Customermakes a"JakeJoke"Leave 5voicemailsComplimenta customerListen topricecomplaintCustomerthreatensto leaveAsk forreferralSet apptfor revieww HaleySend clienthandwrittennoteAsk forgooglereviewHelpcustomerwith a claimsituationGooglereviewAsk customerif they areworking onretirementplanningSet apptfor revieww HaleyAsk customeris we'vemissed anyATV/UTVETC.GetgooglereviewGethungup onCleanyour workareaAsk forreviewGetreferral10no’sGo theextramileGetgooglereviewCorrectedphone #or email inECRMCustomerthreatensto leaveCustomermakes a"JakeJoke"Leave 5voicemailsComplimenta customerListen topricecomplaintCustomerthreatensto leaveAsk forreferralSet apptfor revieww HaleySend clienthandwrittennoteAsk forgooglereviewHelpcustomerwith a claimsituationGooglereviewAsk customerif they areworking onretirementplanningSet apptfor revieww HaleyAsk customeris we'vemissed anyATV/UTVETC.GetgooglereviewGethungup onCleanyour workareaAsk forreviewGetreferral10no’sGo theextramileGetgooglereviewCorrectedphone #or email inECRMCustomerthreatensto leave

HRSF - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
G
3
B
4
B
5
I
6
I
7
I
8
I
9
B
10
N
11
B
12
O
13
N
14
N
15
O
16
N
17
O
18
G
19
I
20
O
21
G
22
G
23
B
24
O
  1. G-Customer makes a "Jake Joke"
  2. G-Leave 5 voicemails
  3. B-Compliment a customer
  4. B-Listen to price complaint
  5. I-Customer threatens to leave
  6. I-Ask for referral
  7. I-Set appt for review w Haley
  8. I-Send client handwritten note
  9. B-Ask for google review
  10. N-Help customer with a claim situation
  11. B-Google review
  12. O-Ask customer if they are working on retirement planning
  13. N-Set appt for review w Haley
  14. N-Ask customer is we've missed any ATV/UTV ETC.
  15. O-Get google review
  16. N-Get hung up on
  17. O-Clean your work area
  18. G-Ask for review
  19. I-Get referral
  20. O-10 no’s
  21. G-Go the extra mile
  22. G-Get google review
  23. B-Corrected phone # or email in ECRM
  24. O-Customer threatens to leave