asnackReviewedaknowledgearticleClient/Providerwith a uniquenameAsked aquestionin Q&ASaid GoodMorning inTeam chatWorked aNo showCaseRouted acase toRev opsRouted acase toCred opsSent acase toescalationsRescheduleda chargeperformedapasswordresetClosed20casesfollowedup on ataskClosed10CasesReviewed abilling casefor a clientor providerClosedduplicatecasesClosed30casesWorked 3 ormore duplicatecases for thesame client orproviderPosted amotivationmessage inteam chatCheckedL&DupdatesDrankWaterPosted orworked acase in Proj-past-sla-casesRevieweda claimUpdatedaninsurancecardAte asnackReviewedaknowledgearticleClient/Providerwith a uniquenameAsked aquestionin Q&A

SonderMind Billing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Said Good Morning in Team chat
  2. Worked a No show Case
  3. Routed a case to Rev ops
  4. Routed a case to Cred ops
  5. Sent a case to escalations
  6. Rescheduled a charge
  7. performed a password reset
  8. Closed 20 cases
  9. followed up on a task
  10. Closed 10 Cases
  11. Reviewed a billing case for a client or provider
  12. Closed duplicate cases
  13. Closed 30 cases
  14. Worked 3 or more duplicate cases for the same client or provider
  15. Posted a motivation message in team chat
  16. Checked L&D updates
  17. Drank Water
  18. Posted or worked a case in Proj-past-sla-cases
  19. Reviewed a claim
  20. Updated an insurance card
  21. Ate a snack
  22. Reviewed a knowledge article
  23. Client/Provider with a unique name
  24. Asked a question in Q&A