PerformedaRematchCompleted acase with casecompletiontime under 3minutesPosted amotivationmessage inteam chatOnboardedan UrgentClientCompletedan NCRDeflecteda providercallReviewedL&DUpdatesDeflecteda billingcallTook20callsclosed10casesAte asnackSaid Goodmorning inteam chatSent apasswordresetHad aclient/providerwith a uniquenameClientRequestedfirst sessionafteronboardingAssisted aclient with acost persessionquestionSharedour TaxId/ NPIclientreferral fromDoctorsOfficePosted acase inProj-Cases-Past-SLAClientreferralfrom PsychTodayHelped aparent witha minorcaseDrankWaterFollowedup on ataskposted aquestionin Q&APerformedaRematchCompleted acase with casecompletiontime under 3minutesPosted amotivationmessage inteam chatOnboardedan UrgentClientCompletedan NCRDeflecteda providercallReviewedL&DUpdatesDeflecteda billingcallTook20callsclosed10casesAte asnackSaid Goodmorning inteam chatSent apasswordresetHad aclient/providerwith a uniquenameClientRequestedfirst sessionafteronboardingAssisted aclient with acost persessionquestionSharedour TaxId/ NPIclientreferral fromDoctorsOfficePosted acase inProj-Cases-Past-SLAClientreferralfrom PsychTodayHelped aparent witha minorcaseDrankWaterFollowedup on ataskposted aquestionin Q&A

SonderMind onboarding Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Performed a Rematch
  2. Completed a case with case completion time under 3 minutes
  3. Posted a motivation message in team chat
  4. Onboarded an Urgent Client
  5. Completed an NCR
  6. Deflected a provider call
  7. Reviewed L&D Updates
  8. Deflected a billing call
  9. Took 20 calls
  10. closed 10 cases
  11. Ate a snack
  12. Said Good morning in team chat
  13. Sent a password reset
  14. Had a client/provider with a unique name
  15. Client Requested first session after onboarding
  16. Assisted a client with a cost per session question
  17. Shared our Tax Id/ NPI
  18. client referral from Doctors Office
  19. Posted a case in Proj-Cases-Past-SLA
  20. Client referral from Psych Today
  21. Helped a parent with a minor case
  22. Drank Water
  23. Followed up on a task
  24. posted a question in Q&A