(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer didn't know their account #
Heard a dog barking, kids, or talking in the caller's background
Customer complained about prices/fee
Took a payment from a customer
Spoke with/emailed a customer that has the same first and last name as a celebrity
Had to explain an invoice to someone
Communicated with an RDC Sales Rep today
Couldn't understand the customer
Added an ACH autopayment to an account
Customer told me a funny story or joke
Said or typed, "Happy to help" to at least three people
Talked to a customer with the same first or last name as me
I added a wearer
Customer asked about a discount
Had to leave a voicemail for a customer
Walked a customer through MyRadCare
Wrote a positive feedback
Successfully transferred a call
Received a rush shipment request
Received request for tracking info
I posted a joke/meme in Teams under Customer Success
