Received a verbal review from a customer Customer Name: ____________ Booked a Water heater Install Job#______ Most inbound calls for the day Date:______ Verify phone numbers & email on 2 customer accounts Job#'s _________ _________ Sell a HCC membership Job#________ Booked a Furnace Maint. call with 2+ units Job#__________ Customer has an accent Job#______ Booked an estimate Job#_______ Customer out of service area Phone# _________ Use a recurring service Job#_______ Both spouses on the phone Job#______ Customer tried to DIY it then calls us Job#_______ Took payment over the phone Job#_________ Most inbounds calls for the week! Dates:________ Assigned a first call to a tech Job#_______ Booked an EAC w/ a furn maint. Job#_______ Booked 2+ jobs in one call Job#______ Booked a new customer Job#_______ Used the customer's name 3x in one call Job#________ Booked a commercial account Job#________ Transferred a sales lead call Customer: ________ Squeezed a customer into the schedule Job#________ Cat or dog in background Job#_______ Booked a maintenance call by offering it on your own ex: SP Maint or HVAC Maint Job#________ Received a verbal review from a customer Customer Name: ____________ Booked a Water heater Install Job#______ Most inbound calls for the day Date:______ Verify phone numbers & email on 2 customer accounts Job#'s _________ _________ Sell a HCC membership Job#________ Booked a Furnace Maint. call with 2+ units Job#__________ Customer has an accent Job#______ Booked an estimate Job#_______ Customer out of service area Phone# _________ Use a recurring service Job#_______ Both spouses on the phone Job#______ Customer tried to DIY it then calls us Job#_______ Took payment over the phone Job#_________ Most inbounds calls for the week! Dates:________ Assigned a first call to a tech Job#_______ Booked an EAC w/ a furn maint. Job#_______ Booked 2+ jobs in one call Job#______ Booked a new customer Job#_______ Used the customer's name 3x in one call Job#________ Booked a commercial account Job#________ Transferred a sales lead call Customer: ________ Squeezed a customer into the schedule Job#________ Cat or dog in background Job#_______ Booked a maintenance call by offering it on your own ex: SP Maint or HVAC Maint Job#________
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Received a verbal review from a customer
Customer Name:
____________
Booked a Water heater Install
Job#______
Most inbound calls for the day
Date:______
Verify phone numbers & email on 2 customer accounts
Job#'s
_________
_________
Sell a HCC membership
Job#________
Booked a Furnace Maint. call with 2+ units
Job#__________
Customer has an accent
Job#______
Booked an estimate
Job#_______
Customer out of service area
Phone#
_________
Use a recurring service
Job#_______
Both spouses on the phone
Job#______
Customer tried to DIY it then calls us
Job#_______
Took payment over the phone
Job#_________
Most inbounds calls for the week!
Dates:________
Assigned a first call to a tech
Job#_______
Booked an EAC w/ a furn maint.
Job#_______
Booked 2+ jobs in one call
Job#______
Booked a new customer
Job#_______
Used the customer's name 3x in one call
Job#________
Booked a commercial account
Job#________
Transferred a sales lead call
Customer:
________
Squeezed a customer into the schedule
Job#________
Cat or dog in background
Job#_______
Booked a maintenance call by offering it on your own
ex: SP Maint or HVAC Maint
Job#________