Put orderon/off aholdManagedawarrantyreturnSentexpeditetoTregaskissCustomerknew theiraccountnumberItem enteredwas nolongeravaialbleTeammembersays it'salmost XmasEmailspecsheet tocustomerTeammembertook afake pillTestedorder inorder botAnsweredcxquestionusing OEMHad torestartyourlaptopChangedquantityon orderHad Mistysquirrelon youHelpedone of ourgunspecialistsHad tofollow upwith anRMAHad a callfor aMiller itemAdded anitem to theexpeditelistTeammembersays it'salmost XmasTeammemberquoted"Friends"Had tosubmitcredit/debitformGotkicked outof phonesPerformeda gunexchangeAnsweredcx questionusing TechHubPricingissue onaccountEnteredan orderwith salespromoConfigurednew gunfor quoteHad a callto supportroboticitemHad acomplaintaboutlead timePut orderon/off aholdManagedawarrantyreturnSentexpeditetoTregaskissCustomerknew theiraccountnumberItem enteredwas nolongeravaialbleTeammembersays it'salmost XmasEmailspecsheet tocustomerTeammembertook afake pillTestedorder inorder botAnsweredcxquestionusing OEMHad torestartyourlaptopChangedquantityon orderHad Mistysquirrelon youHelpedone of ourgunspecialistsHad tofollow upwith anRMAHad a callfor aMiller itemAdded anitem to theexpeditelistTeammembersays it'salmost XmasTeammemberquoted"Friends"Had tosubmitcredit/debitformGotkicked outof phonesPerformeda gunexchangeAnsweredcx questionusing TechHubPricingissue onaccountEnteredan orderwith salespromoConfigurednew gunfor quoteHad a callto supportroboticitemHad acomplaintaboutlead time

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
N
3
B
4
G
5
N
6
G
7
N
8
G
9
I
10
G
11
O
12
I
13
N
14
I
15
B
16
I
17
B
18
B
19
O
20
I
21
B
22
B
23
O
24
G
25
I
26
N
27
G
28
O
  1. O-Put order on/off a hold
  2. N-Managed a warranty return
  3. B-Sent expedite to Tregaskiss
  4. G-Customer knew their account number
  5. N-Item entered was no longer avaialble
  6. G-Team member says it's almost Xmas
  7. N-Email spec sheet to customer
  8. G-Team member took a fake pill
  9. I-Tested order in order bot
  10. G-Answered cx question using OEM
  11. O-Had to restart your laptop
  12. I-Changed quantity on order
  13. N-Had Misty squirrel on you
  14. I-Helped one of our gun specialists
  15. B-Had to follow up with an RMA
  16. I-Had a call for a Miller item
  17. B-Added an item to the expedite list
  18. B-Team member says it's almost Xmas
  19. O-Team member quoted "Friends"
  20. I-Had to submit credit/debit form
  21. B-Got kicked out of phones
  22. B-Performed a gun exchange
  23. O-Answered cx question using Tech Hub
  24. G-Pricing issue on account
  25. I-Entered an order with sales promo
  26. N-Configured new gun for quote
  27. G-Had a call to support robotic item
  28. O-Had a complaint about lead time