Pricingissue onaccountTeammemberquoted"Friends"Customerknew theiraccountnumberItem enteredwas nolongeravaialbleHad a callfor aMiller itemHad torestartyourlaptopAdded anitem to theexpeditelistManagedawarrantyreturnTestedorder inorder botEnteredan orderwith salespromoPerformeda gunexchangeTeammembersays it'salmost XmasHad a callto supportroboticitemChangedquantityon orderHad tosubmitcredit/debitformHad tofollow upwith anRMAConfigurednew gunfor quoteSentexpeditetoTregaskissAnsweredcxquestionusing OEMTeammembertook afake pillHad acomplaintaboutlead timeHelpedone of ourgunspecialistsEmailspecsheet tocustomerHad Mistysquirrelon youPut orderon/off aholdGotkicked outof phonesAnsweredcx questionusing TechHubTeammembersays it'salmost XmasPricingissue onaccountTeammemberquoted"Friends"Customerknew theiraccountnumberItem enteredwas nolongeravaialbleHad a callfor aMiller itemHad torestartyourlaptopAdded anitem to theexpeditelistManagedawarrantyreturnTestedorder inorder botEnteredan orderwith salespromoPerformeda gunexchangeTeammembersays it'salmost XmasHad a callto supportroboticitemChangedquantityon orderHad tosubmitcredit/debitformHad tofollow upwith anRMAConfigurednew gunfor quoteSentexpeditetoTregaskissAnsweredcxquestionusing OEMTeammembertook afake pillHad acomplaintaboutlead timeHelpedone of ourgunspecialistsEmailspecsheet tocustomerHad Mistysquirrelon youPut orderon/off aholdGotkicked outof phonesAnsweredcx questionusing TechHubTeammembersays it'salmost Xmas

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
G
4
N
5
I
6
O
7
B
8
N
9
I
10
I
11
B
12
G
13
G
14
I
15
I
16
B
17
N
18
B
19
G
20
G
21
O
22
I
23
N
24
N
25
O
26
B
27
O
28
B
  1. G-Pricing issue on account
  2. O-Team member quoted "Friends"
  3. G-Customer knew their account number
  4. N-Item entered was no longer avaialble
  5. I-Had a call for a Miller item
  6. O-Had to restart your laptop
  7. B-Added an item to the expedite list
  8. N-Managed a warranty return
  9. I-Tested order in order bot
  10. I-Entered an order with sales promo
  11. B-Performed a gun exchange
  12. G-Team member says it's almost Xmas
  13. G-Had a call to support robotic item
  14. I-Changed quantity on order
  15. I-Had to submit credit/debit form
  16. B-Had to follow up with an RMA
  17. N-Configured new gun for quote
  18. B-Sent expedite to Tregaskiss
  19. G-Answered cx question using OEM
  20. G-Team member took a fake pill
  21. O-Had a complaint about lead time
  22. I-Helped one of our gun specialists
  23. N-Email spec sheet to customer
  24. N-Had Misty squirrel on you
  25. O-Put order on/off a hold
  26. B-Got kicked out of phones
  27. O-Answered cx question using Tech Hub
  28. B-Team member says it's almost Xmas