Thank you forwanting to addan authorizeduser to yourDiscoveraccountWhat Ican dofor you isI would beupset if______ washappening tome tooI hear whatyou aresaying about(insertinquiry)I know it can besurprisingseeing interestafter you paidoff your accountI'm sorry tohear youhad issueswith the IVRThank youfor takingadvantage ofour 5% cashback bonusI can reassureyou that youraccount is ingreatstanding!I can helpyou makea quickpaymentWe want to makesure you can seeyour accountonline; I’ll behappy to look tosee what’s goingonI know it’simportant tohave a creditline that worksbest for youI know it can beworrisome seeinga purchase youdo not recognize,I’m happy to lookWelcome tothe Discoverfamily!  Nice to meetyou___, I cancertainlyinvestigate______ for youI'd love tohelp youredeem yourrewardsWe can absolutelygo over your cashoptions today, howmuch are youlooking to takeout?That'sexciting thatyou'll betraveling!I understandyour frustrationwith yourpayment notshowing onyour accountThank youfor making apayment onyouraccount!You've beenan amazingcustomerwith us since(insert year)I hope youhave anamazingday!Thank you forwanting to takeadvantage ofour balancetransfer offersI'm sorryto hearyou lostyour cardI understandhow concerningit can be havingyour carddeclinedThank you forwanting to addan authorizeduser to yourDiscoveraccountWhat Ican dofor you isI would beupset if______ washappening tome tooI hear whatyou aresaying about(insertinquiry)I know it can besurprisingseeing interestafter you paidoff your accountI'm sorry tohear youhad issueswith the IVRThank youfor takingadvantage ofour 5% cashback bonusI can reassureyou that youraccount is ingreatstanding!I can helpyou makea quickpaymentWe want to makesure you can seeyour accountonline; I’ll behappy to look tosee what’s goingonI know it’simportant tohave a creditline that worksbest for youI know it can beworrisome seeinga purchase youdo not recognize,I’m happy to lookWelcome tothe Discoverfamily!  Nice to meetyou___, I cancertainlyinvestigate______ for youI'd love tohelp youredeem yourrewardsWe can absolutelygo over your cashoptions today, howmuch are youlooking to takeout?That'sexciting thatyou'll betraveling!I understandyour frustrationwith yourpayment notshowing onyour accountThank youfor making apayment onyouraccount!You've beenan amazingcustomerwith us since(insert year)I hope youhave anamazingday!Thank you forwanting to takeadvantage ofour balancetransfer offersI'm sorryto hearyou lostyour cardI understandhow concerningit can be havingyour carddeclined

Acknowledgement Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank you for wanting to add an authorized user to your Discover account
  2. What I can do for you is
  3. I would be upset if ______ was happening to me too
  4. I hear what you are saying about (insert inquiry)
  5. I know it can be surprising seeing interest after you paid off your account
  6. I'm sorry to hear you had issues with the IVR
  7. Thank you for taking advantage of our 5% cash back bonus
  8. I can reassure you that your account is in great standing!
  9. I can help you make a quick payment
  10. We want to make sure you can see your account online; I’ll be happy to look to see what’s going on
  11. I know it’s important to have a credit line that works best for you
  12. I know it can be worrisome seeing a purchase you do not recognize, I’m happy to look
  13. Welcome to the Discover family!
  14. Nice to meet you___, I can certainly investigate ______ for you
  15. I'd love to help you redeem your rewards
  16. We can absolutely go over your cash options today, how much are you looking to take out?
  17. That's exciting that you'll be traveling!
  18. I understand your frustration with your payment not showing on your account
  19. Thank you for making a payment on your account!
  20. You've been an amazing customer with us since (insert year)
  21. I hope you have an amazing day!
  22. Thank you for wanting to take advantage of our balance transfer offers
  23. I'm sorry to hear you lost your card
  24. I understand how concerning it can be having your card declined