Thank youfor takingadvantage ofour 5% cashback bonusThank you forwanting to takeadvantage ofour balancetransfer offersI'm sorry tohear youhad issueswith the IVRI'd love tohelp youredeem yourrewardsWhat Ican dofor you isI hope youhave anamazingday!I understandhow concerningit can be havingyour carddeclinedI'm sorryto hearyou lostyour cardI can helpyou makea quickpaymentNice to meetyou___, I cancertainlyinvestigate______ for youWe want to makesure you can seeyour accountonline; I’ll behappy to look tosee what’s goingonWelcome tothe Discoverfamily!  I would beupset if______ washappening tome tooI understandyour frustrationwith yourpayment notshowing onyour accountI know it’simportant tohave a creditline that worksbest for youI know it can besurprisingseeing interestafter you paidoff your accountI know it can beworrisome seeinga purchase youdo not recognize,I’m happy to lookThat'sexciting thatyou'll betraveling!We can absolutelygo over your cashoptions today, howmuch are youlooking to takeout?I can reassureyou that youraccount is ingreatstanding!You've beenan amazingcustomerwith us since(insert year)Thank youfor making apayment onyouraccount!Thank you forwanting to addan authorizeduser to yourDiscoveraccountI hear whatyou aresaying about(insertinquiry)Thank youfor takingadvantage ofour 5% cashback bonusThank you forwanting to takeadvantage ofour balancetransfer offersI'm sorry tohear youhad issueswith the IVRI'd love tohelp youredeem yourrewardsWhat Ican dofor you isI hope youhave anamazingday!I understandhow concerningit can be havingyour carddeclinedI'm sorryto hearyou lostyour cardI can helpyou makea quickpaymentNice to meetyou___, I cancertainlyinvestigate______ for youWe want to makesure you can seeyour accountonline; I’ll behappy to look tosee what’s goingonWelcome tothe Discoverfamily!  I would beupset if______ washappening tome tooI understandyour frustrationwith yourpayment notshowing onyour accountI know it’simportant tohave a creditline that worksbest for youI know it can besurprisingseeing interestafter you paidoff your accountI know it can beworrisome seeinga purchase youdo not recognize,I’m happy to lookThat'sexciting thatyou'll betraveling!We can absolutelygo over your cashoptions today, howmuch are youlooking to takeout?I can reassureyou that youraccount is ingreatstanding!You've beenan amazingcustomerwith us since(insert year)Thank youfor making apayment onyouraccount!Thank you forwanting to addan authorizeduser to yourDiscoveraccountI hear whatyou aresaying about(insertinquiry)

Acknowledgement Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank you for taking advantage of our 5% cash back bonus
  2. Thank you for wanting to take advantage of our balance transfer offers
  3. I'm sorry to hear you had issues with the IVR
  4. I'd love to help you redeem your rewards
  5. What I can do for you is
  6. I hope you have an amazing day!
  7. I understand how concerning it can be having your card declined
  8. I'm sorry to hear you lost your card
  9. I can help you make a quick payment
  10. Nice to meet you___, I can certainly investigate ______ for you
  11. We want to make sure you can see your account online; I’ll be happy to look to see what’s going on
  12. Welcome to the Discover family!
  13. I would be upset if ______ was happening to me too
  14. I understand your frustration with your payment not showing on your account
  15. I know it’s important to have a credit line that works best for you
  16. I know it can be surprising seeing interest after you paid off your account
  17. I know it can be worrisome seeing a purchase you do not recognize, I’m happy to look
  18. That's exciting that you'll be traveling!
  19. We can absolutely go over your cash options today, how much are you looking to take out?
  20. I can reassure you that your account is in great standing!
  21. You've been an amazing customer with us since (insert year)
  22. Thank you for making a payment on your account!
  23. Thank you for wanting to add an authorized user to your Discover account
  24. I hear what you are saying about (insert inquiry)