(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Received request for tracking info
Customer asked about a discount
Took a payment from a customer
Talked to a customer with the same first or last name as me
Customer gave me a compliment
Received a rush shipment request
Customer gave me their political opinion
Added an ACH autopayment to an account
Walked a customer through MyRadCare
Had to leave a voicemail for a customer
Customer complained about prices/fee
Couldn't understand the customer
Successfully transferred a call
I added a wearer
I drank or ate something caffeinated today
Customer didn't know their account #
Customer told me a funny story or joke
Said or typed, "Happy to help" to at least three people
Had to explain an invoice to someone
Wrote a positive feedback
Heard a dog barking, kids, or talking in the caller's background
Spoke with/emailed a customer that has the same first and last name as a celebrity
Communicated with an RDC Sales Rep today
I posted a joke/meme in Teams under Customer Success