Set apptfor revieww HaleyGethungup onCustomermakes a"JakeJoke"Send clienthandwrittennoteLeave 5voicemailsGetreferralGooglereviewAsk forgooglereviewListen topricecomplaintCustomerthreatensto leaveCleanyour workareaGetgooglereviewGo theextramileAsk forreviewSet apptfor revieww HaleyGetgooglereview10no’sComplimenta customerHelpcustomerwith a claimsituationCustomerthreatensto leaveAsk forreferralAsk customerif they areworking onretirementplanningAsk customeris we'vemissed anyATV/UTVETC.Correctedphone #or email inECRMSet apptfor revieww HaleyGethungup onCustomermakes a"JakeJoke"Send clienthandwrittennoteLeave 5voicemailsGetreferralGooglereviewAsk forgooglereviewListen topricecomplaintCustomerthreatensto leaveCleanyour workareaGetgooglereviewGo theextramileAsk forreviewSet apptfor revieww HaleyGetgooglereview10no’sComplimenta customerHelpcustomerwith a claimsituationCustomerthreatensto leaveAsk forreferralAsk customerif they areworking onretirementplanningAsk customeris we'vemissed anyATV/UTVETC.Correctedphone #or email inECRM

HRSF - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
N
3
G
4
I
5
G
6
I
7
B
8
B
9
B
10
O
11
O
12
O
13
G
14
G
15
I
16
G
17
O
18
B
19
N
20
I
21
I
22
O
23
N
24
B
  1. N-Set appt for review w Haley
  2. N-Get hung up on
  3. G-Customer makes a "Jake Joke"
  4. I-Send client handwritten note
  5. G-Leave 5 voicemails
  6. I-Get referral
  7. B-Google review
  8. B-Ask for google review
  9. B-Listen to price complaint
  10. O-Customer threatens to leave
  11. O-Clean your work area
  12. O-Get google review
  13. G-Go the extra mile
  14. G-Ask for review
  15. I-Set appt for review w Haley
  16. G-Get google review
  17. O-10 no’s
  18. B-Compliment a customer
  19. N-Help customer with a claim situation
  20. I-Customer threatens to leave
  21. I-Ask for referral
  22. O-Ask customer if they are working on retirement planning
  23. N-Ask customer is we've missed any ATV/UTV ETC.
  24. B-Corrected phone # or email in ECRM