Receivedrequest fortrackinginfoCustomeraskedabout adiscountTook apaymentfrom acustomerTalked to acustomer withthe same firstor last nameas meCustomergave me acomplimentReceiveda rushshipmentrequestCustomergave metheir politicalopinionAdded anACHautopaymentto anaccountWalked acustomerthroughMyRadCareHad to leavea voicemailfor acustomerCustomercomplainedaboutprices/feeCouldn'tunderstandthecustomerSuccessfullytransferreda callI addedawearerI drank oratesomethingcaffeinatedtodayCustomerdidn'tknow theiraccount #Customertold me afunny storyor jokeSaid or typed,"Happy tohelp" to atleast threepeopleHad toexplain aninvoice tosomeoneWrote apositivefeedbackHeard a dogbarking, kids,or talking inthe caller'sbackgroundSpokewith/emailed acustomer thathas the same firstand last name asa celebrityCommunicatedwith an RDCSales ReptodayI posted ajoke/meme inTeams underCustomerSuccessReceivedrequest fortrackinginfoCustomeraskedabout adiscountTook apaymentfrom acustomerTalked to acustomer withthe same firstor last nameas meCustomergave me acomplimentReceiveda rushshipmentrequestCustomergave metheir politicalopinionAdded anACHautopaymentto anaccountWalked acustomerthroughMyRadCareHad to leavea voicemailfor acustomerCustomercomplainedaboutprices/feeCouldn'tunderstandthecustomerSuccessfullytransferreda callI addedawearerI drank oratesomethingcaffeinatedtodayCustomerdidn'tknow theiraccount #Customertold me afunny storyor jokeSaid or typed,"Happy tohelp" to atleast threepeopleHad toexplain aninvoice tosomeoneWrote apositivefeedbackHeard a dogbarking, kids,or talking inthe caller'sbackgroundSpokewith/emailed acustomer thathas the same firstand last name asa celebrityCommunicatedwith an RDCSales ReptodayI posted ajoke/meme inTeams underCustomerSuccess

Customer Service Bingo Round 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received request for tracking info
  2. Customer asked about a discount
  3. Took a payment from a customer
  4. Talked to a customer with the same first or last name as me
  5. Customer gave me a compliment
  6. Received a rush shipment request
  7. Customer gave me their political opinion
  8. Added an ACH autopayment to an account
  9. Walked a customer through MyRadCare
  10. Had to leave a voicemail for a customer
  11. Customer complained about prices/fee
  12. Couldn't understand the customer
  13. Successfully transferred a call
  14. I added a wearer
  15. I drank or ate something caffeinated today
  16. Customer didn't know their account #
  17. Customer told me a funny story or joke
  18. Said or typed, "Happy to help" to at least three people
  19. Had to explain an invoice to someone
  20. Wrote a positive feedback
  21. Heard a dog barking, kids, or talking in the caller's background
  22. Spoke with/emailed a customer that has the same first and last name as a celebrity
  23. Communicated with an RDC Sales Rep today
  24. I posted a joke/meme in Teams under Customer Success