Deflecteda providercallSent apasswordresetReviewedL&DUpdatesCompletedan NCRClientRequestedfirst sessionafteronboardingposted aquestionin Q&ADeflecteda billingcallclientreferral fromDoctorsOfficeTook20callsClientreferralfrom PsychTodayPosted amotivationmessage inteam chatSharedour TaxId/ NPIOnboardedan UrgentClientclosed10casesSaid Goodmorning inteam chatDrankWaterPosted acase inProj-Cases-Past-SLAPerformedaRematchAssisted aclient with acost persessionquestionHelped aparent witha minorcaseAte asnackFollowedup on ataskCompleted acase with casecompletiontime under 3minutesHad aclient/providerwith a uniquenameDeflecteda providercallSent apasswordresetReviewedL&DUpdatesCompletedan NCRClientRequestedfirst sessionafteronboardingposted aquestionin Q&ADeflecteda billingcallclientreferral fromDoctorsOfficeTook20callsClientreferralfrom PsychTodayPosted amotivationmessage inteam chatSharedour TaxId/ NPIOnboardedan UrgentClientclosed10casesSaid Goodmorning inteam chatDrankWaterPosted acase inProj-Cases-Past-SLAPerformedaRematchAssisted aclient with acost persessionquestionHelped aparent witha minorcaseAte asnackFollowedup on ataskCompleted acase with casecompletiontime under 3minutesHad aclient/providerwith a uniquename

SonderMind onboarding Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Deflected a provider call
  2. Sent a password reset
  3. Reviewed L&D Updates
  4. Completed an NCR
  5. Client Requested first session after onboarding
  6. posted a question in Q&A
  7. Deflected a billing call
  8. client referral from Doctors Office
  9. Took 20 calls
  10. Client referral from Psych Today
  11. Posted a motivation message in team chat
  12. Shared our Tax Id/ NPI
  13. Onboarded an Urgent Client
  14. closed 10 cases
  15. Said Good morning in team chat
  16. Drank Water
  17. Posted a case in Proj-Cases-Past-SLA
  18. Performed a Rematch
  19. Assisted a client with a cost per session question
  20. Helped a parent with a minor case
  21. Ate a snack
  22. Followed up on a task
  23. Completed a case with case completion time under 3 minutes
  24. Had a client/provider with a unique name