Customeraskedabout adiscountHeard a dogbarking, kids,or talking inthe caller'sbackgroundCustomertold me afunny storyor jokeCustomergave metheir politicalopinionSaid or typed,"Happy tohelp" to atleast threepeopleSuccessfullytransferreda callI posted ajoke/meme inTeams underCustomerSuccessTalked to acustomer withthe same firstor last nameas meI addedawearerWalked acustomerthroughMyRadCareHad to leavea voicemailfor acustomerSpokewith/emailed acustomer thathas the same firstand last name asa celebrityAdded anACHautopaymentto anaccountReceivedrequest fortrackinginfoReceiveda rushshipmentrequestCouldn'tunderstandthecustomerHad toexplain aninvoice tosomeoneCustomercomplainedaboutprices/feeCustomergave me acomplimentCommunicatedwith an RDCSales ReptodayCustomerdidn'tknow theiraccount #Took apaymentfrom acustomerWrote apositivefeedbackI drank oratesomethingcaffeinatedtodayCustomeraskedabout adiscountHeard a dogbarking, kids,or talking inthe caller'sbackgroundCustomertold me afunny storyor jokeCustomergave metheir politicalopinionSaid or typed,"Happy tohelp" to atleast threepeopleSuccessfullytransferreda callI posted ajoke/meme inTeams underCustomerSuccessTalked to acustomer withthe same firstor last nameas meI addedawearerWalked acustomerthroughMyRadCareHad to leavea voicemailfor acustomerSpokewith/emailed acustomer thathas the same firstand last name asa celebrityAdded anACHautopaymentto anaccountReceivedrequest fortrackinginfoReceiveda rushshipmentrequestCouldn'tunderstandthecustomerHad toexplain aninvoice tosomeoneCustomercomplainedaboutprices/feeCustomergave me acomplimentCommunicatedwith an RDCSales ReptodayCustomerdidn'tknow theiraccount #Took apaymentfrom acustomerWrote apositivefeedbackI drank oratesomethingcaffeinatedtoday

Customer Service Bingo Round 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer asked about a discount
  2. Heard a dog barking, kids, or talking in the caller's background
  3. Customer told me a funny story or joke
  4. Customer gave me their political opinion
  5. Said or typed, "Happy to help" to at least three people
  6. Successfully transferred a call
  7. I posted a joke/meme in Teams under Customer Success
  8. Talked to a customer with the same first or last name as me
  9. I added a wearer
  10. Walked a customer through MyRadCare
  11. Had to leave a voicemail for a customer
  12. Spoke with/emailed a customer that has the same first and last name as a celebrity
  13. Added an ACH autopayment to an account
  14. Received request for tracking info
  15. Received a rush shipment request
  16. Couldn't understand the customer
  17. Had to explain an invoice to someone
  18. Customer complained about prices/fee
  19. Customer gave me a compliment
  20. Communicated with an RDC Sales Rep today
  21. Customer didn't know their account #
  22. Took a payment from a customer
  23. Wrote a positive feedback
  24. I drank or ate something caffeinated today