closed10casesposted aquestionin Q&Aclientreferral fromDoctorsOfficePosted amotivationmessage inteam chatSharedour TaxId/ NPIReviewedL&DUpdatesFollowedup on ataskAte asnackCompleted acase with casecompletiontime under 3minutesSaid Goodmorning inteam chatPosted acase inProj-Cases-Past-SLADrankWaterSent apasswordresetClientRequestedfirst sessionafteronboardingCompletedan NCRClientreferralfrom PsychTodayDeflecteda billingcallHad aclient/providerwith a uniquenameAssisted aclient with acost persessionquestionHelped aparent witha minorcaseTook20callsDeflecteda providercallPerformedaRematchOnboardedan UrgentClientclosed10casesposted aquestionin Q&Aclientreferral fromDoctorsOfficePosted amotivationmessage inteam chatSharedour TaxId/ NPIReviewedL&DUpdatesFollowedup on ataskAte asnackCompleted acase with casecompletiontime under 3minutesSaid Goodmorning inteam chatPosted acase inProj-Cases-Past-SLADrankWaterSent apasswordresetClientRequestedfirst sessionafteronboardingCompletedan NCRClientreferralfrom PsychTodayDeflecteda billingcallHad aclient/providerwith a uniquenameAssisted aclient with acost persessionquestionHelped aparent witha minorcaseTook20callsDeflecteda providercallPerformedaRematchOnboardedan UrgentClient

SonderMind onboarding Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. closed 10 cases
  2. posted a question in Q&A
  3. client referral from Doctors Office
  4. Posted a motivation message in team chat
  5. Shared our Tax Id/ NPI
  6. Reviewed L&D Updates
  7. Followed up on a task
  8. Ate a snack
  9. Completed a case with case completion time under 3 minutes
  10. Said Good morning in team chat
  11. Posted a case in Proj-Cases-Past-SLA
  12. Drank Water
  13. Sent a password reset
  14. Client Requested first session after onboarding
  15. Completed an NCR
  16. Client referral from Psych Today
  17. Deflected a billing call
  18. Had a client/provider with a unique name
  19. Assisted a client with a cost per session question
  20. Helped a parent with a minor case
  21. Took 20 calls
  22. Deflected a provider call
  23. Performed a Rematch
  24. Onboarded an Urgent Client