ClosedduplicatecasesReviewedaknowledgearticleRevieweda claimAsked aquestionin Q&ASent acase toescalationsWorked 3 ormore duplicatecases for thesame client orproviderPosted amotivationmessage inteam chatperformedapasswordresetClosed10CasesReviewed abilling casefor a clientor providerUpdatedaninsurancecardfollowedup on ataskRescheduleda chargePosted orworked acase in Proj-past-sla-casesRouted acase toCred opsDrankWaterRouted acase toRev opsClient/Providerwith a uniquenameClosed20casesAte asnackSaid GoodMorning inTeam chatClosed30casesWorked aNo showCaseCheckedL&DupdatesClosedduplicatecasesReviewedaknowledgearticleRevieweda claimAsked aquestionin Q&ASent acase toescalationsWorked 3 ormore duplicatecases for thesame client orproviderPosted amotivationmessage inteam chatperformedapasswordresetClosed10CasesReviewed abilling casefor a clientor providerUpdatedaninsurancecardfollowedup on ataskRescheduleda chargePosted orworked acase in Proj-past-sla-casesRouted acase toCred opsDrankWaterRouted acase toRev opsClient/Providerwith a uniquenameClosed20casesAte asnackSaid GoodMorning inTeam chatClosed30casesWorked aNo showCaseCheckedL&Dupdates

SonderMind Billing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Closed duplicate cases
  2. Reviewed a knowledge article
  3. Reviewed a claim
  4. Asked a question in Q&A
  5. Sent a case to escalations
  6. Worked 3 or more duplicate cases for the same client or provider
  7. Posted a motivation message in team chat
  8. performed a password reset
  9. Closed 10 Cases
  10. Reviewed a billing case for a client or provider
  11. Updated an insurance card
  12. followed up on a task
  13. Rescheduled a charge
  14. Posted or worked a case in Proj-past-sla-cases
  15. Routed a case to Cred ops
  16. Drank Water
  17. Routed a case to Rev ops
  18. Client/Provider with a unique name
  19. Closed 20 cases
  20. Ate a snack
  21. Said Good Morning in Team chat
  22. Closed 30 cases
  23. Worked a No show Case
  24. Checked L&D updates