Emailspecsheet tocustomerTestedorder inorder botItem enteredwas nolongeravaialbleEnteredan orderwith salespromoPut orderon/off aholdHad tofollow upwith anRMATeammembersays it'salmost XmasHad torestartyourlaptopAnsweredcxquestionusing OEMGotkicked outof phonesSentexpeditetoTregaskissHad a callto supportroboticitemAnsweredcx questionusing TechHubHad a callfor aMiller itemPricingissue onaccountTeammembersays it'salmost XmasTeammembertook afake pillHad Mistysquirrelon youCustomerknew theiraccountnumberChangedquantityon orderHad acomplaintaboutlead timeHad tosubmitcredit/debitformHelpedone of ourgunspecialistsPerformeda gunexchangeConfigurednew gunfor quoteAdded anitem to theexpeditelistTeammemberquoted"Friends"ManagedawarrantyreturnEmailspecsheet tocustomerTestedorder inorder botItem enteredwas nolongeravaialbleEnteredan orderwith salespromoPut orderon/off aholdHad tofollow upwith anRMATeammembersays it'salmost XmasHad torestartyourlaptopAnsweredcxquestionusing OEMGotkicked outof phonesSentexpeditetoTregaskissHad a callto supportroboticitemAnsweredcx questionusing TechHubHad a callfor aMiller itemPricingissue onaccountTeammembersays it'salmost XmasTeammembertook afake pillHad Mistysquirrelon youCustomerknew theiraccountnumberChangedquantityon orderHad acomplaintaboutlead timeHad tosubmitcredit/debitformHelpedone of ourgunspecialistsPerformeda gunexchangeConfigurednew gunfor quoteAdded anitem to theexpeditelistTeammemberquoted"Friends"Managedawarrantyreturn

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
I
3
N
4
I
5
O
6
B
7
G
8
O
9
G
10
B
11
B
12
G
13
O
14
I
15
G
16
B
17
G
18
N
19
G
20
I
21
O
22
I
23
I
24
B
25
N
26
B
27
O
28
N
  1. N-Email spec sheet to customer
  2. I-Tested order in order bot
  3. N-Item entered was no longer avaialble
  4. I-Entered an order with sales promo
  5. O-Put order on/off a hold
  6. B-Had to follow up with an RMA
  7. G-Team member says it's almost Xmas
  8. O-Had to restart your laptop
  9. G-Answered cx question using OEM
  10. B-Got kicked out of phones
  11. B-Sent expedite to Tregaskiss
  12. G-Had a call to support robotic item
  13. O-Answered cx question using Tech Hub
  14. I-Had a call for a Miller item
  15. G-Pricing issue on account
  16. B-Team member says it's almost Xmas
  17. G-Team member took a fake pill
  18. N-Had Misty squirrel on you
  19. G-Customer knew their account number
  20. I-Changed quantity on order
  21. O-Had a complaint about lead time
  22. I-Had to submit credit/debit form
  23. I-Helped one of our gun specialists
  24. B-Performed a gun exchange
  25. N-Configured new gun for quote
  26. B-Added an item to the expedite list
  27. O-Team member quoted "Friends"
  28. N-Managed a warranty return