Posted orworked acase in Proj-past-sla-casesWorked 3 ormore duplicatecases for thesame client orproviderWorked aNo showCaseUpdatedaninsurancecardfollowedup on ataskReviewedaknowledgearticleRevieweda claimAte asnackClosed30casesRouted acase toCred opsReviewed abilling casefor a clientor providerSaid GoodMorning inTeam chatSent acase toescalationsRouted acase toRev opsperformedapasswordresetPosted amotivationmessage inteam chatClient/Providerwith a uniquenameCheckedL&DupdatesClosedduplicatecasesAsked aquestionin Q&AClosed20casesRescheduleda chargeClosed10CasesDrankWaterPosted orworked acase in Proj-past-sla-casesWorked 3 ormore duplicatecases for thesame client orproviderWorked aNo showCaseUpdatedaninsurancecardfollowedup on ataskReviewedaknowledgearticleRevieweda claimAte asnackClosed30casesRouted acase toCred opsReviewed abilling casefor a clientor providerSaid GoodMorning inTeam chatSent acase toescalationsRouted acase toRev opsperformedapasswordresetPosted amotivationmessage inteam chatClient/Providerwith a uniquenameCheckedL&DupdatesClosedduplicatecasesAsked aquestionin Q&AClosed20casesRescheduleda chargeClosed10CasesDrankWater

SonderMind Billing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Posted or worked a case in Proj-past-sla-cases
  2. Worked 3 or more duplicate cases for the same client or provider
  3. Worked a No show Case
  4. Updated an insurance card
  5. followed up on a task
  6. Reviewed a knowledge article
  7. Reviewed a claim
  8. Ate a snack
  9. Closed 30 cases
  10. Routed a case to Cred ops
  11. Reviewed a billing case for a client or provider
  12. Said Good Morning in Team chat
  13. Sent a case to escalations
  14. Routed a case to Rev ops
  15. performed a password reset
  16. Posted a motivation message in team chat
  17. Client/Provider with a unique name
  18. Checked L&D updates
  19. Closed duplicate cases
  20. Asked a question in Q&A
  21. Closed 20 cases
  22. Rescheduled a charge
  23. Closed 10 Cases
  24. Drank Water