Successfullytransferreda callHeard a dogbarking, kids,or talking inthe caller'sbackgroundI drank oratesomethingcaffeinatedtodayTook apaymentfrom acustomerI posted ajoke/meme inTeams underCustomerSuccessCustomertold me afunny storyor jokeWrote apositivefeedbackAdded anACHautopaymentto anaccountCustomergave me acomplimentReceivedrequest fortrackinginfoWalked acustomerthroughMyRadCareCustomercomplainedaboutprices/feeHad toexplain aninvoice tosomeoneCustomergave metheir politicalopinionCommunicatedwith an RDCSales ReptodayCouldn'tunderstandthecustomerSaid or typed,"Happy tohelp" to atleast threepeopleHad to leavea voicemailfor acustomerTalked to acustomer withthe same firstor last nameas meI addedawearerCustomeraskedabout adiscountSpokewith/emailed acustomer thathas the same firstand last name asa celebrityCustomerdidn'tknow theiraccount #Receiveda rushshipmentrequestSuccessfullytransferreda callHeard a dogbarking, kids,or talking inthe caller'sbackgroundI drank oratesomethingcaffeinatedtodayTook apaymentfrom acustomerI posted ajoke/meme inTeams underCustomerSuccessCustomertold me afunny storyor jokeWrote apositivefeedbackAdded anACHautopaymentto anaccountCustomergave me acomplimentReceivedrequest fortrackinginfoWalked acustomerthroughMyRadCareCustomercomplainedaboutprices/feeHad toexplain aninvoice tosomeoneCustomergave metheir politicalopinionCommunicatedwith an RDCSales ReptodayCouldn'tunderstandthecustomerSaid or typed,"Happy tohelp" to atleast threepeopleHad to leavea voicemailfor acustomerTalked to acustomer withthe same firstor last nameas meI addedawearerCustomeraskedabout adiscountSpokewith/emailed acustomer thathas the same firstand last name asa celebrityCustomerdidn'tknow theiraccount #Receiveda rushshipmentrequest

Customer Service Bingo Round 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Successfully transferred a call
  2. Heard a dog barking, kids, or talking in the caller's background
  3. I drank or ate something caffeinated today
  4. Took a payment from a customer
  5. I posted a joke/meme in Teams under Customer Success
  6. Customer told me a funny story or joke
  7. Wrote a positive feedback
  8. Added an ACH autopayment to an account
  9. Customer gave me a compliment
  10. Received request for tracking info
  11. Walked a customer through MyRadCare
  12. Customer complained about prices/fee
  13. Had to explain an invoice to someone
  14. Customer gave me their political opinion
  15. Communicated with an RDC Sales Rep today
  16. Couldn't understand the customer
  17. Said or typed, "Happy to help" to at least three people
  18. Had to leave a voicemail for a customer
  19. Talked to a customer with the same first or last name as me
  20. I added a wearer
  21. Customer asked about a discount
  22. Spoke with/emailed a customer that has the same first and last name as a celebrity
  23. Customer didn't know their account #
  24. Received a rush shipment request