Completed acase with casecompletiontime under 3minutesPosted amotivationmessage inteam chatPerformedaRematchReviewedL&DUpdatesHelped aparent witha minorcaseAssisted aclient with acost persessionquestionSent apasswordresetTook20callsDrankWaterAte asnackclosed10casesDeflecteda providercallDeflecteda billingcallclientreferral fromDoctorsOfficeOnboardedan UrgentClientCompletedan NCRClientreferralfrom PsychTodayClientRequestedfirst sessionafteronboardingposted aquestionin Q&AFollowedup on ataskSaid Goodmorning inteam chatHad aclient/providerwith a uniquenameSharedour TaxId/ NPIPosted acase inProj-Cases-Past-SLACompleted acase with casecompletiontime under 3minutesPosted amotivationmessage inteam chatPerformedaRematchReviewedL&DUpdatesHelped aparent witha minorcaseAssisted aclient with acost persessionquestionSent apasswordresetTook20callsDrankWaterAte asnackclosed10casesDeflecteda providercallDeflecteda billingcallclientreferral fromDoctorsOfficeOnboardedan UrgentClientCompletedan NCRClientreferralfrom PsychTodayClientRequestedfirst sessionafteronboardingposted aquestionin Q&AFollowedup on ataskSaid Goodmorning inteam chatHad aclient/providerwith a uniquenameSharedour TaxId/ NPIPosted acase inProj-Cases-Past-SLA

SonderMind onboarding Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed a case with case completion time under 3 minutes
  2. Posted a motivation message in team chat
  3. Performed a Rematch
  4. Reviewed L&D Updates
  5. Helped a parent with a minor case
  6. Assisted a client with a cost per session question
  7. Sent a password reset
  8. Took 20 calls
  9. Drank Water
  10. Ate a snack
  11. closed 10 cases
  12. Deflected a provider call
  13. Deflected a billing call
  14. client referral from Doctors Office
  15. Onboarded an Urgent Client
  16. Completed an NCR
  17. Client referral from Psych Today
  18. Client Requested first session after onboarding
  19. posted a question in Q&A
  20. Followed up on a task
  21. Said Good morning in team chat
  22. Had a client/provider with a unique name
  23. Shared our Tax Id/ NPI
  24. Posted a case in Proj-Cases-Past-SLA