Received a verbal review from a customer Customer Name: ____________ Booked an EAC w/ a furn maint. Job#_______ Assigned a first call to a tech Job#_______ Customer tried to DIY it then calls us Job#_______ Verify phone numbers & email on 2 customer accounts Job#'s _________ _________ Use a recurring service Job#_______ Booked a commercial account Job#________ Sell a HCC membership Job#________ Used the customer's name 3x in one call Job#________ Customer out of service area Phone# _________ Booked an estimate Job#_______ Booked a Furnace Maint. call with 2+ units Job#__________ Booked 2+ jobs in one call Job#______ Squeezed a customer into the schedule Job#________ Transferred a sales lead call Customer: ________ Both spouses on the phone Job#______ Most inbounds calls for the week! Dates:________ Booked a maintenance call by offering it on your own ex: SP Maint or HVAC Maint Job#________ Booked a Water heater Install Job#______ Booked a new customer Job#_______ Customer has an accent Job#______ Took payment over the phone Job#_________ Cat or dog in background Job#_______ Most inbound calls for the day Date:______ Received a verbal review from a customer Customer Name: ____________ Booked an EAC w/ a furn maint. Job#_______ Assigned a first call to a tech Job#_______ Customer tried to DIY it then calls us Job#_______ Verify phone numbers & email on 2 customer accounts Job#'s _________ _________ Use a recurring service Job#_______ Booked a commercial account Job#________ Sell a HCC membership Job#________ Used the customer's name 3x in one call Job#________ Customer out of service area Phone# _________ Booked an estimate Job#_______ Booked a Furnace Maint. call with 2+ units Job#__________ Booked 2+ jobs in one call Job#______ Squeezed a customer into the schedule Job#________ Transferred a sales lead call Customer: ________ Both spouses on the phone Job#______ Most inbounds calls for the week! Dates:________ Booked a maintenance call by offering it on your own ex: SP Maint or HVAC Maint Job#________ Booked a Water heater Install Job#______ Booked a new customer Job#_______ Customer has an accent Job#______ Took payment over the phone Job#_________ Cat or dog in background Job#_______ Most inbound calls for the day Date:______
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Received a verbal review from a customer
Customer Name:
____________
Booked an EAC w/ a furn maint.
Job#_______
Assigned a first call to a tech
Job#_______
Customer tried to DIY it then calls us
Job#_______
Verify phone numbers & email on 2 customer accounts
Job#'s
_________
_________
Use a recurring service
Job#_______
Booked a commercial account
Job#________
Sell a HCC membership
Job#________
Used the customer's name 3x in one call
Job#________
Customer out of service area
Phone#
_________
Booked an estimate
Job#_______
Booked a Furnace Maint. call with 2+ units
Job#__________
Booked 2+ jobs in one call
Job#______
Squeezed a customer into the schedule
Job#________
Transferred a sales lead call
Customer:
________
Both spouses on the phone
Job#______
Most inbounds calls for the week!
Dates:________
Booked a maintenance call by offering it on your own
ex: SP Maint or HVAC Maint
Job#________
Booked a Water heater Install
Job#______
Booked a new customer
Job#_______
Customer has an accent
Job#______
Took payment over the phone
Job#_________
Cat or dog in background
Job#_______
Most inbound calls for the day
Date:______