Customergave me acomplimentWalked acustomerthroughMyRadCareHad to leavea voicemailfor acustomerCustomerdidn'tknow theiraccount #I addedawearerHad toexplain aninvoice tosomeoneTalked to acustomer withthe same firstor last nameas meHeard a dogbarking, kids,or talking inthe caller'sbackgroundSpokewith/emailed acustomer thathas the same firstand last name asa celebrityCouldn'tunderstandthecustomerAdded anACHautopaymentto anaccountCustomercomplainedaboutprices/feeI posted ajoke/meme inTeams underCustomerSuccessWrote apositivefeedbackCustomertold me afunny storyor jokeCommunicatedwith an RDCSales ReptodaySaid or typed,"Happy tohelp" to atleast threepeopleTook apaymentfrom acustomerI drank oratesomethingcaffeinatedtodaySuccessfullytransferreda callReceiveda rushshipmentrequestReceivedrequest fortrackinginfoCustomergave metheir politicalopinionCustomeraskedabout adiscountCustomergave me acomplimentWalked acustomerthroughMyRadCareHad to leavea voicemailfor acustomerCustomerdidn'tknow theiraccount #I addedawearerHad toexplain aninvoice tosomeoneTalked to acustomer withthe same firstor last nameas meHeard a dogbarking, kids,or talking inthe caller'sbackgroundSpokewith/emailed acustomer thathas the same firstand last name asa celebrityCouldn'tunderstandthecustomerAdded anACHautopaymentto anaccountCustomercomplainedaboutprices/feeI posted ajoke/meme inTeams underCustomerSuccessWrote apositivefeedbackCustomertold me afunny storyor jokeCommunicatedwith an RDCSales ReptodaySaid or typed,"Happy tohelp" to atleast threepeopleTook apaymentfrom acustomerI drank oratesomethingcaffeinatedtodaySuccessfullytransferreda callReceiveda rushshipmentrequestReceivedrequest fortrackinginfoCustomergave metheir politicalopinionCustomeraskedabout adiscount

Customer Service Bingo Round 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer gave me a compliment
  2. Walked a customer through MyRadCare
  3. Had to leave a voicemail for a customer
  4. Customer didn't know their account #
  5. I added a wearer
  6. Had to explain an invoice to someone
  7. Talked to a customer with the same first or last name as me
  8. Heard a dog barking, kids, or talking in the caller's background
  9. Spoke with/emailed a customer that has the same first and last name as a celebrity
  10. Couldn't understand the customer
  11. Added an ACH autopayment to an account
  12. Customer complained about prices/fee
  13. I posted a joke/meme in Teams under Customer Success
  14. Wrote a positive feedback
  15. Customer told me a funny story or joke
  16. Communicated with an RDC Sales Rep today
  17. Said or typed, "Happy to help" to at least three people
  18. Took a payment from a customer
  19. I drank or ate something caffeinated today
  20. Successfully transferred a call
  21. Received a rush shipment request
  22. Received request for tracking info
  23. Customer gave me their political opinion
  24. Customer asked about a discount