PerformedaRematchAte asnackDeflecteda providercallDeflecteda billingcallSharedour TaxId/ NPISent apasswordresetSaid Goodmorning inteam chatclosed10casesReviewedL&DUpdatesHelped aparent witha minorcaseTook20callsOnboardedan UrgentClientCompleted acase with casecompletiontime under 3minutesFollowedup on ataskPosted acase inProj-Cases-Past-SLAClientreferralfrom PsychTodayClientRequestedfirst sessionafteronboardingHad aclient/providerwith a uniquenameclientreferral fromDoctorsOfficeDrankWaterCompletedan NCRposted aquestionin Q&AAssisted aclient with acost persessionquestionPosted amotivationmessage inteam chatPerformedaRematchAte asnackDeflecteda providercallDeflecteda billingcallSharedour TaxId/ NPISent apasswordresetSaid Goodmorning inteam chatclosed10casesReviewedL&DUpdatesHelped aparent witha minorcaseTook20callsOnboardedan UrgentClientCompleted acase with casecompletiontime under 3minutesFollowedup on ataskPosted acase inProj-Cases-Past-SLAClientreferralfrom PsychTodayClientRequestedfirst sessionafteronboardingHad aclient/providerwith a uniquenameclientreferral fromDoctorsOfficeDrankWaterCompletedan NCRposted aquestionin Q&AAssisted aclient with acost persessionquestionPosted amotivationmessage inteam chat

SonderMind onboarding Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Performed a Rematch
  2. Ate a snack
  3. Deflected a provider call
  4. Deflected a billing call
  5. Shared our Tax Id/ NPI
  6. Sent a password reset
  7. Said Good morning in team chat
  8. closed 10 cases
  9. Reviewed L&D Updates
  10. Helped a parent with a minor case
  11. Took 20 calls
  12. Onboarded an Urgent Client
  13. Completed a case with case completion time under 3 minutes
  14. Followed up on a task
  15. Posted a case in Proj-Cases-Past-SLA
  16. Client referral from Psych Today
  17. Client Requested first session after onboarding
  18. Had a client/provider with a unique name
  19. client referral from Doctors Office
  20. Drank Water
  21. Completed an NCR
  22. posted a question in Q&A
  23. Assisted a client with a cost per session question
  24. Posted a motivation message in team chat