Customer has an accent Job#______ Booked a commercial account Job#________ Booked a Furnace Maint. call with 2+ units Job#__________ Booked an estimate Job#_______ Customer tried to DIY it then calls us Job#_______ Verify phone numbers & email on 2 customer accounts Job#'s _________ _________ Both spouses on the phone Job#______ Use a recurring service Job#_______ Assigned a first call to a tech Job#_______ Transferred a sales lead call Customer: ________ Most inbounds calls for the week! Dates:________ Used the customer's name 3x in one call Job#________ Squeezed a customer into the schedule Job#________ Customer out of service area Phone# _________ Cat or dog in background Job#_______ Booked an EAC w/ a furn maint. Job#_______ Booked 2+ jobs in one call Job#______ Received a verbal review from a customer Customer Name: ____________ Booked a maintenance call by offering it on your own ex: SP Maint or HVAC Maint Job#________ Booked a new customer Job#_______ Booked a Water heater Install Job#______ Most inbound calls for the day Date:______ Sell a HCC membership Job#________ Took payment over the phone Job#_________ Customer has an accent Job#______ Booked a commercial account Job#________ Booked a Furnace Maint. call with 2+ units Job#__________ Booked an estimate Job#_______ Customer tried to DIY it then calls us Job#_______ Verify phone numbers & email on 2 customer accounts Job#'s _________ _________ Both spouses on the phone Job#______ Use a recurring service Job#_______ Assigned a first call to a tech Job#_______ Transferred a sales lead call Customer: ________ Most inbounds calls for the week! Dates:________ Used the customer's name 3x in one call Job#________ Squeezed a customer into the schedule Job#________ Customer out of service area Phone# _________ Cat or dog in background Job#_______ Booked an EAC w/ a furn maint. Job#_______ Booked 2+ jobs in one call Job#______ Received a verbal review from a customer Customer Name: ____________ Booked a maintenance call by offering it on your own ex: SP Maint or HVAC Maint Job#________ Booked a new customer Job#_______ Booked a Water heater Install Job#______ Most inbound calls for the day Date:______ Sell a HCC membership Job#________ Took payment over the phone Job#_________
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Customer has an accent
Job#______
Booked a commercial account
Job#________
Booked a Furnace Maint. call with 2+ units
Job#__________
Booked an estimate
Job#_______
Customer tried to DIY it then calls us
Job#_______
Verify phone numbers & email on 2 customer accounts
Job#'s
_________
_________
Both spouses on the phone
Job#______
Use a recurring service
Job#_______
Assigned a first call to a tech
Job#_______
Transferred a sales lead call
Customer:
________
Most inbounds calls for the week!
Dates:________
Used the customer's name 3x in one call
Job#________
Squeezed a customer into the schedule
Job#________
Customer out of service area
Phone#
_________
Cat or dog in background
Job#_______
Booked an EAC w/ a furn maint.
Job#_______
Booked 2+ jobs in one call
Job#______
Received a verbal review from a customer
Customer Name:
____________
Booked a maintenance call by offering it on your own
ex: SP Maint or HVAC Maint
Job#________
Booked a new customer
Job#_______
Booked a Water heater Install
Job#______
Most inbound calls for the day
Date:______
Sell a HCC membership
Job#________
Took payment over the phone
Job#_________