Receivedrequest fortrackinginfoCouldn'tunderstandthecustomerHad to leavea voicemailfor acustomerI addedawearerTook apaymentfrom acustomerCommunicatedwith an RDCSales ReptodayTalked to acustomer withthe same firstor last nameas meCustomergave me acomplimentWalked acustomerthroughMyRadCareAdded anACHautopaymentto anaccountSpokewith/emailed acustomer thathas the same firstand last name asa celebrityCustomergave metheir politicalopinionReceiveda rushshipmentrequestCustomertold me afunny storyor jokeSaid or typed,"Happy tohelp" to atleast threepeopleI posted ajoke/meme inTeams underCustomerSuccessSuccessfullytransferreda callCustomerdidn'tknow theiraccount #I drank oratesomethingcaffeinatedtodayHad toexplain aninvoice tosomeoneCustomercomplainedaboutprices/feeWrote apositivefeedbackHeard a dogbarking, kids,or talking inthe caller'sbackgroundCustomeraskedabout adiscountReceivedrequest fortrackinginfoCouldn'tunderstandthecustomerHad to leavea voicemailfor acustomerI addedawearerTook apaymentfrom acustomerCommunicatedwith an RDCSales ReptodayTalked to acustomer withthe same firstor last nameas meCustomergave me acomplimentWalked acustomerthroughMyRadCareAdded anACHautopaymentto anaccountSpokewith/emailed acustomer thathas the same firstand last name asa celebrityCustomergave metheir politicalopinionReceiveda rushshipmentrequestCustomertold me afunny storyor jokeSaid or typed,"Happy tohelp" to atleast threepeopleI posted ajoke/meme inTeams underCustomerSuccessSuccessfullytransferreda callCustomerdidn'tknow theiraccount #I drank oratesomethingcaffeinatedtodayHad toexplain aninvoice tosomeoneCustomercomplainedaboutprices/feeWrote apositivefeedbackHeard a dogbarking, kids,or talking inthe caller'sbackgroundCustomeraskedabout adiscount

Customer Service Bingo Round 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received request for tracking info
  2. Couldn't understand the customer
  3. Had to leave a voicemail for a customer
  4. I added a wearer
  5. Took a payment from a customer
  6. Communicated with an RDC Sales Rep today
  7. Talked to a customer with the same first or last name as me
  8. Customer gave me a compliment
  9. Walked a customer through MyRadCare
  10. Added an ACH autopayment to an account
  11. Spoke with/emailed a customer that has the same first and last name as a celebrity
  12. Customer gave me their political opinion
  13. Received a rush shipment request
  14. Customer told me a funny story or joke
  15. Said or typed, "Happy to help" to at least three people
  16. I posted a joke/meme in Teams under Customer Success
  17. Successfully transferred a call
  18. Customer didn't know their account #
  19. I drank or ate something caffeinated today
  20. Had to explain an invoice to someone
  21. Customer complained about prices/fee
  22. Wrote a positive feedback
  23. Heard a dog barking, kids, or talking in the caller's background
  24. Customer asked about a discount