Rescheduleda chargeRouted acase toRev opsCheckedL&DupdatesWorked aNo showCasefollowedup on ataskAsked aquestionin Q&ASaid GoodMorning inTeam chatReviewedaknowledgearticleClosed20casesPosted amotivationmessage inteam chatUpdatedaninsurancecardClient/Providerwith a uniquenameWorked 3 ormore duplicatecases for thesame client orproviderReviewed abilling casefor a clientor providerClosed10CasesRevieweda claimPosted orworked acase in Proj-past-sla-casesClosedduplicatecasesperformedapasswordresetSent acase toescalationsRouted acase toCred opsAte asnackDrankWaterClosed30casesRescheduleda chargeRouted acase toRev opsCheckedL&DupdatesWorked aNo showCasefollowedup on ataskAsked aquestionin Q&ASaid GoodMorning inTeam chatReviewedaknowledgearticleClosed20casesPosted amotivationmessage inteam chatUpdatedaninsurancecardClient/Providerwith a uniquenameWorked 3 ormore duplicatecases for thesame client orproviderReviewed abilling casefor a clientor providerClosed10CasesRevieweda claimPosted orworked acase in Proj-past-sla-casesClosedduplicatecasesperformedapasswordresetSent acase toescalationsRouted acase toCred opsAte asnackDrankWaterClosed30cases

SonderMind Billing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rescheduled a charge
  2. Routed a case to Rev ops
  3. Checked L&D updates
  4. Worked a No show Case
  5. followed up on a task
  6. Asked a question in Q&A
  7. Said Good Morning in Team chat
  8. Reviewed a knowledge article
  9. Closed 20 cases
  10. Posted a motivation message in team chat
  11. Updated an insurance card
  12. Client/Provider with a unique name
  13. Worked 3 or more duplicate cases for the same client or provider
  14. Reviewed a billing case for a client or provider
  15. Closed 10 Cases
  16. Reviewed a claim
  17. Posted or worked a case in Proj-past-sla-cases
  18. Closed duplicate cases
  19. performed a password reset
  20. Sent a case to escalations
  21. Routed a case to Cred ops
  22. Ate a snack
  23. Drank Water
  24. Closed 30 cases