You sent aCignaStandout toa colleagueYou reached3 customersfor scheduledfollow uptodayYou haveto transferyour callCaller hasover 4membersthey want todiscussCalleris aparent Caller says,"can youspell thatfor me?"You hear aTV in thebackgroundYoucompleteda ScreeningToolYou hear adog bark inthebackgroundCaller endscall statingthey willcall backSentinformationto caller viaCareforthYoucompleted asuccessstory via theUSF formYou placedan outboundcall andreceivedVoicemailCallerremembersyouReceivedtransferfrom CignaMedicalYou madethe callerlaughCaller doesn'thave memberinformationfor HIPAAVerificationCaller says"thankyou" morethan onceYou werecalled thewrongnameOffered tocreate anEAP authfor callerCallersaid"wow"Caller statestheir phonehas a badconnectionCallersecured anappt with aproviderCalleris fromTexas You sent aCignaStandout toa colleagueYou reached3 customersfor scheduledfollow uptodayYou haveto transferyour callCaller hasover 4membersthey want todiscussCalleris aparent Caller says,"can youspell thatfor me?"You hear aTV in thebackgroundYoucompleteda ScreeningToolYou hear adog bark inthebackgroundCaller endscall statingthey willcall backSentinformationto caller viaCareforthYoucompleted asuccessstory via theUSF formYou placedan outboundcall andreceivedVoicemailCallerremembersyouReceivedtransferfrom CignaMedicalYou madethe callerlaughCaller doesn'thave memberinformationfor HIPAAVerificationCaller says"thankyou" morethan onceYou werecalled thewrongnameOffered tocreate anEAP authfor callerCallersaid"wow"Caller statestheir phonehas a badconnectionCallersecured anappt with aproviderCalleris fromTexas 

Bingo Blitz - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You sent a Cigna Standout to a colleague
  2. You reached 3 customers for scheduled follow up today
  3. You have to transfer your call
  4. Caller has over 4 members they want to discuss
  5. Caller is a parent
  6. Caller says, "can you spell that for me?"
  7. You hear a TV in the background
  8. You completed a Screening Tool
  9. You hear a dog bark in the background
  10. Caller ends call stating they will call back
  11. Sent information to caller via Careforth
  12. You completed a success story via the USF form
  13. You placed an outbound call and received Voicemail
  14. Caller remembers you
  15. Received transfer from Cigna Medical
  16. You made the caller laugh
  17. Caller doesn't have member information for HIPAA Verification
  18. Caller says "thank you" more than once
  19. You were called the wrong name
  20. Offered to create an EAP auth for caller
  21. Caller said "wow"
  22. Caller states their phone has a bad connection
  23. Caller secured an appt with a provider
  24. Caller is from Texas