Caller w/ broker on the line Tape pull Fraud call – Escalation only Loan that allows partial payments De- escalation Death notification Contribution increase of 1% Hardship for college expenses MRD Kudos call Change of address to PO BOX Internal Rollover RIS transfer Exchange Loan Re- Amortization Non- Spanish language line call HSA transfer Out of country callers Balance of $1 Million or more Guidance transfer SPS transfer Ppt. older than 80 years old Re Balance Password reset Caller w/ broker on the line Tape pull Fraud call – Escalation only Loan that allows partial payments De- escalation Death notification Contribution increase of 1% Hardship for college expenses MRD Kudos call Change of address to PO BOX Internal Rollover RIS transfer Exchange Loan Re- Amortization Non- Spanish language line call HSA transfer Out of country callers Balance of $1 Million or more Guidance transfer SPS transfer Ppt. older than 80 years old Re Balance Password reset
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Caller w/ broker on the line
Tape pull
Fraud call – Escalation only
Loan that allows partial payments
De-escalation
Death notification
Contribution increase of 1%
Hardship for college expenses
MRD
Kudos call
Change of address to PO BOX
Internal Rollover
RIS transfer
Exchange
Loan Re-Amortization
Non- Spanish language line call
HSA transfer
Out of country callers
Balance of $1 Million or more
Guidance transfer
SPS transfer
Ppt. older than 80 years old
Re Balance
Password reset