Use a recurring service Job#_______ Transferred a sales lead call Customer: ________ Assigned a first call to a tech Job#_______ Booked an EAC w/ a furn maint. Job#_______ Booked a new customer Job#_______ Both spouses on the phone Job#______ Booked 2+ jobs in one call Job#______ Booked an estimate Job#_______ Verify phone numbers & email on 2 customer accounts Job#'s _________ _________ Booked a commercial account Job#________ Most inbounds calls for the week! Dates:________ Customer tried to DIY it then calls us Job#_______ Cat or dog in background Job#_______ Sell a HCC membership Job#________ Took payment over the phone Job#_________ Booked a maintenance call by offering it on your own ex: SP Maint or HVAC Maint Job#________ Received a verbal review from a customer Customer Name: ____________ Booked a Water heater Install Job#______ Customer out of service area Phone# _________ Most inbound calls for the day Date:______ Squeezed a customer into the schedule Job#________ Used the customer's name 3x in one call Job#________ Customer has an accent Job#______ Booked a Furnace Maint. call with 2+ units Job#__________ Use a recurring service Job#_______ Transferred a sales lead call Customer: ________ Assigned a first call to a tech Job#_______ Booked an EAC w/ a furn maint. Job#_______ Booked a new customer Job#_______ Both spouses on the phone Job#______ Booked 2+ jobs in one call Job#______ Booked an estimate Job#_______ Verify phone numbers & email on 2 customer accounts Job#'s _________ _________ Booked a commercial account Job#________ Most inbounds calls for the week! Dates:________ Customer tried to DIY it then calls us Job#_______ Cat or dog in background Job#_______ Sell a HCC membership Job#________ Took payment over the phone Job#_________ Booked a maintenance call by offering it on your own ex: SP Maint or HVAC Maint Job#________ Received a verbal review from a customer Customer Name: ____________ Booked a Water heater Install Job#______ Customer out of service area Phone# _________ Most inbound calls for the day Date:______ Squeezed a customer into the schedule Job#________ Used the customer's name 3x in one call Job#________ Customer has an accent Job#______ Booked a Furnace Maint. call with 2+ units Job#__________
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Use a recurring service
Job#_______
Transferred a sales lead call
Customer:
________
Assigned a first call to a tech
Job#_______
Booked an EAC w/ a furn maint.
Job#_______
Booked a new customer
Job#_______
Both spouses on the phone
Job#______
Booked 2+ jobs in one call
Job#______
Booked an estimate
Job#_______
Verify phone numbers & email on 2 customer accounts
Job#'s
_________
_________
Booked a commercial account
Job#________
Most inbounds calls for the week!
Dates:________
Customer tried to DIY it then calls us
Job#_______
Cat or dog in background
Job#_______
Sell a HCC membership
Job#________
Took payment over the phone
Job#_________
Booked a maintenance call by offering it on your own
ex: SP Maint or HVAC Maint
Job#________
Received a verbal review from a customer
Customer Name:
____________
Booked a Water heater Install
Job#______
Customer out of service area
Phone#
_________
Most inbound calls for the day
Date:______
Squeezed a customer into the schedule
Job#________
Used the customer's name 3x in one call
Job#________
Customer has an accent
Job#______
Booked a Furnace Maint. call with 2+ units
Job#__________