Changedquantityon orderHad Mistysquirrelon youHad tosubmitcredit/debitformConfigurednew gunfor quoteGotkicked outof phonesHad a callto supportroboticitemCustomerknew theiraccountnumberTeammembertook afake pillManagedawarrantyreturnTeammembersays it'salmost XmasTeammembersays it'salmost XmasHad a callfor aMiller itemPricingissue onaccountTestedorder inorder botSentexpeditetoTregaskissTeammemberquoted"Friends"Performeda gunexchangeItem enteredwas nolongeravaialbleAnsweredcxquestionusing OEMEnteredan orderwith salespromoPut orderon/off aholdEmailspecsheet tocustomerHad torestartyourlaptopAdded anitem to theexpeditelistHelpedone of ourgunspecialistsHad acomplaintaboutlead timeHad tofollow upwith anRMAAnsweredcx questionusing TechHubChangedquantityon orderHad Mistysquirrelon youHad tosubmitcredit/debitformConfigurednew gunfor quoteGotkicked outof phonesHad a callto supportroboticitemCustomerknew theiraccountnumberTeammembertook afake pillManagedawarrantyreturnTeammembersays it'salmost XmasTeammembersays it'salmost XmasHad a callfor aMiller itemPricingissue onaccountTestedorder inorder botSentexpeditetoTregaskissTeammemberquoted"Friends"Performeda gunexchangeItem enteredwas nolongeravaialbleAnsweredcxquestionusing OEMEnteredan orderwith salespromoPut orderon/off aholdEmailspecsheet tocustomerHad torestartyourlaptopAdded anitem to theexpeditelistHelpedone of ourgunspecialistsHad acomplaintaboutlead timeHad tofollow upwith anRMAAnsweredcx questionusing TechHub

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
N
3
I
4
N
5
B
6
G
7
G
8
G
9
N
10
G
11
B
12
I
13
G
14
I
15
B
16
O
17
B
18
N
19
G
20
I
21
O
22
N
23
O
24
B
25
I
26
O
27
B
28
O
  1. I-Changed quantity on order
  2. N-Had Misty squirrel on you
  3. I-Had to submit credit/debit form
  4. N-Configured new gun for quote
  5. B-Got kicked out of phones
  6. G-Had a call to support robotic item
  7. G-Customer knew their account number
  8. G-Team member took a fake pill
  9. N-Managed a warranty return
  10. G-Team member says it's almost Xmas
  11. B-Team member says it's almost Xmas
  12. I-Had a call for a Miller item
  13. G-Pricing issue on account
  14. I-Tested order in order bot
  15. B-Sent expedite to Tregaskiss
  16. O-Team member quoted "Friends"
  17. B-Performed a gun exchange
  18. N-Item entered was no longer avaialble
  19. G-Answered cx question using OEM
  20. I-Entered an order with sales promo
  21. O-Put order on/off a hold
  22. N-Email spec sheet to customer
  23. O-Had to restart your laptop
  24. B-Added an item to the expedite list
  25. I-Helped one of our gun specialists
  26. O-Had a complaint about lead time
  27. B-Had to follow up with an RMA
  28. O-Answered cx question using Tech Hub