GooglereviewCustomerthreatensto leaveAsk forgooglereviewGetgooglereviewComplimenta customerCustomerthreatensto leaveHelpcustomerwith a claimsituationCorrectedphone #or email inECRMSend clienthandwrittennoteCustomermakes a"JakeJoke"Ask forreferralAsk customerif they areworking onretirementplanningGethungup onLeave 5voicemailsAsk forreviewSet apptfor revieww HaleyGo theextramileListen topricecomplaintSet apptfor revieww Haley10no’sGetgooglereviewGetreferralCleanyour workareaAsk customeris we'vemissed anyATV/UTVETC.GooglereviewCustomerthreatensto leaveAsk forgooglereviewGetgooglereviewComplimenta customerCustomerthreatensto leaveHelpcustomerwith a claimsituationCorrectedphone #or email inECRMSend clienthandwrittennoteCustomermakes a"JakeJoke"Ask forreferralAsk customerif they areworking onretirementplanningGethungup onLeave 5voicemailsAsk forreviewSet apptfor revieww HaleyGo theextramileListen topricecomplaintSet apptfor revieww Haley10no’sGetgooglereviewGetreferralCleanyour workareaAsk customeris we'vemissed anyATV/UTVETC.

HRSF - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
I
3
B
4
G
5
B
6
O
7
N
8
B
9
I
10
G
11
I
12
O
13
N
14
G
15
G
16
I
17
G
18
B
19
N
20
O
21
O
22
I
23
O
24
N
  1. B-Google review
  2. I-Customer threatens to leave
  3. B-Ask for google review
  4. G-Get google review
  5. B-Compliment a customer
  6. O-Customer threatens to leave
  7. N-Help customer with a claim situation
  8. B-Corrected phone # or email in ECRM
  9. I-Send client handwritten note
  10. G-Customer makes a "Jake Joke"
  11. I-Ask for referral
  12. O-Ask customer if they are working on retirement planning
  13. N-Get hung up on
  14. G-Leave 5 voicemails
  15. G-Ask for review
  16. I-Set appt for review w Haley
  17. G-Go the extra mile
  18. B-Listen to price complaint
  19. N-Set appt for review w Haley
  20. O-10 no’s
  21. O-Get google review
  22. I-Get referral
  23. O-Clean your work area
  24. N-Ask customer is we've missed any ATV/UTV ETC.