Sent acase toescalationsClosed30casesSaid GoodMorning inTeam chatRouted acase toCred opsRouted acase toRev opsClosedduplicatecasesClient/Providerwith a uniquenameReviewed abilling casefor a clientor providerperformedapasswordresetDrankWaterPosted orworked acase in Proj-past-sla-casesCheckedL&Dupdatesfollowedup on ataskClosed10CasesWorked aNo showCasePosted amotivationmessage inteam chatRevieweda claimAte asnackRescheduleda chargeClosed20casesWorked 3 ormore duplicatecases for thesame client orproviderReviewedaknowledgearticleAsked aquestionin Q&AUpdatedaninsurancecardSent acase toescalationsClosed30casesSaid GoodMorning inTeam chatRouted acase toCred opsRouted acase toRev opsClosedduplicatecasesClient/Providerwith a uniquenameReviewed abilling casefor a clientor providerperformedapasswordresetDrankWaterPosted orworked acase in Proj-past-sla-casesCheckedL&Dupdatesfollowedup on ataskClosed10CasesWorked aNo showCasePosted amotivationmessage inteam chatRevieweda claimAte asnackRescheduleda chargeClosed20casesWorked 3 ormore duplicatecases for thesame client orproviderReviewedaknowledgearticleAsked aquestionin Q&AUpdatedaninsurancecard

SonderMind Billing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Sent a case to escalations
  2. Closed 30 cases
  3. Said Good Morning in Team chat
  4. Routed a case to Cred ops
  5. Routed a case to Rev ops
  6. Closed duplicate cases
  7. Client/Provider with a unique name
  8. Reviewed a billing case for a client or provider
  9. performed a password reset
  10. Drank Water
  11. Posted or worked a case in Proj-past-sla-cases
  12. Checked L&D updates
  13. followed up on a task
  14. Closed 10 Cases
  15. Worked a No show Case
  16. Posted a motivation message in team chat
  17. Reviewed a claim
  18. Ate a snack
  19. Rescheduled a charge
  20. Closed 20 cases
  21. Worked 3 or more duplicate cases for the same client or provider
  22. Reviewed a knowledge article
  23. Asked a question in Q&A
  24. Updated an insurance card