I understandhow concerningit can be havingyour carddeclinedThank youfor takingadvantage ofour 5% cashback bonusI know it can beworrisome seeinga purchase youdo not recognize,I’m happy to lookI would beupset if______ washappening tome tooThank you forwanting to addan authorizeduser to yourDiscoveraccountThank youfor making apayment onyouraccount!I'm sorryto hearyou lostyour cardThat'sexciting thatyou'll betraveling!Thank you forwanting to takeadvantage ofour balancetransfer offersI hope youhave anamazingday!I hear whatyou aresaying about(insertinquiry)What Ican dofor you isI'm sorry tohear youhad issueswith the IVRI can reassureyou that youraccount is ingreatstanding!Welcome tothe Discoverfamily!  I'd love tohelp youredeem yourrewardsNice to meetyou___, I cancertainlyinvestigate______ for youI know it can besurprisingseeing interestafter you paidoff your accountI understandyour frustrationwith yourpayment notshowing onyour accountWe want to makesure you can seeyour accountonline; I’ll behappy to look tosee what’s goingonYou've beenan amazingcustomerwith us since(insert year)We can absolutelygo over your cashoptions today, howmuch are youlooking to takeout?I can helpyou makea quickpaymentI know it’simportant tohave a creditline that worksbest for youI understandhow concerningit can be havingyour carddeclinedThank youfor takingadvantage ofour 5% cashback bonusI know it can beworrisome seeinga purchase youdo not recognize,I’m happy to lookI would beupset if______ washappening tome tooThank you forwanting to addan authorizeduser to yourDiscoveraccountThank youfor making apayment onyouraccount!I'm sorryto hearyou lostyour cardThat'sexciting thatyou'll betraveling!Thank you forwanting to takeadvantage ofour balancetransfer offersI hope youhave anamazingday!I hear whatyou aresaying about(insertinquiry)What Ican dofor you isI'm sorry tohear youhad issueswith the IVRI can reassureyou that youraccount is ingreatstanding!Welcome tothe Discoverfamily!  I'd love tohelp youredeem yourrewardsNice to meetyou___, I cancertainlyinvestigate______ for youI know it can besurprisingseeing interestafter you paidoff your accountI understandyour frustrationwith yourpayment notshowing onyour accountWe want to makesure you can seeyour accountonline; I’ll behappy to look tosee what’s goingonYou've beenan amazingcustomerwith us since(insert year)We can absolutelygo over your cashoptions today, howmuch are youlooking to takeout?I can helpyou makea quickpaymentI know it’simportant tohave a creditline that worksbest for you

Acknowledgement Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I understand how concerning it can be having your card declined
  2. Thank you for taking advantage of our 5% cash back bonus
  3. I know it can be worrisome seeing a purchase you do not recognize, I’m happy to look
  4. I would be upset if ______ was happening to me too
  5. Thank you for wanting to add an authorized user to your Discover account
  6. Thank you for making a payment on your account!
  7. I'm sorry to hear you lost your card
  8. That's exciting that you'll be traveling!
  9. Thank you for wanting to take advantage of our balance transfer offers
  10. I hope you have an amazing day!
  11. I hear what you are saying about (insert inquiry)
  12. What I can do for you is
  13. I'm sorry to hear you had issues with the IVR
  14. I can reassure you that your account is in great standing!
  15. Welcome to the Discover family!
  16. I'd love to help you redeem your rewards
  17. Nice to meet you___, I can certainly investigate ______ for you
  18. I know it can be surprising seeing interest after you paid off your account
  19. I understand your frustration with your payment not showing on your account
  20. We want to make sure you can see your account online; I’ll be happy to look to see what’s going on
  21. You've been an amazing customer with us since (insert year)
  22. We can absolutely go over your cash options today, how much are you looking to take out?
  23. I can help you make a quick payment
  24. I know it’s important to have a credit line that works best for you