Took20callsClientRequestedfirst sessionafteronboardingposted aquestionin Q&AReviewedL&DUpdatesClientreferralfrom PsychTodayclosed10casesDeflecteda providercallclientreferral fromDoctorsOfficeOnboardedan UrgentClientCompleted acase with casecompletiontime under 3minutesSent apasswordresetHelped aparent witha minorcasePosted amotivationmessage inteam chatFollowedup on ataskDeflecteda billingcallSharedour TaxId/ NPIPerformedaRematchPosted acase inProj-Cases-Past-SLADrankWaterCompletedan NCRSaid Goodmorning inteam chatHad aclient/providerwith a uniquenameAssisted aclient with acost persessionquestionAte asnackTook20callsClientRequestedfirst sessionafteronboardingposted aquestionin Q&AReviewedL&DUpdatesClientreferralfrom PsychTodayclosed10casesDeflecteda providercallclientreferral fromDoctorsOfficeOnboardedan UrgentClientCompleted acase with casecompletiontime under 3minutesSent apasswordresetHelped aparent witha minorcasePosted amotivationmessage inteam chatFollowedup on ataskDeflecteda billingcallSharedour TaxId/ NPIPerformedaRematchPosted acase inProj-Cases-Past-SLADrankWaterCompletedan NCRSaid Goodmorning inteam chatHad aclient/providerwith a uniquenameAssisted aclient with acost persessionquestionAte asnack

SonderMind onboarding Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Took 20 calls
  2. Client Requested first session after onboarding
  3. posted a question in Q&A
  4. Reviewed L&D Updates
  5. Client referral from Psych Today
  6. closed 10 cases
  7. Deflected a provider call
  8. client referral from Doctors Office
  9. Onboarded an Urgent Client
  10. Completed a case with case completion time under 3 minutes
  11. Sent a password reset
  12. Helped a parent with a minor case
  13. Posted a motivation message in team chat
  14. Followed up on a task
  15. Deflected a billing call
  16. Shared our Tax Id/ NPI
  17. Performed a Rematch
  18. Posted a case in Proj-Cases-Past-SLA
  19. Drank Water
  20. Completed an NCR
  21. Said Good morning in team chat
  22. Had a client/provider with a unique name
  23. Assisted a client with a cost per session question
  24. Ate a snack