Receivedrequest fortrackinginfoI posted ajoke/meme inTeams underCustomerSuccessSuccessfullytransferreda callCustomercomplainedaboutprices/feeI drank oratesomethingcaffeinatedtodayHeard a dogbarking, kids,or talking inthe caller'sbackgroundAdded anACHautopaymentto anaccountWalked acustomerthroughMyRadCareCustomeraskedabout adiscountI addedawearerCustomertold me afunny storyor jokeHad toexplain aninvoice tosomeoneTook apaymentfrom acustomerCouldn'tunderstandthecustomerCustomergave metheir politicalopinionHad to leavea voicemailfor acustomerTalked to acustomer withthe same firstor last nameas meCustomerdidn'tknow theiraccount #Customergave me acomplimentSaid or typed,"Happy tohelp" to atleast threepeopleWrote apositivefeedbackSpokewith/emailed acustomer thathas the same firstand last name asa celebrityCommunicatedwith an RDCSales ReptodayReceiveda rushshipmentrequestReceivedrequest fortrackinginfoI posted ajoke/meme inTeams underCustomerSuccessSuccessfullytransferreda callCustomercomplainedaboutprices/feeI drank oratesomethingcaffeinatedtodayHeard a dogbarking, kids,or talking inthe caller'sbackgroundAdded anACHautopaymentto anaccountWalked acustomerthroughMyRadCareCustomeraskedabout adiscountI addedawearerCustomertold me afunny storyor jokeHad toexplain aninvoice tosomeoneTook apaymentfrom acustomerCouldn'tunderstandthecustomerCustomergave metheir politicalopinionHad to leavea voicemailfor acustomerTalked to acustomer withthe same firstor last nameas meCustomerdidn'tknow theiraccount #Customergave me acomplimentSaid or typed,"Happy tohelp" to atleast threepeopleWrote apositivefeedbackSpokewith/emailed acustomer thathas the same firstand last name asa celebrityCommunicatedwith an RDCSales ReptodayReceiveda rushshipmentrequest

Customer Service Bingo Round 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received request for tracking info
  2. I posted a joke/meme in Teams under Customer Success
  3. Successfully transferred a call
  4. Customer complained about prices/fee
  5. I drank or ate something caffeinated today
  6. Heard a dog barking, kids, or talking in the caller's background
  7. Added an ACH autopayment to an account
  8. Walked a customer through MyRadCare
  9. Customer asked about a discount
  10. I added a wearer
  11. Customer told me a funny story or joke
  12. Had to explain an invoice to someone
  13. Took a payment from a customer
  14. Couldn't understand the customer
  15. Customer gave me their political opinion
  16. Had to leave a voicemail for a customer
  17. Talked to a customer with the same first or last name as me
  18. Customer didn't know their account #
  19. Customer gave me a compliment
  20. Said or typed, "Happy to help" to at least three people
  21. Wrote a positive feedback
  22. Spoke with/emailed a customer that has the same first and last name as a celebrity
  23. Communicated with an RDC Sales Rep today
  24. Received a rush shipment request