57 25 “Let me check that for you.” 60 34 44 7 45 35 41 47 “You’re welcome!” 6 “Your call is very important to us.” 23 39 46 Let me clarify that for you. 50 43 18 “Can I take your name, please?” 21 72 67 “I’ll do my best to help.” 16 Coffee is life! “Is there anything else I can help you with?” 58 11 32 68 3 54 42 9 66 “Can you please hold?” 49 59 37 “I’m glad you called.” 40 51 4 “We value your business.” 19 “Thank you for your patience.” 55 2 28 “Please provide your account number.” 70 15 10 “Thank you for calling.” 75 65 71 “We appreciate your feedback.” “Can you please repeat that?” 27 “I’m sorry for the delay.” 74 20 1 Thank you for calling. 17 “I’ll escalate this issue.” “Here’s what I can do for you.” “We’re experiencing high call volume.” 36 53 48 30 69 “Let me transfer you.” 73 12 61 Thank you for your patience. 8 5 22 52 29 13 62 63 “I understand your concern.” 38 14 33 “Let me verify your information.” 26 24 64 “I’ll follow up with you.” “Let me clarify that for you.” “That’s a great question!” 56 31 Please provide your account number. “I’ll make a note of that.” 57 25 “Let me check that for you.” 60 34 44 7 45 35 41 47 “You’re welcome!” 6 “Your call is very important to us.” 23 39 46 Let me clarify that for you. 50 43 18 “Can I take your name, please?” 21 72 67 “I’ll do my best to help.” 16 Coffee is life! “Is there anything else I can help you with?” 58 11 32 68 3 54 42 9 66 “Can you please hold?” 49 59 37 “I’m glad you called.” 40 51 4 “We value your business.” 19 “Thank you for your patience.” 55 2 28 “Please provide your account number.” 70 15 10 “Thank you for calling.” 75 65 71 “We appreciate your feedback.” “Can you please repeat that?” 27 “I’m sorry for the delay.” 74 20 1 Thank you for calling. 17 “I’ll escalate this issue.” “Here’s what I can do for you.” “We’re experiencing high call volume.” 36 53 48 30 69 “Let me transfer you.” 73 12 61 Thank you for your patience. 8 5 22 52 29 13 62 63 “I understand your concern.” 38 14 33 “Let me verify your information.” 26 24 64 “I’ll follow up with you.” “Let me clarify that for you.” “That’s a great question!” 56 31 Please provide your account number. “I’ll make a note of that.”
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-57
I-25
I-“Let me check that for you.”
G-60
N-34
N-44
B-7
N-45
N-35
N-41
G-47
O-“You’re welcome!”
B-6
I-“Your call is very important to us.”
I-23
N-39
G-46
Let me clarify that for you.
G-50
N-43
I-18
O-“Can I take your name, please?”
I-21
O-72
O-67
O-“I’ll do my best to help.”
I-16
Coffee is life!
O-“Is there anything else I can help you with?”
G-58
B-11
N-32
O-68
B-3
G-54
N-42
B-9
O-66
I-“Can you please hold?”
G-49
G-59
N-37
I-“I’m glad you called.”
N-40
G-51
B-4
N-“We value your business.”
I-19
G-“Thank you for your patience.”
G-55
B-2
I-28
B-“Please provide your account number.”
O-70
B-15
B-10
B-“Thank you for calling.”
O-75
O-65
O-71
N-“We appreciate your feedback.”
B-“Can you please repeat that?”
I-27
O-“I’m sorry for the delay.”
O-74
I-20
B-1
Thank you for calling.
I-17
I-“I’ll escalate this issue.”
G-“Here’s what I can do for you.”
N-“We’re experiencing high call volume.”
N-36
G-53
G-48
I-30
O-69
N-“Let me transfer you.”
O-73
B-12
O-61
Thank you for your patience.
B-8
B-5
I-22
G-52
I-29
B-13
O-62
O-63
G-“I understand your concern.”
N-38
B-14
N-33
B-“Let me verify your information.”
I-26
I-24
O-64
N-“I’ll follow up with you.”
G-“Let me clarify that for you.”
G-“That’s a great question!”
G-56
N-31
Please provide your account number.
B-“I’ll make a note of that.”