Send clienthandwrittennoteCustomerthreatensto leaveAsk customerif they areworking onretirementplanningGethungup onGooglereviewSet apptfor revieww HaleyAsk forreferralGo theextramileListen topricecomplaintCleanyour workareaHelpcustomerwith a claimsituation10no’sAsk forgooglereviewSet apptfor revieww HaleyComplimenta customerLeave 5voicemailsCustomerthreatensto leaveGetgooglereviewCustomermakes a"JakeJoke"Correctedphone #or email inECRMAsk customeris we'vemissed anyATV/UTVETC.GetreferralAsk forreviewGetgooglereviewSend clienthandwrittennoteCustomerthreatensto leaveAsk customerif they areworking onretirementplanningGethungup onGooglereviewSet apptfor revieww HaleyAsk forreferralGo theextramileListen topricecomplaintCleanyour workareaHelpcustomerwith a claimsituation10no’sAsk forgooglereviewSet apptfor revieww HaleyComplimenta customerLeave 5voicemailsCustomerthreatensto leaveGetgooglereviewCustomermakes a"JakeJoke"Correctedphone #or email inECRMAsk customeris we'vemissed anyATV/UTVETC.GetreferralAsk forreviewGetgooglereview

HRSF - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
I
3
O
4
N
5
B
6
N
7
I
8
G
9
B
10
O
11
N
12
O
13
B
14
I
15
B
16
G
17
O
18
O
19
G
20
B
21
N
22
I
23
G
24
G
  1. I-Send client handwritten note
  2. I-Customer threatens to leave
  3. O-Ask customer if they are working on retirement planning
  4. N-Get hung up on
  5. B-Google review
  6. N-Set appt for review w Haley
  7. I-Ask for referral
  8. G-Go the extra mile
  9. B-Listen to price complaint
  10. O-Clean your work area
  11. N-Help customer with a claim situation
  12. O-10 no’s
  13. B-Ask for google review
  14. I-Set appt for review w Haley
  15. B-Compliment a customer
  16. G-Leave 5 voicemails
  17. O-Customer threatens to leave
  18. O-Get google review
  19. G-Customer makes a "Jake Joke"
  20. B-Corrected phone # or email in ECRM
  21. N-Ask customer is we've missed any ATV/UTV ETC.
  22. I-Get referral
  23. G-Ask for review
  24. G-Get google review