Completed acase with casecompletiontime under 3minutesSaid Goodmorning inteam chatOnboardedan UrgentClientDeflecteda providercallClientRequestedfirst sessionafteronboardingAte asnackposted aquestionin Q&Aclosed10casesDeflecteda billingcallPerformedaRematchAssisted aclient with acost persessionquestionFollowedup on ataskHelped aparent witha minorcaseCompletedan NCRDrankWaterPosted amotivationmessage inteam chatPosted acase inProj-Cases-Past-SLAclientreferral fromDoctorsOfficeReviewedL&DUpdatesTook20callsSharedour TaxId/ NPIClientreferralfrom PsychTodaySent apasswordresetHad aclient/providerwith a uniquenameCompleted acase with casecompletiontime under 3minutesSaid Goodmorning inteam chatOnboardedan UrgentClientDeflecteda providercallClientRequestedfirst sessionafteronboardingAte asnackposted aquestionin Q&Aclosed10casesDeflecteda billingcallPerformedaRematchAssisted aclient with acost persessionquestionFollowedup on ataskHelped aparent witha minorcaseCompletedan NCRDrankWaterPosted amotivationmessage inteam chatPosted acase inProj-Cases-Past-SLAclientreferral fromDoctorsOfficeReviewedL&DUpdatesTook20callsSharedour TaxId/ NPIClientreferralfrom PsychTodaySent apasswordresetHad aclient/providerwith a uniquename

SonderMind onboarding Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed a case with case completion time under 3 minutes
  2. Said Good morning in team chat
  3. Onboarded an Urgent Client
  4. Deflected a provider call
  5. Client Requested first session after onboarding
  6. Ate a snack
  7. posted a question in Q&A
  8. closed 10 cases
  9. Deflected a billing call
  10. Performed a Rematch
  11. Assisted a client with a cost per session question
  12. Followed up on a task
  13. Helped a parent with a minor case
  14. Completed an NCR
  15. Drank Water
  16. Posted a motivation message in team chat
  17. Posted a case in Proj-Cases-Past-SLA
  18. client referral from Doctors Office
  19. Reviewed L&D Updates
  20. Took 20 calls
  21. Shared our Tax Id/ NPI
  22. Client referral from Psych Today
  23. Sent a password reset
  24. Had a client/provider with a unique name