closed10casesCompletedan NCRSaid Goodmorning inteam chatAssisted aclient with acost persessionquestionReviewedL&DUpdatesClientreferralfrom PsychTodayClientRequestedfirst sessionafteronboardingSharedour TaxId/ NPIDeflecteda billingcallDrankWaterHad aclient/providerwith a uniquenamePerformedaRematchTook20callsFollowedup on ataskposted aquestionin Q&AHelped aparent witha minorcasePosted acase inProj-Cases-Past-SLADeflecteda providercallSent apasswordresetPosted amotivationmessage inteam chatCompleted acase with casecompletiontime under 3minutesclientreferral fromDoctorsOfficeAte asnackOnboardedan UrgentClientclosed10casesCompletedan NCRSaid Goodmorning inteam chatAssisted aclient with acost persessionquestionReviewedL&DUpdatesClientreferralfrom PsychTodayClientRequestedfirst sessionafteronboardingSharedour TaxId/ NPIDeflecteda billingcallDrankWaterHad aclient/providerwith a uniquenamePerformedaRematchTook20callsFollowedup on ataskposted aquestionin Q&AHelped aparent witha minorcasePosted acase inProj-Cases-Past-SLADeflecteda providercallSent apasswordresetPosted amotivationmessage inteam chatCompleted acase with casecompletiontime under 3minutesclientreferral fromDoctorsOfficeAte asnackOnboardedan UrgentClient

SonderMind onboarding Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. closed 10 cases
  2. Completed an NCR
  3. Said Good morning in team chat
  4. Assisted a client with a cost per session question
  5. Reviewed L&D Updates
  6. Client referral from Psych Today
  7. Client Requested first session after onboarding
  8. Shared our Tax Id/ NPI
  9. Deflected a billing call
  10. Drank Water
  11. Had a client/provider with a unique name
  12. Performed a Rematch
  13. Took 20 calls
  14. Followed up on a task
  15. posted a question in Q&A
  16. Helped a parent with a minor case
  17. Posted a case in Proj-Cases-Past-SLA
  18. Deflected a provider call
  19. Sent a password reset
  20. Posted a motivation message in team chat
  21. Completed a case with case completion time under 3 minutes
  22. client referral from Doctors Office
  23. Ate a snack
  24. Onboarded an Urgent Client