I addedawearerWalked acustomerthroughMyRadCareWrote apositivefeedbackCustomergave metheir politicalopinionCouldn'tunderstandthecustomerCustomercomplainedaboutprices/feeHeard a dogbarking, kids,or talking inthe caller'sbackgroundCustomerdidn'tknow theiraccount #Receivedrequest fortrackinginfoSpokewith/emailed acustomer thathas the same firstand last name asa celebrityCustomertold me afunny storyor jokeTalked to acustomer withthe same firstor last nameas meCustomergave me acomplimentTook apaymentfrom acustomerReceiveda rushshipmentrequestSaid or typed,"Happy tohelp" to atleast threepeopleCommunicatedwith an RDCSales ReptodayHad toexplain aninvoice tosomeoneI posted ajoke/meme inTeams underCustomerSuccessSuccessfullytransferreda callI drank oratesomethingcaffeinatedtodayCustomeraskedabout adiscountAdded anACHautopaymentto anaccountHad to leavea voicemailfor acustomerI addedawearerWalked acustomerthroughMyRadCareWrote apositivefeedbackCustomergave metheir politicalopinionCouldn'tunderstandthecustomerCustomercomplainedaboutprices/feeHeard a dogbarking, kids,or talking inthe caller'sbackgroundCustomerdidn'tknow theiraccount #Receivedrequest fortrackinginfoSpokewith/emailed acustomer thathas the same firstand last name asa celebrityCustomertold me afunny storyor jokeTalked to acustomer withthe same firstor last nameas meCustomergave me acomplimentTook apaymentfrom acustomerReceiveda rushshipmentrequestSaid or typed,"Happy tohelp" to atleast threepeopleCommunicatedwith an RDCSales ReptodayHad toexplain aninvoice tosomeoneI posted ajoke/meme inTeams underCustomerSuccessSuccessfullytransferreda callI drank oratesomethingcaffeinatedtodayCustomeraskedabout adiscountAdded anACHautopaymentto anaccountHad to leavea voicemailfor acustomer

Customer Service Bingo Round 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I added a wearer
  2. Walked a customer through MyRadCare
  3. Wrote a positive feedback
  4. Customer gave me their political opinion
  5. Couldn't understand the customer
  6. Customer complained about prices/fee
  7. Heard a dog barking, kids, or talking in the caller's background
  8. Customer didn't know their account #
  9. Received request for tracking info
  10. Spoke with/emailed a customer that has the same first and last name as a celebrity
  11. Customer told me a funny story or joke
  12. Talked to a customer with the same first or last name as me
  13. Customer gave me a compliment
  14. Took a payment from a customer
  15. Received a rush shipment request
  16. Said or typed, "Happy to help" to at least three people
  17. Communicated with an RDC Sales Rep today
  18. Had to explain an invoice to someone
  19. I posted a joke/meme in Teams under Customer Success
  20. Successfully transferred a call
  21. I drank or ate something caffeinated today
  22. Customer asked about a discount
  23. Added an ACH autopayment to an account
  24. Had to leave a voicemail for a customer