Customergave me acomplimentSaid or typed,"Happy tohelp" to atleast threepeopleSuccessfullytransferreda callCustomeraskedabout adiscountHeard a dogbarking, kids,or talking inthe caller'sbackgroundWalked acustomerthroughMyRadCareWrote apositivefeedbackCustomergave metheir politicalopinionCustomercomplainedaboutprices/feeAdded anACHautopaymentto anaccountI posted ajoke/meme inTeams underCustomerSuccessTook apaymentfrom acustomerI addedawearerSpokewith/emailed acustomer thathas the same firstand last name asa celebrityHad toexplain aninvoice tosomeoneTalked to acustomer withthe same firstor last nameas meCommunicatedwith an RDCSales ReptodayCouldn'tunderstandthecustomerCustomertold me afunny storyor jokeReceivedrequest fortrackinginfoCustomerdidn'tknow theiraccount #Receiveda rushshipmentrequestI drank oratesomethingcaffeinatedtodayHad to leavea voicemailfor acustomerCustomergave me acomplimentSaid or typed,"Happy tohelp" to atleast threepeopleSuccessfullytransferreda callCustomeraskedabout adiscountHeard a dogbarking, kids,or talking inthe caller'sbackgroundWalked acustomerthroughMyRadCareWrote apositivefeedbackCustomergave metheir politicalopinionCustomercomplainedaboutprices/feeAdded anACHautopaymentto anaccountI posted ajoke/meme inTeams underCustomerSuccessTook apaymentfrom acustomerI addedawearerSpokewith/emailed acustomer thathas the same firstand last name asa celebrityHad toexplain aninvoice tosomeoneTalked to acustomer withthe same firstor last nameas meCommunicatedwith an RDCSales ReptodayCouldn'tunderstandthecustomerCustomertold me afunny storyor jokeReceivedrequest fortrackinginfoCustomerdidn'tknow theiraccount #Receiveda rushshipmentrequestI drank oratesomethingcaffeinatedtodayHad to leavea voicemailfor acustomer

Customer Service Bingo Round 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer gave me a compliment
  2. Said or typed, "Happy to help" to at least three people
  3. Successfully transferred a call
  4. Customer asked about a discount
  5. Heard a dog barking, kids, or talking in the caller's background
  6. Walked a customer through MyRadCare
  7. Wrote a positive feedback
  8. Customer gave me their political opinion
  9. Customer complained about prices/fee
  10. Added an ACH autopayment to an account
  11. I posted a joke/meme in Teams under Customer Success
  12. Took a payment from a customer
  13. I added a wearer
  14. Spoke with/emailed a customer that has the same first and last name as a celebrity
  15. Had to explain an invoice to someone
  16. Talked to a customer with the same first or last name as me
  17. Communicated with an RDC Sales Rep today
  18. Couldn't understand the customer
  19. Customer told me a funny story or joke
  20. Received request for tracking info
  21. Customer didn't know their account #
  22. Received a rush shipment request
  23. I drank or ate something caffeinated today
  24. Had to leave a voicemail for a customer