(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer told me a funny story or joke
Added an ACH autopayment to an account
Heard a dog barking, kids, or talking in the caller's background
I added a wearer
Wrote a positive feedback
Received a rush shipment request
Couldn't understand the customer
Customer gave me a compliment
Walked a customer through MyRadCare
Had to leave a voicemail for a customer
Talked to a customer with the same first or last name as me
Successfully transferred a call
Took a payment from a customer
Received request for tracking info
Customer asked about a discount
Customer complained about prices/fee
Customer gave me their political opinion
Spoke with/emailed a customer that has the same first and last name as a celebrity
I drank or ate something caffeinated today
Customer didn't know their account #
Communicated with an RDC Sales Rep today
Had to explain an invoice to someone
I posted a joke/meme in Teams under Customer Success
Said or typed, "Happy to help" to at least three people