DrankWaterSaid Goodmorning inteam chatClientRequestedfirst sessionafteronboardingposted aquestionin Q&ASent apasswordresetTook20callsClientreferralfrom PsychTodayPosted acase inProj-Cases-Past-SLADeflecteda billingcallPosted amotivationmessage inteam chatCompleted acase with casecompletiontime under 3minutesReviewedL&DUpdatesFollowedup on ataskSharedour TaxId/ NPIDeflecteda providercallHelped aparent witha minorcaseclosed10casesHad aclient/providerwith a uniquenamePerformedaRematchclientreferral fromDoctorsOfficeCompletedan NCROnboardedan UrgentClientAssisted aclient with acost persessionquestionAte asnackDrankWaterSaid Goodmorning inteam chatClientRequestedfirst sessionafteronboardingposted aquestionin Q&ASent apasswordresetTook20callsClientreferralfrom PsychTodayPosted acase inProj-Cases-Past-SLADeflecteda billingcallPosted amotivationmessage inteam chatCompleted acase with casecompletiontime under 3minutesReviewedL&DUpdatesFollowedup on ataskSharedour TaxId/ NPIDeflecteda providercallHelped aparent witha minorcaseclosed10casesHad aclient/providerwith a uniquenamePerformedaRematchclientreferral fromDoctorsOfficeCompletedan NCROnboardedan UrgentClientAssisted aclient with acost persessionquestionAte asnack

SonderMind onboarding Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Drank Water
  2. Said Good morning in team chat
  3. Client Requested first session after onboarding
  4. posted a question in Q&A
  5. Sent a password reset
  6. Took 20 calls
  7. Client referral from Psych Today
  8. Posted a case in Proj-Cases-Past-SLA
  9. Deflected a billing call
  10. Posted a motivation message in team chat
  11. Completed a case with case completion time under 3 minutes
  12. Reviewed L&D Updates
  13. Followed up on a task
  14. Shared our Tax Id/ NPI
  15. Deflected a provider call
  16. Helped a parent with a minor case
  17. closed 10 cases
  18. Had a client/provider with a unique name
  19. Performed a Rematch
  20. client referral from Doctors Office
  21. Completed an NCR
  22. Onboarded an Urgent Client
  23. Assisted a client with a cost per session question
  24. Ate a snack