Testedorder inorder botTeammembersays it'salmost XmasTeammemberquoted"Friends"Had a callto supportroboticitemHad tosubmitcredit/debitformTeammembertook afake pillPricingissue onaccountHad tofollow upwith anRMAHad acomplaintaboutlead timeAnsweredcx questionusing TechHubTeammembersays it'salmost XmasItem enteredwas nolongeravaialbleAdded anitem to theexpeditelistEmailspecsheet tocustomerHad a callfor aMiller itemHad Mistysquirrelon youPerformeda gunexchangeEnteredan orderwith salespromoCustomerknew theiraccountnumberConfigurednew gunfor quoteSentexpeditetoTregaskissPut orderon/off aholdHad torestartyourlaptopAnsweredcxquestionusing OEMHelpedone of ourgunspecialistsChangedquantityon orderManagedawarrantyreturnGotkicked outof phonesTestedorder inorder botTeammembersays it'salmost XmasTeammemberquoted"Friends"Had a callto supportroboticitemHad tosubmitcredit/debitformTeammembertook afake pillPricingissue onaccountHad tofollow upwith anRMAHad acomplaintaboutlead timeAnsweredcx questionusing TechHubTeammembersays it'salmost XmasItem enteredwas nolongeravaialbleAdded anitem to theexpeditelistEmailspecsheet tocustomerHad a callfor aMiller itemHad Mistysquirrelon youPerformeda gunexchangeEnteredan orderwith salespromoCustomerknew theiraccountnumberConfigurednew gunfor quoteSentexpeditetoTregaskissPut orderon/off aholdHad torestartyourlaptopAnsweredcxquestionusing OEMHelpedone of ourgunspecialistsChangedquantityon orderManagedawarrantyreturnGotkicked outof phones

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
O
4
G
5
I
6
G
7
G
8
B
9
O
10
O
11
G
12
N
13
B
14
N
15
I
16
N
17
B
18
I
19
G
20
N
21
B
22
O
23
O
24
G
25
I
26
I
27
N
28
B
  1. I-Tested order in order bot
  2. B-Team member says it's almost Xmas
  3. O-Team member quoted "Friends"
  4. G-Had a call to support robotic item
  5. I-Had to submit credit/debit form
  6. G-Team member took a fake pill
  7. G-Pricing issue on account
  8. B-Had to follow up with an RMA
  9. O-Had a complaint about lead time
  10. O-Answered cx question using Tech Hub
  11. G-Team member says it's almost Xmas
  12. N-Item entered was no longer avaialble
  13. B-Added an item to the expedite list
  14. N-Email spec sheet to customer
  15. I-Had a call for a Miller item
  16. N-Had Misty squirrel on you
  17. B-Performed a gun exchange
  18. I-Entered an order with sales promo
  19. G-Customer knew their account number
  20. N-Configured new gun for quote
  21. B-Sent expedite to Tregaskiss
  22. O-Put order on/off a hold
  23. O-Had to restart your laptop
  24. G-Answered cx question using OEM
  25. I-Helped one of our gun specialists
  26. I-Changed quantity on order
  27. N-Managed a warranty return
  28. B-Got kicked out of phones