Receivedrequest fortrackinginfoCustomertold me afunny storyor jokeCustomerdidn'tknow theiraccount #Took apaymentfrom acustomerReceiveda rushshipmentrequestWrote apositivefeedbackI addedawearerSaid or typed,"Happy tohelp" to atleast threepeopleCustomergave metheir politicalopinionHad to leavea voicemailfor acustomerCustomergave me acomplimentCommunicatedwith an RDCSales ReptodayWalked acustomerthroughMyRadCareI drank oratesomethingcaffeinatedtodayCouldn'tunderstandthecustomerHeard a dogbarking, kids,or talking inthe caller'sbackgroundI posted ajoke/meme inTeams underCustomerSuccessTalked to acustomer withthe same firstor last nameas meAdded anACHautopaymentto anaccountCustomercomplainedaboutprices/feeSpokewith/emailed acustomer thathas the same firstand last name asa celebritySuccessfullytransferreda callCustomeraskedabout adiscountHad toexplain aninvoice tosomeoneReceivedrequest fortrackinginfoCustomertold me afunny storyor jokeCustomerdidn'tknow theiraccount #Took apaymentfrom acustomerReceiveda rushshipmentrequestWrote apositivefeedbackI addedawearerSaid or typed,"Happy tohelp" to atleast threepeopleCustomergave metheir politicalopinionHad to leavea voicemailfor acustomerCustomergave me acomplimentCommunicatedwith an RDCSales ReptodayWalked acustomerthroughMyRadCareI drank oratesomethingcaffeinatedtodayCouldn'tunderstandthecustomerHeard a dogbarking, kids,or talking inthe caller'sbackgroundI posted ajoke/meme inTeams underCustomerSuccessTalked to acustomer withthe same firstor last nameas meAdded anACHautopaymentto anaccountCustomercomplainedaboutprices/feeSpokewith/emailed acustomer thathas the same firstand last name asa celebritySuccessfullytransferreda callCustomeraskedabout adiscountHad toexplain aninvoice tosomeone

Customer Service Bingo Round 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Received request for tracking info
  2. Customer told me a funny story or joke
  3. Customer didn't know their account #
  4. Took a payment from a customer
  5. Received a rush shipment request
  6. Wrote a positive feedback
  7. I added a wearer
  8. Said or typed, "Happy to help" to at least three people
  9. Customer gave me their political opinion
  10. Had to leave a voicemail for a customer
  11. Customer gave me a compliment
  12. Communicated with an RDC Sales Rep today
  13. Walked a customer through MyRadCare
  14. I drank or ate something caffeinated today
  15. Couldn't understand the customer
  16. Heard a dog barking, kids, or talking in the caller's background
  17. I posted a joke/meme in Teams under Customer Success
  18. Talked to a customer with the same first or last name as me
  19. Added an ACH autopayment to an account
  20. Customer complained about prices/fee
  21. Spoke with/emailed a customer that has the same first and last name as a celebrity
  22. Successfully transferred a call
  23. Customer asked about a discount
  24. Had to explain an invoice to someone