(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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You hear a dog bark in the background
You have to transfer your call
Sent information to caller via Careforth
Offered to create an EAP auth for caller
Caller says "thank you" more than once
You completed a success story via the USF form
Received transfer from Cigna Medical
Caller is from Texas
Caller has over 4 members they want to discuss
Caller secured an appt with a provider
Caller states their phone has a bad connection
Caller said "wow"
You made the caller laugh
Caller doesn't have member information for HIPAA Verification
You completed a Screening Tool
Caller says, "can you spell that for me?"
You placed an outbound call and received Voicemail
You sent a Cigna Standout to a colleague
You reached 3 customers for scheduled follow up today