(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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You hear a TV in the background
Caller secured an appt with a provider
Caller has over 4 members they want to discuss
Caller says "thank you" more than once
You sent a Cigna Standout to a colleague
You reached 3 customers for scheduled follow up today
You have to transfer your call
You made the caller laugh
Offered to create an EAP auth for caller
Caller said "wow"
You completed a success story via the USF form
You completed a Screening Tool
Caller is from Texas
Caller doesn't have member information for HIPAA Verification
You placed an outbound call and received Voicemail