Ate asnackHelped aparent witha minorcaseAssisted aclient with acost persessionquestionSharedour TaxId/ NPIClientRequestedfirst sessionafteronboardingPosted acase inProj-Cases-Past-SLADeflecteda billingcallCompletedan NCRPerformedaRematchPosted amotivationmessage inteam chatclientreferral fromDoctorsOfficeposted aquestionin Q&ATook20callsHad aclient/providerwith a uniquenameCompleted acase with casecompletiontime under 3minutesOnboardedan UrgentClientFollowedup on ataskDeflecteda providercallSent apasswordresetReviewedL&DUpdatesSaid Goodmorning inteam chatclosed10casesClientreferralfrom PsychTodayDrankWaterAte asnackHelped aparent witha minorcaseAssisted aclient with acost persessionquestionSharedour TaxId/ NPIClientRequestedfirst sessionafteronboardingPosted acase inProj-Cases-Past-SLADeflecteda billingcallCompletedan NCRPerformedaRematchPosted amotivationmessage inteam chatclientreferral fromDoctorsOfficeposted aquestionin Q&ATook20callsHad aclient/providerwith a uniquenameCompleted acase with casecompletiontime under 3minutesOnboardedan UrgentClientFollowedup on ataskDeflecteda providercallSent apasswordresetReviewedL&DUpdatesSaid Goodmorning inteam chatclosed10casesClientreferralfrom PsychTodayDrankWater

SonderMind onboarding Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ate a snack
  2. Helped a parent with a minor case
  3. Assisted a client with a cost per session question
  4. Shared our Tax Id/ NPI
  5. Client Requested first session after onboarding
  6. Posted a case in Proj-Cases-Past-SLA
  7. Deflected a billing call
  8. Completed an NCR
  9. Performed a Rematch
  10. Posted a motivation message in team chat
  11. client referral from Doctors Office
  12. posted a question in Q&A
  13. Took 20 calls
  14. Had a client/provider with a unique name
  15. Completed a case with case completion time under 3 minutes
  16. Onboarded an Urgent Client
  17. Followed up on a task
  18. Deflected a provider call
  19. Sent a password reset
  20. Reviewed L&D Updates
  21. Said Good morning in team chat
  22. closed 10 cases
  23. Client referral from Psych Today
  24. Drank Water