Cleanyour workareaListen topricecomplaintSet apptfor revieww HaleyGetgooglereviewAsk forgooglereviewCustomerthreatensto leaveComplimenta customerAsk customeris we'vemissed anyATV/UTVETC.GetreferralGethungup onAsk forreferralCustomermakes a"JakeJoke"GooglereviewAsk customerif they areworking onretirementplanningSet apptfor revieww HaleyGo theextramile10no’sCorrectedphone #or email inECRMGetgooglereviewHelpcustomerwith a claimsituationSend clienthandwrittennoteCustomerthreatensto leaveLeave 5voicemailsAsk forreviewCleanyour workareaListen topricecomplaintSet apptfor revieww HaleyGetgooglereviewAsk forgooglereviewCustomerthreatensto leaveComplimenta customerAsk customeris we'vemissed anyATV/UTVETC.GetreferralGethungup onAsk forreferralCustomermakes a"JakeJoke"GooglereviewAsk customerif they areworking onretirementplanningSet apptfor revieww HaleyGo theextramile10no’sCorrectedphone #or email inECRMGetgooglereviewHelpcustomerwith a claimsituationSend clienthandwrittennoteCustomerthreatensto leaveLeave 5voicemailsAsk forreview

HRSF - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
N
4
O
5
B
6
I
7
B
8
N
9
I
10
N
11
I
12
G
13
B
14
O
15
I
16
G
17
O
18
B
19
G
20
N
21
I
22
O
23
G
24
G
  1. O-Clean your work area
  2. B-Listen to price complaint
  3. N-Set appt for review w Haley
  4. O-Get google review
  5. B-Ask for google review
  6. I-Customer threatens to leave
  7. B-Compliment a customer
  8. N-Ask customer is we've missed any ATV/UTV ETC.
  9. I-Get referral
  10. N-Get hung up on
  11. I-Ask for referral
  12. G-Customer makes a "Jake Joke"
  13. B-Google review
  14. O-Ask customer if they are working on retirement planning
  15. I-Set appt for review w Haley
  16. G-Go the extra mile
  17. O-10 no’s
  18. B-Corrected phone # or email in ECRM
  19. G-Get google review
  20. N-Help customer with a claim situation
  21. I-Send client handwritten note
  22. O-Customer threatens to leave
  23. G-Leave 5 voicemails
  24. G-Ask for review