Had torestartyourlaptopTeammembersays it'salmost XmasCustomerknew theiraccountnumberConfigurednew gunfor quoteAdded anitem to theexpeditelistAnsweredcxquestionusing OEMHad Mistysquirrelon youTeammemberquoted"Friends"Changedquantityon orderTeammembertook afake pillEmailspecsheet tocustomerPerformeda gunexchangeTeammembersays it'salmost XmasItem enteredwas nolongeravaialbleHad a callto supportroboticitemSentexpeditetoTregaskissHelpedone of ourgunspecialistsTestedorder inorder botHad tosubmitcredit/debitformGotkicked outof phonesAnsweredcx questionusing TechHubHad a callfor aMiller itemEnteredan orderwith salespromoPricingissue onaccountManagedawarrantyreturnHad acomplaintaboutlead timePut orderon/off aholdHad tofollow upwith anRMAHad torestartyourlaptopTeammembersays it'salmost XmasCustomerknew theiraccountnumberConfigurednew gunfor quoteAdded anitem to theexpeditelistAnsweredcxquestionusing OEMHad Mistysquirrelon youTeammemberquoted"Friends"Changedquantityon orderTeammembertook afake pillEmailspecsheet tocustomerPerformeda gunexchangeTeammembersays it'salmost XmasItem enteredwas nolongeravaialbleHad a callto supportroboticitemSentexpeditetoTregaskissHelpedone of ourgunspecialistsTestedorder inorder botHad tosubmitcredit/debitformGotkicked outof phonesAnsweredcx questionusing TechHubHad a callfor aMiller itemEnteredan orderwith salespromoPricingissue onaccountManagedawarrantyreturnHad acomplaintaboutlead timePut orderon/off aholdHad tofollow upwith anRMA

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
G
4
N
5
B
6
G
7
N
8
O
9
I
10
G
11
N
12
B
13
G
14
N
15
G
16
B
17
I
18
I
19
I
20
B
21
O
22
I
23
I
24
G
25
N
26
O
27
O
28
B
  1. O-Had to restart your laptop
  2. B-Team member says it's almost Xmas
  3. G-Customer knew their account number
  4. N-Configured new gun for quote
  5. B-Added an item to the expedite list
  6. G-Answered cx question using OEM
  7. N-Had Misty squirrel on you
  8. O-Team member quoted "Friends"
  9. I-Changed quantity on order
  10. G-Team member took a fake pill
  11. N-Email spec sheet to customer
  12. B-Performed a gun exchange
  13. G-Team member says it's almost Xmas
  14. N-Item entered was no longer avaialble
  15. G-Had a call to support robotic item
  16. B-Sent expedite to Tregaskiss
  17. I-Helped one of our gun specialists
  18. I-Tested order in order bot
  19. I-Had to submit credit/debit form
  20. B-Got kicked out of phones
  21. O-Answered cx question using Tech Hub
  22. I-Had a call for a Miller item
  23. I-Entered an order with sales promo
  24. G-Pricing issue on account
  25. N-Managed a warranty return
  26. O-Had a complaint about lead time
  27. O-Put order on/off a hold
  28. B-Had to follow up with an RMA