(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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You completed a Screening Tool
You hear a dog bark in the background
Sent information to caller via Careforth
Caller says "thank you" more than once
You made the caller laugh
Caller states their phone has a bad connection
Caller is from Texas
Caller said "wow"
Caller doesn't have member information for HIPAA Verification
Caller has over 4 members they want to discuss
Caller ends call stating they will call back
You hear a TV in the background
Offered to create an EAP auth for caller
You completed a success story via the USF form
Received transfer from Cigna Medical
Caller secured an appt with a provider
Caller says, "can you spell that for me?"
You placed an outbound call and received Voicemail
You were called the wrong name
Caller is a parent
You reached 3 customers for scheduled follow up today
