Nice to meetyou___, I cancertainlyinvestigate______ for youWhat Ican dofor you isWelcome tothe Discoverfamily!  Thank youfor making apayment onyouraccount!I'm sorry tohear youhad issueswith the IVRI know it can besurprisingseeing interestafter you paidoff your accountWe want to makesure you can seeyour accountonline; I’ll behappy to look tosee what’s goingonThank you forwanting to takeadvantage ofour balancetransfer offersI understandhow concerningit can be havingyour carddeclinedYou've beenan amazingcustomerwith us since(insert year)I understandyour frustrationwith yourpayment notshowing onyour accountI know it can beworrisome seeinga purchase youdo not recognize,I’m happy to lookI'm sorryto hearyou lostyour cardI hope youhave anamazingday!I can reassureyou that youraccount is ingreatstanding!I hear whatyou aresaying about(insertinquiry)That'sexciting thatyou'll betraveling!Thank youfor takingadvantage ofour 5% cashback bonusWe can absolutelygo over your cashoptions today, howmuch are youlooking to takeout?Thank you forwanting to addan authorizeduser to yourDiscoveraccountI would beupset if______ washappening tome tooI know it’simportant tohave a creditline that worksbest for youI can helpyou makea quickpaymentI'd love tohelp youredeem yourrewardsNice to meetyou___, I cancertainlyinvestigate______ for youWhat Ican dofor you isWelcome tothe Discoverfamily!  Thank youfor making apayment onyouraccount!I'm sorry tohear youhad issueswith the IVRI know it can besurprisingseeing interestafter you paidoff your accountWe want to makesure you can seeyour accountonline; I’ll behappy to look tosee what’s goingonThank you forwanting to takeadvantage ofour balancetransfer offersI understandhow concerningit can be havingyour carddeclinedYou've beenan amazingcustomerwith us since(insert year)I understandyour frustrationwith yourpayment notshowing onyour accountI know it can beworrisome seeinga purchase youdo not recognize,I’m happy to lookI'm sorryto hearyou lostyour cardI hope youhave anamazingday!I can reassureyou that youraccount is ingreatstanding!I hear whatyou aresaying about(insertinquiry)That'sexciting thatyou'll betraveling!Thank youfor takingadvantage ofour 5% cashback bonusWe can absolutelygo over your cashoptions today, howmuch are youlooking to takeout?Thank you forwanting to addan authorizeduser to yourDiscoveraccountI would beupset if______ washappening tome tooI know it’simportant tohave a creditline that worksbest for youI can helpyou makea quickpaymentI'd love tohelp youredeem yourrewards

Acknowledgement Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Nice to meet you___, I can certainly investigate ______ for you
  2. What I can do for you is
  3. Welcome to the Discover family!
  4. Thank you for making a payment on your account!
  5. I'm sorry to hear you had issues with the IVR
  6. I know it can be surprising seeing interest after you paid off your account
  7. We want to make sure you can see your account online; I’ll be happy to look to see what’s going on
  8. Thank you for wanting to take advantage of our balance transfer offers
  9. I understand how concerning it can be having your card declined
  10. You've been an amazing customer with us since (insert year)
  11. I understand your frustration with your payment not showing on your account
  12. I know it can be worrisome seeing a purchase you do not recognize, I’m happy to look
  13. I'm sorry to hear you lost your card
  14. I hope you have an amazing day!
  15. I can reassure you that your account is in great standing!
  16. I hear what you are saying about (insert inquiry)
  17. That's exciting that you'll be traveling!
  18. Thank you for taking advantage of our 5% cash back bonus
  19. We can absolutely go over your cash options today, how much are you looking to take out?
  20. Thank you for wanting to add an authorized user to your Discover account
  21. I would be upset if ______ was happening to me too
  22. I know it’s important to have a credit line that works best for you
  23. I can help you make a quick payment
  24. I'd love to help you redeem your rewards