(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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You sent a Cigna Standout to a colleague
Sent information to caller via Careforth
Caller doesn't have member information for HIPAA Verification
You made the caller laugh
Caller ends call stating they will call back
Caller said "wow"
Offered to create an EAP auth for caller
Caller is from Texas
You hear a dog bark in the background
Caller remembers you
Caller states their phone has a bad connection
Caller secured an appt with a provider
You completed a success story via the USF form
You completed a Screening Tool
Received transfer from Cigna Medical
You have to transfer your call
Caller has over 4 members they want to discuss
Caller says "thank you" more than once
Caller is a parent
Caller says, "can you spell that for me?"
You were called the wrong name
You reached 3 customers for scheduled follow up today
You placed an outbound call and received Voicemail