Teammemberquoted"Friends"Added anitem to theexpeditelistHad torestartyourlaptopConfigurednew gunfor quoteHad tofollow upwith anRMAHad a callfor aMiller itemTeammembertook afake pillTeammembersays it'salmost XmasManagedawarrantyreturnHad tosubmitcredit/debitformEnteredan orderwith salespromoSentexpeditetoTregaskissTestedorder inorder botPricingissue onaccountPut orderon/off aholdTeammembersays it'salmost XmasChangedquantityon orderEmailspecsheet tocustomerPerformeda gunexchangeHad Mistysquirrelon youHelpedone of ourgunspecialistsItem enteredwas nolongeravaialbleCustomerknew theiraccountnumberHad a callto supportroboticitemHad acomplaintaboutlead timeAnsweredcxquestionusing OEMAnsweredcx questionusing TechHubGotkicked outof phonesTeammemberquoted"Friends"Added anitem to theexpeditelistHad torestartyourlaptopConfigurednew gunfor quoteHad tofollow upwith anRMAHad a callfor aMiller itemTeammembertook afake pillTeammembersays it'salmost XmasManagedawarrantyreturnHad tosubmitcredit/debitformEnteredan orderwith salespromoSentexpeditetoTregaskissTestedorder inorder botPricingissue onaccountPut orderon/off aholdTeammembersays it'salmost XmasChangedquantityon orderEmailspecsheet tocustomerPerformeda gunexchangeHad Mistysquirrelon youHelpedone of ourgunspecialistsItem enteredwas nolongeravaialbleCustomerknew theiraccountnumberHad a callto supportroboticitemHad acomplaintaboutlead timeAnsweredcxquestionusing OEMAnsweredcx questionusing TechHubGotkicked outof phones

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
O
4
N
5
B
6
I
7
G
8
G
9
N
10
I
11
I
12
B
13
I
14
G
15
O
16
B
17
I
18
N
19
B
20
N
21
I
22
N
23
G
24
G
25
O
26
G
27
O
28
B
  1. O-Team member quoted "Friends"
  2. B-Added an item to the expedite list
  3. O-Had to restart your laptop
  4. N-Configured new gun for quote
  5. B-Had to follow up with an RMA
  6. I-Had a call for a Miller item
  7. G-Team member took a fake pill
  8. G-Team member says it's almost Xmas
  9. N-Managed a warranty return
  10. I-Had to submit credit/debit form
  11. I-Entered an order with sales promo
  12. B-Sent expedite to Tregaskiss
  13. I-Tested order in order bot
  14. G-Pricing issue on account
  15. O-Put order on/off a hold
  16. B-Team member says it's almost Xmas
  17. I-Changed quantity on order
  18. N-Email spec sheet to customer
  19. B-Performed a gun exchange
  20. N-Had Misty squirrel on you
  21. I-Helped one of our gun specialists
  22. N-Item entered was no longer avaialble
  23. G-Customer knew their account number
  24. G-Had a call to support robotic item
  25. O-Had a complaint about lead time
  26. G-Answered cx question using OEM
  27. O-Answered cx question using Tech Hub
  28. B-Got kicked out of phones