59 29 “We’re experiencing high call volume.” 55 9 24 “Let me verify your information.” 52 12 “I’m sorry for the delay.” 68 33 “I understand your concern.” 8 39 62 45 27 3 44 30 7 31 Please provide your account number. 51 “Let me clarify that for you.” 36 5 21 “I’m glad you called.” 38 37 “Can you please repeat that?” 74 70 16 Coffee is life! 23 “Thank you for your patience.” 58 “We appreciate your feedback.” 4 56 “You’re welcome!” “I’ll follow up with you.” 22 “Can you please hold?” 15 “That’s a great question!” 69 “Let me transfer you.” 64 40 10 “Let me check that for you.” 54 50 53 “I’ll do my best to help.” 14 71 2 43 “Please provide your account number.” 72 “I’ll make a note of that.” 19 6 75 66 42 67 35 32 13 63 “Your call is very important to us.” 49 “Can I take your name, please?” 17 28 26 46 Let me clarify that for you. 57 25 “We value your business.” 48 11 61 Thank you for your patience. 47 41 65 “Thank you for calling.” 60 73 “I’ll escalate this issue.” 1 Thank you for calling. 34 “Is there anything else I can help you with?” 18 20 “Here’s what I can do for you.” 59 29 “We’re experiencing high call volume.” 55 9 24 “Let me verify your information.” 52 12 “I’m sorry for the delay.” 68 33 “I understand your concern.” 8 39 62 45 27 3 44 30 7 31 Please provide your account number. 51 “Let me clarify that for you.” 36 5 21 “I’m glad you called.” 38 37 “Can you please repeat that?” 74 70 16 Coffee is life! 23 “Thank you for your patience.” 58 “We appreciate your feedback.” 4 56 “You’re welcome!” “I’ll follow up with you.” 22 “Can you please hold?” 15 “That’s a great question!” 69 “Let me transfer you.” 64 40 10 “Let me check that for you.” 54 50 53 “I’ll do my best to help.” 14 71 2 43 “Please provide your account number.” 72 “I’ll make a note of that.” 19 6 75 66 42 67 35 32 13 63 “Your call is very important to us.” 49 “Can I take your name, please?” 17 28 26 46 Let me clarify that for you. 57 25 “We value your business.” 48 11 61 Thank you for your patience. 47 41 65 “Thank you for calling.” 60 73 “I’ll escalate this issue.” 1 Thank you for calling. 34 “Is there anything else I can help you with?” 18 20 “Here’s what I can do for you.”
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-59
I-29
N-“We’re experiencing high call volume.”
G-55
B-9
I-24
B-“Let me verify your information.”
G-52
B-12
O-“I’m sorry for the delay.”
O-68
N-33
G-“I understand your concern.”
B-8
N-39
O-62
N-45
I-27
B-3
N-44
I-30
B-7
N-31
Please provide your account number.
G-51
G-“Let me clarify that for you.”
N-36
B-5
I-21
I-“I’m glad you called.”
N-38
N-37
B-“Can you please repeat that?”
O-74
O-70
I-16
Coffee is life!
I-23
G-“Thank you for your patience.”
G-58
N-“We appreciate your feedback.”
B-4
G-56
O-“You’re welcome!”
N-“I’ll follow up with you.”
I-22
I-“Can you please hold?”
B-15
G-“That’s a great question!”
O-69
N-“Let me transfer you.”
O-64
N-40
B-10
I-“Let me check that for you.”
G-54
G-50
G-53
O-“I’ll do my best to help.”
B-14
O-71
B-2
N-43
B-“Please provide your account number.”
O-72
B-“I’ll make a note of that.”
I-19
B-6
O-75
O-66
N-42
O-67
N-35
N-32
B-13
O-63
I-“Your call is very important to us.”
G-49
O-“Can I take your name, please?”
I-17
I-28
I-26
G-46
Let me clarify that for you.
G-57
I-25
N-“We value your business.”
G-48
B-11
O-61
Thank you for your patience.
G-47
N-41
O-65
B-“Thank you for calling.”
G-60
O-73
I-“I’ll escalate this issue.”
B-1
Thank you for calling.
N-34
O-“Is there anything else I can help you with?”
I-18
I-20
G-“Here’s what I can do for you.”