Completed acase with casecompletiontime under 3minutesClientreferralfrom PsychTodayposted aquestionin Q&APosted acase inProj-Cases-Past-SLASent apasswordresetSaid Goodmorning inteam chatHelped aparent witha minorcasePerformedaRematchAte asnackSharedour TaxId/ NPICompletedan NCRHad aclient/providerwith a uniquenameclosed10casesClientRequestedfirst sessionafteronboardingclientreferral fromDoctorsOfficePosted amotivationmessage inteam chatFollowedup on ataskReviewedL&DUpdatesDeflecteda billingcallDeflecteda providercallAssisted aclient with acost persessionquestionDrankWaterOnboardedan UrgentClientTook20callsCompleted acase with casecompletiontime under 3minutesClientreferralfrom PsychTodayposted aquestionin Q&APosted acase inProj-Cases-Past-SLASent apasswordresetSaid Goodmorning inteam chatHelped aparent witha minorcasePerformedaRematchAte asnackSharedour TaxId/ NPICompletedan NCRHad aclient/providerwith a uniquenameclosed10casesClientRequestedfirst sessionafteronboardingclientreferral fromDoctorsOfficePosted amotivationmessage inteam chatFollowedup on ataskReviewedL&DUpdatesDeflecteda billingcallDeflecteda providercallAssisted aclient with acost persessionquestionDrankWaterOnboardedan UrgentClientTook20calls

SonderMind onboarding Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed a case with case completion time under 3 minutes
  2. Client referral from Psych Today
  3. posted a question in Q&A
  4. Posted a case in Proj-Cases-Past-SLA
  5. Sent a password reset
  6. Said Good morning in team chat
  7. Helped a parent with a minor case
  8. Performed a Rematch
  9. Ate a snack
  10. Shared our Tax Id/ NPI
  11. Completed an NCR
  12. Had a client/provider with a unique name
  13. closed 10 cases
  14. Client Requested first session after onboarding
  15. client referral from Doctors Office
  16. Posted a motivation message in team chat
  17. Followed up on a task
  18. Reviewed L&D Updates
  19. Deflected a billing call
  20. Deflected a provider call
  21. Assisted a client with a cost per session question
  22. Drank Water
  23. Onboarded an Urgent Client
  24. Took 20 calls