Wrote apositivefeedbackReceivedrequest fortrackinginfoReceiveda rushshipmentrequestTalked to acustomer withthe same firstor last nameas meAdded anACHautopaymentto anaccountCustomergave me acomplimentCouldn'tunderstandthecustomerCustomergave metheir politicalopinionWalked acustomerthroughMyRadCareI drank oratesomethingcaffeinatedtodaySaid or typed,"Happy tohelp" to atleast threepeopleCustomeraskedabout adiscountCommunicatedwith an RDCSales ReptodaySpokewith/emailed acustomer thathas the same firstand last name asa celebrityCustomertold me afunny storyor jokeCustomercomplainedaboutprices/feeI addedawearerHad toexplain aninvoice tosomeoneHeard a dogbarking, kids,or talking inthe caller'sbackgroundCustomerdidn'tknow theiraccount #Took apaymentfrom acustomerI posted ajoke/meme inTeams underCustomerSuccessSuccessfullytransferreda callHad to leavea voicemailfor acustomerWrote apositivefeedbackReceivedrequest fortrackinginfoReceiveda rushshipmentrequestTalked to acustomer withthe same firstor last nameas meAdded anACHautopaymentto anaccountCustomergave me acomplimentCouldn'tunderstandthecustomerCustomergave metheir politicalopinionWalked acustomerthroughMyRadCareI drank oratesomethingcaffeinatedtodaySaid or typed,"Happy tohelp" to atleast threepeopleCustomeraskedabout adiscountCommunicatedwith an RDCSales ReptodaySpokewith/emailed acustomer thathas the same firstand last name asa celebrityCustomertold me afunny storyor jokeCustomercomplainedaboutprices/feeI addedawearerHad toexplain aninvoice tosomeoneHeard a dogbarking, kids,or talking inthe caller'sbackgroundCustomerdidn'tknow theiraccount #Took apaymentfrom acustomerI posted ajoke/meme inTeams underCustomerSuccessSuccessfullytransferreda callHad to leavea voicemailfor acustomer

Customer Service Bingo Round 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wrote a positive feedback
  2. Received request for tracking info
  3. Received a rush shipment request
  4. Talked to a customer with the same first or last name as me
  5. Added an ACH autopayment to an account
  6. Customer gave me a compliment
  7. Couldn't understand the customer
  8. Customer gave me their political opinion
  9. Walked a customer through MyRadCare
  10. I drank or ate something caffeinated today
  11. Said or typed, "Happy to help" to at least three people
  12. Customer asked about a discount
  13. Communicated with an RDC Sales Rep today
  14. Spoke with/emailed a customer that has the same first and last name as a celebrity
  15. Customer told me a funny story or joke
  16. Customer complained about prices/fee
  17. I added a wearer
  18. Had to explain an invoice to someone
  19. Heard a dog barking, kids, or talking in the caller's background
  20. Customer didn't know their account #
  21. Took a payment from a customer
  22. I posted a joke/meme in Teams under Customer Success
  23. Successfully transferred a call
  24. Had to leave a voicemail for a customer