closed10casesHad aclient/providerwith a uniquenameclientreferral fromDoctorsOfficeClientRequestedfirst sessionafteronboardingDeflecteda providercallOnboardedan UrgentClientposted aquestionin Q&ACompleted acase with casecompletiontime under 3minutesClientreferralfrom PsychTodayCompletedan NCRFollowedup on ataskSent apasswordresetPosted acase inProj-Cases-Past-SLAPosted amotivationmessage inteam chatSharedour TaxId/ NPIDeflecteda billingcallDrankWaterSaid Goodmorning inteam chatPerformedaRematchTook20callsHelped aparent witha minorcaseAte asnackReviewedL&DUpdatesAssisted aclient with acost persessionquestionclosed10casesHad aclient/providerwith a uniquenameclientreferral fromDoctorsOfficeClientRequestedfirst sessionafteronboardingDeflecteda providercallOnboardedan UrgentClientposted aquestionin Q&ACompleted acase with casecompletiontime under 3minutesClientreferralfrom PsychTodayCompletedan NCRFollowedup on ataskSent apasswordresetPosted acase inProj-Cases-Past-SLAPosted amotivationmessage inteam chatSharedour TaxId/ NPIDeflecteda billingcallDrankWaterSaid Goodmorning inteam chatPerformedaRematchTook20callsHelped aparent witha minorcaseAte asnackReviewedL&DUpdatesAssisted aclient with acost persessionquestion

SonderMind onboarding Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. closed 10 cases
  2. Had a client/provider with a unique name
  3. client referral from Doctors Office
  4. Client Requested first session after onboarding
  5. Deflected a provider call
  6. Onboarded an Urgent Client
  7. posted a question in Q&A
  8. Completed a case with case completion time under 3 minutes
  9. Client referral from Psych Today
  10. Completed an NCR
  11. Followed up on a task
  12. Sent a password reset
  13. Posted a case in Proj-Cases-Past-SLA
  14. Posted a motivation message in team chat
  15. Shared our Tax Id/ NPI
  16. Deflected a billing call
  17. Drank Water
  18. Said Good morning in team chat
  19. Performed a Rematch
  20. Took 20 calls
  21. Helped a parent with a minor case
  22. Ate a snack
  23. Reviewed L&D Updates
  24. Assisted a client with a cost per session question