Customertold me afunny storyor jokeAdded anACHautopaymentto anaccountHeard a dogbarking, kids,or talking inthe caller'sbackgroundI addedawearerWrote apositivefeedbackReceiveda rushshipmentrequestCouldn'tunderstandthecustomerCustomergave me acomplimentWalked acustomerthroughMyRadCareHad to leavea voicemailfor acustomerTalked to acustomer withthe same firstor last nameas meSuccessfullytransferreda callTook apaymentfrom acustomerReceivedrequest fortrackinginfoCustomeraskedabout adiscountCustomercomplainedaboutprices/feeCustomergave metheir politicalopinionSpokewith/emailed acustomer thathas the same firstand last name asa celebrityI drank oratesomethingcaffeinatedtodayCustomerdidn'tknow theiraccount #Communicatedwith an RDCSales ReptodayHad toexplain aninvoice tosomeoneI posted ajoke/meme inTeams underCustomerSuccessSaid or typed,"Happy tohelp" to atleast threepeopleCustomertold me afunny storyor jokeAdded anACHautopaymentto anaccountHeard a dogbarking, kids,or talking inthe caller'sbackgroundI addedawearerWrote apositivefeedbackReceiveda rushshipmentrequestCouldn'tunderstandthecustomerCustomergave me acomplimentWalked acustomerthroughMyRadCareHad to leavea voicemailfor acustomerTalked to acustomer withthe same firstor last nameas meSuccessfullytransferreda callTook apaymentfrom acustomerReceivedrequest fortrackinginfoCustomeraskedabout adiscountCustomercomplainedaboutprices/feeCustomergave metheir politicalopinionSpokewith/emailed acustomer thathas the same firstand last name asa celebrityI drank oratesomethingcaffeinatedtodayCustomerdidn'tknow theiraccount #Communicatedwith an RDCSales ReptodayHad toexplain aninvoice tosomeoneI posted ajoke/meme inTeams underCustomerSuccessSaid or typed,"Happy tohelp" to atleast threepeople

Customer Service Bingo Round 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer told me a funny story or joke
  2. Added an ACH autopayment to an account
  3. Heard a dog barking, kids, or talking in the caller's background
  4. I added a wearer
  5. Wrote a positive feedback
  6. Received a rush shipment request
  7. Couldn't understand the customer
  8. Customer gave me a compliment
  9. Walked a customer through MyRadCare
  10. Had to leave a voicemail for a customer
  11. Talked to a customer with the same first or last name as me
  12. Successfully transferred a call
  13. Took a payment from a customer
  14. Received request for tracking info
  15. Customer asked about a discount
  16. Customer complained about prices/fee
  17. Customer gave me their political opinion
  18. Spoke with/emailed a customer that has the same first and last name as a celebrity
  19. I drank or ate something caffeinated today
  20. Customer didn't know their account #
  21. Communicated with an RDC Sales Rep today
  22. Had to explain an invoice to someone
  23. I posted a joke/meme in Teams under Customer Success
  24. Said or typed, "Happy to help" to at least three people