Said GoodMorning inTeam chatAsked aquestionin Q&AReviewedaknowledgearticleperformedapasswordresetClosed30casesDrankWaterRevieweda claimCheckedL&DupdatesWorked 3 ormore duplicatecases for thesame client orproviderRouted acase toRev opsClosedduplicatecasesReviewed abilling casefor a clientor providerRouted acase toCred opsSent acase toescalationsWorked aNo showCasefollowedup on ataskClosed20casesClient/Providerwith a uniquenameAte asnackUpdatedaninsurancecardPosted orworked acase in Proj-past-sla-casesRescheduleda chargePosted amotivationmessage inteam chatClosed10CasesSaid GoodMorning inTeam chatAsked aquestionin Q&AReviewedaknowledgearticleperformedapasswordresetClosed30casesDrankWaterRevieweda claimCheckedL&DupdatesWorked 3 ormore duplicatecases for thesame client orproviderRouted acase toRev opsClosedduplicatecasesReviewed abilling casefor a clientor providerRouted acase toCred opsSent acase toescalationsWorked aNo showCasefollowedup on ataskClosed20casesClient/Providerwith a uniquenameAte asnackUpdatedaninsurancecardPosted orworked acase in Proj-past-sla-casesRescheduleda chargePosted amotivationmessage inteam chatClosed10Cases

SonderMind Billing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Said Good Morning in Team chat
  2. Asked a question in Q&A
  3. Reviewed a knowledge article
  4. performed a password reset
  5. Closed 30 cases
  6. Drank Water
  7. Reviewed a claim
  8. Checked L&D updates
  9. Worked 3 or more duplicate cases for the same client or provider
  10. Routed a case to Rev ops
  11. Closed duplicate cases
  12. Reviewed a billing case for a client or provider
  13. Routed a case to Cred ops
  14. Sent a case to escalations
  15. Worked a No show Case
  16. followed up on a task
  17. Closed 20 cases
  18. Client/Provider with a unique name
  19. Ate a snack
  20. Updated an insurance card
  21. Posted or worked a case in Proj-past-sla-cases
  22. Rescheduled a charge
  23. Posted a motivation message in team chat
  24. Closed 10 Cases