Youcompleted asuccessstory via theUSF formCallerremembersyouYou sent aCignaStandout toa colleagueYou madethe callerlaughYou placedan outboundcall andreceivedVoicemailCallersecured anappt with aproviderYou reached3 customersfor scheduledfollow uptodayCaller endscall statingthey willcall backYou hear adog bark inthebackgroundCaller doesn'thave memberinformationfor HIPAAVerificationYou werecalled thewrongnameOffered tocreate anEAP authfor callerCaller statestheir phonehas a badconnectionCaller says,"can youspell thatfor me?"Receivedtransferfrom CignaMedicalCalleris fromTexas Calleris aparent Caller hasover 4membersthey want todiscussYou hear aTV in thebackgroundSentinformationto caller viaCareforthCallersaid"wow"Youcompleteda ScreeningToolCaller says"thankyou" morethan onceYou haveto transferyour callYoucompleted asuccessstory via theUSF formCallerremembersyouYou sent aCignaStandout toa colleagueYou madethe callerlaughYou placedan outboundcall andreceivedVoicemailCallersecured anappt with aproviderYou reached3 customersfor scheduledfollow uptodayCaller endscall statingthey willcall backYou hear adog bark inthebackgroundCaller doesn'thave memberinformationfor HIPAAVerificationYou werecalled thewrongnameOffered tocreate anEAP authfor callerCaller statestheir phonehas a badconnectionCaller says,"can youspell thatfor me?"Receivedtransferfrom CignaMedicalCalleris fromTexas Calleris aparent Caller hasover 4membersthey want todiscussYou hear aTV in thebackgroundSentinformationto caller viaCareforthCallersaid"wow"Youcompleteda ScreeningToolCaller says"thankyou" morethan onceYou haveto transferyour call

Bingo Blitz - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You completed a success story via the USF form
  2. Caller remembers you
  3. You sent a Cigna Standout to a colleague
  4. You made the caller laugh
  5. You placed an outbound call and received Voicemail
  6. Caller secured an appt with a provider
  7. You reached 3 customers for scheduled follow up today
  8. Caller ends call stating they will call back
  9. You hear a dog bark in the background
  10. Caller doesn't have member information for HIPAA Verification
  11. You were called the wrong name
  12. Offered to create an EAP auth for caller
  13. Caller states their phone has a bad connection
  14. Caller says, "can you spell that for me?"
  15. Received transfer from Cigna Medical
  16. Caller is from Texas
  17. Caller is a parent
  18. Caller has over 4 members they want to discuss
  19. You hear a TV in the background
  20. Sent information to caller via Careforth
  21. Caller said "wow"
  22. You completed a Screening Tool
  23. Caller says "thank you" more than once
  24. You have to transfer your call