Transferred a sales lead call Customer: ________ Customer tried to DIY it then calls us Job#_______ Most inbound calls for the day Date:______ Cat or dog in background Job#_______ Use a recurring service Job#_______ Both spouses on the phone Job#______ Booked a Water heater Install Job#______ Customer out of service area Phone# _________ Sell a HCC membership Job#________ Took payment over the phone Job#_________ Verify phone numbers & email on 2 customer accounts Job#'s _________ _________ Booked an EAC w/ a furn maint. Job#_______ Squeezed a customer into the schedule Job#________ Booked a Furnace Maint. call with 2+ units Job#__________ Booked a new customer Job#_______ Booked 2+ jobs in one call Job#______ Booked a commercial account Job#________ Received a verbal review from a customer Customer Name: ____________ Customer has an accent Job#______ Booked an estimate Job#_______ Most inbounds calls for the week! Dates:________ Assigned a first call to a tech Job#_______ Booked a maintenance call by offering it on your own ex: SP Maint or HVAC Maint Job#________ Used the customer's name 3x in one call Job#________ Transferred a sales lead call Customer: ________ Customer tried to DIY it then calls us Job#_______ Most inbound calls for the day Date:______ Cat or dog in background Job#_______ Use a recurring service Job#_______ Both spouses on the phone Job#______ Booked a Water heater Install Job#______ Customer out of service area Phone# _________ Sell a HCC membership Job#________ Took payment over the phone Job#_________ Verify phone numbers & email on 2 customer accounts Job#'s _________ _________ Booked an EAC w/ a furn maint. Job#_______ Squeezed a customer into the schedule Job#________ Booked a Furnace Maint. call with 2+ units Job#__________ Booked a new customer Job#_______ Booked 2+ jobs in one call Job#______ Booked a commercial account Job#________ Received a verbal review from a customer Customer Name: ____________ Customer has an accent Job#______ Booked an estimate Job#_______ Most inbounds calls for the week! Dates:________ Assigned a first call to a tech Job#_______ Booked a maintenance call by offering it on your own ex: SP Maint or HVAC Maint Job#________ Used the customer's name 3x in one call Job#________
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Transferred a sales lead call
Customer:
________
Customer tried to DIY it then calls us
Job#_______
Most inbound calls for the day
Date:______
Cat or dog in background
Job#_______
Use a recurring service
Job#_______
Both spouses on the phone
Job#______
Booked a Water heater Install
Job#______
Customer out of service area
Phone#
_________
Sell a HCC membership
Job#________
Took payment over the phone
Job#_________
Verify phone numbers & email on 2 customer accounts
Job#'s
_________
_________
Booked an EAC w/ a furn maint.
Job#_______
Squeezed a customer into the schedule
Job#________
Booked a Furnace Maint. call with 2+ units
Job#__________
Booked a new customer
Job#_______
Booked 2+ jobs in one call
Job#______
Booked a commercial account
Job#________
Received a verbal review from a customer
Customer Name:
____________
Customer has an accent
Job#______
Booked an estimate
Job#_______
Most inbounds calls for the week!
Dates:________
Assigned a first call to a tech
Job#_______
Booked a maintenance call by offering it on your own
ex: SP Maint or HVAC Maint
Job#________
Used the customer's name 3x in one call
Job#________