Customermissesappointment.Comes in at4:30pm orlater wantingquotes."What is thedifference inprice betweenfull coverageand liability?"Customerovershared/gotpersonal.Customercomes intothe officetwice in oneweek.Calls toreplacevehicle."I havea quickquestion"Why didmyinsurancego up?"CallsWrongOfficeCustomertalks overyou."Whoa Ithoughtsomeone wasstanding there."Jake in thecorner.Expectsyou toknow theirname.Insists ontalking toonly oneperson.Comes intothe office orcalls before9:00am."I will have toask mywife/husband."OdometerReading"I don't wantsomethingtrackingme!"Customercalls you butthen tellsyou to wait asecond.it will onlytake a fewminutes.""I can getit cheaperwith !""Myneighborsgot a newroof!""My has anicer carand paysless."ID CardRequestCalls to letyou knowpaymentwill be late.Complainsabout ratebut it wentdown.Customermissesappointment."I’m on abudget/can'tafford it."GlassClaimCalls 3 timesin a row butdoesn't leavea voice mail.Calls to letyou knowpaymentwill be late.Calls you byagentsname/wrongname.Customermissesappointment.Comes in at4:30pm orlater wantingquotes."What is thedifference inprice betweenfull coverageand liability?"Customerovershared/gotpersonal.Customercomes intothe officetwice in oneweek.Calls toreplacevehicle."I havea quickquestion"Why didmyinsurancego up?"CallsWrongOfficeCustomertalks overyou."Whoa Ithoughtsomeone wasstanding there."Jake in thecorner.Expectsyou toknow theirname.Insists ontalking toonly oneperson.Comes intothe office orcalls before9:00am."I will have toask mywife/husband."OdometerReading"I don't wantsomethingtrackingme!"Customercalls you butthen tellsyou to wait asecond.it will onlytake a fewminutes.""I can getit cheaperwith !""Myneighborsgot a newroof!""My has anicer carand paysless."ID CardRequestCalls to letyou knowpaymentwill be late.Complainsabout ratebut it wentdown.Customermissesappointment."I’m on abudget/can'tafford it."GlassClaimCalls 3 timesin a row butdoesn't leavea voice mail.Calls to letyou knowpaymentwill be late.Calls you byagentsname/wrongname.

Bullshit Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
I
4
O
5
B
6
N
7
I
8
G
9
I
10
I
11
I
12
B
13
G
14
N
15
I
16
G
17
B
18
O
19
N
20
G
21
N
22
B
23
N
24
N
25
O
26
B
27
G
28
G
29
O
30
B
31
O
  1. O-Customer misses appointment.
  2. B-Comes in at 4:30pm or later wanting quotes.
  3. I-"What is the difference in price between full coverage and liability?"
  4. O-Customer overshared/got personal.
  5. B-Customer comes into the office twice in one week.
  6. N-Calls to replace vehicle.
  7. I-"I have a quick question
  8. G-"Why did my insurance go up?"
  9. I-Calls Wrong Office
  10. I-Customer talks over you.
  11. I-"Whoa I thought someone was standing there." Jake in the corner.
  12. B-Expects you to know their name.
  13. G-Insists on talking to only one person.
  14. N-Comes into the office or calls before 9:00am.
  15. I-"I will have to ask my wife/husband."
  16. G-Odometer Reading
  17. B-"I don't want something tracking me!"
  18. O-Customer calls you but then tells you to wait a second.
  19. N-it will only take a few minutes."
  20. G-"I can get it cheaper with !"
  21. N-"My neighbors got a new roof!"
  22. B-"My has a nicer car and pays less."
  23. N-ID Card Request
  24. N-Calls to let you know payment will be late.
  25. O-Complains about rate but it went down.
  26. B-Customer misses appointment.
  27. G-"I’m on a budget/can't afford it."
  28. G-Glass Claim
  29. O-Calls 3 times in a row but doesn't leave a voice mail.
  30. B-Calls to let you know payment will be late.
  31. O-Calls you by agents name/wrong name.