Had toexplain aninvoice tosomeoneTook apaymentfrom acustomerReceiveda rushshipmentrequestWalked acustomerthroughMyRadCareCustomercomplainedaboutprices/feeAdded anACHautopaymentto anaccountSpokewith/emailed acustomer thathas the same firstand last name asa celebritySuccessfullytransferreda callI posted ajoke/meme inTeams underCustomerSuccessSaid or typed,"Happy tohelp" to atleast threepeopleI addedawearerCommunicatedwith an RDCSales ReptodayHad to leavea voicemailfor acustomerCouldn'tunderstandthecustomerCustomerdidn'tknow theiraccount #I drank oratesomethingcaffeinatedtodayWrote apositivefeedbackCustomergave metheir politicalopinionReceivedrequest fortrackinginfoCustomertold me afunny storyor jokeCustomeraskedabout adiscountHeard a dogbarking, kids,or talking inthe caller'sbackgroundCustomergave me acomplimentTalked to acustomer withthe same firstor last nameas meHad toexplain aninvoice tosomeoneTook apaymentfrom acustomerReceiveda rushshipmentrequestWalked acustomerthroughMyRadCareCustomercomplainedaboutprices/feeAdded anACHautopaymentto anaccountSpokewith/emailed acustomer thathas the same firstand last name asa celebritySuccessfullytransferreda callI posted ajoke/meme inTeams underCustomerSuccessSaid or typed,"Happy tohelp" to atleast threepeopleI addedawearerCommunicatedwith an RDCSales ReptodayHad to leavea voicemailfor acustomerCouldn'tunderstandthecustomerCustomerdidn'tknow theiraccount #I drank oratesomethingcaffeinatedtodayWrote apositivefeedbackCustomergave metheir politicalopinionReceivedrequest fortrackinginfoCustomertold me afunny storyor jokeCustomeraskedabout adiscountHeard a dogbarking, kids,or talking inthe caller'sbackgroundCustomergave me acomplimentTalked to acustomer withthe same firstor last nameas me

Customer Service Bingo Round 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had to explain an invoice to someone
  2. Took a payment from a customer
  3. Received a rush shipment request
  4. Walked a customer through MyRadCare
  5. Customer complained about prices/fee
  6. Added an ACH autopayment to an account
  7. Spoke with/emailed a customer that has the same first and last name as a celebrity
  8. Successfully transferred a call
  9. I posted a joke/meme in Teams under Customer Success
  10. Said or typed, "Happy to help" to at least three people
  11. I added a wearer
  12. Communicated with an RDC Sales Rep today
  13. Had to leave a voicemail for a customer
  14. Couldn't understand the customer
  15. Customer didn't know their account #
  16. I drank or ate something caffeinated today
  17. Wrote a positive feedback
  18. Customer gave me their political opinion
  19. Received request for tracking info
  20. Customer told me a funny story or joke
  21. Customer asked about a discount
  22. Heard a dog barking, kids, or talking in the caller's background
  23. Customer gave me a compliment
  24. Talked to a customer with the same first or last name as me