Verify phone numbers & email on 2 customer accounts Job#'s _________ _________ Booked a Furnace Maint. call with 2+ units Job#__________ Most inbounds calls for the week! Dates:________ Assigned a first call to a tech Job#_______ Sell a HCC membership Job#________ Booked 2+ jobs in one call Job#______ Squeezed a customer into the schedule Job#________ Transferred a sales lead call Customer: ________ Customer out of service area Phone# _________ Booked a maintenance call by offering it on your own ex: SP Maint or HVAC Maint Job#________ Took payment over the phone Job#_________ Booked an estimate Job#_______ Booked a Water heater Install Job#______ Used the customer's name 3x in one call Job#________ Cat or dog in background Job#_______ Use a recurring service Job#_______ Booked a new customer Job#_______ Customer has an accent Job#______ Received a verbal review from a customer Customer Name: ____________ Booked an EAC w/ a furn maint. Job#_______ Booked a commercial account Job#________ Both spouses on the phone Job#______ Customer tried to DIY it then calls us Job#_______ Most inbound calls for the day Date:______ Verify phone numbers & email on 2 customer accounts Job#'s _________ _________ Booked a Furnace Maint. call with 2+ units Job#__________ Most inbounds calls for the week! Dates:________ Assigned a first call to a tech Job#_______ Sell a HCC membership Job#________ Booked 2+ jobs in one call Job#______ Squeezed a customer into the schedule Job#________ Transferred a sales lead call Customer: ________ Customer out of service area Phone# _________ Booked a maintenance call by offering it on your own ex: SP Maint or HVAC Maint Job#________ Took payment over the phone Job#_________ Booked an estimate Job#_______ Booked a Water heater Install Job#______ Used the customer's name 3x in one call Job#________ Cat or dog in background Job#_______ Use a recurring service Job#_______ Booked a new customer Job#_______ Customer has an accent Job#______ Received a verbal review from a customer Customer Name: ____________ Booked an EAC w/ a furn maint. Job#_______ Booked a commercial account Job#________ Both spouses on the phone Job#______ Customer tried to DIY it then calls us Job#_______ Most inbound calls for the day Date:______
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Verify phone numbers & email on 2 customer accounts
Job#'s
_________
_________
Booked a Furnace Maint. call with 2+ units
Job#__________
Most inbounds calls for the week!
Dates:________
Assigned a first call to a tech
Job#_______
Sell a HCC membership
Job#________
Booked 2+ jobs in one call
Job#______
Squeezed a customer into the schedule
Job#________
Transferred a sales lead call
Customer:
________
Customer out of service area
Phone#
_________
Booked a maintenance call by offering it on your own
ex: SP Maint or HVAC Maint
Job#________
Took payment over the phone
Job#_________
Booked an estimate
Job#_______
Booked a Water heater Install
Job#______
Used the customer's name 3x in one call
Job#________
Cat or dog in background
Job#_______
Use a recurring service
Job#_______
Booked a new customer
Job#_______
Customer has an accent
Job#______
Received a verbal review from a customer
Customer Name:
____________
Booked an EAC w/ a furn maint.
Job#_______
Booked a commercial account
Job#________
Both spouses on the phone
Job#______
Customer tried to DIY it then calls us
Job#_______
Most inbound calls for the day
Date:______