(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Closed 20 cases
Posted or worked a case in Proj-past-sla-cases
Closed 10 Cases
Ate a snack
Posted a motivation message in team chat
Checked L&D updates
Worked a No show Case
Reviewed a billing case for a client or provider
Client/Provider with a unique name
Reviewed a knowledge article
Drank Water
followed up on a task
Routed a case to Rev ops
Updated an insurance card
Reviewed a claim
Sent a case to escalations
Closed duplicate cases
Routed a case to Cred ops
Said Good Morning in Team chat
Rescheduled a charge
Asked a question in Q&A
Worked 3 or more duplicate cases for the same client or provider
