Heard a dogbarking, kids,or talking inthe caller'sbackgroundCustomertold me afunny storyor jokeTook apaymentfrom acustomerReceivedrequest fortrackinginfoWrote apositivefeedbackCustomerdidn'tknow theiraccount #Couldn'tunderstandthecustomerSuccessfullytransferreda callHad toexplain aninvoice tosomeoneCustomergave me acomplimentI posted ajoke/meme inTeams underCustomerSuccessTalked to acustomer withthe same firstor last nameas meAdded anACHautopaymentto anaccountSaid or typed,"Happy tohelp" to atleast threepeopleHad to leavea voicemailfor acustomerSpokewith/emailed acustomer thathas the same firstand last name asa celebrityCustomercomplainedaboutprices/feeCommunicatedwith an RDCSales ReptodayReceiveda rushshipmentrequestI drank oratesomethingcaffeinatedtodayWalked acustomerthroughMyRadCareCustomeraskedabout adiscountI addedawearerCustomergave metheir politicalopinionHeard a dogbarking, kids,or talking inthe caller'sbackgroundCustomertold me afunny storyor jokeTook apaymentfrom acustomerReceivedrequest fortrackinginfoWrote apositivefeedbackCustomerdidn'tknow theiraccount #Couldn'tunderstandthecustomerSuccessfullytransferreda callHad toexplain aninvoice tosomeoneCustomergave me acomplimentI posted ajoke/meme inTeams underCustomerSuccessTalked to acustomer withthe same firstor last nameas meAdded anACHautopaymentto anaccountSaid or typed,"Happy tohelp" to atleast threepeopleHad to leavea voicemailfor acustomerSpokewith/emailed acustomer thathas the same firstand last name asa celebrityCustomercomplainedaboutprices/feeCommunicatedwith an RDCSales ReptodayReceiveda rushshipmentrequestI drank oratesomethingcaffeinatedtodayWalked acustomerthroughMyRadCareCustomeraskedabout adiscountI addedawearerCustomergave metheir politicalopinion

Customer Service Bingo Round 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Heard a dog barking, kids, or talking in the caller's background
  2. Customer told me a funny story or joke
  3. Took a payment from a customer
  4. Received request for tracking info
  5. Wrote a positive feedback
  6. Customer didn't know their account #
  7. Couldn't understand the customer
  8. Successfully transferred a call
  9. Had to explain an invoice to someone
  10. Customer gave me a compliment
  11. I posted a joke/meme in Teams under Customer Success
  12. Talked to a customer with the same first or last name as me
  13. Added an ACH autopayment to an account
  14. Said or typed, "Happy to help" to at least three people
  15. Had to leave a voicemail for a customer
  16. Spoke with/emailed a customer that has the same first and last name as a celebrity
  17. Customer complained about prices/fee
  18. Communicated with an RDC Sales Rep today
  19. Received a rush shipment request
  20. I drank or ate something caffeinated today
  21. Walked a customer through MyRadCare
  22. Customer asked about a discount
  23. I added a wearer
  24. Customer gave me their political opinion