Successfullytransferreda callCustomerdidn'tknow theiraccount #Said or typed,"Happy tohelp" to atleast threepeopleHeard a dogbarking, kids,or talking inthe caller'sbackgroundReceiveda rushshipmentrequestCustomeraskedabout adiscountReceivedrequest fortrackinginfoCustomergave metheir politicalopinionCustomercomplainedaboutprices/feeHad to leavea voicemailfor acustomerWrote apositivefeedbackI addedawearerCouldn'tunderstandthecustomerHad toexplain aninvoice tosomeoneCommunicatedwith an RDCSales ReptodayCustomertold me afunny storyor jokeWalked acustomerthroughMyRadCareTook apaymentfrom acustomerI posted ajoke/meme inTeams underCustomerSuccessTalked to acustomer withthe same firstor last nameas meI drank oratesomethingcaffeinatedtodayCustomergave me acomplimentSpokewith/emailed acustomer thathas the same firstand last name asa celebrityAdded anACHautopaymentto anaccountSuccessfullytransferreda callCustomerdidn'tknow theiraccount #Said or typed,"Happy tohelp" to atleast threepeopleHeard a dogbarking, kids,or talking inthe caller'sbackgroundReceiveda rushshipmentrequestCustomeraskedabout adiscountReceivedrequest fortrackinginfoCustomergave metheir politicalopinionCustomercomplainedaboutprices/feeHad to leavea voicemailfor acustomerWrote apositivefeedbackI addedawearerCouldn'tunderstandthecustomerHad toexplain aninvoice tosomeoneCommunicatedwith an RDCSales ReptodayCustomertold me afunny storyor jokeWalked acustomerthroughMyRadCareTook apaymentfrom acustomerI posted ajoke/meme inTeams underCustomerSuccessTalked to acustomer withthe same firstor last nameas meI drank oratesomethingcaffeinatedtodayCustomergave me acomplimentSpokewith/emailed acustomer thathas the same firstand last name asa celebrityAdded anACHautopaymentto anaccount

Customer Service Bingo Round 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Successfully transferred a call
  2. Customer didn't know their account #
  3. Said or typed, "Happy to help" to at least three people
  4. Heard a dog barking, kids, or talking in the caller's background
  5. Received a rush shipment request
  6. Customer asked about a discount
  7. Received request for tracking info
  8. Customer gave me their political opinion
  9. Customer complained about prices/fee
  10. Had to leave a voicemail for a customer
  11. Wrote a positive feedback
  12. I added a wearer
  13. Couldn't understand the customer
  14. Had to explain an invoice to someone
  15. Communicated with an RDC Sales Rep today
  16. Customer told me a funny story or joke
  17. Walked a customer through MyRadCare
  18. Took a payment from a customer
  19. I posted a joke/meme in Teams under Customer Success
  20. Talked to a customer with the same first or last name as me
  21. I drank or ate something caffeinated today
  22. Customer gave me a compliment
  23. Spoke with/emailed a customer that has the same first and last name as a celebrity
  24. Added an ACH autopayment to an account