performedapasswordresetClosed20casesAte asnackClient/Providerwith a uniquenameCheckedL&DupdatesAsked aquestionin Q&AWorked aNo showCaseRouted acase toCred opsfollowedup on ataskClosed10CasesReviewed abilling casefor a clientor providerRouted acase toRev opsRescheduleda chargeWorked 3 ormore duplicatecases for thesame client orproviderRevieweda claimPosted orworked acase in Proj-past-sla-casesUpdatedaninsurancecardSent acase toescalationsDrankWaterClosed30casesSaid GoodMorning inTeam chatReviewedaknowledgearticleClosedduplicatecasesPosted amotivationmessage inteam chatperformedapasswordresetClosed20casesAte asnackClient/Providerwith a uniquenameCheckedL&DupdatesAsked aquestionin Q&AWorked aNo showCaseRouted acase toCred opsfollowedup on ataskClosed10CasesReviewed abilling casefor a clientor providerRouted acase toRev opsRescheduleda chargeWorked 3 ormore duplicatecases for thesame client orproviderRevieweda claimPosted orworked acase in Proj-past-sla-casesUpdatedaninsurancecardSent acase toescalationsDrankWaterClosed30casesSaid GoodMorning inTeam chatReviewedaknowledgearticleClosedduplicatecasesPosted amotivationmessage inteam chat

SonderMind Billing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. performed a password reset
  2. Closed 20 cases
  3. Ate a snack
  4. Client/Provider with a unique name
  5. Checked L&D updates
  6. Asked a question in Q&A
  7. Worked a No show Case
  8. Routed a case to Cred ops
  9. followed up on a task
  10. Closed 10 Cases
  11. Reviewed a billing case for a client or provider
  12. Routed a case to Rev ops
  13. Rescheduled a charge
  14. Worked 3 or more duplicate cases for the same client or provider
  15. Reviewed a claim
  16. Posted or worked a case in Proj-past-sla-cases
  17. Updated an insurance card
  18. Sent a case to escalations
  19. Drank Water
  20. Closed 30 cases
  21. Said Good Morning in Team chat
  22. Reviewed a knowledge article
  23. Closed duplicate cases
  24. Posted a motivation message in team chat