Change of address to PO BOX Out of country callers Fraud call – Escalation only Loan Re- Amortization Tape pull SPS transfer MRD Loan that allows partial payments Caller w/ broker on the line Balance of $1 Million or more HSA transfer Ppt. older than 80 years old Contribution increase of 1% Non- Spanish language line call RIS transfer Death notification Hardship for college expenses Password reset Guidance transfer Re Balance Exchange De- escalation Kudos call Internal Rollover Change of address to PO BOX Out of country callers Fraud call – Escalation only Loan Re- Amortization Tape pull SPS transfer MRD Loan that allows partial payments Caller w/ broker on the line Balance of $1 Million or more HSA transfer Ppt. older than 80 years old Contribution increase of 1% Non- Spanish language line call RIS transfer Death notification Hardship for college expenses Password reset Guidance transfer Re Balance Exchange De- escalation Kudos call Internal Rollover
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Change of address to PO BOX
Out of country callers
Fraud call – Escalation only
Loan Re-Amortization
Tape pull
SPS transfer
MRD
Loan that allows partial payments
Caller w/ broker on the line
Balance of $1 Million or more
HSA transfer
Ppt. older than 80 years old
Contribution increase of 1%
Non- Spanish language line call
RIS transfer
Death notification
Hardship for college expenses
Password reset
Guidance transfer
Re Balance
Exchange
De-escalation
Kudos call
Internal Rollover