GooglereviewListen topricecomplaintHelpcustomerwith a claimsituationComplimenta customerCleanyour workareaGetreferralAsk forreviewCustomerthreatensto leaveSet apptfor revieww HaleyCorrectedphone #or email inECRMSet apptfor revieww HaleyGethungup onAsk forreferralGetgooglereviewAsk forgooglereviewAsk customeris we'vemissed anyATV/UTVETC.Customermakes a"JakeJoke"Ask customerif they areworking onretirementplanningLeave 5voicemails10no’sCustomerthreatensto leaveSend clienthandwrittennoteGetgooglereviewGo theextramileGooglereviewListen topricecomplaintHelpcustomerwith a claimsituationComplimenta customerCleanyour workareaGetreferralAsk forreviewCustomerthreatensto leaveSet apptfor revieww HaleyCorrectedphone #or email inECRMSet apptfor revieww HaleyGethungup onAsk forreferralGetgooglereviewAsk forgooglereviewAsk customeris we'vemissed anyATV/UTVETC.Customermakes a"JakeJoke"Ask customerif they areworking onretirementplanningLeave 5voicemails10no’sCustomerthreatensto leaveSend clienthandwrittennoteGetgooglereviewGo theextramile

HRSF - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
B
3
N
4
B
5
O
6
I
7
G
8
I
9
N
10
B
11
I
12
N
13
I
14
O
15
B
16
N
17
G
18
O
19
G
20
O
21
O
22
I
23
G
24
G
  1. B-Google review
  2. B-Listen to price complaint
  3. N-Help customer with a claim situation
  4. B-Compliment a customer
  5. O-Clean your work area
  6. I-Get referral
  7. G-Ask for review
  8. I-Customer threatens to leave
  9. N-Set appt for review w Haley
  10. B-Corrected phone # or email in ECRM
  11. I-Set appt for review w Haley
  12. N-Get hung up on
  13. I-Ask for referral
  14. O-Get google review
  15. B-Ask for google review
  16. N-Ask customer is we've missed any ATV/UTV ETC.
  17. G-Customer makes a "Jake Joke"
  18. O-Ask customer if they are working on retirement planning
  19. G-Leave 5 voicemails
  20. O-10 no’s
  21. O-Customer threatens to leave
  22. I-Send client handwritten note
  23. G-Get google review
  24. G-Go the extra mile