Contribution increase of 1% Re Balance Tape pull Internal Rollover Hardship for college expenses Guidance transfer Balance of $1 Million or more Death notification Ppt. older than 80 years old Loan Re- Amortization Caller w/ broker on the line SPS transfer MRD Loan that allows partial payments HSA transfer Password reset Change of address to PO BOX Fraud call – Escalation only RIS transfer Out of country callers Kudos call Exchange Non- Spanish language line call De- escalation Contribution increase of 1% Re Balance Tape pull Internal Rollover Hardship for college expenses Guidance transfer Balance of $1 Million or more Death notification Ppt. older than 80 years old Loan Re- Amortization Caller w/ broker on the line SPS transfer MRD Loan that allows partial payments HSA transfer Password reset Change of address to PO BOX Fraud call – Escalation only RIS transfer Out of country callers Kudos call Exchange Non- Spanish language line call De- escalation
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Contribution increase of 1%
Re Balance
Tape pull
Internal Rollover
Hardship for college expenses
Guidance transfer
Balance of $1 Million or more
Death notification
Ppt. older than 80 years old
Loan Re-Amortization
Caller w/ broker on the line
SPS transfer
MRD
Loan that allows partial payments
HSA transfer
Password reset
Change of address to PO BOX
Fraud call – Escalation only
RIS transfer
Out of country callers
Kudos call
Exchange
Non- Spanish language line call
De-escalation