Heard a dogbarking, kids,or talking inthe caller'sbackgroundTalked to acustomer withthe same firstor last nameas meCustomeraskedabout adiscountCustomerdidn'tknow theiraccount #Receiveda rushshipmentrequestI posted ajoke/meme inTeams underCustomerSuccessSuccessfullytransferreda callTook apaymentfrom acustomerSaid or typed,"Happy tohelp" to atleast threepeopleSpokewith/emailed acustomer thathas the same firstand last name asa celebrityWrote apositivefeedbackWalked acustomerthroughMyRadCareI addedawearerCustomercomplainedaboutprices/feeCouldn'tunderstandthecustomerCommunicatedwith an RDCSales ReptodayI drank oratesomethingcaffeinatedtodayHad toexplain aninvoice tosomeoneCustomergave metheir politicalopinionReceivedrequest fortrackinginfoCustomergave me acomplimentAdded anACHautopaymentto anaccountCustomertold me afunny storyor jokeHad to leavea voicemailfor acustomerHeard a dogbarking, kids,or talking inthe caller'sbackgroundTalked to acustomer withthe same firstor last nameas meCustomeraskedabout adiscountCustomerdidn'tknow theiraccount #Receiveda rushshipmentrequestI posted ajoke/meme inTeams underCustomerSuccessSuccessfullytransferreda callTook apaymentfrom acustomerSaid or typed,"Happy tohelp" to atleast threepeopleSpokewith/emailed acustomer thathas the same firstand last name asa celebrityWrote apositivefeedbackWalked acustomerthroughMyRadCareI addedawearerCustomercomplainedaboutprices/feeCouldn'tunderstandthecustomerCommunicatedwith an RDCSales ReptodayI drank oratesomethingcaffeinatedtodayHad toexplain aninvoice tosomeoneCustomergave metheir politicalopinionReceivedrequest fortrackinginfoCustomergave me acomplimentAdded anACHautopaymentto anaccountCustomertold me afunny storyor jokeHad to leavea voicemailfor acustomer

Customer Service Bingo Round 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Heard a dog barking, kids, or talking in the caller's background
  2. Talked to a customer with the same first or last name as me
  3. Customer asked about a discount
  4. Customer didn't know their account #
  5. Received a rush shipment request
  6. I posted a joke/meme in Teams under Customer Success
  7. Successfully transferred a call
  8. Took a payment from a customer
  9. Said or typed, "Happy to help" to at least three people
  10. Spoke with/emailed a customer that has the same first and last name as a celebrity
  11. Wrote a positive feedback
  12. Walked a customer through MyRadCare
  13. I added a wearer
  14. Customer complained about prices/fee
  15. Couldn't understand the customer
  16. Communicated with an RDC Sales Rep today
  17. I drank or ate something caffeinated today
  18. Had to explain an invoice to someone
  19. Customer gave me their political opinion
  20. Received request for tracking info
  21. Customer gave me a compliment
  22. Added an ACH autopayment to an account
  23. Customer told me a funny story or joke
  24. Had to leave a voicemail for a customer